I decided to try out poshmarkI decided to get a Gucci bagThe vendor on the website explained to me you guys take % and wanted to avoid your feesshe asked me to go offline for the purchaseI told her no at first of courseI told her I wanted the bag authenticated and through your websiteshe then convinced me to pay half through venmo half through your websiteI felt uncomfortable but I could see she printed your shipping label and I had a tracking numberfull business days went byI kept tabs on herShe still had not put it in the mailI called then she wrote on your page "congrats it's in the mail" I could still see it wasn't shipped so I put a stop to it contacted you guys, my bank and venomVenmo got my money back in daysShe also had changed her name on venmo which was a red flagI guess she was pulling a few other scamsI reported her 2to you guys times and asked for the charge that was the other half to be taken off my credit cardIt was still never pu
Someone bought one of my items on ***, *** *** at night; I packaged it, printed the label and shipped it out on ***, *** *** at 10amAfter it has been shipped Poshmark provides a tracking number to both the buyer and seller; it was also priority- day shippingOn ***, *** ***, I noticed that went I went onto Poshmark it still said, " Pending *** ScanTracking information will be available here after the package is scanned by ***." I have been using Postmark for month and have sold a decent amount of itemsI also have excellent ratings, including "fast shipper" and a bunch of positive comments from buyersNormally, the tracking number is available the next day, so as a precaution I emailed Poshmark to ask about itI also voiced my concern about how I did not want my reputation to declineAfter two full days I did not receive a response and by that time I had a unhappy buyer commenting publicly on my Poshmark account (comments can not be deleted eitherFr
I have emailed customer service and been ignoredAll automated BS! I have a star rating, no issues with any of my sales but they decided to permanently suspend my account, and blocked me from retrieving my funds! This company is a SCAM, and fraudulentlyDo NOT do business with these THIEVES! They will take their commissions, block your account, and steal your earnings! Gave me access to my account so I can redeem my funds!
I had a terrible experience with Poshmark and would not recommend to any buyer I bought a what was supposed to be an Madewell size XS dress The dress had been shrunk by the seller so did not fit Poshmark's response was basically too bad, I should have asked for measurements Not worth the risk and most people are selling stuff for a reason
I have been selling on Poshmark since March of this year and until recently, I had zero problems with any customers or Post all started to come apart with the sale of pieces of clip on hair extensionsthis chick hinted at me for weeks that she really wanted the hair, but couldn't afford them(they were bucks)So I lowered them for this woman, she paid, I shippeda week later I received an email from Posh stating that I had a "case" against me on this hair!...the woman stated she has super thin hair, and that (little pieces) wouldn't make her hair thicker...(umm pieces)they said they were giving her back her money!...no one asked me if I wanted to defend myself and the product, just "we're giving her the money back"...WHAT?...I sent an email directly back stating I hadn't misrepresented this product ever, along with all photos....I got nothing from them Then I wake up this morning to Posh saying another "case" has opened against me for selling fake Victoria's Secret body spray!!...I even included the original skew number on the bottle, and the original $price tag!...and I even sent her the $body lotion as a bundle all for only $10!so I sent the following email to Posh todayto Poshmark
To Whom this may concern,
I have been receiving emails from your company that accuse me of selling "fake" waresYou have sided with buyers, without ever "asking" me to provide any proof so I can defend myself As a result, I am emailing you to ask your company to review all information "I" have on the 22" clip on pc hair set, the "Victoria's Secret" Love Spell body spray and lotion set, and any makeup palettes I have for saleI want you to ask the perfume customer to send you a photo I purposely left on the bottom of the bottle that has both the VS skew number and the $price tagyea, price tagAlso, at not time did I ever misinform ANYONE about the 22" hair!, I was asked a question from another posher about my 30" long hair...it weighed to gramsNot the piece hairFurther, it's not my fault the the person who bought it is folically challenged, it's pieces of clip on strands of hair, not a bundle of weave in hairI am including pictures of these products I had for sale so you can see what I'm saying is the Gods honest truth also, I do expect to get your photos, and everything you have on file that proves me wrongseems fair to me Now, as to the eye shadow palettes, lipsticks, etcREAL!...ALL OF THEMbut I will help you out weeding out all your other poshers with fakes, oh, but then you must have already done that, right? I am considering this lack of evidence on your part regarding my "dishonesty" to be harassment and without your evidence, I will consider any missing funds in my accounts nothing short of theft, and will proceed with my AttorneyThank you***
I am closing my store this weekend, and selling somewhere elseI also contacted an Attorney who tells me they cannot hold any money I have coming to me,($220) nor can they take funds from my accounts NEVER SELL ON POSHMARK!...HORRID SELLER PROTECTION, NO COMMUNICATION, AND SLOW PAYMENTS!
