Priceline.com

Trip Number(s):   [redacted]
Customer or Passenger's Name(s): [redacted]
 
Dear [redacted],
We are writing due to the complaint you have filed with
the Revdex.com regarding the Best Price Guarantee policy for your
reservation with [redacted].
We have reviewed your Best Price Guarantee request and
found that you contacted us with a price from [redacted], however your rental purchase
was with [redacted]. 
In accordance with our price guarantee policy the lower
price must  include the same vendor,
dates, car type etc.  Please note the
guidelines for the Best Price Guarantee are available on our website under
Frequently Asked Questions.
We are truly sorry we cannot make an exception for and
honor the Best Price Guarantee.
 
Sincerely,
[redacted]
Executive Offices

Revdex.com, Inc.
The consumer requests a change or refund for his non
refundable Name Your Own Price hotel room purchase because the hotel does not provide gaming/casino.
The consumer selected our Name Your Own Pricehotel
service and requested a 5 star property. As requested and authorized by the
consumer, priceline confirmed a 5 star property.  Priceline does imply or guarantee that 5 star Name
Your Own Price ® properties will provide gaming/casino.
Thank
you for the opportunity to clarify.
Sincerely,
[redacted]
priceline.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Please note that Priceline has an old address on file and I have spent an hour of my time trying to update it, but can't speak to a live person. If you could kindly pass along my updated address, so that I can receive the checks without delay that would be much appreciated. [redacted]
Sincerely,
[redacted]

I would am very unhappy with my latest experience with Priceline.com. I booked a 2 day stay in a hotel in [redacted]. All the reviews of the hotel I choose [redacted] were excellent on the website. I have had nothing but positive experiences with Priceline.com in the past so I did not search for any alternative reviews. I told a friend of mine where I would be staying and they showed me reviews of [redacted]. There are pictures onine of black mold in the room and reports of electrical issues. I contacted the company and asked for a credit so I can select another place to stay as I would never put myself or my son around black mold. My request was denied and I was told there is nothing that can be done and I will lose my pull amount for the 2 days. I will not likely use Priceline.com again in the future.

Per the cancellation policy affiliated with this reservation:  For the room type you've selected, you can cancel your reservation for a full refund up until noon on Thursday, November 24th (local hotel time). If you decide to cancel your reservation anytime between noon on Thursday, November 24th and noon on Friday, November 25th (local hotel time), the hotel requires payment for the first night's stay. You will be charged for the first night's stay including taxes and fees. Any remaining amount will be refunded to you. Refunds or cancellations are not available after noon local hotel time on your day of arrival (Friday, November 25th). 
The customer contacted us after the cancel policy kicked in so this one night reservation remains non refundable.

yellow">
I am in receipt of the complaint initiated by the above-mentioned consumer and appreciate the opportunity to respond.
According to the consumer, she selected a 4 star quality hotel; however, received accommodations at a 3 star property.
All properties offered through priceline.com have been evaluated according to the specific star level standards that we have developed exclusively for our program and described on our web site. While the consumer may feel that this property should have a different star rating or is rated differently by other groups, we are confident that our evaluation of this property meets all standards listed under Priceline’s 4 star hotel guide.
[redacted], is rated consistently as four stars on competitor’s website, including Hotels.com, Expedia, Travelocity, and TripAdvisor. 
Consumers who prefer to stay in a particular property have the option to visit our Published Price service, and choose his/her preferred hotel from a list of competitive prices across a wide range of hotels.
Again, thank you for getting in touch about this.
Sincerely,
N. D[redacted]
Executive Offices

Complaint: [redacted]
I am rejecting this response because:
This is the same  standard response that they read on the phone.
It's like talking to a machine
Wrong answer!
Never again!
Sincerely,
[redacted]

Revdex.com, Inc.
We have received the consumer’s
additional comments.  As you requested,
we have again reviewed this matter to see if we overlooked anything that might
support a more favorable conclusion. Unfortunately, there is nothing we
can add to what has already been stated in our previous correspondence. The consumer
agreed to the following Important disclosure listed on her contract page.
·       
Rental cars are non-refundable, non-transferable and
non-changeable even if the reservation is not used.
 We
are sorry that we are unable to assist the consumer any further in this
situation.
Attached hereto is a copy
of the consumer’s initialed contract page agreeing to the non-refundable terms
and conditions of the purchase, including the pick-up and drop-off date and
time selected.
We are sorry that we are unable to assist the consumer any
further in this situation.
Sincerely,
[redacted]
priceline.com
This
contract for request number [redacted] was originally initialed on 2014-10-15 22:24:24







