Princeton Air Conditioning, Inc.

Great ServiceShowed up on time and did an amazing job swapping out the old unit and putting the new one on a perfectly level new slab

William D, service technician for Princeton Air, came for the annual inspection He was curtious, knowledgeable and preformed the necessary inspection Plus he took care as to not track dirt into the house I would highly recommend him to all

*** *** replaced a gas valve on my heaterHe did an excellent job*** is very thorough, and very easy to deal with

Princeton air installed a new AC unit for us last Fri .I was extremely satisfied with Chris T and his partnerthey were very professional, covered all the hardwood floors with tarps, removed all the trash and had the job done in less than hoursWe have been a constant customer of Princeton air for over years and never had a complaint about their service or workI would highly recommend themBob A***

William D, serviced our air condstart up this weekHe was timely, efficient & brought a problem to our attention that was still under warranty
He was articulate & explained all that he was to do for the start upA good man

I wish to thank ***, our salesman, and *** *** *** *** *** our installation pros, for a job well done They all did an excellent job in getting us a new furnace and air conditioning unit We are pleased with the installation and found them to be very friendly and willing to answer all questions The work was done in a timely manner as well Great job, guys!

Quality work and very friendly

Great experience with Princeton AirThey just installed a new AC unit (inside and out)They were fast, courteous, and explained everything

My husband & I have been doing business with Princeton Air since I am very satisfied with themThey are curtious, they explain things to you, they clean up after they are done with the jobI would not go with anyone elseThe two service men who came out to install my new air conditioner & heater where Paul Wand Dave Wtwo very nice people

Princeton Air, represented by *** *, continues to go above and beyondWe had an issue with our heating unit on a Sunday and with temperatures in the single digitsEric Mcame out, quickly and knowledgeably diagnosed the problems, fixed the heater, and provided recommendations and a service plan that will prevent future issues and is cost effective*** *is truly stellar and we ask for him by name

I ask for *** he is very knowledgeable and professional Answers questions so I can understand what he is talking about

*** *was a pleasure to work with in helping me replace both my heater and air conditioner He gave me several options with a range of prices and put no pressure on me in his sales approach*** was knowlegeable and able to answer all of my questions along the way He set up appointments that were convenient for me and was always punctual So far I would highly recommend Princeton Air and if you have a choice *** *is great to sit down and talk to

Excellent service, particularly by serviceman *** ** He was very thorough and professional

*** *** from Princeton Air came and solved a problem (loud banging noise)
with the humidifier connected to the heating system that was installed late last winterAlthough the problem had been partially resolved last spring, it recurred (louder) after recent service I appreciate his methodical, thorough search for the source of the noise, as well as his clear, considerate explanations of the way the system works

Princeton Air came highly recommended to me and I have done the same The techs are prompt on their arrival Always professional, courteous and knowledgeable

Dear *** ***On behalf of everyone @ Princeton Air, I would like to thank youfor the opportunity to earn your business, as well as apologize for your beliefthat the systems installed are not living up to your expectations, and/orsaving “as promised” prior to installation
While as a general rule we do notmake “promises” that may include one or more “variables” that we cannotcontrol (and there are numerous variables involved in energy usage/savingscalculations) we do acknowledge that as with any high-efficiency mechanicalupgrade, there are certain expectations of performance that are factored into aclients’ decision-making process, with one of the more important factors beingsavings; so when a clients’ actual savings varies from their expected savings,it is important to understand, for lack of a better term, “what happened”. To that affect, we are more-than willing to perform apost-project utility analysis for you / your home, to see if we can identify“what happened” in this case; but in order to accomplish this, we will requireyour assistance with the information-gathering process; specifically: In orderto calculate your actual savings, we will need copies of your utility usagegoing back to when you first moved into the home; for electric, this willrequire all monthly readings showing the actual (or in some cases estimated)kilowatt-hour (kwh) consumption; and for propane, a detailed summary containingall deliveries from before & after the project was completedThe propaneportion of this should be relatively easy for you to gather, especially if youwere able to discontinue your propane deliveries after the project wascompleted; the electric might take a bit more time to collect, but if you haveonline access to your account, you may be able to download the usage history(either in month-by-month spreadsheet or each monthly bill PDF (preferred)),and simply send the information to us either via email or faxOnce we havethis information in hand, we can begin the analysis process & should beable to provide some understanding of, and explanation for, your actualelectric consumption vswhat you expected it to be. Please let me/us know if you have any questions on this, andwhen you might be able to forward us the information requestedOur thanks inadvance for your anticipated assistance, as well as for the opportunity to earnyour business*** ***Princeton Air

It has been a pleasure dealing with Princeton AirTheir technicians are knowledgeable, courteous, and persevere until problems are solved *** ** who has just carried out the fall check of my furnaces, has been excellent

*** did a great job repairing our air conditioner todayHe also identified the source of the problem and offered a simple, permanent solution

We called Princeton Air because our heat was not working and they sent out *** right away to our home He was very knowledgeable and professional He completed the work after giving us all the relevant information We were very happy with the service

The individuals from Princeton Air were highly professional and courteousI would highly recommend the company, and their staff