The buyer has been compensated before for purchasing unsupported items such as liquid itemsWhen we compensated her the first time, we told her that it is a one time courtesy and to refrain from purchasing unsupported items in the case that something happens, we will not be able to assist herThe
buyer continued to purchase unsupported items and purchasing almost all liquid items in her ordersWe are not abel to assist her if she does not follow our policies and what we have notified herFor this reason, we consider the case resolved and we will not be compensating the buyer
After reviewing their policies for over a month I decided to give them a goI made a purchase from their site and immediately as my payment went through the seller deleted their profileI contacted POSHMARK immediately to cancel my orderThey refused even tho it too another business days before my order was shippedMy package was never delivered to me and while trying to contact them via phone I was directed to an email(They don't have live customer support)It's been a month of emailing back and forthI've open a case with *** and they even said that the packageore than likely wasn't delivered to the right address or it was stolenI have them all the information and they will not give me a refund
I sold a *** Blazer through the Poshmark app, describing the item exactly as it wasA *** *** Era, Midnight *** Blazer, etcShortly after sending it out, I received an email from Poshmark stating the customer has issued a complaint and that they had opened a caseAll I was given was that the product did not match the description, and if I had any further info to provide, I canI responded stating the description is exactly what the product was, and if they would tell me what was wrongI can explain furtherI received no response from Poshmark, the case went in favor of the buyer and my blazer was sent back to meSince Poshmark wouldn't respond, I messaged the customer who had originally purchased the blazer, asking them what the issue wasThey stated the blazer was not *** *** EraClearly the customer who purchased the blazer and Poshmark have no idea what they're talking about*** *** doesn't design for *** anymore, any hasn't since ***My blazer was purchased du
Over the last years my credit card number has been stolenThe 1st times the bank caught it and this last time I caught itWe think it could be someone localOn *** **, *** I noticed charges being made with PoshmarkI immediately sent an email to them notifying them, contacted my bank and filed a report with the Sheriff’s Dept*** sent me an email back asking for additional information which I providedI also requested the Name and address along with any additional information used for the purchaseI was informed they would give it to the Sheriff’s dept*** ***, I sent another email, they do not list or give phone numbers out, that and police report was filed*** *** *** responded that a refund was issued to my cardI responded right back that still needed the additional information requested about who used my card since they have that on file and said so*** *** *** responded to my email and advised the officer assigned the case needed to contact support@po
I sold an item to a buyer on Poshmark I accidentally sent the wrong item , buyer returned it to meI subsequently sent it the correct item and Poshmark refunded the buyer and I never received my item or payment Buyer is no longer available and Poshmark is unreachable , use a system responds to emailsI once received an email saying they would issue $*** courtesy fee, but that never happenedYou can not reach them by phone, no live chatI think this is kinda dishonest especially since they take a fair amount of money to use their site for selling
Order *** I have purchased a Chanel purse on Poshmark, it was supposed to be delivered a week ago, it was notI contacted Poshmark following the procedure through their website, and was advised to wait until August 2, and then contact them if I do not receive it let them know, which I did, they failed to respond within hours as their rules state, I followed up again, having a bad feeling they are dropping a ball on me and trying to get rid of meFinally, was able to receive response which only indicated to file claim with USPSHowever that is completely not true, as I called USPS I was advised it is sellers/retailers responsability to contact them and open appropriate claim, I was not the one who purchased label from USPS, the duty and contract lays within USPS AND THE DIRECT SELLER WHICH IS POSHMARKHowever Poshmark has dropped the ball on me and sending me faux information and trying to get away with thisThey are not doing anything to help me and I don'
I purchased a bundle of three items priced at $including shippingWhen I received the package from the seller, she didn’t include one of the items and said that she’d try to find itThis went on for too long, I received a message from poshmark with an apology and instructions to send the two items back to the seller and I would receive my refundThe transaction was on 8/27/18, I sent the two items back in good faith that I would get my money back which never happenedI have sent numerous emails to poshmark with NO response and the note now says case resolvedI don’t understand what happened here but I would appreciate a response and my refund
I purchased Timberland ShoesThey sent me used shoesWhen I wanted to return them, they told me they have a no return policyThey further told me that used shoes was in the adI don't buy used shoesTheses people are deceptive and crooked
I purchsed pairs of sunglasses from this siteWhen the items arrived, I discovered they were scratched and were also made with recycled materialThe item was never described as such and the site indicated that if the item does not arrive exactly as described that I could receive a refundThe site chose to disregard my dispute and issued the fund to the seller simply because they did not want to loose their percentage of the sailI am now out of $I simply wanted to return the unused item to the sellerThe site never attempted to contact me or email meThey simply denied my claimThis is unacceptable!! The least they could have done is try to hear my complaintThey were happy to take my money but, when they fall short, they could turn their back on their customers
