Plexus Worldwide

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delaysThe complainant’s account has been closedThe monthly auto
shipment has been canceledPlexus Worldwide Preferred Customers are now able to visit plexus.myvoffice.com to register their preferred customer accounts and log in to manage their own auto shipmentsCanceling and making adjustments to preferred customers monthly auto shipment orders can be done online at plexus.myvoffice.com by first registering and then logging in to the preferred customer accountThe complainant contacted our customer service department by email on 11/30/to request that future monthly auto shipments be canceledThe complainant’s order *** dated 12/24/has been refunded, $Please allow 5-business days for these funds to reflect back into the complainant’s bank accountIt is not necessary to return the order at this timeWe apologize for the delayPlease let me know if you need anything further

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delaysThe complainant’s account has been closed
The monthly auto shipment has been canceledPlexus Worldwide Preferred Customers are now able to visit plexus.myvoffice.com to register their preferred customer accounts and log in to manage their own auto shipmentsCanceling and making adjustments to preferred customers monthly auto shipment orders can be done online at plexus.myvoffice.com by first registering and then logging in to the preferred customer accountThe complainant’s order *** dated 12/27/has been refunded, $Also, order #*** dated 11/28/has been refunded $124.95, both orders totaling $Please allow 5-business days for these funds to reflect back into the complainant’s bank accountIt is not necessary to return the order at this timeWe apologize for the delayPlease let me know if you need anything further

To whom it may concern;Thank you for the opportunity to respond to this complaint.Thank you for your patiencePlexus Worldwide has recently
changed all computer systems over to new computer systems and this has caused
some delaysI have reviewed the complainant’s accountThe complainant’s
9/16/Order *** was delivered
9/18/with the tracking number ***
However the complainant is covered by our day money back guarantee for this
orderThis order’s refund process has been started today for $106.84.Our records show that the complainant’s October order tried
to process but the payment failedNo charge or order processed in OctoberThe complainant’s November order just processed 11/12/
and will be delivered today with the tracking ***However
the complainant emailed on 10/27/to cancel this order and the accountThe
November order refund process has been started today $When the
package arrives please mark it REFUSED and return to your post master or mail
boxThe complainant’s account and all future orders have been
canceledPlease let me know if you need anything further

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently under gone a computer systems updateUnfortunately this has caused some delaysWe apologize for these delaysThe complainant created an Ambassador
account and agreed to our Ambassador Policies and Procedures on 2/8/through the online sign up process. Section 6, Letter L Number Reads; Ambassadors: Ambassadors may return product for a full refund upon notifying Plexus customer service within days of receipt of their product purchase and upon receiving authorizationProduct must be returned in re-sellable conditionA refund will only be made after the product has been returned and verified to be in satisfactory conditionThis information is also available at http://plexusworldwide.com/products/guaranteePlexus Worldwide offers a day money back guarantee on its products to its Retail Customers, Preferred Customer and Customers whom have purchased directly from their Ambassadors/DistributorsThe Complainant’s Ambassador Account has been closed and monthly auto shipment has been canceledThe complainant emailed our customer service department on 4/14/to request that their auto shipment be canceledAny orders processed after this date will be refunded in fullThe complainant’s order dated 4/14/will be refunded, $Please allow 5-business days for this refund to be processed back to the original payment method and these funds to reflect back into the complainant’s bank accountIt is not necessary to return the order at this timeWe apologize for the delayPlease let me know if you need anything further

To whom it may concern;
Thank you for the opportunity to respond to this
complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delays The complainant’s account has been closed
The complainant’s annual membership fee from dated 3/23/has been refunded, $Please see the attached invoice
Please allow 5-business days for these funds to reflect back into the complainant’s bank We apologize for the delay
Please let me know if you need anything further

To whom it may concern;Thank you for the opportunity to respond to this complaint.Thank you for your patiencePlexus Worldwide has recently
changed all computer systems over to new computer systems and this has caused
some delays.The complainant’s order *** dated 11/12/has
been
canceled and the charge voided The complainant’s account has been closed I was not able to locate any emails from the complainant but
have contacted the complainant by email to confirm this refund and account closurePlease let me know if you need anything further

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Michelle F*

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delaysPlexus Worldwide Preferred Customers are now able to visit
plexus.myvoffice.com to register their preferred customer accounts and log in to manage their own auto shipmentsCanceling and making adjustments to preferred customers monthly auto shipment orders can be done online at plexus.myvoffice.com by first registering and then logging in to the preferred customer accountThe complainant’s preferred customer account has been closedThe monthly auto shipment has been canceledWe apologize for the delayThe complainant contacted our customer service department by email on 12/23/to request that their account be canceledThank you for returning your unwanted ordersThe complainant’s order *** dated 11/21/has been refunded, $The complainant’s order *** dated 12/22/has been refunded, $Please allow 5-business days for these funds to reflect back into the complainant’s bank accountWe must refund to the original payment method a card ending in ***Please contact this banking institution to advise them of the coming refundIf you have closed this account but are still with the same banking institution they transfer the refund to your new accountIf you have left this banking institution entirely they will sent us back a rejection notice for the refund after settling any debits left on the accountOr they may choose to contact you to settle the refundOnce we receive a rejection notice for the submitted refund we may then submit you a printed check or electronically deposit the funds in to another accountPlease let me know if you need anything further

