I was looking for a new tv on Wal-Mart's websiteI found one that I was interested inwhen I checked the local availability it showed a store in my area had the and they were cheaper than the website had them atTo make sure I wouldn't be wasting my time I called the store gave them the item number and asked if they had them in stock stillthey assured me they still have some in stock for that priceI drive an hour one way to go to that location just to be told they haven't had that item in a long timeThey told me to contact customer so I called customer care which said the store could order another one and price it to the price they had on the siteThe also told me the Wal-Mart.com team could do the same and just send the tvafter hours of fighting with the walmart.com team they told me they will not do this and that the store needs to and send me to customer relations again to file a complaintI received a call from the store today and the assistant manager *** was extremely unprofeasional and made excuses telling me it must have been a different item that I was talking about because the price listed on the site and in their system couldn't have been correct since he had never seen a discount like that on that itemHave never had such poor customer serviceWal-Mart won't back the information and pricing they are publicly giving out to customers and just keep passing the buck to the next person to deal with so that this issue has not been resolved
I was trying to return a heater to this business that was not blowing any heatUsually the policy is that they would give store credit if you don't have a receipt, if you have your IDThe product went on sale recently, so they are trying to return the sale price to me for $I paid over $for the product
I bought a tire from Walmart Tire and Lube in MtPleasant, PA and I took it in because it was losing air and they wouldn't fix it
My car had grease all over the new seat covers I had put into the car I was there 1/hours and there was told it would take hour I kept asking what the problem was and I was told there are trainees and breaks that they have to have They wouldn't fix my tire at all
On Friday, December 22, 2017, I purchased an Ozark Trail 64ozVacuum-Insulated Stainless Steel Water Bottle from the Wal-Mart in Cherry Hill, NJ, which is their trademarked product, that keeps drinks cold or hotOn Saturday, December, 23, 2017, I had a hot tomato drink in the bottleWhen I went to open it, in my Barbershop for consumption, I had difficulties getting the top offA Customer of mine assisted me in twisting off the top and it explodedThe sound was like a gunshot and was so loud that it affected my hearingI still currently have a ringing in my left earThe drink splattered onto my walls, mirrors, cabinets, floor, ceiling, my Barber's and waiting chairs, my antique radio and sewing machine, my artwork, my Customer's and my clothing and other areas of my BarbershopWhen the top exploded it shot off into the ceiling leaving a large deep holeThis product caused a very dangerous situation in which there were damages to my establishment and bodily injury to meThey need to seriously take this incident into account and recall this product
Had brought my car in for a standard oil changeWalmart serviced it by adding quarts of oil in my vehicleThis over filled caused my vehicle's spark plugs to become foul, thus the car was missingI had to take it to another shop to repair because of the over oil fillMy vehicle oil crankcase only calls for 4.5qtsThe receipt show Walmart added 4.6qtsI filed a complaint but got no helpUpon their inspection...it was said because I had drained my oil back to the full mark they could not help me with the problem...I only did it so I could drive it back to their service center but the damage to my car was already doneThink I should have been reimbursed for the oil changed
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was rude
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled
I purchased a halloween costume on October 31st, for my four year old daughter and the costume that I purchased was not openedi went to the store today to try and return the costume and the employee at the customer service desk told me that they cannot rerun a halloween costume so I simply asked to speak to a managerWhen the department manager arrived he then had a attitude and predisposition before he even spoke to meso therefore I asked to speak to an store manmager seeing that when I purchased the costume there was no signage stating that there will be no returns on costumes and also the store return policy that is posted at the front customer service desk did not have that policy which they were verbally telling mei was then denied the option to see a store manager and the very unprofessional department manager told me that "i cannot see a store manager because he pays him to tell people his decisions"i then called corporate which later told me that he was inncorrect and made an official complainti also had other items to return as well and he didnt even bother to try and return them either just because he didnt want to be proven wrongthis is the most unprofessional and unorganized and unaware of the walmart return policy store I have ever been to
Walmart will not refund for the remastered Star Wars trilogy DVD/Blu-ray that was NOT labeled as the remastered version
My family purchased the Star Wars trilogy (Episodes 4-6) from Walmart on 6/23/@ 8:pm Upon the initial viewing we quickly noticed that this version of the trilogy is not the original version from the 70's-80's, but instead the inferior remastered version from the 90'sHad Walmart indicated anywhere on the case that this version was the remastered version, we would not have purchased itWe returned the DVD/Blu-ray for a refund at 6/24/@ 8:pmTonya at customer service informed us that she would only allow us to exchange it for the exact same copyI asked Tonya why we would want an exact copy of a movie that we didn't want in the first placeShe advised that was all the help she could provideI asked Tonya why Walmart wouldn't honor this purchaseShe indicated that there is an FBI warning before we watch the movie that advises the customer that Walm
