Phillips Trenching & Well Drilling

In response to the company's question of "Why here..."This was my last resort and clearly my most effective way of getting desired results.
Having voiced my opinion of unfair practice to a local branch manager, as well as a representative of PNC Bank Retail Escalation Team, I was dismissed without due consideration. I felt my enquiry for a refund was justified. I am thankful for an advocate (Revdex.com) who will cause business(PNC) to consider their customers as well as their bottom line. PNC thank you for my refund, which was ALL I needed.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

To Whom It May Concern, PNC spoke to *** *** on June 8, 2015 to address her concerns and consider this matter addressed. Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, *** ***Executive Client RelationsPNC
Bank

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of
the offer I reviewed appear below.NOI have spoke to NO ONE at PNC Bank Yesterday afternoon Jeanette *** with PNC Bank left me a voicemail message at 12:36pm I returned her call at 1:00pm leaving her a message In typical fashion, no one with PNC ever returns a phone call Ms *** - BE PROFESSIONAL and RETURN YOUR PHONE CALLS!
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your
reference, details of the offer I reviewed appear below.PNC and I had played a bit of phone tag and never got the issue resolved. During that time, my husband and I closed our account and while we only had a little money in the account, PNC took that money for closing the account. We never got anything resolved at all and they were upset that we were closing our account. Didn't get anything at all refunded to us and they stated they were entitled the $we have left in the account. This certainly has been a nightmare doing business with this bank. I have voiced my opinion to other customers who state if this is not resolved they too will be moving their business elsewhere. Its funny the new bank we are using as well as the previous banks we have used - we have NEVER had any of the problems we have had with PNC. It has been a complete nightmare and would never recommend anyone doing business with PNC
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I verified the OD fee was refundedI appreciate ***'s assistance with this customer service issue.Thank you
*** ***

PNC Bank, N.Aresponded to *** *** on July 17, 2015, and considers this matter addressedThank you

PNC Bank, N.Aresponded to Mr*** *** on June 23, 2015 , and considers this matter addressed

June 22, ** *** *** Good Morning,Mr*** raises no new issues or concerns in addition to what was already investigated and addressed with PNC Bank N.A's ("PNC")May 22,written response to himThat written response explains to him that under the terms of his agreement with PNC, the bank was authorized to cancel his account without cause and without prior notice to himWritten notice of immediate closure was mailed to Mr*** on April 30, 2015. Further, the written response to Mr***'s Revdex.com complaint that was sent to him on May 22, 2015, explained that his alleging of have deposited $at an ATM on April 27, 2015, was investigated and it was concluded that his deposit on that date was only in the amount of $10.00Thank you*** ***Executive Client Relations

To Whom It May Concern, PNC spoke to *** *** on June 17, 2015 to address his concerns and consider this matter addressed. Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, *** ***Executive Client RelationsPNC
Bank

In our drafted response, we explained why the school tax bills are sent directly to the customer, and she needs to forward them to PNCWe confirmed receipt of the borrower's current documentation, and provided the borrower with the mailing address and fax number to submit her information in
the future

July 30, 2015Dear Ms* ***PNC Bank, N.Aresponded to Ms*** *** on July 30, 2015, and considers this matter addressed.Sincerely,Lisa M***Executive Client Relations Officer

PNC Bank N.Aresponded to *** *** on June 17, 2015, and considers this matter addressed

June 15, 2015Good afternoon. PNC spoke with *** *** on June & 12, 2015, about his complaint and we consider this matter addressed.Thank you,*** ***PNC Bank

PNC spoke with Mr*** on April 28, regarding his concerns and apologized for his experience in the branch

From: ***Date: Sun, Jun 28, at 8:AMSubject: ATTENTION: MRS*** ***To: ***
In reference to my complaint ID #***, I am REJECTING the "response" from PNC. They "consider it addressed"?? Well NO it isn't. PNC has a LONG list of complaints, per the Revdex.com website and the consumerist, of not honoring promised bonusesI want the bonus I was promised by PNC. Additionally, I want my complaint given to Mr*** *** immediatelyI want him to be aware of this, and I want a response from Mr*** himself. *** ***

August 14, PNC spoke with the customer on August 14, and considers the matter resolved.Thank YouLauren R***Executive Client Relations

PNC Bank, N.Aresponded to *** *** on July 2, 2015, and considers this matter addressed

May 1, 2015Dear Ms***On April 30, 2015, PNC accommodated the customer's request. This issue is closed and resolved.Sincerely,*** ***OfficerExecutive Client Relations

To Whom It May Concern:PNC Bank received the complaint for Ms. *** on April 24, We spoke to client to address her concerns and consider this matter addressed. Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, ***
***Executive Client RelationsPNC Bank

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I
reviewed appear below
They did call me and tell me that they would remove the fees, but they have told me this before. I am waiting for a letter stating that the fees have been removed and what I actually owe on the account. As soon as I get this, I will sign off on the complaint
Regards,
*** *** ***