Priceless Car Rental

I wish I can give this one a no star because that is how bad this place isPlease read the complete review so you can make a well informed decisionIT'S A TOURIST SCAMThis place is Orlando, Fl
First, we prepaid our reservation (more than a month in advance)As part of the deal we choose an outside of airport rental company because it was cheaper for our length of the rental (days)Upon arrival we called the company to come pick us up, and were told by them to go outside of gate After waiting for min, we called again to see why they were taking so long.He said he was there, but couldn't find usAfter insisting on more information we found out we were at the incorrect place (the person at the phone could have explained better the 1st time)We had to go down one floor and walk with all bags because he couldn't meet us (said that they were not allowed)Ok, agreed and walked a family of and a dog, with bags(1st sign)
Upon arrival to the rental company, we were informed that we were more than 2hrs late for the pick upI told them that we were late due to the Southwest airline delayed our flight for one and half hour, and due to the miss communication upon arrivalAt that moment he repeated that we should have call to inform the delay (1st time that I have been requested to call a rental company for a delay, I know that I have to call for cancellations not for delays)And told us that they don't have the minivan that was prepaid (in full) because we were lateHe proceeded to tell us told us to wait for around hrs to see if another customer would return a van that we could haveMe and my husband were not believing what we were hearing, it was 3:30am and we needed to wait for something that it was already paid because we were late for pick upWe were getting penalized for something that was out of our control
On top of all this nonsense, he added, while we are waiting, that there were other charges that we needed to consider, toll tags for $a day, $a day for insuranceI was in total shock listening to all of this
His tone of voice was getting loud and obviously blaming us for the whole situationMy husband explained that by prepaying in full the rental, it must be there, not given to someone elseThe representative said that it was 1st come first serve, even when there was a full payment of the rentalThat by paying in full the company could not be responsible for our irresponsibility of being late
At that moment I realized that the office was full of other customers in our same situation, waiting for a car! I left my daughter inside the office and stepped outside with my husband to decide what to doWe started to call other companies to see who could help us at that momentWhen finalizing the rental with other company, THANK YOU ALAMO, the Priceless representative went outside, to try and convince us to stick to the plan of waiting for a car to arriveNot before saying to the other customers inside the office, dont you worry if they dont want the car, it will be yours (In front of our daughter)The complete ordeal took us till 5am in the morning
Yup another company saved our vacations, now I'm still working with them and my bank for a full refund

My fiance and I travel to *** *** on April 18, We are from *** so of course we wanted to get a car rental We planned on trip through *** and following the completion of booking it asked if we would like a car rental It seemed like a great deal (around $90) for days Our flight there had gotten changed by a few minutes and so I called to verify that they would still be available if our flight was late The lady instructed me if we weren't there by 8:we would have to come back another day I was already frustrated We did happen to arrive early and realized quickly this rental car place was not at the airport and we would have to take an additional shuttle to get there After we got to the location we quickly felt uneasy We approached the representative and from that point on everything was uncomfortable He began to throw a ton of additional fees out on us and asked us if we would like to use their fuel prepaid service My fiance was the one

I never received my $deposit back from this companyI turned in the car on time and with no damage
The guy that checked in my rental car said I would receive a refund on my deposit within working daysThat never happenedI booked this online and the printout said at the top CarRentals.comI have called them and e-mailed them with no response( Executive car Rental) AKA (Sunshine car rental) AKA (Priceless car rental) They owe me my deposit back $Reservation # ***Booked for 4/8/XXXX -X/13/daysat $per day

This car rental agency participates in a number of unethical business practices They quoted me one rate when I made my initial reservation and then when I arrived to pick up the vehicle they attempted to increase the daily rate by $
When I returned the car in the same condition as when I received it with a full tank of gas, they agreed to refund the entire damage deposit After more than two weeks no deposit had been returned until after I called They then again acknowledged that I would be receiving the full damage refund Two days later I received a lesser amount with no explanation When I called asking for the reason they claimed that there was a charge for gasoline Since I had refilled the tank minutes prior to returning the car, I offered to provide a receipt for the gasoline They indicated that they would not be making an adjustment despite my offer to do so
Product_Or_Service: Rental car
Account_Number: ***