My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
Do not fall prey to the Walmart instant credit/get a $ amount off of your purchase "deal" I was at the Walmart in Mishawaka and the sales clerk at the check out offered it to meShe said it would be quick and the $ amount seemed like a nice offerThat clerk was the only nice personAt first the transaction seemed to go quickly and the register then gaive immediate approval HOWEVER when the clerk enter the last code digits in for the final check out, it all went quickly down hillI was taken to the service desk and had to wait a long time to talk to some credit people on the phone only to be told I was turned down I went back to the check out because I needed the items I had shopped for and paid cashWhen I was in my car on my long way home I was called by the Walmart credit company only to be told my credit was good ( Which I knew it was good) and I would be receiving a credit card in the mailI asked them about the $ amount previously offered by the clerkThey said that was no longer an optionAfter spending more time on the phone, they offered no type of service recoveryI suggested they send me that $ amount in a coupon that the clerk said was part of the Credit card sign up for my purchaseThey said it was not an optionIn the I had wasted considerable time with those Walmart credit people, was embarrassed in the store and never received the $ amount off I was told aboutFrankly after giving that company my credit information over the phone, I am not 100% sure it wasn't some type of a scamI will not be going to Walmart and that if that credit card arrives in the mail,it will be promptly destroyed.Now I will either shop at my local small business or going the extra miles to go to Target
I presented to Walmart on 8/5/to purchase groceries, uponn returning home I noticed a gnat moving around the perimeter of my boxed spinachI returned the same night to Walmart's customer service, asked to speak to a manager while I sent my grand-daughter to secure a bag of spinachThe icing on the cake was that this bag too was infiltrated with an insect but this time, a BeeI enjoy organic & pesticide free food, "but this takes the cake." I will not purchase produce from Walmart until they resolve this issue with their produce packaging company; despite the attentiveness their customer service and the manager extended me a $gift card for my inconvenience
I bought four brand-new tires from Walmart store a couple of months ago, and the tires were also installed by WalmartOne tire is defective
I bought four brand-new tires from Walmart store a couple of months ago, and the tires were also installed by WalmartThe Walmart store is at Market Pl Dr, Katy, TX However, one of the tires was defective and blew up on ThursdayWhen I took my car to Walmart, it refused to replace the tire for meInstead, they only did a repair on this defective tireThis is NOT acceptable, given its very serious safety concern
My complaint is against Walmart located on Jackson Creek Pwky., Monument Colorado XXXXXI am concerned about public safetyI was pushing my cart down an aisle when, my cart jammed and a loud pop soundedOther customers and myself were wondering what the noise was when one of the gentlemen customers standing near and heard the noise, noticed a caliber bullet shell on the floor and a skid markThere were small children near and the bullet exploded just inches from myself and othersA Walmart employee from a few aisles down came walking up quickly asking what made that noise, after I showed her the bullet shell she went and got a managerThe employee then asked the manager if it was okay to pick it upThis happened right across from the baby section of the store
Store refused to honor price match guarantee
I bought two LG TVs in early January, order #'s XXXXXXX-XXXXXX & XXXXXXX-XXXXXX A few days later, I noticed the price of each TV decreased by $ I returned to the store to request a price adjustment using my receiptThe customer service manager informed me she couldn't do anything without the physical merchandise back in the store The assistant manager confirmed this requirement and said I would need to return with the TV's I had already installed the TV's in my home at this point but reluctantly I returned to the store (a few hours later) with the TV's in-hand to receive the price adjustment Unbelievably, the assistant store manager (I had just spoken to earlier) refused to issue the price adjustment, stating that the store manager would have to make the final decision, but was not available They told me to call After two weeks of trying every day to call and reach the store manager, I finally got through (they claimed the
I was over charged for an oil change
sign stated oil change $ I told the clerk I only wanted an oil change nothing else and no added add ons she agreed I got my car back 1/hours later and the bill was $ I asked why they said they had to charge me for an oil filter and extra oil I have never been charged extra oil nor is there a sign stating so An oil filter comes with an oil change every one knows you cant change oil with out changing a filter I asked the manager and she said sorry and that was it the clerk even agreed I stated no extra charges SORRY isn't going to resolve being over charged
On Wednesday November 21, I visited the Parma Ohio location to have tires replaced At approximately Noon, I called the automotive department to see if my size tires were available and if they would be able to accommodate me that evening The store associate told me the tires were available and as long as I was there before p.mit should not be a problem
