I went to price match at this Walmart And went I went to the register the cashier said as of June 9th we no longer price match I asked where is written that states so she called a manager over and the manager pulls a piece of paper out of a folder which the paper was for employees only and I said I asking for signs around the store not the employee hand book well she was like well we are not and just walked away .I have since returned to this store more than times and there is still no signage on no longer price matching How is this fair to a customer like myself when the cooperate policy online does notState in any way select store numbers no longer price match All it states is check with your local Walmart well this Walmart has no signage anywhere And I must add there are many new shops and stores opening within a mile of this Walmart that will affect your sales ; example before we can price match target .com at this store and now there is a target opening about blocks away
I purchased a Philips 50' TV from Wal-Mart (12180) on 1/7/18, but when I opened the box at home, I found that the product inside was actually a Westinghouse model TVI immediately repacked the TV in its original box, and returned with to the store with my receiptHowever, Customer Service at the Wal-Mart refused to assist in providing an exchange for this Philips TV that I purchased in good faithI have been left with no recourse for this issue, and I am now stuck with a product that I did not purchase, and which I do not find to be an acceptable substituteI am writing to the Revdex.com to request assistance in rectifying this situation, as I feel that I have been left to deal with the consequences of an issue that I have literally no control over
Product_Or_Service: Philips Series 50' Smart 4K Ultra HDTV
Bought a vacuum with extended warranty
walmart does not want to repair or refund my moneywent to local store as wellas made telephone call
floor cleaner does not work
I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing the employee the screen shot that came from their website she walked off as if I was unimportant and she could care less that I got what I came into Walmart for so I left
55" TV not covered by warranty after I purchased it
I purchased a 55" HDTV from Wal-Mart
I left home for work and when I returned home my TV had lines in itI called the warranty department and was told my HDTV was not coveredI was told by the store associate that the warranty I purchased covered everything including cracked screensI live alone and my does not have physical damageIf I have known my HDTV was not covered I would have NOT purchased the extended warrantyThe warranty I purchased is a year warranty
Purchased Date: 02/28/
Problem Date: 03/21/
Model#: 55H5C
Serial#: 55G1646C8HXXXXX
Store#: XXXXX
Operation#: XXXXXX
TE#:
Transaction#:XXXXXX
Payment Amount:$
Payment Method: Cash
Warranty Purchase Price: $
Walmart store refused to accept return of an item which is qualified for return according to its store policy
I bought a Sony AV receiver in 5/and tried to return with the original receipt in June because it doesn't work well for meThe first store I went said it qualified for the return, however they're unable to accept because the receiver was not sold in that store, and they suggested that the original store from which I purchased should be able to accept itI went to the original store, but got refused againThe manager said that the receiver should be returned within days of purchase as it is counted as an electronic deviceI showed them the return policy (can be found at:
http://help.walmart.com/app/answers/detail/a_id/9/~/return-policy
https://help.walmart.com/app/answers/detail/a_id/205/related/
and
http://corporate.walmart.com/policies) which lists the electronic devices that must be returned within daysHere is the duplicated list:
Computer
I bought two pounds of *** *** oven roasted turkey breast from Walmart on roughly 03/01/ I then discovered as we were having lunch that my Kids and husband all found a little piece of white bone in the meat I threw the lunch meat away after this Today, 03/15/I went to the Walmart Deli and let them know about this and asked if anything could be done I wasn't just told no I was treated like I was lying by a manager with a heavy Hispanic accent She told me I had to bring the meat in with the bone in it This is easier said than done with a family of six Sometimes jumping up and driving to Walmart isn't the immediate option
Product_Or_Service: *** *** Oven roasted turkey breast
Walmart is knowingly selling tampered gift cards to customers & not compensating them for their lossI was given one of these gift cards valued at $from store #at Arroyo Crossing Pkwy in Las VegasWhen I opened the sealed packaging, the top half of the gift card was missing, which included the 16-digit code as well as the magnetic stripThe funds were never made available to me & there is no way to register a card without the digit codeI contacted customer service as well as management from this locationI also spoke multiple times with Walmart Visa customer service & Walmart corporateI also contacted Greendot who provides the product to WalmartNo one is taking responsibility & no one is compensating for the $that was stolen from me by this Walmart
advertisement/deceptive trade practice, when you put a CLEARANCE sticker for $1.97, OVER another sticker that has regular price of $My question is, How Many Times has this BEEN DONE? UPC #s match on both price stickers, and on the receiptMay have to contact counsel for this one in order to bring these practices to the attention of Corporate Management
