Rapid Recovery Solution, Inc.

Revdex.com:At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has...

NOT been resolved because:
[Your Answer Here] This is NOT resolved.  Its been 2 days since I heard from ** at RRS. No report of accounts, no check number, and no payment.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I submitted claims a few years ago with Rapid Recovery Solutions. They were very adamant that they would get the money from my customers that owed me and I would get paid. It was years later and still I never received anything from Raid Recovery Solution. I was going to look into another company taking over the job. I spoke with one person on the phone and they said if I didn't receive anything, then they never collected the money. I am in the process of switching owners of my business so I sent emails out to those clients that still owed me money and were in the collection process. One of the clients responded that she had to pay back the thousands of dollars they owed to me. They took it right out of her paycheck at work. She has agreed to find me a copy of that information. I NEVER saw A DIME from that or got anything even saying that they paid their debt! I have been trying for two months now to get in touch with Rapid Recover Solution regarding my payment. No one ever answers the phone, just an answering machine. I have left message after message and yet I have received no response. The company claims that it is lawyer based and they follow all of the practices and they get customers their money. That is when I went online and saw all of the reviews. It looks as though I was ripped off thousands of dollars. I would like an immediate response from Rapid Recovery Solution. Please email me immediately and let me know how and when to expect my payment.

Review: This Collection Agency has collected a debt for our company and has not paid to us our percentage of the proceeds. The debt was collected on April *, 2015 for $1000.00 and I have not received any payments to date. I have emailed and left messages with no response.Desired Settlement: Check payment to US Beverage Net, Inc. for our percentage of 62%=$620.00

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: RRS collected funds from at least one of our clients that I am ware of. The collection agency has failed to pay our company any funds despite the many phone calls and emails I have sent. They collected funds from our client on 4/**/14 it is now 9/**/14. I have left numerous messages and no one calls back. I have sent emails requesting an activity report, those are sent with no headings or messages. I have sent emails requesting information on when we can expect payment and no one responds. I truly do not know if they are actively working our collections or if the company is a fake. I called at 8:30 am this morning and spoke with [redacted] and was told again that I would need to leave a message with a [redacted] who does not return my calls. I had asked her to please pay us for what they have collected and to cancel our contract. She told me that if we cancel our contract we would need to pay them!Desired Settlement: I would like to receive payment from the account or accounts placed with RRS and I would like RRS to void our contract without any liability to our company.

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].

Sincerely,

Review: We signed a contract with this company in January of 2013. We were told that we would receive a statement or bill once a month keeping us updated on our accounts & also either a check or a bill depending on payments. We have not received any thus far. We have contacted several people over several months & either get no response or are told they have forwarded to accounting & that we will get a response & never do. We have no idea the activity that has gone on with our patients & can not update our system on our end, so we don't know if they have paid or not & if we can schedule them or not. We finally got a hold of one person that said accounts had been paid & that a check was owed to us & we have not received any correspondence since then. We again have emailed & called several times on this issue with no response. It is not only extremely unprofessional how we have been treated but the company has more than breached their contract.Desired Settlement: We would like the money owed to us & would like our contracts cancelled immediately.

Business

Response:

I am unable to find you in our system, that may be the problem. Are you sure we are the correct Rapid Recovery?

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I have an account number and also all corresponding emails with them. This is the last person we spoke with

Our account number with them is

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

What about the contact do you think was breached?

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We have sent all our correspondence to our lawyer since starting with your company along with the contract we signed, we have a meeting with him on Tuesday. We will let you know what he advises us to do from this point on.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I hire this company to collect debts from my ex-tenant ([redacted]). I provide all documents, including money judgment. I paid $ 50.00 at the beginning to run a screen for [redacted]) told me that it is no info on my ex-tenant and I need to pay $ 700.00 to file documents in court. I paid by [redacted] end on November. I tried to contact them since then : left several voice messages, send e-mails – no any response. If I call -it is only automatic voice mail and no any of my phone calls where returned.

I lost my money, what I paid them and a lot of time for nothing.

I would like to get all my money back and will go with a different collection agency, who will at least answer my questions and give an update.Desired Settlement: The phone # listed on Revdex.com site - are not valid phone #. Also the phone # ###-###-#### -provided by [redacted] - are not in service and ###-###-#### - gets ONLY an automatic response.