So I made a sale on Poshmark and sold silk scarfs as a lot and package deal I sold them Way under priced but didn’t need and they were just sitting around anywho the customer recived and had buyers remorse and even thow they say no returns the customer lied and said they were not authenticshe produced no pics no nothing and then went on to say they smelled like clearly she was searching for any reason well after we waited for her to submit pics wich she never did they decided to agree with her due to her claim of a smell ?? Wtf and so I updated my return address and was assured she had been sent the right shipping label to return my items well she broke the rules and sent back before it was time and now my items Are no where to be found they have stoped answering emails there is no number to call they have completely put me in a situation that is not fair nor legal I need info so that I can go forward and if I have to I will Take legal action I have the emails that state they up
This site is very one sided only the buyers are protected The seller pays 20% of their earnings to this site and has no protection or say against anything the buyer would claim
Poshmark billed my account for an unauthorized purchaseCharged me shippingSent multiple emails and will not give me information on sending package backI should not have to pay for shipping for sending or returningI only submitted an offer for itemNEVER ACCEPTED TO PURCHASE ITEMItem sent anywayNever opened priority box.) Re: Order Id ***
Re: Order #*** "*** *** 1.5" golden keychain or bag charm"Purchased on April 28,***Received an Emply Box from *** that was sealed in a plastic bag and stampled by *** stating : RECEIVED WITHOUT CONTENT AT *** **I immediately contacted Poshmark and received a automatic response stating that they would be in contact with meIt has been almost months, no contactI have sent emails to Poshmark asking for assistance with no responseI contacted the seller an they cannot help me and I have no itemThe cost paid with shipping was $*** and I would like to have a refundI have sent pictures of the *** box received with out content and with *** documentationThank you!
I sold someone a used Fendi belt on PoshmarkThe belt was listed as a used item with the correct sizeI had been trying to sell the belt for awhile and the buyer purchased it for $It is a designer Italian leather belt that retails for $400+After sold I was supposed to recieve $and Poshmark would keep their $I collect and sell Designer belts and was relieved to finally sell this one, as it had been listed for awhileAs soon the buyer recieved the item he immediately opened a case for a return and refund, because the belt did not fit(documented messages)He repeatedly stated the belt was too small, did not fit, and that it was a no brainer to return it becuase it did not fitHe never once mentioned anything about the condition of the bel or being listed in accuratelyI professionally explained to him that purchasing an item that does not fit was clearly listed as non-acceptable return reason based on Poshmark’s terms, we both agreed tooThe buyer continued to compla
I purchased shoes on this site during first week of being registered there and all of them were not what expectedOne was damaged, wrong description, second was wrong size, ordered size 9, received size 8, the third also wrong size, ordered 9,received !! Buyer is not protected at all nobody will refund even if you have got wrong shoes, nobody will compensate even partially Worst online trade market ever!!
I purchased a sweater on June 23, When I received it I immediately had to open up a return request because the sweater that I receive was not as described and had been shrunkOn June 29, I received a response saying that my request ad been denied because it did not qualify for a returnThere was no explanation as to why, but only that I had been given a $posh creditI then contacted posh support via email and explained what had happenedThey responded and said that they do not support returns based on fit related issues and they suggested I request measurements from the seller in the future prior to buyingAccording to poshmark's return policy a buyer may return an item if they receive it not as described within the listingNowhere in this listing did it mention that the sweater had been laundered incorrectly and had been shrunkThis is not a fit issue at all, it is simply not as describedI let them know this, but they have since ignored me and have chosen instead not
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
I purchased an item from a seller on PoshmarkPrior to purchase I asked this seller if the item was made of flannelThe seller responded yes, I proceeded with the transactionWhat I received was a cheap homemade shirt, with NO tag labeling the material and the material was clearly NOT flannelPoshmark requires all returns/refunds be processed through their customer supportI immediately filed a claim, which was deniedI inquired why I was denied, was asked to prove further information and was asked multiple times for more pictures and I complied with all requestsPoshmark continued to deny the claim more times stating the seller did not say the item was flannel, even with provided listing and screenshots of the conversation asking the seller such PRIOR to purchase
Company wrongfully refunded the wrong party and later advised me that they have refunded me as wellNo record exists of suchThe company keeps beating around the bush who, when and where the money was refunded to but no actual proof was providedThe site does not offer access to detailed accounting of any kindAfter months of vague emails I am fed up and want my money back
According to our dispute management team, the customer was given a full refund of their purchaseIf the customer has any questions or concerns, we recommend contacting our team directly at [email protected] and they would be happy to further assist
Due to this, we consider the matter resolved