I arrived at 5:p.m, and the service manager very rudely told me "No I can' t take you" The store did not appear busy We asked why when we were told we could be taken and he stated I can't We asked to see a Manager and he was explained the situation and got us in The Service Manager needs to gain some people skills but the Automotive Manager was very nice and saw no reason why we could not be taken care of
They also were very slow in getting the tires on for us Three and half hours for tires seems a bit much and were weren't the only customers who experienced the long waiting times I worked in this line of business previously for Wal-Mart Tire Lube and Express and I would be able to get tires done in about an hour and a three hour time span for a job would not be acceptable
Prices advertised for the store in Valley Alabama that are online are a bait and switch
I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
TLE Issue
My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
this is a complaint for walmart #of elizabeth city nc.I returned to walmart customer service and spole with the clerk and explained to her that when driving my truck the tires bumps and make noise.l she got a mechanic to check the tirswhem I sople to him he stated that they was mud grip tires and when youl drive them they will bump like that, but I told him that the threads was uneven and I told him tht I did'n request mud grip tires and he stated"the only reason we put mud grip on a vehicle is when the customek has requested them" I told him that I did not request the mud grip tires.l I spoke with the assistant manager but she was not listening to what I was telling her that I did not request the mud grip tiresand what she said to me did not make any sensewhen you com to customer service and you give them the size of your tires that you are agreeing to whatever tier they put on your vehicle.I told her tht that did not sound right.I spoke to manager and he said that they could not replace the tires and that I would have to take it up with goodyearto get my money back or replace the tiresi did not buy the tires from goodyear! I purchase them from Walmart! he said that if I had brought a warranty then they would have replace my tires, what is the road hazard for? I will never by tires from walmart again
I was looking for a new tv on Wal-Mart's websiteI found one that I was interested inwhen I checked the local availability it showed a store in my area had the and they were cheaper than the website had them atTo make sure I wouldn't be wasting my time I called the store gave them the item number and asked if they had them in stock stillthey assured me they still have some in stock for that priceI drive an hour one way to go to that location just to be told they haven't had that item in a long timeThey told me to contact customer so I called customer care which said the store could order another one and price it to the price they had on the siteThe also told me the Wal-Mart.com team could do the same and just send the tvafter hours of fighting with the walmart.com team they told me they will not do this and that the store needs to and send me to customer relations again to file a complaintI received a call from the store today and the assistant manager *** was extremely unprofeasional and made excuses telling me it must have been a different item that I was talking about because the price listed on the site and in their system couldn't have been correct since he had never seen a discount like that on that itemHave never had such poor customer serviceWal-Mart won't back the information and pricing they are publicly giving out to customers and just keep passing the buck to the next person to deal with so that this issue has not been resolved
I was trying to return a heater to this business that was not blowing any heatUsually the policy is that they would give store credit if you don't have a receipt, if you have your IDThe product went on sale recently, so they are trying to return the sale price to me for $I paid over $for the product
I bought a tire from Walmart Tire and Lube in MtPleasant, PA and I took it in because it was losing air and they wouldn't fix it
My car had grease all over the new seat covers I had put into the car I was there 1/hours and there was told it would take hour I kept asking what the problem was and I was told there are trainees and breaks that they have to have They wouldn't fix my tire at all
On Friday, December 22, 2017, I purchased an Ozark Trail 64ozVacuum-Insulated Stainless Steel Water Bottle from the Wal-Mart in Cherry Hill, NJ, which is their trademarked product, that keeps drinks cold or hotOn Saturday, December, 23, 2017, I had a hot tomato drink in the bottleWhen I went to open it, in my Barbershop for consumption, I had difficulties getting the top offA Customer of mine assisted me in twisting off the top and it explodedThe sound was like a gunshot and was so loud that it affected my hearingI still currently have a ringing in my left earThe drink splattered onto my walls, mirrors, cabinets, floor, ceiling, my Barber's and waiting chairs, my antique radio and sewing machine, my artwork, my Customer's and my clothing and other areas of my BarbershopWhen the top exploded it shot off into the ceiling leaving a large deep holeThis product caused a very dangerous situation in which there were damages to my establishment and bodily injury to meThey need to seriously take this incident into account and recall this product
Had brought my car in for a standard oil changeWalmart serviced it by adding quarts of oil in my vehicleThis over filled caused my vehicle's spark plugs to become foul, thus the car was missingI had to take it to another shop to repair because of the over oil fillMy vehicle oil crankcase only calls for 4.5qtsThe receipt show Walmart added 4.6qtsI filed a complaint but got no helpUpon their inspection...it was said because I had drained my oil back to the full mark they could not help me with the problem...I only did it so I could drive it back to their service center but the damage to my car was already doneThink I should have been reimbursed for the oil changed