I visited this location on 10/to pick up an order at the selected time of 6-p.mI arrived there between 5:45-6:p.mWhen I arrived there I called the # on the sign to which there was no answer, so I called back about times and still the same resultI even called the store's general customer service line and was hung up on by whoever answered the phoneI continued to try and reach the grocery pick up line and finally someone answered the phone and said they would be out with my orderBy now it was going on min-hrThere was a gentleman that came out with the order and I asked him I could speak with the managerHe called her on his phone and several minutes she came outI explained to her that I had been waiting there for an excessive amount of timeShe apologized and said that she was going to give me $off on my next orderShe even had a notebook and asked for my name as she wrote it downMy next order happened to be 10/so when I got there I explained to th
Charged my credit card when I RETURNED ITEMS
I returned $worth if items, ALL on one receipt, 7/16/I was told to swipe my card for refund and sign, which I didWalmart then DEBITED MY ACCOUNT FOR THAT AMOUNT INSTEAD OF REFUNDING ITI have spoken to SIX (6) people from the store and the corporate customer service, whom have told me it was a credit card "problem"The bank clearly explained to me, IT WAS AN ERROR BY THE PERSON HANDLING THE TRANSACTION AT WALMART DURING THE RETURN
I purchased a Knex set for my daughter for Christmas of last yearshe finally attempted to put it together Saturday and it was missing parts
I called my local Walmart to as what could they do for me and the lady was rude and told me there was nothing they could do for me as it wasn't in the system any longerHowever the set is on their web siteShe could have easily asked me to bring in the set with missing parts and went online to see what the value of the set for the knex roller coaster was and given me a store credit for the amount to purchase my daughter another set to buildI was very displeased with the way that this situation was handled as well as I felt terrible telling my daughter repeatedly that I was sorry that she couldn't put together her kitIts not like this was a $toy...more like $and she waited until she had a full day to work on it, only to find out after searching for parts for hours that they weren't in the setAgain, I've been shopping at this Walma
Walmart refuses to refund me my money on an item within the refund period
Tried to return a humidifier purchased on 6/4/Walmart stopped carrying the item in their stores and contradicting the day return period they stopped selling the item within that days and they are refusing to return my money
The cashier at the location in Elverson, Pa presents a standard that all companies should be training employees better by greeting the customerI had to bring this to the cashiers attention
Their entrance and exits pose a danger because the customer do not follow the signs to enter and exit the doorsThe danger is that you can collide with each other because of the improper way a customer goes in and out of their storesThis happens in all the locations of Walmart I have been at
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss *** in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
Incomplete oil change service
I paid for oil change which included Oil, grease chassis, oil filter, check tires, check batteryThe service was completed in less than minutesIt takes a couple minutes just to walk out and get the truck in the shopSo I asked the tech why he did not grease chassisI told him there was no way it was completed in short timeHe said " what were you watching me? Guess I'm just that good" The other tech stated that he just did cars in minutesThere is no way he can do a service in less than minutesBack to my issue, He only put in Qt of oil and it requires My engine diagnosis says that my oil is only at 6% life and oil needs changed, Which leads me to believe he did not drain all the old oil outMy tire pressure was not checked, as the screen says different tire pressure than he wrote downI asked to speak to manager and they told me he was gone for the daySo I called the store and asked for a managerTold them the problemShe
I when to Walmart on 8/30/ I bought a camera and The cashier at that time I remember hi was have some type of issues to scan the item , anyway , I came home and try to checkout the camera,I find out box was open before ,now they say the item doesn't match with my ticket, and it not fear what they been answering to me about not refunding money to me or exchange $
Walmart had advertised at my local store - Straight Talk iPhone phones on Black Friday I went to walmart on Thanksgiving and stood in the area of the phones for hours...they did not have them that day but placed me on a list..it is now Jan and I still have no phones I have called numerous times and once a manager said they would come up with an "alternative" before Christmas...still was not contacted I went in person to the store - they had of the phones in a box and pulled them out and showed me and was going to let me purchase and they did not have the "list" so they locked them back up They took my information and said they would call the next day...and let me know..I never heard from them I called again today and again they said they did not have them in...and took my information and said they would call me I have waited a month and a half and missed these for Christmas Needless to say I am very frustrated by this advertising and the long wait for these phones This has been an unsatisfactory experience
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it
I went to price match at this Walmart And went I went to the register the cashier said as of June 9th we no longer price match I asked where is written that states so she called a manager over and the manager pulls a piece of paper out of a folder which the paper was for employees only and I said I asking for signs around the store not the employee hand book well she was like well we are not and just walked away .I have since returned to this store more than times and there is still no signage on no longer price matching How is this fair to a customer like myself when the cooperate policy online does notState in any way select store numbers no longer price match All it states is check with your local Walmart well this Walmart has no signage anywhere And I must add there are many new shops and stores opening within a mile of this Walmart that will affect your sales ; example before we can price match target .com at this store and now there is a target opening about blocks away
