PREPPY TEES

Hello, Our Whole Body return policy requires a receipt and any exceptions are made on a case by case basis by store leadershipWe have reached out to store leadership in Roseville regarding both the refund and customer service feedback and they will contact the customer directly. Thank
youGlobal Customer CareWhole Foods Market

We apologize for the customers experience. Unfortunately we do not have any receipt from this transaction and the date of the complaint is before our store was even open. We opened 2/18/

Complaint: ***
I am rejecting this response because: I got food poisoning all weekend from the gelato ice cream I purchased at Princeton's Whole Foods at one of those food service bars
Regards,
*** **

Regarding Complaint #*** Hello Revdex.com , Thanks for reaching out to Whole Foods MarketYour comment has been received and if a response is required a member of our global team will be reaching out to you as soon as possible Thank you, Whole Foods Market Customer Information Team Customer Information | Whole Foods Market Global Headquarters | *** *** *** * *** ** *** * *** *** ***

Thank you for contacting Whole Foods MarketI am very sorry to hear about your experiencePlease know that we take every complaint seriously to ensure that our customers feel satisfied with their shopping experiences. I have forwarded your note to the store leadership team as well as Regional
management so they may investigate and address this issue as well as provide appropriate training to the team members.. If we can be of further help, don’t hesitate to reply to this email or contact us at *-***-***-*** Tell us why here

Thanks for obtaining the receipt from the customerWe had also requested that he let us know at which store location this occurred(Without that information we are unable to address the problem with the store involved.) The receipt he submitted did not have this information or the date of the transactionWould you be willing to reach back out to him for this information? He seems to be more amenable to communicating with the Revdex.com that directly with usThank you, Customer Support | Whole Foods Market Global Headquarters | *** *** *** | *** ** ***

Complaint: ***
I am rejecting this response because: I find it very hard to believe that the powder settles by 50% in the container. If this is the case, then why not make the container out of clear plastic so consumers can see what they are paying $for? My guess the answer is, nobody would pay $for half of a product. I work in a VA hospital and counsel many veterans on healthy options. I'm also a veteran. If the answer is the powder settles by 50%, then I will let all my fellow veterans, nutrition colleagues, friends, and others know that this product is to be avoided. I'll also post on Facebook and Yelp how horrible this product is This product is the worst form of advertising I've seen in decades.
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:  I am not looking for a replacement or refund.  I am simply looking to use gift cards that were purchased and that still have balances that you are simply not letting me use.  You state that you recommend not purchasing through a third party, but I freely chose to, which is a risk for me.  But I knowingly took the risk.  And now the entity that has my money (there are still balances on the cards, per your gift card balance phone line) is Whole Foods.
Regards,
[redacted]

I am very sorry to hear of your exprience. I will be following up with our Regional management team who is directly over [redacted] as well as follow up with the store management team. We will not be able to discuss any kind of disciplinary action that is taken but can assure you that we are looking...

into this. Many thanks.

Hello [redacted],Thanks for bringing this to our attention. We always want our customers to feel safe and comfortable shopping in our stores. Have you notified a member of the store leadership team about this Team Member's behavior? Do you have his name? I look forward to your...

reply. Kind regards, [redacted]

Thank you for reaching out with your suggestion to carry [redacted] pre-packaged meals. Please know that we have shared your request with the appropriate purchasing teams so they are able to look into this product. If we can be of any further assistance, please free to reach out to us by...

phone at [redacted] or by email at [redacted] Thank you, Customer CareWhole Foods MarketThis email contains proprietary and confidential material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others without the permission of the sender is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of the message.

Complaint: [redacted]The response I received is proof of whole foods lack of concern for their customers. "If a response is required" ofcourse a response is required. I requested one. It's one thing to show bad service in store, but it's another to show it in a Revdex.com complaint.Someone will call me because that is my request.

Hello [redacted], Thank you for reaching out to us. I apologize for the confusion here. I checked and it does look like our team requested a store gift card be sent to you via email.  Please let me know if you have not received it or if we can help in any other way. ...

  [redacted]Global Customer Care

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] LIES.  YOUR NEW YORK LOCATION WAS OPEN DURING THE TIME I PURCHASED PRODUCTS. Address: [redacted]

Thanks for reaching out to Whole Foods Market. We apologize for the difficulty you’ve had reaching someone about having your paper gift cards replaced. A member of our Global Gift Card Support team has reached out to you directly at the email address you provided in your case to assist you with this. If you have not received their email, feel free to reply back to this case to let us know, or email them directly at [redacted].

A representative from our Global Headquarters will be reaching out directly to Mr. [redacted] to gather more information about his experience. He should expect to hear from someone this week. Many thanks,[redacted] Whole Foods Market Customer Care

Hello, The Store Leadership team has reached out to the customer by both phone and email to resolve this complaint.  The customer has not responded.  The store team leader can be reached at [redacted] for resolution. Thank you,Global Customer Care

Thank you so much for taking the time to bring this to our attention. I am sorry to hear of the customer service you have received in numerous areas of this store. I would be more than happy to have the store manager reach out to you so that this situation can be rectified. Regardless of whether you...

wish to be contacted by the manager, I will be speaking with them to see if there is a possibility of retraining or looking into this matter further so that this does not happen to you air anyone else again. Please let me know if you would like for the store manager to reach out to you personally. Many thanks and again thank you for taking the time to alert us so that this can be fixed.

Complaint: [redacted]
I am rejecting this response because:I have 2 credit slips not a "gift card" This "toll free # is no good. This is not for "credit slips".  I have gotten no where with them prior to this. This is more nonsense from Whole foods. As a 30 yr customer....this is not good behavior on theyre part. I have called & called. The customer service is poor. This is the talk of many a store manager. & customer. I want a live body to talk to with a name. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I will only accept once I have received a refund.  Referring it to the store is not acceptable.  It is up to the company to follow through.Regards,
[redacted]