***
On November 19th I purchased a dress on the site poshmark.comThe package was marked delivered on November 22nd; however the package was actually delivered to a neighbor's house, who realized the package wasn't for her on November 24th, at which time she placed the package on my doorstepI was out of town at the time but arrived home on November 25th and found the package on my doorstepI opened it that night and discovered the product to be unsatisfactory for the following reasons: It was not the measurements advertised, so it was a completely different size than anticipated when I purchased it; there was a large tear in the shoulder that was made to seem much smaller on the ad; and finally it had a very strong odor of cigarette smoke, which I absolutely cannot endure due to my terrible allergies/asthmaI contacted the company that night, November 25th, to let them know that I'm not happy with the product and to initiate the return and refund processThey informed me that they ar
AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
I recently sold an item on this websiteDespite emails requesting my money for the sale I have not received any replies nor my moneyI have been unable to contact the company by phoneI received a message that the number listed on the website had been disconnected
Poshmark’s customer service is unacceptableI contacted Poshmark times and received no responseThe seller misled me, Poshmark doesn’t step inAll my attempts to contact Poshmark about it were ignoredPoshmark sent me a scripted replyI even went as far as reaching out on TwitterNO RESPONSE, EVERMy purchase was CLEARLY not as described, they refuse to return, refund, give credit, they simply IGNORE the customer… The listing and info text simply said the shoes were a size 10, I wouldn't necessarily notice that the shoe picture said "N" simply because I don't buy narrow shoes, so the "N" wouldn't stand out to me at allEspecially when it was underneath the number sizeAlso, designer shoes have different letter systems for widthFerragamo uses AAmy point is, the letter after numbers mean more than one thingIt’s the sellers responsibility to list anything other than normalCan sellers list petite items or tall with out stating the size? Speciality sizing requires sp
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I sold a pair of Gucci sneakers using my Poshmark account on 12/for $of which I was to receive $after Postmark took their ridiculous feeWhen I went to ship the itemizing the prepaid label provided by Poshmark I realized that the item was being shipped to "Poshmark Authenticate" at: *** *** *** *** * *** *** ** *** I contacted Poshmark immediately to find out what was the process and how long would it be until I received my profit of $as this was not the shipping process that I was used toNormally I ship items directly to the buyerI have sold several brand name luxury items through the Poshmark appI also inquired about shipping because the shoe box that the sneakers come in was bigger than the flatmate box that Poshmark uses via USPSwhen I did not get a response I shipped the item using a bigger box as to provide the buyer with the original shoe box as was advertised in my listingI received an email on 12-saying authentication was tak
Are use the Poshmark app to make some extra money-selling my use clothesUsing the app I sold two pieces of merchandise I accidentally sent the orders to the wrong buyersI reached out to poshmark to inform them of my mistakeEach buyer was sent a new shipping label to send each other the correct orderOne of my buyers received his order the other has not received his order.In addition to that the order has not been returned to me nor have I received any type of payment for the order.there is no tracking information to follow up and see where the order is locatedI've reached out to that buyer who received the wrong order as well as Poshmark three times now via email and have received no response from either
This company says they will not tolerate or accept the sale of fakes That is in FACT what they do on a daily basis Simply search their site for high end items and hundreds of fakes will show up It is such a shame They have a report option...I have used it hundreds of times Yet, time and time again, Postmark fails to take down these fake sellers and their accounts I have come to the conclusion that they would rather make money off of innocent clients buying fake products than really crack down They CANNOT compete with Tradesy, Fashionphile, Guilt...etc which all stand by their authentic claims and do something about it! Poshmark...it's against the law to have people selling inauthentic items on your site!