I purchased a Philips 50' TV from Wal-Mart (12180) on 1/7/18, but when I opened the box at home, I found that the product inside was actually a Westinghouse model TVI immediately repacked the TV in its original box, and returned with to the store with my receiptHowever, Customer Service at the Wal-Mart refused to assist in providing an exchange for this Philips TV that I purchased in good faithI have been left with no recourse for this issue, and I am now stuck with a product that I did not purchase, and which I do not find to be an acceptable substituteI am writing to the Revdex.com to request assistance in rectifying this situation, as I feel that I have been left to deal with the consequences of an issue that I have literally no control over
Product_Or_Service: Philips Series 50' Smart 4K Ultra HDTV
Bought a vacuum with extended warranty
walmart does not want to repair or refund my moneywent to local store as wellas made telephone call
floor cleaner does not work
I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing
I found information on line about a product that was out of stock online and instore for $and it was refused to be sold for that price after showing the employee the screen shot that came from their website she walked off as if I was unimportant and she could care less that I got what I came into Walmart for so I left
55" TV not covered by warranty after I purchased it
I purchased a 55" HDTV from Wal-Mart
I left home for work and when I returned home my TV had lines in itI called the warranty department and was told my HDTV was not coveredI was told by the store associate that the warranty I purchased covered everything including cracked screensI live alone and my does not have physical damageIf I have known my HDTV was not covered I would have NOT purchased the extended warrantyThe warranty I purchased is a year warranty
Purchased Date: 02/28/
Problem Date: 03/21/
Model#: 55H5C
Serial#: 55G1646C8HXXXXX
Store#: XXXXX
Operation#: XXXXXX
TE#:
Transaction#:XXXXXX
Payment Amount:$
Payment Method: Cash
Warranty Purchase Price: $
Walmart store refused to accept return of an item which is qualified for return according to its store policy
I bought a Sony AV receiver in 5/and tried to return with the original receipt in June because it doesn't work well for meThe first store I went said it qualified for the return, however they're unable to accept because the receiver was not sold in that store, and they suggested that the original store from which I purchased should be able to accept itI went to the original store, but got refused againThe manager said that the receiver should be returned within days of purchase as it is counted as an electronic deviceI showed them the return policy (can be found at:
http://help.walmart.com/app/answers/detail/a_id/9/~/return-policy
https://help.walmart.com/app/answers/detail/a_id/205/related/
and
http://corporate.walmart.com/policies) which lists the electronic devices that must be returned within daysHere is the duplicated list:
Computer
I bought two pounds of *** *** oven roasted turkey breast from Walmart on roughly 03/01/ I then discovered as we were having lunch that my Kids and husband all found a little piece of white bone in the meat I threw the lunch meat away after this Today, 03/15/I went to the Walmart Deli and let them know about this and asked if anything could be done I wasn't just told no I was treated like I was lying by a manager with a heavy Hispanic accent She told me I had to bring the meat in with the bone in it This is easier said than done with a family of six Sometimes jumping up and driving to Walmart isn't the immediate option
Product_Or_Service: *** *** Oven roasted turkey breast
Walmart is knowingly selling tampered gift cards to customers & not compensating them for their lossI was given one of these gift cards valued at $from store #at Arroyo Crossing Pkwy in Las VegasWhen I opened the sealed packaging, the top half of the gift card was missing, which included the 16-digit code as well as the magnetic stripThe funds were never made available to me & there is no way to register a card without the digit codeI contacted customer service as well as management from this locationI also spoke multiple times with Walmart Visa customer service & Walmart corporateI also contacted Greendot who provides the product to WalmartNo one is taking responsibility & no one is compensating for the $that was stolen from me by this Walmart
advertisement/deceptive trade practice, when you put a CLEARANCE sticker for $1.97, OVER another sticker that has regular price of $My question is, How Many Times has this BEEN DONE? UPC #s match on both price stickers, and on the receiptMay have to contact counsel for this one in order to bring these practices to the attention of Corporate Management
I visited this location on 10/to pick up an order at the selected time of 6-p.mI arrived there between 5:45-6:p.mWhen I arrived there I called the # on the sign to which there was no answer, so I called back about times and still the same resultI even called the store's general customer service line and was hung up on by whoever answered the phoneI continued to try and reach the grocery pick up line and finally someone answered the phone and said they would be out with my orderBy now it was going on min-hrThere was a gentleman that came out with the order and I asked him I could speak with the managerHe called her on his phone and several minutes she came outI explained to her that I had been waiting there for an excessive amount of timeShe apologized and said that she was going to give me $off on my next orderShe even had a notebook and asked for my name as she wrote it downMy next order happened to be 10/so when I got there I explained to th