·       
4


·       
2



·       
AUTO


·       
AC


Unlimited Mileage


Compact Car





Pick Up/Drop Off:


[redacted]
[redacted]





Pick Up Date & Time:


Thursday, October 16, 2014 - 10:00 AM


Drop Off Date & Time:


Thursday, October 23, 2014 - 5:00 PM





Rental Company:





Total Charges


8 Days at:


$7 /day


Total:


$98.44


Don't Forget Collision Damage Insurance!


Collision Damage Insurance will be offered immediately after
purchase. Be sure to add coverage to enjoy these valuable benefits:


·       
Provides
Primary Coverage


·       
Includes
cost of repairs


·       
Cancel
with 100% refund


Traveling
with a child or infant? Add a child seat


Add Child Car Seats (Optional)


You can request any of the child seat options below. These
requests cannot be guaranteed and additional fees may apply at the counter.
Contact the rental car company to confirm availability.


0



Infant Child Seat
For infants less than one year and under 20 lbs


0



Toddler Child Seat
Forward facing for children weighing 20-40 pounds up to 40 inches in height


0



Booster Seat
For children weighing 40 to 80 lbs


Summary of Charges


Your Bid Per Day: $7.00 (per day)



Total Rental Days:8


Subtotal:$56.00


Taxes and Fees: (details)$42.44


Total Charges: prices are in US dollars
$98.44


(Additional payment required for the child
seats.)



Driver Information


[redacted]
**
[redacted]
[redacted]


25 and over
under 25?
















Security Deposit:




Please indicate what the driver
will provide for the refundable deposit required at the rental counter:Credit Card
Debit Card




The
debit card presented at the counter must be in the primary driver's name.
Any funds used for the deposit cannot be accessed until after the car is
returned. The amount required depends upon car type, rental period, and
optional items.
For customers who use a debit card, some partners may require proof of
round trip travel. Will you have proof of round trip travel, or are you a
local renter?Proof of
round trip travel Local
renter



The credit card presented at the
counter must be in the primary driver's name. The amount of credit required
depends upon car type, rental period, and optional items.









Flight Information (Optional)


This will be used by the rental
car company to monitor flight delays.
[redacted]
[redacted]
[redacted]




Once you've
reviewed your information above, please review the following rules regarding
rental cars issued through priceline.com:



·       
Rental cars are
non-refundable, non-transferable and non-changeable even if the reservation
is not used.


·       



·       
If your
offer is accepted, we will immediately lock in your reservation and charge
your form of payment. If your offer is not accepted, you will not be charged.



·       
Additional
charges may apply at the counter if you pick up or drop off the car at a
different date, time, or location than you requested for your reservation.


·       
Your
offer price does not include vehicle liability, collision or personal
accident coverage for your rental car. You should determine if you have
insurance coverage prior to pick-up.


·       
The
rental partner will charge the driver at the rental counter for optional
items you add to your reservation, including any child seats or special
requests.


·       
Only the
driver will be able to pick up the rental car at the counter and must present
a valid driver's license in his/her name. An additional driver can be added
at the counter for a fee payable directly to the rental car company.


·       
The
driver will be required to present a valid credit or debit card in his/her
name for the refundable security deposit.


·       
The
amount for the refundable security deposit required at the rental counter
depends upon the car type, rental period, and optional items. Pre-paid cards
or cash will not be accepted for the security deposit. If the driver provides
a credit card for the security deposit, the security deposit will be released
back onto the card once the vehicle is returned. If the driver provides a
debit card for the security deposit, proof of round trip airline travel may
be required and any funds used for the deposit cannot be accessed until after
the car is returned.



[redacted]



I have read, accept and agree to
abide by priceline.com's terms and conditions and privacy
policy.