The worst part...I personally warned TONS of potential buyers of fakes Each time the customer reached out to me to thank me for warning them Well, guess what, Postmark kicks me off while allowing sellers with fake items to continue Buyers be ware, do not buy from this company, many other reputable sites to buy from Such a scam!
my daughter sold pair of pants to a girl which I have name and receipt I accidentally sent one wrong pair she complained to poshmark so the next day I sent the right pair in return for the ones I sent mistakenlyThat was in September we have never received the pants back yet and poshmark is ignoring my daughters emails they won't answer herI paid around dollars for those pants they were new2nd item my daughter bought an eye pallet for When she received it was a fake kit, she contacted poshmark and the they said the girl showed a receipt for it, in return my daughter sent a picture of the palette looks nothing like the real palette and it won't since it is fskeSo they aren't answering her back on this either that was OctoberI contacted them they said the cases are closed that my daughter didn't respond in due timeThat she did do they won't replyTo herSo I would like poshmark to refund for my jeans they didn't offer to get back once I mailed out the right ones lik
Purchased a pair of shoes on Poshmark and they arrived 9/They were advertised with an incorrect size and did not fitOnline I indicated the issue and the seller promptly replied stating the error was hersPoshmark says you must deal directly with them for refund and it will be given only if the seller is at error in a product descriptionThey indicate they will send a prepaid return label and refund the money but there is no way to communicate directly with their customer service and, although I have sent emails, they have not responded and my email remains marked "claim review."
I’ve contacted customer service for the last week, attempting to get a cancellation/return processedI receive only canned responses & cannot get this issue resolved through emailI’ve asked for a telephone number to escalate the issue, but that request has been ignored
I ordered an item on the poshmark appAfter going through a delay with the nail the item was showing deliveredI never received the itemSo the post office told me to contact poshmark, as item could be stolen or lostI contacted them multiple times before getting one replyI got two different answers on what to do, I ended up having to wait over a week to get any helpAfter that I was told I would be getting a refundHowever, days later I still have not gotten my refund, nor have I gotten any response to the emails I have sent trying to get an answer as to why notMy funds have been released to the seller and I am out over one hundred dollars
I purchased a Chanel wallet on chain on PoshmarkThe item has been deemed fake by an authenticatorI have e-mailed Poshmark several times and have included numerous photos of defects that I have noticedI have yet to receive a reply
Initial Business Response /* (1000, 5, 2015/07/23) */
Our policy states that a user is able to cancel an accidental purchase within hours of the purchaseIf the order is not cancel within this timeframe it can no longer be cancelled, as all sales are finalHowever, as a courtesy to the user we
have proceeded to cancel the order once the item has been forwarded to our headquarters and a full refund was issued back to the buyer
Due to this, we consider the case resolved
I decided to try out poshmarkI decided to get a Gucci bagThe vendor on the website explained to me you guys take % and wanted to avoid your feesshe asked me to go offline for the purchaseI told her no at first of courseI told her I wanted the bag authenticated and through your websiteshe then convinced me to pay half through venmo half through your websiteI felt uncomfortable but I could see she printed your shipping label and I had a tracking numberfull business days went byI kept tabs on herShe still had not put it in the mailI called then she wrote on your page "congrats it's in the mail" I could still see it wasn't shipped so I put a stop to it contacted you guys, my bank and venomVenmo got my money back in daysShe also had changed her name on venmo which was a red flagI guess she was pulling a few other scamsI reported her 2to you guys times and asked for the charge that was the other half to be taken off my credit cardIt was still never pu
Someone bought one of my items on ***, *** *** at night; I packaged it, printed the label and shipped it out on ***, *** *** at 10amAfter it has been shipped Poshmark provides a tracking number to both the buyer and seller; it was also priority- day shippingOn ***, *** ***, I noticed that went I went onto Poshmark it still said, " Pending *** ScanTracking information will be available here after the package is scanned by ***." I have been using Postmark for month and have sold a decent amount of itemsI also have excellent ratings, including "fast shipper" and a bunch of positive comments from buyersNormally, the tracking number is available the next day, so as a precaution I emailed Poshmark to ask about itI also voiced my concern about how I did not want my reputation to declineAfter two full days I did not receive a response and by that time I had a unhappy buyer commenting publicly on my Poshmark account (comments can not be deleted eitherFr
I have emailed customer service and been ignoredAll automated BS! I have a star rating, no issues with any of my sales but they decided to permanently suspend my account, and blocked me from retrieving my funds! This company is a SCAM, and fraudulentlyDo NOT do business with these THIEVES! They will take their commissions, block your account, and steal your earnings! Gave me access to my account so I can redeem my funds!
