I need to return items, however I lost my receiptI want my items refunded to original tender (visa debit card) On Saturday, Feb.12, 2017, I purchase around worth of items in the Fishkill WalmartI no longer wanted some of the items so on Tuesday I went to the store to return themI no longer had the receipt, however in the past (in that store) they had been able to use the card I paid with to look up and refund money back to the original tenderThis would not be the caseThe cashier informed me he couldn't do thisI asked for his supervisor and was again told that their store wasn't able to do thatSo I called the corporate number and had an even worse experienceThe associate called me the wrong name twice and thought I was in TexasTo make it even better, she told me that no one would call me back since they're too busyI immediately hung up and got another personThis representative told me to call the store the following and ask for a salaried member of managem
wal mart apparently does not think its worth its time to say thx u to a customer who wastes their time with a store review of their negative shopping/store experiencewhen the review clearly shows wal mart procedure has not been followed..like a report by a mystery shopper would be compensated...I had a disgusting experience at the fort morgan colorado wal mart in which over a hour period I reported a mens room toilet that was clogged with throwup from till ..I had reported this to employees at and to an assistant manager wesley and nothing was done to clear the handicapped toilet stalle or even to tape it up as out of service as I found when I used the small stall at after waiting for the line of men waiting to use the only working stall I wasted my time reporting this to wal mart bentenville and was told we thx u but we dont compensate for customer inconvience..and when the store manager called me he didnt seem to feel my time spent was of any value eitherthis and the fact that when you catch an incorrectly priced item at the register and wal mart wont apologize ..and will even give yougrief when you demand the advertised price on the store shelf leads me to believe wal mart does not care about their clients anymore.....I am reminded of the line stated by the jeff [redacted] puppet named walter walters greeting was.....welcome to wal mart now get your sh-t and git.....and bentonvilles attitude confirms this belief..and I use wal marts all over this country as I am a state semi truck driver
While in the checkout, at North Marine Blvd Wal-Mart today, I was yelled at by the cashier and a member of managementI was attempting to resolve an issue of why my bill was so highI didn't see whit was when I had only purchased three itamI kept asking the cashier why the amount was so high and she kept saying she didn't knowI then asked to see a print out of the receipt, she refused to print out what was purchasedI told her the only item on the card screen was a fan that I was being over charged forI didn't know why the fan was ringing up at Before the manager returned I asked to see a print out of what was rung upShe refused, instead she tried to get me to come over to her side of the register, but I refused to do that, instead demanding the copy of the receiptStill she refused so I told her to get her managerAt that point the cashier yelled at me saying that "I'm not you God [redacted] slave." She did leave to get the manager at that pointWhile she was gone the other manager returned with a different brand of fanI explained that the other fan I pulled from the shelve was marked at the same price of as all the fans on that shelf were marked When the other manager returned I told her that I just wanted the money returned to my debit car for the fan that was brokenShe yelled at me saying that wasn't going to happenI have had nothing but trouble from the customer service at this store, they refuse to do anything about itAll they do is tell me their very sorry, yet the cashiers continue to be rude, they never have the correct pricing out, and they are constantly to busy having personal conversations on the floor to help customers adequately I have stopped shopping at the is Wal-Mart before, when I go back after months, nothing has changedThis incident was both unfair and embarrassing to my selfI believe people need to lose their jobs if they do not have the competency to do it with accuracy
No exchange I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
To whom this may concern, I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA we purchased a UHD [redacted] TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager [redacted] as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
Bait at Switch pricing done at Mutual Way, Appleton, WI 9/14/17, between roughly 8pm and 8:30pm CSTI found a deckbox by Ultra-Pro listed in a spot for $I took a photo asking my fiance if I could pick it upI did also check the item label, which said "UP BB SQUARE HOLDER"UP being the brand means the label did match the item available above itYet when I rang it up with my other items (at slef check out), I was shocked to see it at nearly six times higher price, at $I called an employee over to rectify the discrepancy, and she called over a second employeeThe second employee went to check on the item while I waited with my other items at the checkout, expecting her to come back and say she would honor the advertised rate and correct it for the remaining deck boxesInstead, the employee stated it was properly labelled, and simply moved over a bitI again showed her the photo, of the item deep, clearly in the spot stating $2.98, and she told me she wou