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was rude
I am disabled and my daughter went out side the pekin il wal mart to get a motorizd crt from a lady that was done using this door greeter ** was very rude starting yelling at us said where did u get that cart from we did not answer her and she said did u hear me she is a red headed lady she has been rude to me numberous times before I thouhgt we send a lot of money at the store and we do not need to take this from a door greeter I am reporting this matter to the Americans with Disabilities Act I would like something done about this matter I am not a dog to get yelled at like this sorry that I am disabled
I purchased a halloween costume on October 31st, for my four year old daughter and the costume that I purchased was not openedi went to the store today to try and return the costume and the employee at the customer service desk told me that they cannot rerun a halloween costume so I simply asked to speak to a managerWhen the department manager arrived he then had a attitude and predisposition before he even spoke to meso therefore I asked to speak to an store manmager seeing that when I purchased the costume there was no signage stating that there will be no returns on costumes and also the store return policy that is posted at the front customer service desk did not have that policy which they were verbally telling mei was then denied the option to see a store manager and the very unprofessional department manager told me that "i cannot see a store manager because he pays him to tell people his decisions"i then called corporate which later told me that he was inncorrect and made an official complainti also had other items to return as well and he didnt even bother to try and return them either just because he didnt want to be proven wrongthis is the most unprofessional and unorganized and unaware of the walmart return policy store I have ever been to
Walmart will not refund for the remastered Star Wars trilogy DVD/Blu-ray that was NOT labeled as the remastered version
My family purchased the Star Wars trilogy (Episodes 4-6) from Walmart on 6/23/@ 8:pm Upon the initial viewing we quickly noticed that this version of the trilogy is not the original version from the 70's-80's, but instead the inferior remastered version from the 90'sHad Walmart indicated anywhere on the case that this version was the remastered version, we would not have purchased itWe returned the DVD/Blu-ray for a refund at 6/24/@ 8:pmTonya at customer service informed us that she would only allow us to exchange it for the exact same copyI asked Tonya why we would want an exact copy of a movie that we didn't want in the first placeShe advised that was all the help she could provideI asked Tonya why Walmart wouldn't honor this purchaseShe indicated that there is an FBI warning before we watch the movie that advises the customer that Walm
My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
Do not fall prey to the Walmart instant credit/get a $ amount off of your purchase "deal" I was at the Walmart in Mishawaka and the sales clerk at the check out offered it to meShe said it would be quick and the $ amount seemed like a nice offerThat clerk was the only nice personAt first the transaction seemed to go quickly and the register then gaive immediate approval HOWEVER when the clerk enter the last code digits in for the final check out, it all went quickly down hillI was taken to the service desk and had to wait a long time to talk to some credit people on the phone only to be told I was turned down I went back to the check out because I needed the items I had shopped for and paid cashWhen I was in my car on my long way home I was called by the Walmart credit company only to be told my credit was good ( Which I knew it was good) and I would be receiving a credit card in the mailI asked them about the $ amount previously offered by the clerkThey said that was no longer an optionAfter spending more time on the phone, they offered no type of service recoveryI suggested they send me that $ amount in a coupon that the clerk said was part of the Credit card sign up for my purchaseThey said it was not an optionIn the I had wasted considerable time with those Walmart credit people, was embarrassed in the store and never received the $ amount off I was told aboutFrankly after giving that company my credit information over the phone, I am not 100% sure it wasn't some type of a scamI will not be going to Walmart and that if that credit card arrives in the mail,it will be promptly destroyed.Now I will either shop at my local small business or going the extra miles to go to Target
Oil change done numerous times no leaks and suddenly oil is pouring out
Product_Or_Service: Oil change
Order_Number:
I presented to Walmart on 8/5/to purchase groceries, uponn returning home I noticed a gnat moving around the perimeter of my boxed spinachI returned the same night to Walmart's customer service, asked to speak to a manager while I sent my grand-daughter to secure a bag of spinachThe icing on the cake was that this bag too was infiltrated with an insect but this time, a BeeI enjoy organic & pesticide free food, "but this takes the cake." I will not purchase produce from Walmart until they resolve this issue with their produce packaging company; despite the attentiveness their customer service and the manager extended me a $gift card for my inconvenience
I bought four brand-new tires from Walmart store a couple of months ago, and the tires were also installed by WalmartOne tire is defective
I bought four brand-new tires from Walmart store a couple of months ago, and the tires were also installed by WalmartThe Walmart store is at Market Pl Dr, Katy, TX However, one of the tires was defective and blew up on ThursdayWhen I took my car to Walmart, it refused to replace the tire for meInstead, they only did a repair on this defective tireThis is NOT acceptable, given its very serious safety concern