Poor service, dirty carsOrdered economy class over the internet prior to the tripArrived, no economy class, upgraded me to small SUV at my own expenseTook $security depositI did check my CC statement weeks later, no return of security depositMultiple phone calls, promised to return, one week later no return, no e-mailNo money back, need to fight them to get my money back, WHY? I travel a lot and this is first time ever in US I had such a back luck with rental carEffort saving few $ is not worth it

the deposit was not refunded as of yet I rented the car on Jan - and it was supposed to be returned in business days
On January 26th I rented a car from your *** *** location and I must say I was not a very good experience
First of all I arrived at 8:am in time for a meeting in Hallandale Beach at am
I waited for over minutes for the shuttle and had to call several times with them telling me it was on the way The second time they said the shuttle had a flat tire When the shuttle arrived, I said something about the flat tire and the driver had no idea what I was talking about
I got to the location rented the car the associate said it was full, and I checked it over for damage and there were a few scratches that were noted and I went on to make my appointment When I looked down after getting close to I noticed the fuel level was only at a quarter of a tank I called to location and the person said that I needed to return I exp

***WARNING WARNING WARNING WARNING*** SCAM ALERT!!!!! This company is run by the biggest scam artists I have ever had the misfortune of doing business with As many other have experienced, we searched online (Orbitz) for the best deal and came across Executive Car Rental The price quote on Orbitz was lower than what they made us pay at Exec Car Rental, plus additional fees totaling $upon our arrival to their car rental place! Now they are trying to charges for additional fees almost a month later!! We knew something was off when their charges / fees seems to be a bit skewed and slightly "off" Their biggest scam yet is the one they list in their "Addendum to Rental Agreement Contract - Rules & Restrictions" (see enclosed photo) They want renters to believe that we must buy a toll pass from their rental place and that we are not authorized to use our own Sun Pass transponder They go on to state that "Executive Car Rental will be charged tolls regardless of personal

The company used advertising and did not disclose the real cost at the point of purchase
On 4/14/I went online to rent a car from 4/14/thru 4/18/The add that I saw showed a total cost of $for a full size car with unlimited mileage when I prepaidWhen arrived at the establishment I stepped up to the counter and handed the customer service representative my Florida licenseHe then proceeded to tell me it would cost extra since I am a resident of FloridaI had to pay for a sun pass for the toll roads in Florida, which I explained I wasn't going to use and my fee went up $In addition to the cost I was informed I could only drive miles per day instead of unlimitedI had to pay more for less it really was frustratingI agreed to there new terms because I was going to be late for a meeting and didn't have time to rent another car and make it to my meetingThe customer service and I proceeded to view the car to jot down any dings or dents so I w

Car rental agency has yet to issue my security deposit of # They stated that it will post to my account within 2-business daysNothing yet
I rented a car from Priceless rental agency from May 17th through May 22nd in Miami, Florida I returned the car on May 22nd the same way it was given to me They checked the car and it was in good condition I was told that I was going to be issued the security deposit back to my account within 2-business days It has been business days and I have yet to receive my refund I called twice and their response was "Sorry for the delay but it would be returned to your account within 2-business days This is the same person telling me this information, twice!!! When I asked for a supervisor or manager, they replied by saying that there was no one I can speak withI am asking for my security deposit to be refunded as soon as possible

Failure to refund and unauthorized charges
On October 22, 2017, I made a reservation to rent a car from Priceless through *** The car was advertised as having unlimited mileageThere was no clear indication that a $1,credit card hold and limit of miles per day was required for all Florida residentsMy reservation was for an economy car from October to for $(Confirmation number: DRVXXXXXXX)After I arrived at Priceless and gave the representative my confirmation number, the representative informed me for the first time that there was a mile per day limit and requirement of a $1,hold on my credit card to rent the carThe representative then asked if I wanted to cancel my reservationHe said that I would be refunded the full amount I paidI told him to cancel the reservation and he assured me that he issued the refundI could not find another car rental agency, so I later returned because I needed to rent a car as mine had broken downThe

I have been overcharged for my car rentalI had filled gas to the same level as given,but I have been charged for fuel
I rented a car from 10th to 12th May
I was given a car with 3/tank gas and returned it with the same amount of gas but I have been charged with fuel charge of 27$
I called customer care and they say nothing can be done because I have already been charged and they refuse to escalate this issue and talk more about thisPlease help resolve

employee lied so he could charge more, drug/drug paraphernalia found in the vehicle
originally had a minivan reservedemployee told us what horrible gas mileage the minivan got, so that he could switch us to a different vehicle that cost morelooked it up later, the new vehicle had worse gas mileageemployee lied about toll process and fees so he could sell us a toll tagtolls weren't even being charged because of hurricanewas later told the toll tag would be refundedit never wasupon receiving the vehicle it was extremely dirty and on less than a quarter of a tank of gaswhich is against their advertised policylater found a crack pipe with crack inside and lighter in the vehiclepipe would have been located if the vehicle had been cleanedplaced my safety, employment and freedom in jeopardy because it was in a vehicle I was in custody ofno corporate office number listedcontacted another location and spoke to an employee who assured me the issue would be resolved and