New Roman
Revdex.com, Inc.
Our record indicates that this
matter has been addressed with the consumer, and a refund was issued for the
purchase.
Sincerely,
[redacted]
Priceine.com

Complaint: [redacted]
I am rejecting this response because:
Toilet seat was Never Changed  (Please view all pictures)
[redacted]s from Corporate Priceline Executive Offices received this information and did not resolve.·         Guaranteed 2 star hotel.·         1 room - toilet seat had yellow ring on inside of toilet and chipped paint which works great in collecting feces and pee.  Toilet seats are $5 and was never replaced.  We stayed their 2 nights unacceptable.  Used the other rooms bathroom and [redacted] to use bathroom (Please view all pictures).·          1 room's bathroom was used for both rooms.  Other room was constantly bothered to use their bathroom.  Both rooms were suppose to have their own privacy.  ·         Both rooms missing: various towels, ice bucket liners and all Pillow cases (which showed us the stains on the pillow cases (stained).·         Based off of Priceline criteria:  Cleanliness, guest satisfaction, and décor were all Failed (details below).·         Rm [redacted] had a weird wet smell when we entered it, probably mold.·         Priceline  was informed on day1, day 2 and after the trip all by chat.  We got the missing items ourselves and Priceline never did resolve the toilet issue, which was a huge problem.
A full refund needs to be given. 
Details:  ( All 3 levels of Pricelines criteria was a Fail)
Cleanliness -toilet seat had yellow ring on inside of toilet and chipped paint which works great in collecting feces and pee.  Toilet seats are $5 and was never replaced.  We stayed their 2 nights unacceptable.  Used the other room bathroom and [redacted] to use bathroom (Please view all 7 pictures).
Guest Satisfaction - We retrieved the towels, and liners on our own by going downstairs and the staff person seemed annoyed after the 2nd visit of us telling him of missing items, pillow cases, towels and bucket liners (Fail).
Décor - Bedroom 322 had a weird wet smell when we entered the room (probably mold) and in both rooms the pillow cases were missing so we saw the stains on the pillows gross, both rooms bucket liners missing, both room various towels missing and lets not forget the Nasty paint chipped pee ring toilet that has collected God only knows how many germs and feces in 1 of the rooms (Fail).  We were GUARANTEED a 2 star hotel.  Using the bathroom is an amenity that a 1 star would have.  Having to share your bathroom with another room is also a FAIL.  All of this was told to you through the various chats during and after the vacation.    Again, nothing done on your part (priceline).   We got the missing items ourselves by going downstairs and retrieving them. I spent a good amount of time on the chat trying to resolve issue on first day, 2nd day and after the trip, which neither the hotel nor priceline fixed.  Never switched us rooms or Changed the toilet seat.  Very unacceptable.  Again, 1 bathroom for 2 rooms and also trips to [redacted] to use restroom is ridiculous.  Pictures were taken.  Please view all pictures.  Would you sit there? 
During our Vacation I had to deal with this and even now.  Still dealing with this.  I've used priceline before and have never been as disappointed as I am now.  Very disappointed.   Please help resolve.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: this issue is regarding trickery used to pursuade people to open a credit card account with the belief that a purchase is being made. The credit card account would not have been opened had the website not been designed in a way to mislead customers. It is not typical for there to be a button which reads "buy now", nor for customers to enter credit card information unless a purchase is actually being made. I would not have opened a credit card account nor entered any other credit information without being certain that I was making a purchase. As such deceptive practices are being used by priceline.com, it should honor the agreed upon purchase price.
Sincerely,
[redacted]

I am in...

receipt of the complaint initiated by the
above-mentioned consumer and appreciate the opportunity to respond.
 
With Priceline, consumers have a
choice. Consumers have the option to compare rates and select his/her specific
hotel, room rate, amenities and location from a list of participating
properties or, save even more money by selecting our Express Deals/Name Your
Own Price® hotel service where the consumer must agree to stay in
any participating hotel that fits the consumer’s star level and location (area)
choices.
 
When selecting a reservation, the consumer is provided with
the cancel policy associated with each reservation prior to purchase.
 
In this case the consumer selected a reservation that
provided greater savings and less flexibility.
 
Attached
hereto is a copy of the consumer’s initialed checkout page authorizing the non-refundable,
non-changeable terms and conditions of the purchase.
 







We appreciate the opportunity to clarify.
Sincerely,
[redacted]
Priceline.com
This
checkout page for trip number
[redacted] was submitted on 2015-03-14 19:05:57



Please Review Your
Request

















































2½ Star Moderate-Plus Hotel
Which hotel will I get?