The buyer has been compensated before for purchasing unsupported items such as liquid itemsWhen we compensated her the first time, we told her that it is a one time courtesy and to refrain from purchasing unsupported items in the case that something happens, we will not be able to assist herThe
buyer continued to purchase unsupported items and purchasing almost all liquid items in her ordersWe are not abel to assist her if she does not follow our policies and what we have notified herFor this reason, we consider the case resolved and we will not be compensating the buyer
After reviewing their policies for over a month I decided to give them a goI made a purchase from their site and immediately as my payment went through the seller deleted their profileI contacted POSHMARK immediately to cancel my orderThey refused even tho it too another business days before my order was shippedMy package was never delivered to me and while trying to contact them via phone I was directed to an email(They don't have live customer support)It's been a month of emailing back and forthI've open a case with *** and they even said that the packageore than likely wasn't delivered to the right address or it was stolenI have them all the information and they will not give me a refund
I sold a *** Blazer through the Poshmark app, describing the item exactly as it wasA *** *** Era, Midnight *** Blazer, etcShortly after sending it out, I received an email from Poshmark stating the customer has issued a complaint and that they had opened a caseAll I was given was that the product did not match the description, and if I had any further info to provide, I canI responded stating the description is exactly what the product was, and if they would tell me what was wrongI can explain furtherI received no response from Poshmark, the case went in favor of the buyer and my blazer was sent back to meSince Poshmark wouldn't respond, I messaged the customer who had originally purchased the blazer, asking them what the issue wasThey stated the blazer was not *** *** EraClearly the customer who purchased the blazer and Poshmark have no idea what they're talking about*** *** doesn't design for *** anymore, any hasn't since ***My blazer was purchased du
Over the last years my credit card number has been stolenThe 1st times the bank caught it and this last time I caught itWe think it could be someone localOn *** **, *** I noticed charges being made with PoshmarkI immediately sent an email to them notifying them, contacted my bank and filed a report with the Sheriff’s Dept*** sent me an email back asking for additional information which I providedI also requested the Name and address along with any additional information used for the purchaseI was informed they would give it to the Sheriff’s dept*** ***, I sent another email, they do not list or give phone numbers out, that and police report was filed*** *** *** responded that a refund was issued to my cardI responded right back that still needed the additional information requested about who used my card since they have that on file and said so*** *** *** responded to my email and advised the officer assigned the case needed to contact support@po
I sold an item to a buyer on Poshmark I accidentally sent the wrong item , buyer returned it to meI subsequently sent it the correct item and Poshmark refunded the buyer and I never received my item or payment Buyer is no longer available and Poshmark is unreachable , use a system responds to emailsI once received an email saying they would issue $*** courtesy fee, but that never happenedYou can not reach them by phone, no live chatI think this is kinda dishonest especially since they take a fair amount of money to use their site for selling
Order *** I have purchased a Chanel purse on Poshmark, it was supposed to be delivered a week ago, it was notI contacted Poshmark following the procedure through their website, and was advised to wait until August 2, and then contact them if I do not receive it let them know, which I did, they failed to respond within hours as their rules state, I followed up again, having a bad feeling they are dropping a ball on me and trying to get rid of meFinally, was able to receive response which only indicated to file claim with USPSHowever that is completely not true, as I called USPS I was advised it is sellers/retailers responsability to contact them and open appropriate claim, I was not the one who purchased label from USPS, the duty and contract lays within USPS AND THE DIRECT SELLER WHICH IS POSHMARKHowever Poshmark has dropped the ball on me and sending me faux information and trying to get away with thisThey are not doing anything to help me and I don'
I purchased a bundle of three items priced at $including shippingWhen I received the package from the seller, she didn’t include one of the items and said that she’d try to find itThis went on for too long, I received a message from poshmark with an apology and instructions to send the two items back to the seller and I would receive my refundThe transaction was on 8/27/18, I sent the two items back in good faith that I would get my money back which never happenedI have sent numerous emails to poshmark with NO response and the note now says case resolvedI don’t understand what happened here but I would appreciate a response and my refund
I purchased Timberland ShoesThey sent me used shoesWhen I wanted to return them, they told me they have a no return policyThey further told me that used shoes was in the adI don't buy used shoesTheses people are deceptive and crooked
I purchsed pairs of sunglasses from this siteWhen the items arrived, I discovered they were scratched and were also made with recycled materialThe item was never described as such and the site indicated that if the item does not arrive exactly as described that I could receive a refundThe site chose to disregard my dispute and issued the fund to the seller simply because they did not want to loose their percentage of the sailI am now out of $I simply wanted to return the unused item to the sellerThe site never attempted to contact me or email meThey simply denied my claimThis is unacceptable!! The least they could have done is try to hear my complaintThey were happy to take my money but, when they fall short, they could turn their back on their customers