I had a terrible experience with Poshmark and would not recommend to any buyer I bought a what was supposed to be an Madewell size XS dress The dress had been shrunk by the seller so did not fit Poshmark's response was basically too bad, I should have asked for measurements Not worth the risk and most people are selling stuff for a reason
I have been selling on Poshmark since March of this year and until recently, I had zero problems with any customers or Pos
t all started to come apart with the sale of pieces of clip on hair extensionsthis chick hinted at me for weeks that she really wanted the hair, but couldn't afford them(they were bucks)So I lowered them for this woman, she paid, I shippeda week later I received an email from Posh stating that I had a "case" against me on this hair!...the woman stated she has super thin hair, and that (little pieces) wouldn't make her hair thicker...(umm pieces)they said they were giving her back her money!...no one asked me if I wanted to defend myself and the product, just "we're giving her the money back"...WHAT?...I sent an email directly back stating I hadn't misrepresented this product ever, along with all photos....I got nothing from them Then I wake up this morning to Posh saying another "case" has opened against me for selling fake Victoria's Secret body spray!!...I even included the original skew number on the bottle, and the original $price tag!...and I even sent her the $body lotion as a bundle all for only $10!so I sent the following email to Posh todayto Poshmark
To Whom this may concern,
I have been receiving emails from your company that accuse me of selling "fake" waresYou have sided with buyers, without ever "asking" me to provide any proof so I can defend myself As a result, I am emailing you to ask your company to review all information "I" have on the 22" clip on pc hair set, the "Victoria's Secret" Love Spell body spray and lotion set, and any makeup palettes I have for saleI want you to ask the perfume customer to send you a photo I purposely left on the bottom of the bottle that has both the VS skew number and the $price tagyea, price tagAlso, at not time did I ever misinform ANYONE about the 22" hair!, I was asked a question from another posher about my 30" long hair...it weighed to gramsNot the piece hairFurther, it's not my fault the the person who bought it is folically challenged, it's pieces of clip on strands of hair, not a bundle of weave in hairI am including pictures of these products I had for sale so you can see what I'm saying is the Gods honest truth also, I do expect to get your photos, and everything you have on file that proves me wrongseems fair to me Now, as to the eye shadow palettes, lipsticks, etcREAL!...ALL OF THEMbut I will help you out weeding out all your other poshers with fakes, oh, but then you must have already done that, right? I am considering this lack of evidence on your part regarding my "dishonesty" to be harassment and without your evidence, I will consider any missing funds in my accounts nothing short of theft, and will proceed with my AttorneyThank you***
I am closing my store this weekend, and selling somewhere elseI also contacted an Attorney who tells me they cannot hold any money I have coming to me,($220) nor can they take funds from my accounts NEVER SELL ON POSHMARK!...HORRID SELLER PROTECTION, NO COMMUNICATION, AND SLOW PAYMENTS!
***
On November 19th I purchased a dress on the site poshmark.comThe package was marked delivered on November 22nd; however the package was actually delivered to a neighbor's house, who realized the package wasn't for her on November 24th, at which time she placed the package on my doorstepI was out of town at the time but arrived home on November 25th and found the package on my doorstepI opened it that night and discovered the product to be unsatisfactory for the following reasons: It was not the measurements advertised, so it was a completely different size than anticipated when I purchased it; there was a large tear in the shoulder that was made to seem much smaller on the ad; and finally it had a very strong odor of cigarette smoke, which I absolutely cannot endure due to my terrible allergies/asthmaI contacted the company that night, November 25th, to let them know that I'm not happy with the product and to initiate the return and refund processThey informed me that they ar
AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
I recently sold an item on this websiteDespite emails requesting my money for the sale I have not received any replies nor my moneyI have been unable to contact the company by phoneI received a message that the number listed on the website had been disconnected
Poshmark’s customer service is unacceptableI contacted Poshmark times and received no responseThe seller misled me, Poshmark doesn’t step inAll my attempts to contact Poshmark about it were ignoredPoshmark sent me a scripted replyI even went as far as reaching out on TwitterNO RESPONSE, EVERMy purchase was CLEARLY not as described, they refuse to return, refund, give credit, they simply IGNORE the customer… The listing and info text simply said the shoes were a size 10, I wouldn't necessarily notice that the shoe picture said "N" simply because I don't buy narrow shoes, so the "N" wouldn't stand out to me at allEspecially when it was underneath the number sizeAlso, designer shoes have different letter systems for widthFerragamo uses AAmy point is, the letter after numbers mean more than one thingIt’s the sellers responsibility to list anything other than normalCan sellers list petite items or tall with out stating the size? Speciality sizing requires sp
