QuadPay Reviews (%countItem)
QuadPay Rating
Address: 24 W 27th St, New York, New York, United States, 10001-7959
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Address: 24 W 27th St, New York, New York, United States, 10001-7959
Phone: |
Show more...
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Web: |
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E-mails: |
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Add contact information for QuadPay
Quadplay is the next gen for buying in store and online while providing access to making payments that fits the consumer budget. Very Easy and I will continue to use.
So I have used this app for the second time last week. So far I like it but, my last two transactions I was charged both times my first installment payment and I still haven’t seen a refund yet. So those two orders one the order process was pending for one whole week and the other one for two days which I canceled both orders. There is some glitches that need to be worked on with the app but over all I like it..
This app is absolutely wonderful and I really love this app. I will continue to use it regularly. It’s gives me the opportunity to purchase things and make payments at a reasonable price.
Super easy to use and such a great business idea! Just what I needed
Awesome app!! I love it, I’ve only used a couple times
Honestly the app and service is great. I’ve used this for multiple purchases for clothes and makeup and have yet to run into a hitch. Also recently used their make a card function so you can use it on any website or even in store and that worked super easily as well.
QuadPay makes my life easier and convenient. Thank you so much!
Very good option for those looking to spread out payments. Very easy and fair process.
I love QuadPay it’s soooo convenient for a single mom like myself to get nice things and pay over time you guys rock ????????
Great thing is that almost everyone is approved with payment plans
Easy to use and customer service is awesome. Had a few issues and they took cate of it right away.
It was so simple & easy to use!! I was able to make a large purchase & pay back in 4 easy, low installments.
I placed an order on 3//20, received the item and it worked for about 2 weeks, on 4//20 I processed a refund and mailed the item back. I received a message from Amazon whom who I ordered the item from saying my refund was processed and sent back to me on 5/*/20. Even though I processed the refund and mailed the item back QuadPay continued to take payments for the item. I notified QuadPay several times through chat and email and each time they said they would look into it. This is My order/ref # ***, the total amount of the order was 60.75 . The last email I sent to QuadPay on 7/*/20 regarding this issue and they never responded. Can you help me?
Hello -
I have researched this complaint and one of my team mates has already reached out to our customer. This appears to be a misunderstanding. We have sent a detailed explanation to her and also apologized for the confusion.
Thank you
Note sent to our customer:
Hi ***,
Thank you for contacting QuadPay. I'm so sorry for the delayed response and for the issue with your refund for your Amazon order. I understand how frustrating this experience must have been for you and I want to help you sort this out right away.I have reviewed both your ticket history and your complaint. I fully understand that you are expecting a refund of $61.00 from QuadPay for QuadPay order ***. I checked our internal system and I found that a refund / adjustment for $61.00 was automatically processed for this order on 4/*/2020.Please note that the $61.00 refund is actually the refund to the QuadPay virtual card. QuadPay puts this money toward the payments you owe on the order so that your adjusts to the actual amount that is due. In this case, you only made 1 payment of $16.25, and that 1 payment (not including the $1 installment service fee) was refunded back to your card ending in *** and the rest of the payments that you owed on the order were cancelled.Here is how the refund / adjustment was applied:***
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***Date cancelled: 4/*/2020I've also sent you a copy of the refund receipt for the payment that you made in case you would like to keep it in your record or use it to locate your refund. I hope that I was able to fully address your refund issue today. As always, if you have any questions or concerns, please feel free to let me know. I am here to help you.Thanks,QuadPay Support Team
customer service and *** app.. dont waste your time with these incompetent m
ns
Unfortunately I had trouble using QuadPay. I was unable to complete my purchase due to what I was told, I didn’t have access to the card on the app. So I was advised to directly go on the merchants website and use QuadPay there and unfortunately the same issue occurred. I tried reaching out for more help but I never received it. I was very excited to use QuadPay but now it just seems like to much of a hassle to use. *** and *** are much easier to use, no hassle, no need to wait to get access.
I had a great experience with the app. I was able to shop at *** and spread my payments over time.
Really easy to use. I like it because they told you how much you can spend. Good app I recommend it.
Great app and a great variety of stores to choose from. I love the fact that we can also request a digital *** card if a certain store isn’t on the app. Overall easy app to maneuver and would definitely recommend this to all my family and friends!
I enjoy using QuadPay easy and convenient to use in the different store. I will recommend to others.
It’s my first time to hear about this installment payment platform and I’m so glad to discover that they accept Nordstrom. If I wasn’t resourceful and only stick to one platform-Afterpay, I wouldn’t have enjoyed shopping online yesterday from my favorite store. The application and approval was pretty quick and the idea of letting you pay your purchase through credit card is something that surprised me when I did my first purchase. I thought the process is completely similar to afterpay. The app is a bit tricky so I needed help from customer service. Unfortunately, I wasn’t able to find their contact number. I figured it out myself. However, minor problem always happen the first time. Overall, I am satisfied with my experience.