My doctor wrote a prescription for a rollator walker a month ago, and it still has not been sent to me My doctor wrote a prescription for a rollator walker a month ago from Wal-Mart Home DeliveryI filled out a form as well as my doctor's office for MedicareWal-Mart faxed them back, requesting more informationSo, my doctor's office faxed it backI waited a few days, and called Wal-Mart and asked them what the status was of my walker, and they said they were waiting for my doctor's office, and I called them, and they had faxed the informationBasically, I have been going back and forth like this since 5/10/2016, and it is now 6/9/2010.I and my doctor's office have done all the calling to Wal-MartI asked for the last time today if Wal-Mart will call my doctor, and they said they wouldn't, that they've faxed my doctor's office times, and so I need to cal themAnd, still no walkerIn addition to this, when I have called, they have been rude, nasty, and disrespectfulI am at
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty Product_Or_Service: New tire Order_Number: XXXXXXXXXXXXX
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand Product_Or_Service: Batterie
I was given a gift card instead of cash or money put back on mastercard I purchased a riding lawn mower on August 13, and it did not workMy husband took it back on the 15, and they could not get it to workThey gave us another one with the difference of 356.13, which they put on a walmart gift card My husband did not have the mastercard we purchased it with I called after work to get the money refunded to me or put back on card and the manager refused I call Corporate Office and was on hold minutes When I got an agent and explained what happened, I was told I should be able to get the problem taken care of She put me on hold, and called the store After about minutes, a manager answered, but the agent was not on the line I then spoke to the manager and explained that there was an agent who should have explained the problem He told me that I could not get the money on my card, and I told him I would call corporate again He told me to go ahead, and he would be
refund wanted for minutes bought for a defective phone I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
Walmart-Cascade Road, Atlanta, GA attempts to sicken customers in Money Center by setting thermostat at degreesCustomer service nonexistent On the evening of August 4, I visited Walmart located at Research Center Atlanta D, Atlanta, GA The purpose for my visit was to pick up a few groceries and pia money transfer from the Walmart Money CenterUpon my arrival at the store the money center line had approximately people waiting to be serviced, so I proceeded to pick up my groceriesAfter shopping, I returned to the money center line (which still had about people) to waitAfter minutes passed I proceeded to the customer service desk to ask for the store manager or highest ranking member of management onsiteThere was only on Walmart associate working in the money center and my request was for additional associates to help with the wait time and for a manager to adjust the air/heat because the temperature in the money center was extremely hotI
at the end of May my ex husband bought a air pillet rifle for my grandson which is only years old this rifle was not intended for a child so on aug I bought the rifle back to wal mart wanting a refund on a card so I could get my grand son a gift for his birthday the store was Pineville Louisiana #XXXXX manager [redacted] the the girl at service did the right thing and called for her manager when the rifle came up She had to clear with manager because of the amount of purcashManager came up about to minutes and told she could not return my money because I had no recpecitSo I left the store still with a rifle I could not give my grandchildTwo days latter I returned to the store with recpecit in hand and was thinking I was going to get my money back on a card so I could get my grandchild a gift never did get to see manager Im was told that the days was over but the rifle had a year warranty that they could not give me my money backSo I left the store with no money card and no gift for my grandchild on his 5th birthdaythe rifle was bought on May and I tryed to returned on AugThe owhole issue was they did not want to return a ticket item for the rifle was never used still brand new
The Wal-Mart fish center is inhumane and is performing animal crueltyThis needs to be solved immediately The fish center in the Wal-Mart center needs to be changed or needs to be rid of all togetherWal-Mart associates do not properly take care of these fishThere tanks are dirty and not cleaned as often as they should beThey leave the fish that have died in the tankThis becomes toxic to the other fish The worst part is for the beta fishThey are put individually in a cup size container that is never cleanedThey sit in their own waste which becomes toxic to the fishIf Wal-Mart did the proper research for obtaining beta fish they would see that the required amount of space for a beta to live a happy life and to survive is 1/2-gallonsThey are not selling fish they are killing themWatching innocent animals suffer is animal cruelty and animal neglectI have four Wal-Mart locations near me and each one treats them the same way, in a tiny container stacked on top
My wife was robbed in this store yesterday A friend of ours was shot with a bb gun in the parking lot last year We believe the staff may be involved My wife is months pregnantShe put her purse down to look at some items , turned around and her purse was gone The staff was unwilling to assist The Manger of the store ,***, refused to allow us to review any type of camera footage that would help determine who had robbed my wife He was cold, rude, inconsiderate, and very standoffish I called yesterday and was told that I would get all the help I needed ***, the manger of the store stated "I run a multi-million dollar business and our company policies are in place" Is this the type of manger that we want in our city or our stores A person who is there to protect the criminal elements working his store He should be ashamed for envoking company policy to protect a criminal Either he is working with the criminals or he is to careless to be working at a "multi-million" dollar company Crime has been a big problem at this walmart for many years I have seen fights, drug use and sales, and basic disregard for general cleanliness at this storePlease beware of this place and watch out for the general manger [redacted] as I believe he is there to protect criminals!