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I sold a pair of Gucci sneakers using my Poshmark account on 12/for $of which I was to receive $after Postmark took their ridiculous feeWhen I went to ship the itemizing the prepaid label provided by Poshmark I realized that the item was being shipped to "Poshmark Authenticate" at: *** *** *** *** * *** *** ** *** I contacted Poshmark immediately to find out what was the process and how long would it be until I received my profit of $as this was not the shipping process that I was used toNormally I ship items directly to the buyerI have sold several brand name luxury items through the Poshmark appI also inquired about shipping because the shoe box that the sneakers come in was bigger than the flatmate box that Poshmark uses via USPSwhen I did not get a response I shipped the item using a bigger box as to provide the buyer with the original shoe box as was advertised in my listingI received an email on 12-saying authentication was tak
Are use the Poshmark app to make some extra money-selling my use clothesUsing the app I sold two pieces of merchandise I accidentally sent the orders to the wrong buyersI reached out to poshmark to inform them of my mistakeEach buyer was sent a new shipping label to send each other the correct orderOne of my buyers received his order the other has not received his order.In addition to that the order has not been returned to me nor have I received any type of payment for the order.there is no tracking information to follow up and see where the order is locatedI've reached out to that buyer who received the wrong order as well as Poshmark three times now via email and have received no response from either
This company says they will not tolerate or accept the sale of fakes That is in FACT what they do on a daily basis Simply search their site for high end items and hundreds of fakes will show up It is such a shame They have a report option...I have used it hundreds of times Yet, time and time again, Postmark fails to take down these fake sellers and their accounts I have come to the conclusion that they would rather make money off of innocent clients buying fake products than really crack down They CANNOT compete with Tradesy, Fashionphile, Guilt...etc which all stand by their authentic claims and do something about it! Poshmark...it's against the law to have people selling inauthentic items on your site!
The worst part...I personally warned TONS of potential buyers of fakes Each time the customer reached out to me to thank me for warning them Well, guess what, Postmark kicks me off while allowing sellers with fake items to continue Buyers be ware, do not buy from this company, many other reputable sites to buy from Such a scam!
my daughter sold pair of pants to a girl which I have name and receipt I accidentally sent one wrong pair she complained to poshmark so the next day I sent the right pair in return for the ones I sent mistakenlyThat was in September we have never received the pants back yet and poshmark is ignoring my daughters emails they won't answer herI paid around dollars for those pants they were new2nd item my daughter bought an eye pallet for When she received it was a fake kit, she contacted poshmark and the they said the girl showed a receipt for it, in return my daughter sent a picture of the palette looks nothing like the real palette and it won't since it is fskeSo they aren't answering her back on this either that was OctoberI contacted them they said the cases are closed that my daughter didn't respond in due timeThat she did do they won't replyTo herSo I would like poshmark to refund for my jeans they didn't offer to get back once I mailed out the right ones lik
Purchased a pair of shoes on Poshmark and they arrived 9/They were advertised with an incorrect size and did not fitOnline I indicated the issue and the seller promptly replied stating the error was hersPoshmark says you must deal directly with them for refund and it will be given only if the seller is at error in a product descriptionThey indicate they will send a prepaid return label and refund the money but there is no way to communicate directly with their customer service and, although I have sent emails, they have not responded and my email remains marked "claim review."
I’ve contacted customer service for the last week, attempting to get a cancellation/return processedI receive only canned responses & cannot get this issue resolved through emailI’ve asked for a telephone number to escalate the issue, but that request has been ignored
Complaint:***I am rejecting this response because:Sincerely,*** ***
I ordered an item on the poshmark appAfter going through a delay with the nail the item was showing deliveredI never received the itemSo the post office told me to contact poshmark, as item could be stolen or lostI contacted them multiple times before getting one replyI got two different answers on what to do, I ended up having to wait over a week to get any helpAfter that I was told I would be getting a refundHowever, days later I still have not gotten my refund, nor have I gotten any response to the emails I have sent trying to get an answer as to why notMy funds have been released to the seller and I am out over one hundred dollars
I purchased a Chanel wallet on chain on PoshmarkThe item has been deemed fake by an authenticatorI have e-mailed Poshmark several times and have included numerous photos of defects that I have noticedI have yet to receive a reply
Initial Business Response /* (1000, 5, 2015/07/23) */
Our policy states that a user is able to cancel an accidental purchase within hours of the purchaseIf the order is not cancel within this timeframe it can no longer be cancelled, as all sales are finalHowever, as a courtesy to the user we
have proceeded to cancel the order once the item has been forwarded to our headquarters and a full refund was issued back to the buyer
Due to this, we consider the case resolved