Radon Safe, LLC

[redacted] ? Thank you for contacting KFC.? Which location were you visiting as I'll need to reach out to that location to discuss refunding the cost of the sale?? Thank you, [redacted] ***KFC [redacted] **

[redacted] [redacted] Revdex.com, I have been told by the operations team that this customer has been contacted and the local team will bring this to resolution Regards, KFC Customer Team

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The new manager of the [redacted] location reached me via telephone and refunded my money that I was owed and apologized for the troublesShe is having to deal with a lot of issues the last manager left unattended to and she is doing a great job in my opinion but, KFC corporate STILL has yet to contact me and answer why did I have to make so many calls to them to try to resolve the issueAnd seeing as to they STILL have not contacted me, I see they are still massive [redacted] who can't properly manage customer serviceI will never do business with KFC ever again and I tell as many people as possible to do the sameI have never dealt with such an incompetent business in my life!!!] Regards, [redacted]

Dear Ms [redacted] ,? I sincerely apologize for the issues you encountered with the survey? I understand that this does happen on rare occasions and with your information the team is working to put in measures to prevent this from re-occurring? Since you were not able to secure your Go Cup, I am sending you a $gift check good at any KFC? The gift check is going out in today's mail and should arrive later this week.? ? Thank you so much for reaching out[redacted] ***Associate Manager Operations AccountabilityKFC, Louisville KY

Hello MsBurresch, I have spoken with the location and they are going to reach directly out to you It appears there was a transition of services which may have caused the issueIf you don't hear from the store within the next few days, please let me know.Thank you so much, [redacted] ***Associate Mgr Operations Accountability

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action... would not resolve my complaint. For your reference, details of the offer I reviewed appear below. [redacted] Regards, [redacted]

We have our Region Coach for the restaurant reaching out to the team to contact the guest to recover and make it right Thanks, KFC

Dear Ms [redacted] , I sincerely apologize for the issues you encountered with the survey I understand that this does happen on rare occasions and with your information the team is working to put in measures to prevent this from re-occurring Since you were not able to secure your Go Cup, I am sending you a $gift check good at any KFC The gift check is going out in today's mail and should arrive later this week Thank you so much for reaching out[redacted] ***Associate Manager Operations AccountabilityKFC, Louisville KY

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I'd like to thank youThe ten dollar check wasn't necessary but thank you againI like good customer serviceI didn't feel like a person I just wanted to order some food and wait on my ride and that was itIf I wasn't allowed to that I wish the staff would of told me thatI truly do appreciate you responding back and getting to the bottom of the situation

Our operation team has reached out to Ms*** and have come to a resolution the guest is pleased withThanks, KFC Customer Team

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID 10953587, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
But I really wouldn't consider it as satisfied, they didn't tell me they were calling because of my complaint, They're just going to give me another meal for free , when I think they should have to put out in the open they *** their customers, like I told them I haven't been back and really don't plan on it
Regards,
*** ***

*** *** *** *** *** *** *** *** *** ** *** *** *** *** * *** *** *** *** ** *** *** #
Revdex.com,
The operator has attempted to resolve the guest’s issue but, has been unable to connect with the guest thus far. The operator has
called and left two messages for the guest but, has not received a call back as of this morning. The operator has mailed a refund and a gift card to the guest. We respectfully ask that this complaint be closed.
Thank you

*** ***Thank you for reaching out to KFC regarding your experiences in *** *** I have reached out to the COO of KFC *** *** * *** You should be contacted soon by the team regarding this experience. Thank you so much!*** ***Associate Manager Operations
AccountabilityKFC, Louisville, KY

Hello Ms. Burresch, I have spoken with the location and they are going to reach directly out to you It appears there was a transition of services which may have caused the issue. If you don't hear from the store within the next few days, please let me know.Thank you so
much,*** ***Associate Mgr Operations Accountability

Our operation team has reached out to Ms*** and have come to a resolution the guest is pleased withThanks, KFC Customer Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not
resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I'd like to thank youThe ten dollar check wasn't necessary but thank you againI like good customer serviceI didn't feel like a person I just wanted to order some food and wait on my ride and that was itIf I wasn't allowed to that I wish the staff would of told me thatI truly do appreciate you responding back and getting to the bottom of the situation.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello Mr***,I have reviewed your case and I see where you placed your original complaint. I also see where the location you originally complained with is closed. I would like to send you $in gift checks from KFC corporate to use at any KFC. Would that be
sufficient? If so I'll UPS the gift checks and send you the UPS tracking #. My sincerest apologies on the mix-up,Thank You,*** *** Associate Manager Operations

*** *** ***Thank you for reaching out to KFC I also see your complaint *** from your call into 1-KFC on August 31st I have personally reached out to the above store leaders of the restaurant in question to ensure that you are contacted by the Franchisee. Thank
You, *** ***Associate Manager Operations AccountabilityKFC, Louisville, KY