So I made a sale on Poshmark and sold silk scarfs as a lot and package deal I sold them Way under priced but didn’t need and they were just sitting around anywho the customer recived and had buyers remorse and even thow they say no returns the customer lied and said they were not authenticshe produced no pics no nothing and then went on to say they smelled like clearly she was searching for any reason well after we waited for her to submit pics wich she never did they decided to agree with her due to her claim of a smell ?? Wtf and so I updated my return address and was assured she had been sent the right shipping label to return my items well she broke the rules and sent back before it was time and now my items Are no where to be found they have stoped answering emails there is no number to call they have completely put me in a situation that is not fair nor legal I need info so that I can go forward and if I have to I will Take legal action I have the emails that state they up
This site is very one sided only the buyers are protected The seller pays 20% of their earnings to this site and has no protection or say against anything the buyer would claim
Poshmark billed my account for an unauthorized purchaseCharged me shippingSent multiple emails and will not give me information on sending package backI should not have to pay for shipping for sending or returningI only submitted an offer for itemNEVER ACCEPTED TO PURCHASE ITEMItem sent anywayNever opened priority box.) Re: Order Id ***
Re: Order #*** "*** *** 1.5" golden keychain or bag charm"Purchased on April 28,***Received an Emply Box from *** that was sealed in a plastic bag and stampled by *** stating : RECEIVED WITHOUT CONTENT AT *** **I immediately contacted Poshmark and received a automatic response stating that they would be in contact with meIt has been almost months, no contactI have sent emails to Poshmark asking for assistance with no responseI contacted the seller an they cannot help me and I have no itemThe cost paid with shipping was $*** and I would like to have a refundI have sent pictures of the *** box received with out content and with *** documentationThank you!
I sold someone a used Fendi belt on PoshmarkThe belt was listed as a used item with the correct sizeI had been trying to sell the belt for awhile and the buyer purchased it for $It is a designer Italian leather belt that retails for $400+After sold I was supposed to recieve $and Poshmark would keep their $I collect and sell Designer belts and was relieved to finally sell this one, as it had been listed for awhileAs soon the buyer recieved the item he immediately opened a case for a return and refund, because the belt did not fit(documented messages)He repeatedly stated the belt was too small, did not fit, and that it was a no brainer to return it becuase it did not fitHe never once mentioned anything about the condition of the bel or being listed in accuratelyI professionally explained to him that purchasing an item that does not fit was clearly listed as non-acceptable return reason based on Poshmark’s terms, we both agreed tooThe buyer continued to compla
I purchased shoes on this site during first week of being registered there and all of them were not what expectedOne was damaged, wrong description, second was wrong size, ordered size 9, received size 8, the third also wrong size, ordered 9,received !! Buyer is not protected at all nobody will refund even if you have got wrong shoes, nobody will compensate even partially Worst online trade market ever!!
I purchased a sweater on June 23, When I received it I immediately had to open up a return request because the sweater that I receive was not as described and had been shrunkOn June 29, I received a response saying that my request ad been denied because it did not qualify for a returnThere was no explanation as to why, but only that I had been given a $posh creditI then contacted posh support via email and explained what had happenedThey responded and said that they do not support returns based on fit related issues and they suggested I request measurements from the seller in the future prior to buyingAccording to poshmark's return policy a buyer may return an item if they receive it not as described within the listingNowhere in this listing did it mention that the sweater had been laundered incorrectly and had been shrunkThis is not a fit issue at all, it is simply not as describedI let them know this, but they have since ignored me and have chosen instead not
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
I purchased an item from a seller on PoshmarkPrior to purchase I asked this seller if the item was made of flannelThe seller responded yes, I proceeded with the transactionWhat I received was a cheap homemade shirt, with NO tag labeling the material and the material was clearly NOT flannelPoshmark requires all returns/refunds be processed through their customer supportI immediately filed a claim, which was deniedI inquired why I was denied, was asked to prove further information and was asked multiple times for more pictures and I complied with all requestsPoshmark continued to deny the claim more times stating the seller did not say the item was flannel, even with provided listing and screenshots of the conversation asking the seller such PRIOR to purchase
Company wrongfully refunded the wrong party and later advised me that they have refunded me as wellNo record exists of suchThe company keeps beating around the bush who, when and where the money was refunded to but no actual proof was providedThe site does not offer access to detailed accounting of any kindAfter months of vague emails I am fed up and want my money back
According to our dispute management team, the customer was given a full refund of their purchaseIf the customer has any questions or concerns, we recommend contacting our team directly at [email protected] and they would be happy to further assist
Due to this, we consider the matter resolved