I would like to get all my money, what I paid them back and some satisfaction for loosing a lot of time.

Review: I HAVE BEEN TRYING TO GET IN TOUCH WITH SOMEONE AT RAPID RECOVERY TO GET AN ITEMIZED STATEMENT OF PAYMENTS THAT WERE SUPPOSED TO BE SENT TO OUR OFFICE. PATIENTS HAVE PAID THEM BUT WE HAVE NOT RECEIVED PAYMENTS.Desired Settlement: I WANT A LIST OF ACCOUNTS PAID AND CHECK NUMBERS TO POST PAYMENTS. LIST OF ALL ACCOUNTS, PAST AND PRESENT.

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: RRS was contracted to collect bad debt. Agreed upon in writing was that they were to retain 38% of what they collect. $1500 was collected but only $310 has been paid. Further, $850 was paid for court costs to file suit for the remaining balance. For two years RRS has ignored regular and repeated requests for payment or explanation. RRS refuses to confirm that court papers were ever filed as promised.Desired Settlement: $620 for money owed per our original agreement less their commission plus a refund of the $850 for court costs.

Review: I was recently contacted by Rapid Recovery Services. The person contacting me ([redacted] the phone number (###-###-####. The person who answered my call and messages left on my phone, Stated that his office was an attorney and his "client" is trying to collect a debt. This "gentleman" in an instant became very aggressive and when I told him I had researched him on [redacted] he became Irate! He began all sorts of threatening behavior.

I have recently gone through bankruptcy and am in no position to make any sort of payment. Before I could tell him the fact he began to SCREAM and act like a crazy person.

If this is how they run their "business" they should be put out of business.

Threats of legal action on behalf of his client and or judgments filed by his "legal" office are false. This person is not a lawyer nor is the business a law office!

I hope anyone who reads this and has been taken in by this guy will file a complaint as well. The threatening nature of his calls and behavior are very unprofessional!

This statement is directly from the letter their office sent:

"Unless you notify this office within 30 days after receiving this notice that you dispute the validity of the debt or any portion thereof, This office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice you dispute the validity of this debt or any portion thereof, this office will: obtain a copy of the judgment and will mail you a copy of such judgment or verification....:Desired Settlement: I wish for Rapid Recovery Solution to STOP ANY AND ALL CONTACT WITH ME AT ONCE!!!!

Business

Response:

[redacted] acted professionally and in accordance with the law. The quote from the letter is required to be sent under FDCPA. It is there to protect you against false claims of which we have not made any. If you would like to dispute the debt, please follow your Federally protected rights and do so by mail. Upon receipt of a dispute, our client will decide what to do next as we do not own this debt.

Review: I was scammed into signing a yellow pages USA form thinking I was just verifying my business information. About a month after I returned the form Yellow Pages USA sent me an invoice for over $500.00. I immediately tried to call them but their listed number goes to a fax machine. I returned the invoice writing "cancel" on it. The next thing I know Rapid Recovery Solutions is calling me to collect on the debt. I told them about the situation. They transferred me to [redacted] who said he was over a legal team. He told me that everything I signed sounded like a legitimate contract and that he has not received any complaints from customers. I called in two days later and talked with [redacted] who also said he had not experienced any complaints personally in the years he has worked with Yellow Pages USA and then hung up on me. They also called and left message with my employees saying that I owed them $598.00. Yellow Pages USA is a scam and this company is helping them collect their money in a reckless and rude manner.Desired Settlement: I want them to never contact me again.

Business

Response:

We are just the collector. You signed a contract, you did not pay. Even if we close the account, it doesn't mean you don't legally owe the money. There will be additional efforts.

Review: I submitted three outstanding client accounts for collection via email on 7/*/13. I have received reports from Rapid Recovery stating they have collected in full on two of those accounts . I have asked for payment on those 2 collected accounts, via voice mail and email, on no less than 10 ocassions. I have NO response from Rapid Recovery employees.Desired Settlement: Mail the proceeds from the 2 account collections, minus the agreed upon fee, immediately.

Business

Response:

I apologize for the lack of communication, you are owed funds and a check will be sent with the next check run. Thank you for your business.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory pending my receipt of payment promised.