Check-In Date:

Thursday, April
30, 2015

Check-Out Date:

Monday, May 18,
2015

Region

[redacted]

City Areas:

[redacted]

Check-In Time:

Varies by hotel. Guaranteed late
night arrival if needed.

Check-Out Time:

Check-out times vary by hotel

Room 1:

[redacted]

Number of Rooms:

1

Guaranteed Amenities:

Business Center, Guest Score
7/10 or Higher

Number of Nights:

18




Promo error: Error in response. Status: ERROR, Error:
PROMO_ERROR/May only be used on Express Deals® hotel transactions.
Ajax Status: success





 




























Offer Price Per Room, Per Night:

US$ 60.00

Travel
Insurance:


US$
90.00




Subtotal:

US$ 1080.00

Taxes and Service Fees:

US$ 177.30

Priceline Hotel
Coupon:

-US$ 0.00

Total Charges*:

US$ 1,257.30

Have a coupon code? Apply Apply Coupon Remove Coupon
May only be used on
Express Deals® hotel transactions.












Purchase Trip
Cancellation/Interruption Insurance
Check here to cover yourself in the event of unforeseen illness, injury,
and job loss for only USD90.00 per room per night. Details.



*Prices are in US dollars.
Important Information
All rooms will accommodate up to 2 adults. Requests for bed
types (King, Queen, 2 Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed.
Reservation is guaranteed for arrival on the confirmed
check-in date only. If you do not check-in on the
first day of your reservation and you do not alert the hotel in advance, the
remaining portion of your reservation will be canceled and you will not be
entitled to a refund.
If priceline accepts your price, priceline will
book your reservation in a property with an equal or higher star level than
you requested. Please note it is possible that the hotel you are booked in
could be a Resort, which will meet or exceed the minimum qualifications of
the star level you initially requested. The hotel that is selected may or may
not be one that you have seen during a hotel search on priceline. Any sorting
or filtering options previously used will not apply to this Name Your Own
Price request. Priceline will immediately charge your credit card the total
cost of your stay. Rooms purchased through priceline cannot be cancelled,
changed or transferred and refunds are not allowed. If your offer is not accepted, your credit card will not
be charged. Priceline will
immediately charge your PayPal account the total cost of your stay. Rooms
purchased through priceline cannot be cancelled, changed or transferred and
refunds are not allowed. If your offer is not accepted, your PayPal account
will not be charged.
The reservation holder must present a valid photo ID and
credit card at check-in. The credit card is required for any additional hotel
specific service fees or incidental charges or fees that may be charged by
the hotel to the customer at checkout. These charges may be mandatory (e.g., resort fees) or
optional (parking, phone calls or minibar charges) and are not included in
your offer price.
Hotel rooms purchased through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives.
For security reasons, and to indicate that you have
reviewed your request, please initial below. Remember that you agreed to
abide by priceline's terms and conditions regarding
hotel rooms and the use of the priceline.com Web site by entering your
initials when you submitted your original request.






[redacted]
I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of Coverage. I have read, accept and agree to
abide by priceline.com's terms and conditions and privacy policy.

Dear Ms. [redacted],

face="Calibri">
Thank you for taking the time to contact us regarding your reservation with [redacted] for Trip Number [redacted].
I am writing to let you know that we received your Revdex.com concern in our Executive Offices. As I understand, you are requesting a full refund due to denied boarding by the airline for improper travel documentation.
Please note that our ability to exchange or refund the ticket(s), is based on the fare rules associated with your reservation. Fare rules are established and governed by the airline and we, as a travel agency, are bound to abide by these fare rules.
On your behalf, we have reached out to [redacted] regarding your issue, and they advised that a refund less a 300.00 USD cancelation fee applies for your ticket purchase.
Our Air Travel Services Department sent you email on January 2, 2016, with information on how you can contact [redacted] so that they can assist you with the refund process.
I am sorry we did not provide you the answers you were looking for and thank you for your time.
Sincerely,
Berna A[redacted]
Executive Offices

Dear [redacted]

size=2> 
Thank you for taking the time to contact us regarding your airline reservation for Trip Number [redacted].
 
We are writing to let you know that we have received your Revdex.com concern in our Executive Offices.
 
We understand your concern about the schedule change that was applied on your reservation. We reviewed your tickets and verified that you requested to exchange your tickets to arrive in [redacted] instead. Since your request was considered as a voluntary exchange, fees were applied and this was clearly advised to you by our travel services agent. Since you agreed to all the charges, we cannot offer further compensation on your behalf.
 