STAY AWAY horrible store and does not want to resolve customer issues Purchased a Cryomax cold pack and when I opened it, it was in a BREAD bag and busted with the liquid in bread bag Called the store manager as soon as I got home(store is not close to home) Latisha was not helpful and sounded like she could careless Called the corporate office in the morning and got basically the same attitude Took it back on my way home the next day and the store manager was not in and was told that I could wait for minutes for him if I wanted There was another manager on duty and they paged her She started talking over the walkie with someone else and forgot other could hear What I heard was nothing short of ignorant she said and I quote "lets see how long she will wait before she leaves" This mad me so made I was dead set on waiting them out Yes it took her minutes to come up and acknowledge me and to see what the issue was There are to many places to spend my money and WALMART Chesterfield WILL NOT be one of them They need customer service training in the worse way
Return not being honored, I bought sets of [redacted] head phones and no where did it say a different time limit then the day I bought sets of [redacted] by [redacted] studio headphones for my kids b day They did not like them No where does it state a day return or I would have returned them sooner, I tried on the th and was unable to return them and I have receipts
You advertise on the registers if the item on the shelf is marked incorrectly you will sell it at that cost and all identical items and they wouldn't I was in the Ontario Ohio Location, they had a shelf full of floor puzzles marked for $(I have a picture) and they rang up $this store only allowed us to get one, despite their Pricing Credibility Policy (have picture as well) that is posted at every registerIt states if a product is advertised or marked incorrectly you'll get that item and ALL identical items for that priceThe CSM [redacted] was rude, and the Assistant Manager [redacted] refused to abide by the policy and recited the price match policy! If this store refuses to follow policies they should do their job correctly and stop putting items where they do not go(This happens a lot at this location)
I bought a new bright remote control on December 26th but they don't wanna give me a refund back and there privacy is days in store for refund I have a complaint against walmart supercenter at south williamson ky I bought a new bright remote control chevy colorado truck from our local walmart supercenter at south williamson ky on december 26th I paid $for the remote control chevy colorado truck plus tax $and I bought the year plan $the total from my credit card is $however they post to have a day in store refund on the product but there giving me trouble by saying my days are up which there privacy is days to get a refund after days are up then they have a right to turn you away by giving a refund of my money back but it's not even days yet and they won't keep there promise in store I want my money back on my credit card what they are doing is wrong and it's hurting there business I want my money back on this product or else there go
Horrible experience, Walmart in Secaucus NJ I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this reviewI don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts I specifically selected items from the online store that said "ready for pickup today" I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for minutes and no one was picking up When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit thatI asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day piwe don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next [redacted] Luckily he was nice enough and told me there were another orders ahead of mineSo I asked if it will be ready tomorrow and he said yes It is now tomorrow and it still isn't' ready I am again on hold for their pick up department to see if I can get my items that I already paid for
I need to return items, however I lost my receiptI want my items refunded to original tender (visa debit card) On Saturday, Feb.12, 2017, I purchase around worth of items in the Fishkill WalmartI no longer wanted some of the items so on Tuesday I went to the store to return themI no longer had the receipt, however in the past (in that store) they had been able to use the card I paid with to look up and refund money back to the original tenderThis would not be the caseThe cashier informed me he couldn't do thisI asked for his supervisor and was again told that their store wasn't able to do thatSo I called the corporate number and had an even worse experienceThe associate called me the wrong name twice and thought I was in TexasTo make it even better, she told me that no one would call me back since they're too busyI immediately hung up and got another personThis representative told me to call the store the following and ask for a salaried member of managem
wal mart apparently does not think its worth its time to say thx u to a customer who wastes their time with a store review of their negative shopping/store experiencewhen the review clearly shows wal mart procedure has not been followed..like a report by a mystery shopper would be compensated...I had a disgusting experience at the fort morgan colorado wal mart in which over a hour period I reported a mens room toilet that was clogged with throwup from till ..I had reported this to employees at and to an assistant manager wesley and nothing was done to clear the handicapped toilet stalle or even to tape it up as out of service as I found when I used the small stall at after waiting for the line of men waiting to use the only working stall I wasted my time reporting this to wal mart bentenville and was told we thx u but we dont compensate for customer inconvience..and when the store manager called me he didnt seem to feel my time spent was of any value eitherthis and the fact that when you catch an incorrectly priced item at the register and wal mart wont apologize ..and will even give yougrief when you demand the advertised price on the store shelf leads me to believe wal mart does not care about their clients anymore.....I am reminded of the line stated by the jeff [redacted] puppet named walter walters greeting was.....welcome to wal mart now get your sh-t and git.....and bentonvilles attitude confirms this belief..and I use wal marts all over this country as I am a state semi truck driver