they couldn't explain their policies and were untruthful regarding other matters
Executive was the worst experience I've ever had renting a car in fort lauderdaleThe guy at the counter could not explain why I needed a sunpassNow they want to charge me $for every toll I went thru which I paid cash and got a receiptThey lied about the gas that was in it so I took pictures of thatThey lied when they said the state would penalize me for the tolls not them*** hung up on me twice when I called about itI chose to do business with them and all they want to do is rip me offIf they continue to hit my credit card a civil lawsuit will be filedI am prepared to take this as far as I need toI've paid for the car rentalI will not pay more for things that were flat out lied about or not having employees articulate enough to explainI was there march XX - XX XXXXThey try to charge $day for sunpassI told them I'm just driving to fort Meyers and will pay cash for the fe

I rented a car from Priceless through ExpediaThe rental cost was $100, the surpass $& the deposit was $They never returned the deposit
I rented a car from Priceless through ExpediaThe rental cost was $100, the surpass $& the deposit was $They never returned the deposit
Expedia called them and they informed Expedia that they would return my deposit on Monday or Tuesday this week They did not return the money and its Thursday

Priceless Car Rental (= Executive Car Rental) is unjustly withholding my safety deposit charged for a car rental from August 12,
I made a reservation via CarRentals.com on August 8, The rental company is Priceless (also carrying in their header the name: Executive Car Rental) with the address:
*** - *** International Airport,
*** ** *** ***
*** FL XXXXX,
telXXX-XXX-XXXX
At the time of arrangement, a Collision and Damage Coverage was also offered and purchased (via CarRentals.com) from Allianz Global AssistanceThe insurance policy number is: EUSPXXXXXXXXXXThe rental period was from August to August
On August we picked up the car and informed the rental agency about the insurance contract with Allianz - they took a note of this factThe vehicle was a Dodge Journey, VIN# 3C4PDCABXHTXXXXXXThe contract number is: RA# ***
On August (shortly before returning the car, at around a.m.) one of the guests of the ho

I, *** ***, reserved a rental car from CarRentals.com with Priceless Car Rental which is also Executive Car RentalOn June 3, I arrived at Executive Car Rental to Rent a carThe agent informed me of $charge per day for toll charges that totaled $ I questioned this added charge and was told it was mandatory since the toll booths were manned by camerasI checked out a Dodge JourneyOn June 6th I had filled the car with gas On June 7, I returned the car to Executive and told by the agent that the car was not full It was slightly under the full level I asked him if I could give him twenty dollars He said they charge $per gallon I took the key from him and asked the shuttle driver where the nearest gas station wasHe gave me directions and I drove to the Chevron Gas Station topped the gas tank off with with $ When I returned the agent was busy with a client and I handed him the key I waited one week I had not seen the refund so

Holding a $1,deposit for "repairs"
Rented a car with themWhen I picked it up, no one inspected the vehicle with meThey told me not to worry about anything smaller than a credit card
When I returned it, there were some small scratches on the rear bumper behind the right wheelThe scratches were smaller than a credit cardThe employee had me fill out an accident report, even though there had not been an accident
Now they are telling me that my deposit is being held until the vehicle is repaired, even though they have my insurance information to cover any necessary repairs?
This company is a complete scam

NEVER NEVER RENT A CAR THEY HELD YOUR FUNDS FOR OVER TWO WEEKS THEN ONLY GAVE BACK HALF AND THE GPS I THEY GAVE ME NEVER WORKED AFTER A HALF AN HOUR THE NEVER REFUNDED THAT EITHER AND I CALLED PROMPTLY THAT FIRST DAY THEY SUCK

they refused to rent to me because of a piece of tape on my NYS Driver's License, claiming my license was invalid because of tape, NY State Dept of Mo
they refused to rent to me because of a piece of tape on my NYS Driver's License, claiming my license was invalid because of tape, NY State Dept of Motor Vehicles says otherwise At any rate, they refused to rent to me and I want my money back
They also stated the cars were in short supply due to demand and they did not know how I got such a cheap rate, that I should be paying over $60, NOT the $including taxes that I got online from them

They required me to pay CDW $149.95, even when I made clear that I have insurance through my AmEx
And, it took weeks to receive my $deposit
I rented a car from Priceless Car Rental/Executive Rental Car at *** ** *** *** *** *** ** XXXXX from 4/26/XXXX-X/30/They insisted that I pay the CDW $149.95, even though I explained that I have premium (primary) car rental protection through American ExpressI spoke to a rental agent as well as his manager
And, I'd like to note that I took weeks to get my $deposit returned; I had to resort to filing a complaint through American Express