We apologize if you are dissatisfied with our service. Customers are our number one priority, and we work hard to make your experience with us a positive one. Your feedback is appreciated.
 
Since there are no other options I can offer that would result in a different outcome for your issue, I’d like to thank you for contacting us.
 
Sincerely,
 
[redacted]
Executive Offices

Complaint: [redacted]
I am rejecting this response because: when I called back a minute later price line ask me 400 dollar one time fee for cancellation if cannot be canceled how come with 420  dollar , it become miraculously available 
2 I clearly mark nonstop  because of your terms and condition says it can be one stop , it doesn't mean you have a right to sell me a ticket with one stop , it is against my will and desire.
3 I called price line after I dispute with credit card , your custome rep ( I guess some where in  China or Korea )give me cancellation number and apologize for inconveneince  number she gave me is 927 489 999 829 612 131 939 78826. She also said credit will take 7 to 10 business day . 
4 I called Kim and they told me Priceline already cancelled ticket and she indicate anytime  dispute involve with purchase, Priceline  cancel ticket . So  then due to cus rep told me it will be credit and Kim told me that already ccanceled I purchase  nonstop ticket and fly with that ticket
  Basically you canceled ticket I got no service and still you want to charge . This is not fair business practice , I am trying to solve this issue without going ct court and start sueing  price line  I see many complaint for similar issue . I hope you can understand situation and please be aware of that I am holding my self to not go court to solve this issue ugly way. As a teacher I am trying to solve issue with educated way . Thanks for your help and I hope it will be positive outcome . 
Sincerely,. 
[redacted]

I am in receipt of the...

complaint initiated by the
above-mentioned consumer and understand that the consumer was unable to obtain confirmation
for a Name Your Own Price rental car request.
 
Priceline is sorry that the consumer was unable to obtain
confirmation for a Name Your Own Price®
request, and we apologize for any inconvenience the consumer may have
experienced.
Priceline tells consumer that if
we find a rental car partner that accepts the consumer’s offer, we will
immediately purchase the rental car using the payment details provided.  However, Priceline does not guarantee that a
rental car partner will accept the consumer’s offer, and we do not guarantee
confirmation/accepted offers for Name Your Own Price® requests.
We appreciate the opportunity to clarify.
 
Sincerely,
[redacted]
Priceline.com

Complaint: [redacted]
I am rejecting this response because [redacted] is owned by priceline and it even says so in your summary on the Revdex.com website. I have contacted [redacted] to see what she has to say about my experience. the first time I contacted this company I got an automated response with a 10 perceny discount. That is not acceptable.
Sincerely,
[redacted]

Complaint:[redacted]
I am rejecting this response because: you have a best price guarantee, and I found a better price on your site and you should have honored it.
Sincerely,[redacted]

Dear Mr. [redacted],
Thank you for contacting us regarding your reservation at
the Westin Palace Milan booked under Trip Number [redacted]50.
We are writing to let you know that we have received your
Revdex.com concerns in our Executive Offices. We understand you feel our system made
an error with the dates received and you want to receive a full refund of the
cancellation fees.
We reviewed the details of your rejected offers and
confirmed all requests prior to your accepted request had a check-in date of
November 18th, 2014 listed. When you received an email to try your offer again,
it was showing the dates previously submitted. We are sorry if you did not
notice the wrong dates were being submitted; however, we provided you with a
contract page to review prior to submitting your offer. Once you are able to
get a new accepted offer for the correct dates, we will refund 50% of the
cancellation fee; however, we are unable to refund the full amount back to your
account as requested.
We are sorry we did not provide you the answers you were
looking for and we thank you for your time. 
Sincerely,
 
[redacted]
Executive Offices

lang="EN">At priceline.com you
have options. You can select a specific itinerary and flight time with our
Published Price service.  Or, you can allow us to assign an itinerary for
you. Enter your desired airports and travel dates, agree on a few parameters, including
departure time and flight connections, and your exact flights and times will be
shown to you once your purchase is complete.
The consumer’s
initialed contract page indicates that he/she selected Priceline’s Name Your
Own Price® service for greater savings, and agreed to allow us to
assign an itinerary departing anytime between 6 a.m. and 10 p.m. for this trip,
with a maximum of 1 connection.
Flight
Times:
The airlines will choose your flight times. Your trip will start between 6 a.m. and 10 p.m. and you will arrive no
later than 12:30 a.m. the next day.
Connections:
Maximum of 1 connection.
(layovers will be no longer than 3 hours)
Attached hereto is a copy of the consumer’s initialed contract
page authorizing the terms and conditions of the selected purchase.







