Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to [redacted] [redacted] on July 8, 2015, and considers this matter addressed.

PNC
Bank, N.A., responded to Mr. [redacted] on November 6, 2015 and considers
this matter addressed.

PNC Bank, N.A. responded to [redacted] on 3-24-17, and considers this matter addressed

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on June 9, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am rejecting this response because of the following reasons.... When K.C. assistant V.P. of PNC's Executive Client Relations, first contacted me by phone on Wednesday, 2/24/16 we spoke about my complaint and I explained to her in detail why I had submitted this Revdex.com complaint. She told me she would look into getting my issue resolved and would contact me back in 1 week which would have been on Wednesday, 3/2/16. On Wednesday, 3/2 I NEVER got a call or email back from K.C. as promised. I then tried reaching out to her several times leaving messages for her to call me back. After never hearing back from her as promised and receiving a email message on 3/24/16 from the Revdex.com that PNC Bank failed to respond to the Revdex.com regarding my complaint I had filed. I became furious and starting social media campaigns on [redacted] and [redacted] against PNC, making sure to let all my friends and followers know about the horrible customer service I had received from PNC Bank. And how they treat and value their small business customers. After putting PNC on social media blast for several days I finally got a phone call back from K.C. assistant V.P. of PNC's Executive Client Relations OVER ALMOST ONE MONTH LATER! I find it completely ridiculous that a large bank like this has no problem [redacted] over their customers and providing them with such shoty customer service. I might have accepted the response by PNC to my Revdex.com complaint if K.C. would have called me back has she promised in one week, not a month later.  I will be now taking my complaint against PNC bank to the State of [redacted]s Attorney General Office to file a complaint against them regarding this matter. And will make sure to continue my social media campaign's against PNC bank.Regards,
[redacted]

PNC gave me terrible excuses as to why they couldn’t fix this.

PNC Bank, N.A. responded to [redacted] on July 19, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] on December 1, 2016, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on January 13, 2016 and considers this matter addressed. -DMB 1/14/16

PNC Bank, N.A. responded to [redacted] on June 19, 2017 and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted]...

and find that this resolution is satisfactory to me.  I appreciate PNC mailing their communication to me in writing, and certainly feel better that the company PNC hired to come to our home 1) will no longer be demanding entry inside our home, and 2) no longer confront me and my husband personally. Thanks to all for your assistance with this matter.
Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear...

below.
Nothing was settled, they refused to allow access to the phone recording, and I have sent you the release form to get the bank records showing the payments were on time. They are with holding the evidence that proves me right, now why are they doing this ?  I have also contacted the OCC and requested they get the recording to show I'm correct. this is a sad attempt to get revienge for moving my retirement funds out of PNC. and I'm willing to bet they will not even release yesterday conference call to the Revdex.com.
Regards,
[redacted]

Good morning, PNC Bank, N.A. responded to [redacted] on June 15, 2017, and considers this matter addressed. Thank you, Melissa G[redacted]Executive Client Relations

PNC Bank, N.A. responded to [redacted] on 2/16/16, and considers this matter addressed

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Tell us why here...PNC Bank, N.A. responded to Mr. [redacted] [redacted] on November 5, 2015 and  considers that matter addressed.

PNC Bank, N.A. responded to [redacted] on 3-2-17 and considers this matter addressed

PNC Bank, N.A. responded to [redacted] on November 7, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Mr. [redacted] on April 29, 2016, and considers this matter addressed. Thank you