Car Rental Reviews

• Enterprise Holdings

  Added on Aug 19, 2020, by Charles T

  Rental contract did not reflect prior damages to rental vehicle prior to agreement being signed. Customer copy different that company copy. On line reservation did not reflect company provided reservation. 1st truck reserved was not available, 2nd truck provided in lieu of. Upsale for additional insurance was not acquired due to renter having own insurance policy for full coverage for licensed driver. Initial walk through with 1st employee was looking for damages was minimal due the fact that I...

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  Company rating 

  81
• National Car Rental

  Added on Aug 05, 2020, by Rivka O

  Hi, Reservations were made and when we came to the airport the woman who was in charge of helping us tried ripping us off and charging us money for a lot of extra things. My friend was covered by insurance with her credit card so we put the reservation under her name. Then to add my name the woman wanted to charge an additional $10 a day which we understood is policy. But then she started saying that I wouldn’t be covered by my friends insurance and I would have to be an additional $28 a day...

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  Company rating 

  39
• Enterprise Car Rental

  Added on Aug 03, 2020, by Shawn N

  I reserved a car,and used my debit card they allowed it.when I went to go pick up the car I was told I couldn't get it,because I had a out of state license.but I have rented two other times with the same I.d.and card and and drove away with the car I had reserved,I called corporate and they said there was no way that was possible,because I had a out of state license,but the other times like I said they allowed me to take the car and got.now why now they want to throw this up why without a major credit card they can't do it......I feel something needs to be done about this.ty

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  Company rating 

  8
• Fox Rent a Car

  Added on Jul 17, 2020, by Mark B

  On July 12,2020 at 10:18 am I rented a vehicle from FOX RENT A CAR which was prepaid on July 13,2020 for the amount of $125.20 . I had reserved a vehicle for 3 days through Priceline.com of which I paid with my debit card. When I picked up the car on July 12, 2020 at 10:18 am I was informed by Jarrett *** that the rental would require a $500.00 deposit hold which would be deposited back to my credit card "WITHIN 3 - 5 BUSINESS DAYS after I return the vehicle" . I returned the vehicle on July...

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  Company rating 

  6
• Gettransfer.com

  Added on Jul 14, 2020, by Gary G

  Failure to provide refund for a cancelled trip that met all of the criteria of their cancellation policy. Jan 9, 2020 - Ordered online travel transfer on gettransfer.com for travel from Interlaken, Switzerland to Venice, Italy for travel date of May 14, 2020. Cost of trip was $967.10 USD. Mar 16, 2020 - Initial cancellation and request for refund due to mandated travel shutdown of the COVID-19 pandemic issued by the airlines and the countries of travel. Mar 22, 2020 - Gettransfer.com offered...

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  Company rating 

  4
• Classic Rides

  Added on Jul 01, 2020, by Kristen K

  We used Tim with Classic Rides for our wedding exit after the reception. He was so accommodating & easy to work with! His 1955 *** Belair was awesome and made for a great surprise for our guests. The inside of the car & our drive to the hotel was all perfect. He added a ?Just Married? sign on the back of the car as we drove off. We definitely recommend using his services for your special events!!!

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  Company rating 

  6
• Classic Rides

  Added on Jul 01, 2020, by Kristen K

  We used Tim with Classic Rides for our wedding exit after the reception. He was so accommodating & easy to work with! His 1955 *** Belair was awesome and made for a great surprise for our guests. The inside of the car & our drive to the hotel was all perfect. He added a ?Just Married? sign on the back of the car as we drove off. We definitely recommend using his services for your special events!!!

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  Company rating 

  6
• Classic Rides

  Added on Jul 01, 2020, by Kristen K

  We used Tim with Classic Rides for our wedding exit after the reception. He was so accommodating & easy to work with! His 1955 *** Belair was awesome and made for a great surprise for our guests. The inside of the car & our drive to the hotel was all perfect. He added a ?Just Married? sign on the back of the car as we drove off. We definitely recommend using his services for your special events!!!

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  Company rating 

  6
• Classic Rides

  Added on Jun 30, 2020, by Drew Y.

  Classic Rides was all we could hope for. Tim was professional and the car was perfect. Everything was clean, on time, and as advertised. We could not be happier with our experience.