Charged my credit card when I RETURNED ITEMS
I returned $worth if items, ALL on one receipt, 7/16/I was told to swipe my card for refund and sign, which I didWalmart then DEBITED MY ACCOUNT FOR THAT AMOUNT INSTEAD OF REFUNDING ITI have spoken to SIX (6) people from the store and the corporate customer service, whom have told me it was a credit card "problem"The bank clearly explained to me, IT WAS AN ERROR BY THE PERSON HANDLING THE TRANSACTION AT WALMART DURING THE RETURN
I purchased a Knex set for my daughter for Christmas of last yearshe finally attempted to put it together Saturday and it was missing parts
I called my local Walmart to as what could they do for me and the lady was rude and told me there was nothing they could do for me as it wasn't in the system any longerHowever the set is on their web siteShe could have easily asked me to bring in the set with missing parts and went online to see what the value of the set for the knex roller coaster was and given me a store credit for the amount to purchase my daughter another set to buildI was very displeased with the way that this situation was handled as well as I felt terrible telling my daughter repeatedly that I was sorry that she couldn't put together her kitIts not like this was a $toy...more like $and she waited until she had a full day to work on it, only to find out after searching for parts for hours that they weren't in the setAgain, I've been shopping at this Walma
Walmart refuses to refund me my money on an item within the refund period
Tried to return a humidifier purchased on 6/4/Walmart stopped carrying the item in their stores and contradicting the day return period they stopped selling the item within that days and they are refusing to return my money
The cashier at the location in Elverson, Pa presents a standard that all companies should be training employees better by greeting the customerI had to bring this to the cashiers attention
Their entrance and exits pose a danger because the customer do not follow the signs to enter and exit the doorsThe danger is that you can collide with each other because of the improper way a customer goes in and out of their storesThis happens in all the locations of Walmart I have been at
Walmart of Dyersburg TN Shows entirely to much favoritism when it comes to its employeesYou pretty much have to kiss *** in order not to be coached or written upManagement is really quick to blow off customers and handed off to associatesYes I understand its an associates job to help customers but when a customer ask managementthey are quickly blown off and makes excuses The Store Manager literally walks around with his head up his rear end and blames associates when department manage complains to him3rd shift is by far the worse and had the worse management I have ever seenit makes no sense that customers have to wait to minutes when a lot of the associates are not trained to do certain thingsThis is by far the worse job I have ever hadUnfair Managementthere are some good ones but half of the management are terribleThe store is filthy dusty shelves and lots of bugsthe bathrooms are terriblethat back room smells like pure urine and general receiving never stays clean
Incomplete oil change service
I paid for oil change which included Oil, grease chassis, oil filter, check tires, check batteryThe service was completed in less than minutesIt takes a couple minutes just to walk out and get the truck in the shopSo I asked the tech why he did not grease chassisI told him there was no way it was completed in short timeHe said " what were you watching me? Guess I'm just that good" The other tech stated that he just did cars in minutesThere is no way he can do a service in less than minutesBack to my issue, He only put in Qt of oil and it requires My engine diagnosis says that my oil is only at 6% life and oil needs changed, Which leads me to believe he did not drain all the old oil outMy tire pressure was not checked, as the screen says different tire pressure than he wrote downI asked to speak to manager and they told me he was gone for the daySo I called the store and asked for a managerTold them the problemShe
I when to Walmart on 8/30/ I bought a camera and The cashier at that time I remember hi was have some type of issues to scan the item , anyway , I came home and try to checkout the camera,I find out box was open before ,now they say the item doesn't match with my ticket, and it not fear what they been answering to me about not refunding money to me or exchange $
Walmart had advertised at my local store - Straight Talk iPhone phones on Black Friday I went to walmart on Thanksgiving and stood in the area of the phones for hours...they did not have them that day but placed me on a list..it is now Jan and I still have no phones I have called numerous times and once a manager said they would come up with an "alternative" before Christmas...still was not contacted I went in person to the store - they had of the phones in a box and pulled them out and showed me and was going to let me purchase and they did not have the "list" so they locked them back up They took my information and said they would call the next day...and let me know..I never heard from them I called again today and again they said they did not have them in...and took my information and said they would call me I have waited a month and a half and missed these for Christmas Needless to say I am very frustrated by this advertising and the long wait for these phones This has been an unsatisfactory experience
I had sent my ipad to the walmart trade in programHowever, they told me a certain price for the ipad and then reduce and sent my pad back cracked
my transaction number XXXXXXXXXXXXX for my pad
when I receive my ipad back from the walmart trade in programit was cracked up broken front glasswhen u sent the IPad for the trade in it was in good conditionI use that ipad every day and I keep it in a cover to protect it