Radon Safe, LLC

It appears we did attempt to reach out and she is just not satisfied with the response. KFC

*** *** *** Thank you so much for the feedback. Sorry to hear about your experience at KFC restaurant at *** *** *** ** *** I have provided all your information to the Ops team with KFC that works directly with this franchisee to work through this particular
incident and prevent future occurrences. I also am checking on your lack of response from the survey, the code will be extremely helpful in getting to the root of this lack of responseI will send you an update regarding what I uncover about your survey missed response. Is there additional information I can supply? I truly appreciate your reaching out to KFC as we want every guest to be treated like a friend in our home.*** ***
*** *** *** *** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not
resolve my complaint. For your reference, details of the offer I reviewed appear below
I received a phone call in regards to this matterThe man stated that he would look into this further and call me backThis has not happened yet.
Regards,
*** ***

We have our Region Coach for the restaurant reaching out to the team to contact the guest to recover and make it right. Thanks, KFC

Hello Ms***, Thank you for the feedback Apologies on the delay, I wanted the issue fully addressed before I responded to the complaint The KFC Region Coach has addressed this with the location and this should not occur again Please accept our apologies for this
unfortunate incident I will be sending you $in gift checks for a future visit Thank you again, I sincerely appreciate your feedback.*** ***
*** *** *** ***
*** *** **

Revdex.com, This complaint has been reported resolved with the guest in the manner she requested by the operations team todayRegards, KFC Customer Team

Hello Mr***,I have reviewed your case and I see where you placed your original complaint. I also see where the location you originally complained with is closed. I would like to send you $in gift checks from KFC corporate to use at any KFC. Would that be sufficient? If so I'll UPS the gift checks and send you the UPS tracking #. My sincerest apologies on the mix-up,Thank You,*** *** Associate Manager Operations

Hello Mr***,I have reviewed your case and I see where you placed your original complaint. I also see where the location you originally complained with is closed. I would like to send you $in gift checks from KFC corporate to use at any KFC. Would that be
sufficient? If so I'll UPS the gift checks and send you the UPS tracking #. My sincerest apologies on the mix-up,Thank You,*** *** Associate Manager Operations

Our Operations team has reached out to Mr*** and satisfied his request

*** *** *** Thank you so much for the feedback. Sorry to hear about your experience at KFC restaurant at *** *** *** ** *** I have provided all your information to the Ops team with KFC that works directly with this franchisee to work through this particular
incident and prevent future occurrences. I also am checking on your lack of response from the survey, the code will be extremely helpful in getting to the root of this lack of responseI will send you an update regarding what I uncover about your survey missed response. Is there additional information I can supply? I truly appreciate your reaching out to KFC as we want every guest to be treated like a friend in our home.*** ***
*** *** *** *** **

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

*** *** ***?
*** *** *** *** *** *** **
*** *** *** *** * *** *** *** *** ** *** *** *** Revdex.com, I have been told by the operations team that this customer has been contacted and the local team will bring this to resolution ? Regards,
KFC Customer Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
? very, very, very good.? well done everyone.? well done.? thank you.? I'm checking mail daily

*** *** *** ***? Thank you for contacting KFC.? Which location were you visiting as I'll need to reach out to that location to discuss refunding the cost of the sale?? Thank you,*** ***KFC *** **

Dear Ms***,? I sincerely apologize for the issues you encountered with the survey? I understand that this does happen on rare occasions and with your information the team is working to put in measures to prevent this from re-occurring? Since you were not able to secure your Go
Cup, I am sending you a $gift check good at any KFC? The gift check is going out in today's mail and should arrive later this week.? ? Thank you so much for reaching out.*** ***Associate Manager Operations AccountabilityKFC, Louisville KY

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ** *** and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolvedAlso, please see attached pdf of the order number that has been requested
Regards,
Sharita Collins
?

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
?

Revdex.com,We were able to make contact with the guest and resolve this matter.? ThanksKFC Customer Team

***? *** ***
***? *** *** *** *** *** **
***? *** *** *** * *** *** *** *** ** *** *** ***? We have gotten in touch with the customer to get additional information of the store location and will have the operations team resolve
this with the customer this week.Regards,KFC Customer Team

***? *** *** ***?
***? *** *** *** *** *** **
***? ***
***? *** *** *** * *** *** *** *** *** *** *** ***? please mark this issue as resolved