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  Company rating 

  6
• Classic Rides

  Added on Jun 30, 2020, by Drew Y.

  Classic Rides was all we could hope for. Tim was professional and the car was perfect. Everything was clean, on time, and as advertised. We could not be happier with our experience.

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  Company rating 

  6
• Classic Rides

  Added on Jun 30, 2020, by Drew Y.

  Classic Rides was all we could hope for. Tim was professional and the car was perfect. Everything was clean, on time, and as advertised. We could not be happier with our experience.

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  Company rating 

  6
• Gettransfer.com

  Added on Jun 02, 2020, by Kevin H

  Firm failed to deliver services as promised, would not refund, and refused to take any ownership of the failure This was the complaint n the past I have always gotten an email from the driver the day before pick up. I got no such email this time and was generally concerned about my transfer which was booked for 1030 am. My flight arrived early in Miami. As early as 0930 I started trying to contact the driver to find out where to meet him. I called and emailed the numbers on the voucher - no...

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  Company rating 

  4
• Gettransfer.com

  Added on May 28, 2020, by KJ W

  Do not pay out refunds as per contract at reservation My retired parents in their 70's are out US$357 that was gladly taken at reservation in the fall of 2019. Reservation states that the trip can be cancelled up to two days before travel with a full refund. Flights and ride cancelled due to COVID-19 travel restrictions early 2020. I got roundabout in e-mails and on calls (my parents are in Finland). A quick internet search reveal that this is par for the course, just keep travelers money...

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  Company rating 

  4
• Gettransfer.com

  Added on Apr 22, 2020, by Shaun M

  I was promised a full refund for a service that was not provided. Now the company refuses to give me my money back. I used this website to book a private car transfer for my birthday this year. I had to cancel due to the covid19 concerns. I canceled well within their allowed cancelation window for a full refund. I wrote them and they promised a full refund to my bank account. When I followed up weeks later they then refused to refund my money and only offered me credit for their company. I...

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  Company rating 

  4
• Easy Car Rental Xp

  Added on Apr 01, 2020, by Ariel E

  Don't rent from them they will take your deposit after you take the car back and they lie about things that you didn't do .

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  Company rating 

  3
• Easy Car Rental Xp

  Added on Apr 01, 2020, by Ariel E

  Don't rent from them they will take your deposit after you take the car back and they lie about things that you didn't do .

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  Company rating 

  3
• Easy Car Rental Xp

  Added on Mar 23, 2020, by Anntoinette B

  I rented a car from easy car rental, everytime there were a different type of issue.My payments were up to date. But this last time I woke up to car not in my driveway so I call them from 4am - 12pm that day to get some answers. They proceeded to tell me a incident I was involved in the previous week that's why the car was towed by sheriff's office do I respond y'all asked me last week did have to he car cuz we have a report of car being towed in incident and I tell you again u have the wrong...

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  Company rating 

  3
• Trap Rental Cars

  Added on Mar 13, 2020, by Louise L

  rented me a car that drove fine on my way home. The car will no longer crank and I was told it was just business and nothing personal. She drive past my house twice laughing out the window as if it was funny. Product_Or_Service: Rental Car Account_Number:

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  Company rating 

  1
• Enterprise Holdings

  Added on Mar 06, 2020, by Stacey M

  Rented a car that already had damage on the driver passenger side door and near the tire the Trainee Bryan C was aware of it before we took the vehicle but said that since it was not 6 inch or more it would just be notated returning the car today 3/4 the manager Kyle claims that the original person only notated the top dent on the door but not the bottom dent that is near the tire. Near this damage there are scratches that match that someone who did the the dent on the door scatched the car in...

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  Company rating 

  81
• HDC Rent a Car

  Added on Mar 03, 2020, by Carlos Alberto D

  I rented a vehicle at the HDC RENT A CAR company on February 3, 8, after they charged my card 60.45 dollars, explaining that this amount is for having passed through tolls, I asked to send me the toll invoices on the days that I rented the car, because I have a GPS that is configured not to pass through the tolls, and to date they do not send me these invoices and they just sent me via wssp an image where the amount of 60.45 dollars is but written with a pen, I did not think correct the support...

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  Company rating 

  1

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