PREPPY TEES

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and greatly appreciate that Whole Foods is "working now" to improve their system versus something vague like "We will consider your suggestion." Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] The manager at this store did nothing to be of any assistance to me and was EXTREMELY RUDE!! and made no effort or showed any concern about this issue it wasn't until I contacted the Revdex.com and make social media comments that Whole Foods actually took any noticeThe company sells items by staff that have no idea what they are recommending which can be potentially harmfulThe store manager made NO ATTEMPT to be kind,fair, or professionalI want a refund of the $plus tax

Thanks for reaching out to Whole Foods MarketYour comment has been received and if a response is required a member of our global team will be reaching out to you as soon as possible Thank you, Whole Foods Market Customer Information Team Customer Information | Whole Foods Market Global Headquarters | Bowie Street | Austin, TX | Customer Service:

Good Morning-Please have the customer call the store at her convenienceA customer service Team Member will be able to assist her with her refund, she does not need to drive to the storeThank you, [redacted]

Complaint: [redacted] I am rejecting this response because: I never checked my spam before for your $40.e-gift card I am owedUpon your Revdex.com response I did check it and it is nowhere to be found since messages in my spam automatically delete after daysTherefore please send me a new one asap and I will check it Regards, [redacted]

We're sorry to hear about your experience with this product and would like to look into this furtherWe'll be reaching out directly to you at the contact information provided so we can get some additional information to investigate this issue

Please know that we take every complaint seriously to ensure our customers feel satisfied and welcome in our storesImmediately after receiving this concern, we contacted leadership in our Northern California region regarding this incident, and learned this customer has been asked not to shop at our storeWe are satisfied that the store tried to accommodate the customer and acted responsibly in responding to this incident

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meMy address for the gift card is [redacted] Saint Helena, CA Thank you! Regards, [redacted]

Complaint: [redacted] The response I received is proof of whole foods lack of concern for their customers"If a response is required" ofcourse a response is requiredI requested oneIt's one thing to show bad service in store, but it's another to show it in a Revdex.com complaint.Someone will call me because that is my request

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Thank you for taking the time to reach out to usWe are working on streamlining this process now so that the user experience is much easier and more straightforward Thanks again

Our gift card customer service team is in email contact with this customer to assist with this

Thanks for reaching out to Whole Foods MarketWe apologize for the difficulty you’ve had reaching someone about having your paper gift cards replacedA member of our Global Gift Card Support team has reached out to you directly at the email address you provided in your case to assist you with thisIf you have not received their email, feel free to reply back to this case to let us know, or email them directly at [redacted]

According to our records a $gift card has been sent to the customer to make up for the $error made at the register

We can confirm that Whole Foods Market is not affiliated with BJ's Wholesale Club

Complaint: [redacted] I am rejecting this response because:I have credit slips not a "gift card" This "toll free # is no goodThis is not for "credit slips" I have gotten no where with them prior to thisThis is more nonsense from Whole foodsAs a yr customer....this is not good behavior on theyre partI have called & calledThe customer service is poorThis is the talk of many a store manager& customerI want a live body to talk to with a name Regards, [redacted] ***

Hello ,Thank you for reaching out to Whole Foods MarketI am very sorry to hear about your experiencePlease know that we take every complaint seriously to ensure that our customers feel satisfied with their shopping experiencesWe use feedback like this as a tool for training, improving the products we offer, and improving the customer service we feel is so vital to a positive shopping experience.We will be sure to touch base with the Store Leadership Team at the Napa location so they may benefit from your feedback and address your concernsAlso, if you could please provide your address I'd be happy to send you a gift card in the mail covering the cost of the Conventional AvocadosThank you once again for your feedback and support of Whole Foods Market.Customer Care, Whole Foods Market Global Headquarters, Bowie St., Austin TX This email contains proprietary and confidential material for the sole use of the intended recipientAny review, use, distribution or disclosure by others without the permission of the sender is strictly prohibitedIf you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of the message

Hello,I have contacted the customer to request the gift card number to find out why the card is not workingI will be sending the customer a new card.Thanks, [redacted] Gift Card Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I have contacted that email address several times and they always promise changes will be made and nothing has changedThey are doing nothing about it Regards, [redacted]