 
Sincerely,
[redacted]
Priceline.com
,
 
 
This
contract for request number [redacted] was originally
initialled on Sun May 10 04:11:55 EDT 2015
Your Trip Summary
We Recommend Trip
ProtectionLife is uncertain...plan for the unexpected.Get the following protection up to the limits listed below and much more for
$17.00 per person.
100% Trip Cancellation and Trip
Interruption Protection reimburses for cancellations due to unforeseen illness of
traveler, family members and traveling companions, death in the family, job
loss, natural disaster at departure or destination city or other specified
events.
$500 Baggage and Personal Effects reimburses for lost personal
effects as well as checked baggage throughout your trip.
$50,000 Emergency Evacuation coverage pays for the cost of
medical transportation to the nearest medical facility and/or to your home in
the event a serious medical situation requires an evacuation.
$1,500 Medical Expense
Coverage
$10,000 Travel Accident Protection
24/7 Hour Live Travel Assistance A
real person available to assist you any time of the day with last minute flight
or hotel changes, luggage locator services, cash transfers, medical assistance
services and emergency services.

























Airfare Details

Depart:
Fri, June 26, 2015

Departing
Airport:
[redacted] [redacted]

Arrival
Airport:
[redacted]

Flight Times:
The airlines will choose your flight times. Your trip will start between 6 a.m. and 10
p.m. and you will arrive no later than 12:30 a.m. the next day.

Connections:
Maximum of 1 connection.
(layovers will be no longer than 3 hours)

Ticket
Delivery:
Electronic Tickets

Passengers:
[redacted]
[redacted]
[redacted]
[redacted]

Aircraft:
Jet aircraft


We
Recommend Trip ProtectionLife is uncertain...plan for the unexpected.Get the following protection up to the limits listed below and much more.
Hide
Details >
100% Trip Cancellation
and Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss, natural disaster at departure or destination city or other
specified events.
$500 Baggage and
Personal Effects reimburses for lost personal effects as well as checked
baggage throughout your trip.
$50,000 Emergency
Evacuation coverage pays for the cost of medical transportation to the nearest
medical facility and/or to your home in the event a serious medical situation requires
an evacuation.
$1,500 Medical Expense
Coverage
$10,000 Travel
Accident Protection
24/7 Hour Live Travel
Assistance A real person available to assist you any time of the day with last
minute flight or hotel changes, luggage locator services, cash transfers,
medical assistance services and emergency services.
Yes!
I'd like to purchase Trip Protection for $17.00 per person.View terms & conditions
No,
thanks. I prefer to decline Trip Protection.
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Summary of Charges































Airline Ticket Offer Price:

$195.00 per ticket

Govt
Taxes, Airline Fees and Agent Fees:

$28.15 per ticket

Airline Ticket Trip Protection:

$17.00 per ticket

Number of Tickets:

6

Airline Ticket Delivery:

$0.00 (Electronic Ticket)

Airfare Subtotal:

$1,440.90

Total Trip Cost:
(All prices are in US dollars)

$1,440.90

Baggage fees
are not included in your trip cost.

Important Information


























•

Your airline tickets are
non-refundable, non-transferable and non-changeable.

•

Your
tickets will be one-way, coach class tickets issued on one of Priceline's
partner airlines. You must fly on the flights assigned to you. Upgrades
and standbys are not available. If any part of the ticket is unused it has no
value after ticketed departure time.

•

Name
Your Own Price tickets issued through Priceline are not eligible for frequent
flyer miles. Priceline customers are protected by the same airline
regulations extended to all passengers, including protection against
overbookings and baggage loss.

•

If
we find an airline that accepts your price, we'll immediately purchase your
tickets using the payment information you provided.

•

You
will be issued electronic tickets. Remember to bring a valid
government-issued photo ID with you to check-in.



 





[redacted]
** 




I have read, accept and agree to abide by
Priceline.com's terms and conditions, privacy
policy, and the trip protection Description of
Coverage.