While in the checkout, at North Marine Blvd Wal-Mart today, I was yelled at by the cashier and a member of managementI was attempting to resolve an issue of why my bill was so highI didn't see whit was when I had only purchased three itamI kept asking the cashier why the amount was so high and she kept saying she didn't knowI then asked to see a print out of the receipt, she refused to print out what was purchasedI told her the only item on the card screen was a fan that I was being over charged forI didn't know why the fan was ringing up at Before the manager returned I asked to see a print out of what was rung upShe refused, instead she tried to get me to come over to her side of the register, but I refused to do that, instead demanding the copy of the receiptStill she refused so I told her to get her managerAt that point the cashier yelled at me saying that "I'm not you God [redacted] slave." She did leave to get the manager at that pointWhile she was gone the other manager returned with a different brand of fanI explained that the other fan I pulled from the shelve was marked at the same price of as all the fans on that shelf were marked When the other manager returned I told her that I just wanted the money returned to my debit car for the fan that was brokenShe yelled at me saying that wasn't going to happenI have had nothing but trouble from the customer service at this store, they refuse to do anything about itAll they do is tell me their very sorry, yet the cashiers continue to be rude, they never have the correct pricing out, and they are constantly to busy having personal conversations on the floor to help customers adequately I have stopped shopping at the is Wal-Mart before, when I go back after months, nothing has changedThis incident was both unfair and embarrassing to my selfI believe people need to lose their jobs if they do not have the competency to do it with accuracy
No exchange I purchased a $Net wireless phone card from Walmart in Syracuse, Utah The card is not compatible with my smart phone (which I had no clue...I was just trying to save money for the month) so Net told me to go back to the vendor where I purchased it and exchange it for a phone card that is compatible, which would be $unlimited planNet said they cannot help me because I purchased it through a vendorI understand there are no refundsHowever, I do not see why I cannot get the credit towards the unlimited planI am out $that I am in very need ofI was willing to purchase the plan I needWalmart in Syracuse, Utah was very rude to me and not willing to assist in any form or fashionI do percent of my shopping at Walmart and I am appalled at the treatment I receivedIf Walmart is going to be a vendor to a product or service, they should be able to handle issues with said product or servicesOtherwise, Walmart should not be a vendor to a
To whom this may concern, I am having the worst experience with the Walmart located at: WPacheco BlvdLos Banos, CA we purchased a UHD [redacted] TV last night(03/20/2016) for $with the year plan and when we got home and took it out the box found that the screen was crackedI tried to returned the TV the same night but customer service department was already closed according to the greeter at the doorso we went back today(03/21/2016) to try to return it and they refused to exchange or refund the money for the new TV, the so called co-manager [redacted] as soon as she saw that we had purchased the year warranty, she completely washed their hands of any responsibility to their product and said that she inspected the box and they never dropped it in the store or that they never damaged the TV even though the girl that sold us the set at the electronics as she was getting the TV off the pallet just dragged it off the pallet without picking it upweather th
Bait at Switch pricing done at Mutual Way, Appleton, WI 9/14/17, between roughly 8pm and 8:30pm CSTI found a deckbox by Ultra-Pro listed in a spot for $I took a photo asking my fiance if I could pick it upI did also check the item label, which said "UP BB SQUARE HOLDER"UP being the brand means the label did match the item available above itYet when I rang it up with my other items (at slef check out), I was shocked to see it at nearly six times higher price, at $I called an employee over to rectify the discrepancy, and she called over a second employeeThe second employee went to check on the item while I waited with my other items at the checkout, expecting her to come back and say she would honor the advertised rate and correct it for the remaining deck boxesInstead, the employee stated it was properly labelled, and simply moved over a bitI again showed her the photo, of the item deep, clearly in the spot stating $2.98, and she told me she wou
My doctor wrote a prescription for a rollator walker a month ago, and it still has not been sent to me My doctor wrote a prescription for a rollator walker a month ago from Wal-Mart Home DeliveryI filled out a form as well as my doctor's office for MedicareWal-Mart faxed them back, requesting more informationSo, my doctor's office faxed it backI waited a few days, and called Wal-Mart and asked them what the status was of my walker, and they said they were waiting for my doctor's office, and I called them, and they had faxed the informationBasically, I have been going back and forth like this since 5/10/2016, and it is now 6/9/2010.I and my doctor's office have done all the calling to Wal-MartI asked for the last time today if Wal-Mart will call my doctor, and they said they wouldn't, that they've faxed my doctor's office times, and so I need to cal themAnd, still no walkerIn addition to this, when I have called, they have been rude, nasty, and disrespectfulI am at
