Plumbing Medic, Inc.

Plumbing Medic had done some extensive work for me in and I was very happy with itCalled for a leaky faucetTurned out it was still under warranty and there was no charge for serviceFrancisco, the tech, had worked at my home before and as always was very professional and helpfulService with this company is number one for them

ATTENTION RETIRED FOLKS: USE THIS COMPANY!!!! My elderly neighbor had a broken water pipe, which of course happened on a Sunday afternoon....After I called different 24/plumbers on her behalf, the only human being to answer a phone was JESSICA the dispatcher for Plumbing and A/C Medic She sent NICK out who stayed working in the dark until 11pm He was courteous, very knowledgeable, understanding and speaking clearly, gave many options and even came back the next morning STEPHANIE another staff member kept us informed via phone calls about when he would arrive so we wouldn't give up This is customer service! Will recommend to others

I had an emergency recently with a break in water line between the meter and my house I called Plumbing Medic and was pleased with the care they took with my situation Francisco's team arrived within an hour They were very polite and professional

I had an emergency plumbing issue at a rental property today Francisco Duran with Plumbing Medic was prompt, efficient and kept me informed over the phone He showed compassion for the needs of my resident who is wheel chair bound and completed a repair, including a trip for parts, in good time I find that the people I have dealt with at Plumbing Medic are also very helpful and understanding on the phone when scheduling

Hard workers they get right to the heart of the problem

We have used Plumbing Medic's on several occasions and been completely satisfied each timeThis Fourth of July weekend we experienced trouble with a drainage issueshowers and toilets backing upThe problem stemmed from an issue with the septic tankThe staff that responded were very professional, friendly and courteousThe price was reasonable especially considering the holiday weekendThe problem was handled efficiently
Alex, the technician who responded all days this trip, and has been to calls at our house previously, was incredibly friendly, professional and well qualified to complete the jobWe would highly recommend Alex and Plumbing MedicsWe will continue using them for any future issues!!

This company asks its customers to post online reviews after they do their service That explains why they have that many online reviews
At first I was satisfied with their service and posted my good review But after a few days I discovered how I was fooled into paying for services I didn't ask for, and I discovered some of their annoying practices
I asked them to install two toilets that I purchased myself They charged me x $= $for the toilets replacement My bill was $480.99, I will explain how this happened
They also decided, on their own without asking me, to replace a supply line in my third bathroom that was working perfectly fine They decided to replace it and charged me for it before even seeing it I never showed it to them or even mentioned it Here is $
The supply lines for the two other toilets x $= $
Shut off valve w/riser $
They did not charge me for consultation or water hardness test, though Also, the technician was nice enough to help me pick up the toilets from Lowe's in his truck, free of charge
For an unclear reason they decided to charge me half the cost upfront on the day of the consultation even though it's all labor cost, since I purchased the toilets my self from Lowe's
Today I discovered that they had stuck a big ugly sticker on my water heater claiming that they installed it and asking me to call them in case of an emergency They did not install the water heater and I asked them not to touch it when they wanted to perform maintenance on it But they took the liberty to post ads in my house and lie
I do not mind paying extra for a service I ask for Deceptive practices and performing services I didn't ask for to raise the bill is something I don't accept
I will not hire them again

Joel and Bertin were amazing I really recommend Plumbing Medic

Quick to respond to my plumbing needsVery cordial and seemed honest

Neighbor alerted me to water leaking out under my garage door - I found water on the floor of rooms as I walked to garage, and then saw water softener equipment gushing water - neighbor shut off water, and I started figuring how to get water off my floorsAfter getting that started, I looked for recommendations for plumberFirst one I called was booked for days and recommended Plumbing MedicAfter checking their Revdex.com rating, I called and they worked to get someone to me as soon as possible - first said within hours, then called with update that a man could help me soonerFrancisco arrived about hours after my initial call, checked my system and pipes for resin contamination and got my water back onAlso capped off connections to softenerPolite, friendly, informative, skilled - very pleased

Chris showed up on time and did a thorough inspection of my ac unit and gave me a.good description of the problemHe went over pking and optionNice experience!!

Fantastic companyNick the technician deserves starsAwesome job

Quick response, very helpful and quality serviceExcellent service people

I had an issue with my natural gas grill in the backyardI called the Plumbing Medic they answered my call and setup an appointment right awayThe technician, Jesse S***, showed up on time and was very professional and identified the problem quicklyHe explained what was going on and answered all my questionsI would recommend using Plumbing Medic again

Excellent service and fair pricingOutstanding customer service!

Plumbing & A/C Medic did a great job with my plumbing problemMy plumber name Nicholas *did a great job and took care of all my needs He also went beyond my expectationsI like his work ethics, detail orientated and his customer service was awesomeI like the service so much I signed up for the membership for both ac & plumbing

Francisco did a great job of installing new shut off valves and faucet

A/C Medic is great! Had a difficult situation but they were very creative in resolving issue explaining every step of the way They listened, arrived on time and very conscientious Great service in all respects!!

Thank you Plumbing Medic! Thomas did a fantastic job on our repairHe was knowledgeable and quick to assess the repairHighly recommend Plumbing Medic

James the rookie from plumbing medic
Is my HERO!
It took technicians to try to solve my
Washer machine drainThe 1st sold me the BioOne drain treatment
That worked to good that it clogged my drain with the built upThen my washer drain backed up all over
My garage floor I called for recallThey sent a supervisor out to snake the drainBut, it still drained on floorThis went on for weeksFinally they sent James on 2nd recallHe snaked the drain twice & tested the washer before leaving It drains proper now!
James said he was one of the youngest & newest employee which he has need called
TheRookieDon’t he hesitate to ask for James the Rookie
He is awesome with great serviceNow, I am satisfied and Happy!
Thank you
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