QuadPay

I have been using quadpay for a few months, paying everything on time (sometimes early) and already paying off some of the purchases and all of the sudden, I'm blocked from using it. After 4 days of submitting a message directly to quadpay, I get a non-helpful response saying that my account was flagged for risk because "We are currently aware of an issue where duplicate accounts are inadvertently being created." and that they will look into it. So, because of some general error ocurring to who knows who, I'm being rejected service from quadpay? Makes no sense and seems unfair when I've been doing all I'm supposed to do using quadpay.

I have used Quadpay a lot and all of a sudden they blocked my account and said I am an elevated risk. I have never missed a payment and I always pay on time.

I purchased something from *** and cancelled the purchase 1 hour later. It’s been over 10 days and I have not been refunded my intital payment. The second payment is due tomorrow and I received a reminder email saying they are going to charge my card tomorrow. I will be cancelling my card as I will not be paying for something I never received. *** doesn’t charge until the item is shipped so I know quadpay has had the money since I made the purchase. They also do not have real customer service. Just an email which replies with a generic response. Worst company.

I am having an issue getting any of payments to go through on QuadPay. I made a purchase this morning and the merchant could not "authorize" the card. I e-mailed customer service asking them to refund my money and have not have any success yet. I have a balance of $200 on QuadPay and was looking to spend $80. The fact that there is no live agent to speak with is horrible customer service.
Thanks for scamming me out of the first payment and ruining Christmas for my niece and nephew.

I have 3 installment plans with QuadPay that I have sent numerous emails and screenshots about concerning refunds they owe me. It’s almost $400. Purchases were refunded and I have proof from the companies. I want my money back.

Quadpay has not refunded me the money for a transaction that did not go throuhg for Sephora. The merchant did not accept the payment, I did not receive the product it has been 10 business days and Quadpay stated they would look into it and still haev not, I am still being charged installatment even though I have not purchased or received this material. I have emailed them every single day since November 10th and no response to get this resolved

I asked them to close my account and said someone will contact me and it has been over a week.
I have left 5 emails and messages, and they said someone will contact me. And no have is following up

I was supposed to receive a refund on November *** 2019 for $998. They only gave me half, didn't explain why they were splitting the refund, and told me to expect it in 5 working days. I emailed them on what would have been the fifth days because there was no refund issued. They didn't email me back. I emailed them again and told them if my money isn't refunded that I'm getting the Revdex.com involved and my bank and a lawyer. I told them they need to be put out of business because they're inept and scammers. They don't even have a customer phone number. I want my money back. That's it.

My name is *** I have been trying to find out why I am an elevated risk. No answer, nothing.
Why would they lose good customers because they are scared we will jip them.
I am really fed up. But being who I am I will pay every dime and stick to my other companies. I bragged so much about this company. I am so dissapointed.

I been using QuadPay for months and now all of a sudden it’s saying my orders can’t be processed due to elevated risk

I just got an elevated risk message about 3 weeks ago all my payments have also been on time and ahead of time and still they refuse to answer my emails. In my opinion this is Horrible customer service !

I have ysed quad pay alot and all of a sudden they blocked my acount and said I am an elevated risk. I have never missed a payment and I always pay ontime and I often pay off early. I emailed several times and they wont respond back.

I’ve about had it with QuadPay. My payments were being charged way before the due date which I didn’t understand. If that’s the case why have a payment date set

I ordered something from Target using QuadPay on Nov ***. My order was immediately cancelled. QuadPay had already charged me the initial down payment. I called Target in reference to the issue to see if they knew why it was cancelled and they did not understand why. I was told to contact QuadPay. QuadPay when I search isn't showing a physical number to contact so I had to send an email. From Nov *** til now I have sent QuadPay an email in reference to this issue at least 6 times and have gotten the same answer....my money will be refunded within 10 business days. I have contacted Target at least 4 times and today I was told they never even got a chance to charge me for the merchandise before it was cancelled. I honestly just want my money back and they will not have to worry about me using their company ever again. It's ridiculous to have to hunt my OWN money down.

I have an account with QuadPay. Last Thursday my account was frozen due to high risk activity. I emailed QuadPay customer service and asked them why my account was frozen. No response. I have sent 4 different emails to QuadPay customer service: No response.
Extremely unprofessional. I want a response as to why my account is frozen.

I made a payment toward an order I placed with Quadpay. It was my last payment. Each time I processed the payment it stated error, therefore I tried again. On the fourth attempt the payment went thru. When I checked my bank account I seen that the payment went thru 4 times. I attempted to call their customer service phone number and each time it said the line was busy to call back. I emailed them 3 times already and no response except their generic response. I called my bank to file a dispute and now have to wait. I have other bills coming out of my account and this error will now have me incur negative fees. Please help.

I have repeatedly tried to get ahold of customer service regarding error messages I receive constantly. No matter what I do I get a risk message on my orders. Ive sent well over 7 messages to customer service and they do not respond.

QuadPay order number ***.

I requested a spend amount of $354 on 11/*/2019 per the app’s suggestion (to cover fees, taxes, etc). My order total on *** 11/*/2019 was $299 (*** order number ***). QuadPay’s own website states that users will only be charged for the final order amount, and any excess will be refunded before the second installment is due. My second installment was processed on 11//2019 based on the original $354 amount. I have not been refunded the difference and I contacted the company three times (twice via their support portal and once via social media) with no response. I will be disputing these charges with my credit card company.

QuadPay owes me a refund, would respond to multiple emails and calls.

I’ve been trying to reach them through email due to me getting an elevated risk message when trying to make a purchase. All my payments have been on time or before the payment was due.I don’t understand why the block was placed on my account.