PREPPY TEES

I sorry to hear about your experience on this special day. I am can understand how stressful a situation like that can be. Despite the unfortunate incident with the cake, I do feel that [redacted] did right by refunding you the $120 for the cake and sending you another cake and cupcakes. We will not be...

offering any further compensation at this time. Thank you.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
 The manager at this store did nothing to be of any assistance to me and was EXTREMELY RUDE!! and made no effort or showed any concern about this issue it wasn't until I contacted the Revdex.com and make social media comments that Whole Foods actually took any notice. The company sells items by staff that have no idea what they are recommending which can be potentially harmful. The store manager made NO ATTEMPT to be kind,fair, or professional. I want a refund of the $49.00 plus tax.

We've reached out to Newport News regarding this customer's incident. Their Store Team Leader (manager) spoke to Ms. [redacted] directly regarding the incident and offered her a $100 gift card for the inconvenience which she accepted.

Mr. [redacted] reached out directly to Whole Foods Market's Global Headquarters on March 23. We've given Mr. [redacted] a refund in the form of an electronic gift card and have followed up with the store location where the product was purchased so they can ensure the ingredients on this item are correct and...

that the team members in prepared foods have the correct ingredient information for this product. Thank you, [redacted] Whole Foods Market Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and greatly appreciate that Whole Foods is "working now" to improve their system versus something vague like "We will consider your suggestion." 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have contacted that email address several times and they always promise changes will be made and nothing has changed. They are doing nothing about it
Regards,
[redacted]

I am very sorry to hear about your experience. Please know that we take every complaint seriously to ensure that our customers feel satisfied with their shopping experiences. Please email [redacted].com with the details of this incident so I can help make this right. Thank...

You

Complaint: [redacted]
I am rejecting this response because:  I looked through my emails and do not have a written response. I think someone in my family must have spoken on my behalf, but I would appreciate if you could reply, so I have this as well. I believe I heard that they were spent at California stores? That would make sense if a family member or friend did so without my knowledge. Could you verify this is what happened? THanks.
Regards,
[redacted]

I am unable to respond to this being that this is a legal contact only case.

Hello [redacted], Thank you for reaching out and we are sorry you are having problems with your card. Can you please provide us with the card number and the location where you purchased the card so we can look into this further? Many thanks, [redacted] WFM Global Support

Complaint: [redacted]
I am rejecting this response because: I never checked my spam before for your $40.e-gift card I am owed. Upon your Revdex.com response I did check it and it is nowhere to be found since messages in my spam automatically delete after 30 days. Therefore please send me a new one asap and I will check it.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. According to the response the business is performing further investigation and should follow up with the Revdex.com. We are looking forward to their response after the investigation is complete. Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Thanks for reaching out to Whole Foods Market. Your comment has been received and if a response is required a member of our global team will be reaching out to you as soon as possible.   Thank you, Whole Foods Market Customer Information Team   Customer Information | Whole Foods Market...

Global Headquarters | 550 Bowie Street | Austin, TX 78703 | Customer Service: 512.542.0878

Our gift card customer service team is in email contact with this customer to assist with this.

Thank you for reaching out to us.  We have forwarded your comments to store leadership and they will be reaching out to you directly. Global Customer CareWhole Foods Market

Hello,We are sorry that [redacted] has not been able to reach anyone here at our global offices.  We do not have a record of her calling the main customer service number, but we are not sure which number she was calling.The email address to our gift card team that can work on this issue is...

[redacted].  If [redacted] would prefer to speak to someone by phone, our gift card team number is ###-###-####.

Hello [redacted], I see in our records that you contacted our Global Headquarters office yesterday, we forwarded your concerns to the store, and our store has replied to say they will reach out to you directly to address your concerns. If you do not hear back from them please reply to this case to...

let me know. Kind regards,[redacted]

Complaint: [redacted]
I am rejecting this response because: I have the receipts. please reimburse me. please see attached.  If the purpose is only to make sure people who shop at whole foods have parking lot. when the booting person saw me left, he can stop me and ask me to leave. however, he did not. he saw me leaving and put the tickets on. that is not a good way to protect your customer. unfortunately, when I came back in 10 minutes, he did not see it. That is not good for business. I had lunch with a group of friends that day. we were all super surprised that whole foods did this to me. I showed my shopping receipts to one of the manager. but he did not help at all and led me to the booting guy. honestly, I probably won't come to whole foods for shopping any more. Please refund me and I will be truly appreciate it. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. My address for the gift card is [redacted] Saint Helena, CA 94574.  Thank you!
Regards,
[redacted]