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty Product_Or_Service: New tire Order_Number: XXXXXXXXXXXXX
Walmart sold me a bad battery and will not replace it for free under the year warranty it's a everstartCar battery 78n cranking amps it's just about a year old andHas year warranty several of there batteries have failed on me told the manager and she said just buy one at another store I told her they should replace or refund and have the manufacturer stop sale bad batteries she also said she would not buy Wal-Mart batteries herselfSays year full replacement not had it over a yearIt's the store brand Product_Or_Service: Batterie
I was given a gift card instead of cash or money put back on mastercard I purchased a riding lawn mower on August 13, and it did not workMy husband took it back on the 15, and they could not get it to workThey gave us another one with the difference of 356.13, which they put on a walmart gift card My husband did not have the mastercard we purchased it with I called after work to get the money refunded to me or put back on card and the manager refused I call Corporate Office and was on hold minutes When I got an agent and explained what happened, I was told I should be able to get the problem taken care of She put me on hold, and called the store After about minutes, a manager answered, but the agent was not on the line I then spoke to the manager and explained that there was an agent who should have explained the problem He told me that I could not get the money on my card, and I told him I would call corporate again He told me to go ahead, and he would be
refund wanted for minutes bought for a defective phone I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
Walmart-Cascade Road, Atlanta, GA attempts to sicken customers in Money Center by setting thermostat at degreesCustomer service nonexistent On the evening of August 4, I visited Walmart located at Research Center Atlanta D, Atlanta, GA The purpose for my visit was to pick up a few groceries and pia money transfer from the Walmart Money CenterUpon my arrival at the store the money center line had approximately people waiting to be serviced, so I proceeded to pick up my groceriesAfter shopping, I returned to the money center line (which still had about people) to waitAfter minutes passed I proceeded to the customer service desk to ask for the store manager or highest ranking member of management onsiteThere was only on Walmart associate working in the money center and my request was for additional associates to help with the wait time and for a manager to adjust the air/heat because the temperature in the money center was extremely hotI
at the end of May my ex husband bought a air pillet rifle for my grandson which is only years old this rifle was not intended for a child so on aug I bought the rifle back to wal mart wanting a refund on a card so I could get my grand son a gift for his birthday the store was Pineville Louisiana #XXXXX manager [redacted] the the girl at service did the right thing and called for her manager when the rifle came up She had to clear with manager because of the amount of purcashManager came up about to minutes and told she could not return my money because I had no recpecitSo I left the store still with a rifle I could not give my grandchildTwo days latter I returned to the store with recpecit in hand and was thinking I was going to get my money back on a card so I could get my grandchild a gift never did get to see manager Im was told that the days was over but the rifle had a year warranty that they could not give me my money backSo I left the store with no money card and no gift for my grandchild on his 5th birthdaythe rifle was bought on May and I tryed to returned on AugThe owhole issue was they did not want to return a ticket item for the rifle was never used still brand new
The Wal-Mart fish center is inhumane and is performing animal crueltyThis needs to be solved immediately The fish center in the Wal-Mart center needs to be changed or needs to be rid of all togetherWal-Mart associates do not properly take care of these fishThere tanks are dirty and not cleaned as often as they should beThey leave the fish that have died in the tankThis becomes toxic to the other fish The worst part is for the beta fishThey are put individually in a cup size container that is never cleanedThey sit in their own waste which becomes toxic to the fishIf Wal-Mart did the proper research for obtaining beta fish they would see that the required amount of space for a beta to live a happy life and to survive is 1/2-gallonsThey are not selling fish they are killing themWatching innocent animals suffer is animal cruelty and animal neglectI have four Wal-Mart locations near me and each one treats them the same way, in a tiny container stacked on top
My wife was robbed in this store yesterday A friend of ours was shot with a bb gun in the parking lot last year We believe the staff may be involved My wife is months pregnantShe put her purse down to look at some items , turned around and her purse was gone The staff was unwilling to assist The Manger of the store ,***, refused to allow us to review any type of camera footage that would help determine who had robbed my wife He was cold, rude, inconsiderate, and very standoffish I called yesterday and was told that I would get all the help I needed ***, the manger of the store stated "I run a multi-million dollar business and our company policies are in place" Is this the type of manger that we want in our city or our stores A person who is there to protect the criminal elements working his store He should be ashamed for envoking company policy to protect a criminal Either he is working with the criminals or he is to careless to be working at a "multi-million" dollar company Crime has been a big problem at this walmart for many years I have seen fights, drug use and sales, and basic disregard for general cleanliness at this storePlease beware of this place and watch out for the general manger [redacted] as I believe he is there to protect criminals!