To whom it may concern;Thank you for the opportunity to respond to this complaint.Thank you for your patiencePlexus Worldwide has recently
changed all computer systems over to new computer systems and this has caused
some delays.The complainant’s account has been closed and the
monthly
auto-shipment canceledThe complainant’s order *** *ated 9/12/has been
refunded, $The complainant’s order *** *ated 10/12/has been
refunded, $136.73. The complainant’s
order *** dated 11/12/has been refunded, $136.73. Please allow 5-business days for these funds
to reflect back into the complainant’s bank accountIt is not necessary to
return these orders at this timeWe apologize for the delayPlease let me know if you need anything further

Great company, great compensation plan and great people

Monday, January 11, Statement to Revdex.com Arizona I became sick the first time September after starting to take Plexus SlimI had to be on medicines to get well including antibioticsAfter I felt better I started taking it againI became sick the second time after taking the product for a week in OctoberSame symptoms as beforeIt was not until I became sick the third time in November and was not getting better by the end of December (yes weeks) that I started to look at what I was doing each time I got sickEach time I was taking Plexus SlimWhen I realized this and had many unopened packages and unopened samples of the product, I could no longer take it myself and in good conscience could no longer sell itSince my lungs were still not back to since November I am back on antibiotics for the second round as well as Tussin and singular If this doesn’t work there will be steroids and chest x-rays coming nextYou cannot contract around personal injurySo no matter what they put in their agreements, it does not apply when a product makes a person illThe saddest part is that any decent company would take the product backThe fact that this company won’t do it must mean that they get so many return requests that it would probably put them out of businessCurrently they owe me - after the one refundAttached is a list of charges that I expect to get refunds onIf I don't get a refund I will look to sue themI am an attorney and I could probably get a class action together based on the websites that post about this product. Unfortunately I believed a representation on the product I saw and was fooled by her resultsNow that I see her results are - as the pictures she posted do not look like her in person at all - I know I was bamboozledThis company needs to reimburse me and take this poison off my hands Sincerely, *** ***

To whom it may concern;Thank you for the opportunity to respond to this complaint.I have reviewed the complainant’s account with our companyThe requested refund of $has been processed todayYour account has been closedIf you should need anything further please let
us know

To whom it may concern;Thank you for the opportunity to respond to this complaint.I have reviewed the complainant’s account with our company
I have found that the complainant is within Customer our return policy for
their August and September orders per their email request on October 15,
Two separate refunds have been processed for $for each orderThe order that processed in October has been refunded
$Your auto order has been canceled, your payment information
removed and your account closedIf you should need anything further please let us know

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Thank you for the opportunity to respond to this complaint. After review of the information, we are unable to honor Ms***' request to be refunded as a consumer. On 3/16/14, an Independent Distributor (Ambassador) account was set up for Ms*** online, using her SSN with our
company. When completing the process of becoming an Ambassador, all Policies and Procedures (attached) were agreed to (screen shot attached). Related to this complaint, please see Section 6, Article L, Line Item for the *** *** ***. Additionally, Ms*** has earned commission for the month of March for her order as well as her customer's order.If Ms*** wished to cancel her Distributorship, please have her contact *** *** at ###-###-####

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delaysThe complainant’s account has been closedThe monthly auto
shipment has been canceledPlexus Worldwide Preferred Customers are now able to visit plexus.myvoffice.com to register their preferred customer accounts and log in to manage their own auto shipmentsCanceling and making adjustments to preferred customers monthly auto shipment orders can be done online at plexus.myvoffice.com by first registering and then logging in to the preferred customer accountWe apologize for the delayPlease let me know if you need anything further

To whom it may concern;
Thank you for the opportunity to respond to this
complaintWe do not have record on the Complainant purchasing product directly from our websiteThe Complainant did not provide any account details, order details, and we are unable to locate the account by using the Phone number, Email, or address provided in the ComplaintWe are unable to offer any assistance until we know the order informationPlease have the Complainant provide more details regarding the transaction as we would like the opportunity to make this right
If you do not have the account number or order numbers please provide the account holders name, email and phone number as they are on file on the account
Thank you

To whom it may concern;Thank you for the opportunity to respond to this complaint.Thank you for your patiencePlexus Worldwide has recently
changed all computer systems over to new computer systems and this has caused
some delays.The complainant’s account has been reviewed and
closedThe complainant’s order *** dated 10/7/has been
refunded, $The complainant’s order dated 11/7/has been
refunded, $The complainant’s order *** dated 12/7/has been
refunded, $Please allow 5-business days for these funds to reflect
back into the complainant’s bank accountIt is not necessary to return any further
orders at this time.We apologize for the delayPlease let me know if you need anything further

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11155765, and find that this resolution would be satisfactory to me. I will wait until business days for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Tarica F*

To whom it may concern; Thank you for the opportunity to respond to this complaintThank you for your patiencePlexus Worldwide has recently changed all computer systems over to new computer systems and this has caused some delaysThe complainant’s order *** dated 10/20/has been
refunded, $The complainant’s order *** dated 11/18/has been refunded, $Please allow 5-business days for these funds to reflect back into the complainant’s bank accountIt is not necessary to return these orders at this timeWe apologize for the delayPlease let me know if you need anything further