Rapid Blinds & Shutters

We had purchased shutters a few years ago for three rooms in our home from Rapid blinds. We love them so we decided to call and get an estimate for some additional rooms. Eric was our salesman. He listened and answered all our questions. We were given an estimate that day. He offered some great suggestions. We decided to do all the rest of our windows with shutters. The customer service staff are friendly and very pleasant. The installers were on time, very efficient, pleasant and did a great job. Rapid blinds has it right. They give outstanding customer service no matter who you work with. We have recommended them to friends and will continue to do so.

Extremely satisfied with the Shutters, we had three estimates & they were a great choice.

From customer service to the product everything was perfect. Would defiantly recommend them to my friends and family

Working with Rapid Blinds was a good experience thru the entire process. People in the office are friendly and courteous, the salesman was professional and easy to work with and the crew were awesome. I love my blinds and would definitely use this company again.

The absolute best and most professional experience I have had maybe ever if not, then in a very long time. And this was from start to finish. I absolutely love my shutters. Thank you and I will recommend and use in the future.

Great service from start to finish.

We had blinds installed recently and we love them. Great company and we would refer them to anyone! The installers were on time and the install was completed quicker than we anticipated. Thank you for great service and terrific product! We will use your company again should the need ever arise.

We recently purchased our blinds and a custom plantation shutters from Rapid Blinds and Shutters. Our experience was wonderful from start to final install. We are very happy and satisfied with our investment.

Thank you so much to the entire staff involved.

We had excellent service from Rapid Blinds. The salesman listened to what we wanted, he gave us some suggestions, and didn't try to push in any way. It was so easy dealing with him. Blinds arrived on time, were installed at our convenience, and look terrific. We are so satisfied we are having them back to finish a few more windows.

Two years ago, we installed shutters on the first floor of our home. The installers did an outstanding job! The finished product was better than we envisioned. We were so impressed, last week shutters were installed on the second floor. Thank you Rapid Blinds for installing a quality product with outstanding customer service. The [redacted]

After the installers seen all the problems with the doors not closing right, said, your salesman should of known to design the shutters in two parts due to the size. The office knows about the closing issues and will have the salesman come out tomorrow from 12 - 3 to see the problem. Next day I called the office after 4 and asked what happen to my appointment with the salesman, the receptionist said sorry but the salesman will not be coming over today the store manger has taken over the case and will review and call me in a few days. "Excellent Service at its best." Tuesday the following week I received a call from the store manger with a cheep fix take it or leave it. He only offered to fix window 1 only, with two new inner panels. I asked him will that help with the closing and the warping of the panels. He said No, the shutters are 9ft high and thats normal due to the size. I told him I'm not happy these results and if he can come pick up the shutters and repair my walls to original. He said, do to there's nothing wrong with them, the job is complete. I told him the shutter on window 2 does not even close! He said, "I'm looking at the photos I have from the installers, it looks like closes just fine. I offered him to come see the shutters himself, he said no need to he had photos. I said ok, I'll show people your complete fine job and ended the call with him. The salesman that designed the 9' foot tall shutters should of mentioned that these shutters will not close like the other shutters. I'm close to 60 years old and you want me to lift 9 foot tall shutters to close it. Now to the "professionally Installers" at Rapid Blinds & Shutters, that forgot to mention we damaged your wall with a nailgun, till I asked them why are these nails sticking out of the wall! The nerve to act like they where unaware of it till I showed them shows the incompetence they had. Then said we can repair it, thats no problem. They repaired it with silicone glue. Very professionally install I must say. Rapid Blinds & Shutters never showed up after the install, you act like shutters are designed to have hard time to close, you act like nothing is wrong with lifting shutters to close them. After I expose your lack of craftsmanship, lack of customer service, and lack of work ethics. You should tried to do the right thing instead of trying to act unaware. I think you as a owner/manger did know first hand this was wrong after you seen the photos first day but stalled on purpose to collect your money first from the credit card company before me calling them to tell them this job is not acceptable and I never signed off on it being done. Then me offer a cheep fix! The only thing you said that was right in your response to Revdex.com was that, I refuse to work on fixing the shutters with you due to lack incompetence Rapid Blinds & Shutters shows. I would like to ask Revdex.com to please come see the install in person and a full Refund.the owner of the company is threatening me with "Slander" last time we spoke on the phone, & having his attorney sending me a letter to stop posting negative reviews and complaints. I told him please do so I would love to see it! It's not slander to put in a complaint/review with a company online or to Revdex.com it's called freedom of speech! He did offer to due repairs on the project by having me buy the material for him! What a joke of a company! I can't believe rapid blinds is in business the way the owner is running it!"

Excellent product and service.

I couldn't be happier with my new Rapid Blinds! Dennis, our salesman, was informative and patient with all our questions. My new Shutters changed the entire look of our home. My home is not only more updated, but it actually made our rooms appear larger and more open. I wish I had called Rapid Blinds sooner, the impact is incredible. Thank You for adding value to my home!

I was referred by a family member after seeing them in her home. I am so happy that I decided to go with Rapid Blinds & Shutters, they went beyond to get me shutters that are inviting to my home. Start to finish with everybody involved went smooth, pleasant. I am very very pleased with my shutters!

The shutters delivered and installed were exactly as ordered. Sales representative & installation staff were great. Beautiful upgrade to my home.

Wonderful customer service...a great company. I would recommend to anyone.

At the time of installation all shutters were properly

adjusted as well as photographed to be closing and operating correctly and in

perfect working order.  However, if there

have been adjustments made since that time we are more than willing to re-inspect

any issues the customer is not pleased with.  Repairs are never an issue of dispute for our

company.  If something is not correct we

will fix or replace it without argument.  We are committed to going above and beyond for customer satisfaction.
We are somewhat confused why this customer is upset.  We offered to repair or remake any

product in need of attention.  However, the

customer refused that offer.  If the customer has changed their mind and

would like us to come back to their house please have them call our office and

we will be more than happy to do so.  Thank

you.

The entire experience working with Rapid Blinds from the office staff to the installation has been nothing but perfect. [redacted] from the sales department was very professional and made it easy in deciding what product to go with. I would definitely recommend Rapid Blinds to family and friends.

Excellent Customer service and satisfaction! Great prices!

We are very satisfied with our purchase of shutters from Rapid Blinds & Shutters. The price, professionalism, and people were awesome!