Rapid Recovery Solution, Inc.

At this time, I have been contacted...

directly by Rapid Recovery Solution, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[I received an email from [redacted] has been out sick forquite awhile now, but he sent you an email on 12-**-14. He stated in the emailthat your case has been closed. "  My reply to that was "These e-mails are useless. What I want is a statement reflecting how much money has been collected out ofthe total amount.  When was the last time your company collected any money? I'm entitle to a statement.  I have not received a statement since 2011 and itis now 2015.  Highly unprofessional way to conduct business.  An e-mail tellingme the account has been close without any documentation is not solving theproblem.  Shame on you for refusing to provide a statement.  I have asked repeatedlyto no avail.  "  and [redacted] reply was "When [redacted] gets back in I will have him handle your case."  That was on January **, 2015.  After that I have no heard anything from them.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Hi [redacted],
Considering 3 of the 7 payments have come back as NSF, we have to put an extended hold on the final payment of $2333.33. You are due $1446.66. As far as being dishonest, we collected $10,000 of the $14,000 placed and remitted every dime minus the $1446.66 that is still due....

I don;t know what else we could do to make you happy but we did the best we could for you.

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
We have turned over $300,000.00 in patient accounts to this company. Its true, they did FINALLY just send a report and a check for $800. Only after I called and emailed and then complained did I ever hear back from anyone at RRS. Its been 1 YEAR since we recieved the last report of accounts. And I went through the same ordeal to fnally reach anyone then. And now this, accusation of "[redacted]". Wow, I am speechless. This firm is holding onto our money. The spreadsheet reveals $20,000+ collected. We have only recieved $800!!!! I would attached the spreadsheet to this response but I believe it would violate HIPAA laws about patient confidentiality.I will learn from this obvious mistake by choosing RRS.  They seem to think its their money and seem to have no intention of ever paying us.This company should be investigated further. It [redacted].
[redacted]
[redacted] 
[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We are waiting with bated breath.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my...

complaint has NOT been resolved because:
 
 
 
The response from the company is incorrect, the documentation doesn’t state anything regarding the remittance time and quite frankly, the name and number I received to talk about distribution has not responded to any of my telephone calls to let me know that there would be delay of 60-90 day.  Furthermore, my account representative notified me that we would receive remittance after 30 days; he said our payment would be sent after February **, 2014.
 
 
 
 
 
Sincerely,
[redacted]

Thank you, I will look into this.

Unfortunately, we were unable to recover any money on this file. We are still working on it but if you would like to close, I will understand. I'm sorry we couldn't help you on this one.

I'm sorry but you failed to provide your business name or account number. I would love to help you get this resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This goes against the terms of our contract.  Payment is past due.  This issue is not resolved until I receive full payment.  Please do not respond until payment has been sent with tracking number. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I will be looking for the Check this week and if it is not there be re opening a case. 
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc regarding complaint ID [redacted].Sincerely,[redacted]

We are just the collector. You signed a contract, you did not pay. Even if we close the account, it doesn't mean you don't legally owe the money. There will be additional efforts.

You have $158.10 due you but remit is not ready yet. As soo as it is your funds will be sent to. Thank you for your business and I'm glad we were able to recover these long overdue invoices.