Sincerely,

Review: Hired Rapid Recovery last year. They collected payments from my clients but failed to pay me my share. I have called and emailed several times and no response. The seem to have disappeared.Desired Settlement: I would like to be contacted so that they can pay me what is owed. Would also like to know if this company is still legally operational

Review: We hired Rapid Recovery Solution to collect monies that were outstanding from patients. We received a report in April of 2014 showing that they had collected some monies. We have tried since April to get out share of the monies they collected. We have tried by phone and email to no avail. We were told that there was only one person we can speak to who handles this. We have left several messages for him and emails with no response.Desired Settlement: We would like to receive our share of the payments they collected

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: In February 2014 we turned a past due account over to Rapid Recovery Solutions (RRS) for collection. The matter was settled and the customer paid RRS the past due monies in March. We were told in March 2014 that a check would be issued to us in April or May. We called RRS on 4/*/14, 4/**/14, and emailed on 5/**/14 and 6/**/14 to get an accounting of the money collected and find out when a check would be issued. RRS has not responded and we have not received our check.Desired Settlement: A check for the money collected minus RRS's fee.

Business

Response:

We would need to know your business name and name of the debtor in question to help resolve this issue. Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

To answer the business' response:

Our name is [redacted].

Business' reference # is [redacted]. Debtor is [redacted].

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Your file is currently under audit. As soon as that is complete you will have your portion of the money.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We are waiting with bated breath.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: On Feb. *, 2013 we contracted with RRS to collect past due collections from 2 of our customers. We agreed to their terms where they would receive 25% of the amounts collected with the balance to be paid to us. In a report from RRS dated 4/**/13 they said they had collected $650.00 from one of the customers owing us. This should have resulted in a check to us in the amount of $487.50 (with RRS keeping 25% or $162.50). We have called more than 10 times asking for this money which their report clearly states they have collected for us but we never get a call back. When we call the customer device number we always get forwarded to a phone line that is either unattended or this person simply does not return calls. Then after 5 months of not receiving any updated reports from RRS we called customer service and asked for an updated report - this report dated 10/**/13 states that RRS has now collected $1,670.35 from our 2 customers but again, we haven't seen a dime of this money and we continue to try to contact RRS to no avail (never, ever return our calls). The good news is that RRS has collected nearly half of the past due amounts but the bad news: we haven't received a dime in over 10 months since we signed up asking them to recover these monies for us.Desired Settlement: We want RRS to honor their commitment, specifically to send us the funds we are due based on the most recent collection summary report sent by RRS. The total collected as of the 11/**/13 report from RRS is $1,670.35. Based on our initial agreement $417.87 is for RRS to keep (25% of amount collected) and we are currently owed a total of $1,252.76

Business

Response:

Thank you for your business, I'm glad we could help. Now lets see if we can figure out why you have not been paid. Give me a week to get to the bottom of this.

Business

Response:

I responded to this already.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Hi [redacted],

We received a check in the mail today from RRI so we now consider this closed - thank you for your help. I honestly believe we wouldn't have received anything from them without the help of Revdex.com!

Review: Business collected money and doesn't answer phone calls or return emails. Business owes me at least $3000. Failure to pay will result in sueing for business distress caused to me and for discriminationDesired Settlement: Send payment of $3500 IMMEDIATLY

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: RRS received a payment of an account and they are refusing to provide me with the proper information.

they say the client paid and that he will be sending the check NSF after 60 days or that he will put a stop payment, which is not correct.

When the person bounce a check they get notified within few days. when the person puts a stop payment on the check they receive notice within few days.

After a check has been cleared the client needs to follow legal proceedings against the person obtaining the founds and provide to the bank legal reasons to refuse the payment after an specific amount of time.

RRS refused to provide me with a satisfactory response on the payment, and when I tried to get information they claimed it was a postdated check.

They are saying that they have a policy to keep payments up to 90 days because me and the business paying the money will team and when I get payment the business paying will go and return the check which is rather infantile to host that notion.Desired Settlement: I need to receive the payment that is due to me. The customer who paid the money received the merchandize and I have not received any payment to this date.

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,

Review: We had a delinquent account and Rapid Recovery Solution was to collect payments owed to us at a percentage. I have called and emailed consistantly for the past three months with no response from the two contacs I have. [redacted] and [redacted]Desired Settlement: Money collected from my previous customer to be sent to my company.

Consumer

Response:

At this time, I have not been contacted by Rapid Recovery Solution, Inc. regarding complaint ID [redacted].Sincerely,[redacted]