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POWERHOME SOLAR

500 Stephenson Hwy., Troy, Michigan, United States, 48083

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POWERHOME SOLAR Reviews (%countItem)

The entire experience was great. I liked the initial sit down and walkthrough of the process from the sales representative. He took the time to really explain everything and answer all of our questions. The install crew consisted of about 5 guys that knew their jobs and they were all very respectful. The management and follow up process was amazing from the initial sale to the final inspection. Through and through it was truly great. I haven’t stopped talking about my experience. Thanks

POWERHOME SOLAR Response • Jun 30, 2019

This is what we like to hear. Thank you for sharing your positive experience. Enjoy you new solar panels.

The entire experience was great. I liked the initial sit down and walkthrough of the process from the sales representative. He took the time to really explain everything and answer all of our questions. The install crew consisted of about 5 guys that knew their jobs and they were all very respectful. The management and follow up process was amazing from the initial sale to the final inspection. Through and through it was truly great. I haven’t stopped talking about my experience. Thanks

POWERHOME SOLAR Response • Jun 30, 2019

This is what we like to hear. Thank you for sharing your positive experience. Enjoy you new solar panels.

The entire experience was great. I liked the initial sit down and walkthrough of the process from the sales representative. He took the time to really explain everything and answer all of our questions. The install crew consisted of about 5 guys that knew their jobs and they were all very respectful. The management and follow up process was amazing from the initial sale to the final inspection. Through and through it was truly great. I haven’t stopped talking about my experience. Thanks

POWERHOME SOLAR Response • Jun 30, 2019

This is what we like to hear. Thank you for sharing your positive experience. Enjoy you new solar panels.

The installation crew was professional and completed the installation of the solar panels. My only complaint is that many of my plants got completely trampled. I am hoping that the plants will come back next year.
Power Home Solar and Roofing took care of all necessary permits and fees.

POWERHOME SOLAR Response • Jun 27, 2019

Thank you for your review, Andrea! All of our best to you as your system is put into operation!

The installation crew was professional and completed the installation of the solar panels. My only complaint is that many of my plants got completely trampled. I am hoping that the plants will come back next year.
Power Home Solar and Roofing took care of all necessary permits and fees.

POWERHOME SOLAR Response • Jun 27, 2019

Thank you for your review, Andrea! All of our best to you as your system is put into operation!

The installation crew was professional and completed the installation of the solar panels. My only complaint is that many of my plants got completely trampled. I am hoping that the plants will come back next year.
Power Home Solar and Roofing took care of all necessary permits and fees.

POWERHOME SOLAR Response • Jun 27, 2019

Thank you for your review, Andrea! All of our best to you as your system is put into operation!

The installation crew was professional and completed the installation of the solar panels. My only complaint is that many of my plants got completely trampled. I am hoping that the plants will come back next year.
Power Home Solar and Roofing took care of all necessary permits and fees.

POWERHOME SOLAR Response • Jun 27, 2019

Thank you for your review, Andrea! All of our best to you as your system is put into operation!

This place is a fraud..We still have yet to get our panels or anybody out to fix our pole barn AFTER an estimate they received..They did call then suddenly STOP calling when they think they have "satisfied you" and that you will suddenly forget..The issue needs to be resolved no a simple "phone call is insufficient"

POWERHOME SOLAR Response • Jun 12, 2019

Hi Ms. we tried calling you on 6/4, 6/6 & 6/11. We called both numbers. No one answered and no voicemail option. We've been trying to get a hold of you to scheduled an apportionment.

This place is a fraud..We still have yet to get our panels or anybody out to fix our pole barn AFTER an estimate they received..They did call then suddenly STOP calling when they think they have "satisfied you" and that you will suddenly forget..The issue needs to be resolved no a simple "phone call is insufficient"

POWERHOME SOLAR Response • Jun 12, 2019

Hi Ms. we tried calling you on 6/4, 6/6 & 6/11. We called both numbers. No one answered and no voicemail option. We've been trying to get a hold of you to scheduled an apportionment.

This place is a fraud..We still have yet to get our panels or anybody out to fix our pole barn AFTER an estimate they received..They did call then suddenly STOP calling when they think they have "satisfied you" and that you will suddenly forget..The issue needs to be resolved no a simple "phone call is insufficient"

POWERHOME SOLAR Response • Jun 12, 2019

Hi Ms. we tried calling you on 6/4, 6/6 & 6/11. We called both numbers. No one answered and no voicemail option. We've been trying to get a hold of you to scheduled an apportionment.