STAY AWAY horrible store and does not want to resolve customer issues Purchased a Cryomax cold pack and when I opened it, it was in a BREAD bag and busted with the liquid in bread bag Called the store manager as soon as I got home(store is not close to home) Latisha was not helpful and sounded like she could careless Called the corporate office in the morning and got basically the same attitude Took it back on my way home the next day and the store manager was not in and was told that I could wait for minutes for him if I wanted There was another manager on duty and they paged her She started talking over the walkie with someone else and forgot other could hear What I heard was nothing short of ignorant she said and I quote "lets see how long she will wait before she leaves" This mad me so made I was dead set on waiting them out Yes it took her minutes to come up and acknowledge me and to see what the issue was There are to many places to spend my money and WALMART Chesterfield WILL NOT be one of them They need customer service training in the worse way
Return not being honored, I bought sets of [redacted] head phones and no where did it say a different time limit then the day I bought sets of [redacted] by [redacted] studio headphones for my kids b day They did not like them No where does it state a day return or I would have returned them sooner, I tried on the th and was unable to return them and I have receipts
You advertise on the registers if the item on the shelf is marked incorrectly you will sell it at that cost and all identical items and they wouldn't I was in the Ontario Ohio Location, they had a shelf full of floor puzzles marked for $(I have a picture) and they rang up $this store only allowed us to get one, despite their Pricing Credibility Policy (have picture as well) that is posted at every registerIt states if a product is advertised or marked incorrectly you'll get that item and ALL identical items for that priceThe CSM [redacted] was rude, and the Assistant Manager [redacted] refused to abide by the policy and recited the price match policy! If this store refuses to follow policies they should do their job correctly and stop putting items where they do not go(This happens a lot at this location)
I bought a new bright remote control on December 26th but they don't wanna give me a refund back and there privacy is days in store for refund I have a complaint against walmart supercenter at south williamson ky I bought a new bright remote control chevy colorado truck from our local walmart supercenter at south williamson ky on december 26th I paid $for the remote control chevy colorado truck plus tax $and I bought the year plan $the total from my credit card is $however they post to have a day in store refund on the product but there giving me trouble by saying my days are up which there privacy is days to get a refund after days are up then they have a right to turn you away by giving a refund of my money back but it's not even days yet and they won't keep there promise in store I want my money back on my credit card what they are doing is wrong and it's hurting there business I want my money back on this product or else there go
Horrible experience, Walmart in Secaucus NJ I used to come here all the time but recently have decided to avoid it unless I have to, because of the lines and customer service, but recently their service has caused me to write this reviewI don't normally write reviews but you must be forewarned, they cannot and will not deliver on their promise for same day pick-up This past holiday season I needed a few items for a party I was having before Christmas along with some small gifts I specifically selected items from the online store that said "ready for pickup today" I waited for the email to tell me that the order was ready it didn't come so I went into the store that night to inquire since when I called I was on hold for minutes and no one was picking up When I got there they said the order wasn't processed yet and they don't know when it will be, yet they already debited my account the money I said can I please go pick the items myself and just write it off against the order but they said their system doesn't permit thatI asked to speak to a manager, the assistant manager came over to speak with me and she was dismissive and said too bad we are busy we will get to it when we get to it, it doesn't' matter that we market and push that we have same day piwe don't care what is said we aren't sticking to it that is not my problem, and told the CSR person at the desk to stop helping me and to move on to the next [redacted] Luckily he was nice enough and told me there were another orders ahead of mineSo I asked if it will be ready tomorrow and he said yes It is now tomorrow and it still isn't' ready I am again on hold for their pick up department to see if I can get my items that I already paid for