Phillips Trenching & Well Drilling

October 18, 2016PNC Bank, N.A. responded to [redacted] on October 18, 2016, and considers this matter addressed.Thank you,ACB

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have been in verbal communication with Chasten O[redacted] regarding this complaint, she seems genuinely concerned, and is very meticulous to examination of facts concerning the fee's associated to the mortgage, I have been awaiting her response as she is supposed to contact me this week.  To date, I have yet to see a clear and concise breakdown of dates, and fee's levied to my loan account, I think such a list should be shared and made available before any fee's are imposed.  I also believe that any and all fee's associated with such a list should not only be detailed, but furthermore any credits and debits should be in separate columns and not commingled together because I believe that combining these serves only to make the matter more complicated.  I did a long time ago receive a screenshot that is confusing, and does not seem to make any sense. Regards,
[redacted]

February 18, 2016     To: Revdex.com of Western Pennsylvania   I did speak with Lauren R[redacted] on Feb 8th...

regarding this matter. I still feel like it wasn’t a big issue that my privacy & the security of my account was compromise. I got an apology and was ask what can they do to fix the matter. I really wanted my letter of concern to reach someone higher up in the corporate office as well and not just stop with Lauren. As a person in her position just didn’t feel a major concern. Yes I got the 60.00 back into my account but what about how it was handle……. So as far as I’m concerned the resolution just didn’t fit matter at hand.     Sincerely   [redacted]
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October 19, 2015
PNC Bank, N.A. responded to [redacted] on October 19, 2015, and considers this matter addressed.
 
Thank you,
ACB
PNC Bank

PNC Bank, N. A. has responded to Mr. [redacted] on May 17, 2017, and considers this matter resolved.

PNC responded to [redacted] on July 17,  2015 and she considers the matter resolved. Thank you.  [redacted]Executive Client Relations

PNC Bank, N.A. responded to [redacted] on August 8, 2017, and considers this matter addressed.

his would have never been resolved and that is why  I contacted Revdex.com. I ve been  trying for months! I received a full refund
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on March 2, 2016, and considers this matter addressed.

I...

have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I also will like to make sure that I received a confirmation letter confirming the account is closed. I appreciate PNC's prompt response.The account full number is [redacted] 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on April 28, 2017, and considers this matter addressed.

Signed release form attached for PNC Bank from [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  We received a call back from a...

higher level department member and he exceeded our expectations. I am very please with the outcome as is my husband. Thank you for your attention to our matter and also thank you to the rep at PNC who finally listened to our concerns. 
Regards,
[redacted]

From: [redacted]Date: Fri, Sep 23, 2016 at 7:10 PMSubject: You have a new message from the Revdex.com serving Western Pennsylvania regarding complaint #[redacted]To: [redacted]PNC has refunded the NSF charges in full.Thanks

9/7/17 Dear Ms. [redacted]: PNC Bank, N.A. responded to Cheryl Prusha on September 7, 2017, and considers this matter addressed. Sincerely,

PNC Bank, N.A. responded to [redacted] on November 25, 2016 and considers this matter addressed.

October 24, 2016 PNC Bank, N.A. responded to [redacted] on 10-24-16, and considers this matter addressed. Thank you, CJ

8-4-15 [redacted] “PNC Bank, N.A. responded to [redacted] on August 4, 2015, and considers this matter addressed

PNC has responded to the customer with the results of our investigation. We consider the matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details...

of the offer I reviewed appear below.The stop payment fees that were charged to my employer for requesting stop payment of our paychecks have not been paid. Attached is the letter from PNC stating they would pay for such fees and the printout from my employers account showing the fees paid when initiating stop payment.
Regards,
[redacted]  [redacted]