This place is a fraud..We still have yet to get our panels or anybody out to fix our pole barn AFTER an estimate they received..They did call then suddenly STOP calling when they think they have "satisfied you" and that you will suddenly forget..The issue needs to be resolved no a simple "phone call is insufficient"

POWERHOME SOLAR Response • Jun 12, 2019

Hi Ms. we tried calling you on 6/4, 6/6 & 6/11. We called both numbers. No one answered and no voicemail option. We've been trying to get a hold of you to scheduled an apportionment.

We signed a contract on 7/12/2018 for the installation of solar panels. The installation was complete on 10/23/2018 & we are still not up & running. PowerHome Solar has been less than persistent in contacting me back when I reach out to them, and have consistently refused to allow me to speak to a supervisor when calling customer service. I have been told that a customer service supervisor is not available each and every time I have called.

PHC has refunded us 2 months of loan payments for not having us up & running and have promised to refund an additional loan payment. We want them to get us up & running & refund us the cost of all of our loan payments thus far.

POWERHOME SOLAR Response • Jun 06, 2019

We see you are upset and we are working to get the the system up and running as soon as possible. Someone from our customer care team will be reaching out to you. Thank you.

We signed a contract on 7/12/2018 for the installation of solar panels. The installation was complete on 10/23/2018 & we are still not up & running. PowerHome Solar has been less than persistent in contacting me back when I reach out to them, and have consistently refused to allow me to speak to a supervisor when calling customer service. I have been told that a customer service supervisor is not available each and every time I have called.

PHC has refunded us 2 months of loan payments for not having us up & running and have promised to refund an additional loan payment. We want them to get us up & running & refund us the cost of all of our loan payments thus far.

POWERHOME SOLAR Response • Jun 06, 2019

We see you are upset and we are working to get the the system up and running as soon as possible. Someone from our customer care team will be reaching out to you. Thank you.

We signed a contract on 7/12/2018 for the installation of solar panels. The installation was complete on 10/23/2018 & we are still not up & running. PowerHome Solar has been less than persistent in contacting me back when I reach out to them, and have consistently refused to allow me to speak to a supervisor when calling customer service. I have been told that a customer service supervisor is not available each and every time I have called.

PHC has refunded us 2 months of loan payments for not having us up & running and have promised to refund an additional loan payment. We want them to get us up & running & refund us the cost of all of our loan payments thus far.

POWERHOME SOLAR Response • Jun 06, 2019

We see you are upset and we are working to get the the system up and running as soon as possible. Someone from our customer care team will be reaching out to you. Thank you.

We signed a contract on 7/12/2018 for the installation of solar panels. The installation was complete on 10/23/2018 & we are still not up & running. PowerHome Solar has been less than persistent in contacting me back when I reach out to them, and have consistently refused to allow me to speak to a supervisor when calling customer service. I have been told that a customer service supervisor is not available each and every time I have called.

PHC has refunded us 2 months of loan payments for not having us up & running and have promised to refund an additional loan payment. We want them to get us up & running & refund us the cost of all of our loan payments thus far.

POWERHOME SOLAR Response • Jun 06, 2019

We see you are upset and we are working to get the the system up and running as soon as possible. Someone from our customer care team will be reaching out to you. Thank you.

A well organized group of workers and they took the time to answer my questions. They did a very neat looking job.

POWERHOME SOLAR Response • Jun 05, 2019

So happy to hear this. Thank you for the positive review. Welcome to the POWERHOME Family.

A well organized group of workers and they took the time to answer my questions. They did a very neat looking job.

POWERHOME SOLAR Response • Jun 05, 2019

So happy to hear this. Thank you for the positive review. Welcome to the POWERHOME Family.

A well organized group of workers and they took the time to answer my questions. They did a very neat looking job.

POWERHOME SOLAR Response • Jun 05, 2019

So happy to hear this. Thank you for the positive review. Welcome to the POWERHOME Family.

A well organized group of workers and they took the time to answer my questions. They did a very neat looking job.

POWERHOME SOLAR Response • Jun 05, 2019

So happy to hear this. Thank you for the positive review. Welcome to the POWERHOME Family.

Absolute best crew for my install! They arrived right on time, were very friendly, fixed a couple minor items around my house (great for a single woman), and were very considerate the entire time! Thanks for the great experience. From start to finish its been very easy on my part.

POWERHOME SOLAR Response • Jun 03, 2019

So glad we exceeded your expectations, Debbie. Enjoy you new solar panels.

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Address: 500 Stephenson Hwy., Troy, Michigan, United States, 48083

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