My complaint is against Walmart located on Jackson Creek Pwky., Monument Colorado XXXXXI am concerned about public safetyI was pushing my cart down an aisle when, my cart jammed and a loud pop soundedOther customers and myself were wondering what the noise was when one of the gentlemen customers standing near and heard the noise, noticed a caliber bullet shell on the floor and a skid markThere were small children near and the bullet exploded just inches from myself and othersA Walmart employee from a few aisles down came walking up quickly asking what made that noise, after I showed her the bullet shell she went and got a managerThe employee then asked the manager if it was okay to pick it upThis happened right across from the baby section of the store
Store refused to honor price match guarantee
I bought two LG TVs in early January, order #'s XXXXXXX-XXXXXX & XXXXXXX-XXXXXX A few days later, I noticed the price of each TV decreased by $ I returned to the store to request a price adjustment using my receiptThe customer service manager informed me she couldn't do anything without the physical merchandise back in the store The assistant manager confirmed this requirement and said I would need to return with the TV's I had already installed the TV's in my home at this point but reluctantly I returned to the store (a few hours later) with the TV's in-hand to receive the price adjustment Unbelievably, the assistant store manager (I had just spoken to earlier) refused to issue the price adjustment, stating that the store manager would have to make the final decision, but was not available They told me to call After two weeks of trying every day to call and reach the store manager, I finally got through (they claimed the
I was over charged for an oil change
sign stated oil change $ I told the clerk I only wanted an oil change nothing else and no added add ons she agreed I got my car back 1/hours later and the bill was $ I asked why they said they had to charge me for an oil filter and extra oil I have never been charged extra oil nor is there a sign stating so An oil filter comes with an oil change every one knows you cant change oil with out changing a filter I asked the manager and she said sorry and that was it the clerk even agreed I stated no extra charges SORRY isn't going to resolve being over charged
On Wednesday November 21, I visited the Parma Ohio location to have tires replaced At approximately Noon, I called the automotive department to see if my size tires were available and if they would be able to accommodate me that evening The store associate told me the tires were available and as long as I was there before p.mit should not be a problem
I arrived at 5:p.m, and the service manager very rudely told me "No I can' t take you" The store did not appear busy We asked why when we were told we could be taken and he stated I can't We asked to see a Manager and he was explained the situation and got us in The Service Manager needs to gain some people skills but the Automotive Manager was very nice and saw no reason why we could not be taken care of
They also were very slow in getting the tires on for us Three and half hours for tires seems a bit much and were weren't the only customers who experienced the long waiting times I worked in this line of business previously for Wal-Mart Tire Lube and Express and I would be able to get tires done in about an hour and a three hour time span for a job would not be acceptable
Prices advertised for the store in Valley Alabama that are online are a bait and switch
I saw the prices advertised for the Valley Alabama store on 6-22-and went to the store to buy a inch televisionWhen I got to the store the prices were dollars and up more than advertised by the store online The same prices are still up in the ad the next day but the store says the television is more I call the store times and spent an hour calling the walmart help lint and was hung up on once and told too bad the next time I told them that there are laws against their bait and switch scheme, but useless I have been a loyal customer for years and have bought many items with my online account with them They get at least 75% of my total income Now I am out my time, gas and phone minutes I will avoid walmart from now on To help others I will report the bait and switch to the proper agencies ans the Alabama DA
TLE Issue
My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
this is a complaint for walmart #of elizabeth city nc.I returned to walmart customer service and spole with the clerk and explained to her that when driving my truck the tires bumps and make noise.l she got a mechanic to check the tirswhem I sople to him he stated that they was mud grip tires and when youl drive them they will bump like that, but I told him that the threads was uneven and I told him tht I did'n request mud grip tires and he stated"the only reason we put mud grip on a vehicle is when the customek has requested them" I told him that I did not request the mud grip tires.l I spoke with the assistant manager but she was not listening to what I was telling her that I did not request the mud grip tiresand what she said to me did not make any sensewhen you com to customer service and you give them the size of your tires that you are agreeing to whatever tier they put on your vehicle.I told her tht that did not sound right.I spoke to manager and he said that they could not replace the tires and that I would have to take it up with goodyearto get my money back or replace the tiresi did not buy the tires from goodyear! I purchase them from Walmart! he said that if I had brought a warranty then they would have replace my tires, what is the road hazard for? I will never by tires from walmart again