Resurgent Capital Services LP

Please see Resurgent's attached response to the referenced complaint as well as any relevant documents.March 18, 2015 *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No
*** Previous Creditor: *** *** *** *** *** ** Original Creditor: *** *** *** Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear *** *** This letter is in response to your correspondence dated March 10, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** *** *** *** ** *** on or about August 16, 2010. Please review the following account information: This account originated on November 20, with *** *** *** *** and was opened with *** ***. This account charged off on July 31, with a balance of $801.77. The last payment in the amount of $was received on March 10, 2015. All ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNVThe original creditor may also continue to report the history of this account from the origination date to the time of sale. *** *** contacted Resurgent via telephone on March 10, 2015; during this call he agreed to and paid a settlement payment in the amount of $to satisfy the above referenced accountWe have updated his account to “settled in full”The account is considered resolved in our office, and Brian Buxton should not be contacted by Resurgent or any affiliate companies regarding this account. In accordance with the Fair Credit Reporting Act (“FCRA”), a request to update this account as “Paid in Full for Less than the Full Balance” will be submitted to the three major consumer reporting agencies during the next reporting cycle. If you have any further questions, comments or concerns, please contact Customer Service at *** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P

** *** ***, *** *** ** *** Toll Free Phone *** Greenville, SC Toll Free Fax*** Hours of Operation Monday-Thursday 8:00AM-7:00PM Friday 8:00AM-5:00PM November 19, *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C
Greenville, SC 29601-RE: *** *** Case/File No*** Previous Creditor: *** *** *** Original Creditor: *** *** *** *** Current Owner: LVNV Funding LLC Account Number* *** Reference Number: *** Current Balance: $1,Dear *** *** This letter is in response to your correspondence dated November 18, regarding the above referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** *** on or about August 11, As of the date of this communication, the account balance is $1,Please review the following account information: This account originated on November 19, with *** *** *** *** This account charged off on July 26, with a balance of $The last payment in the amount of $was received on December 21, No payments have been received on this account since Resurgent started servicing it in August Enclosed is an account summaryAll ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNVThe original creditor may also continue to report the history of this account from the origination date to the time of saleIn accordance with the Fair Credit Reporting Act, the LVNV tradeline is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removedResurgent received multiple disputes that *** *** submitted electronically through the consumer reporting agenciesResurgent responded to each one in the adequate time by providing the corresponding information to the respective credit bureausPlease find enclosed the letter mailed to *** *** containing debt validation on October 20, If, after review of the above referenced information, *** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud, or a notarized fraud or identity theft affidavit in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdfIf this account was paid or settled in full, the settlement offer, cancelled check(s), and/or confirmation of payment in full would help us resolve this complaintIn addition, if *** *** has any correspondence to/from *** *** *** *** and/or *** *** *** concerning her dispute, it may help with our investigation, so please have her forward it to: Compliance Department or Fax:*** ** *** *** *** *** Greenville, SC If you have any further questions, comments or concerns, please contact Customer Service at *** *** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. They claim to have previously given me validation which they have not. If they have, they should have no problem posting the validation I asked for in the response. Sending me a statement is not debt validation. They ignored my request for debt validation once again. You can see what I asked for and see what they provided. A form letter and a copy of an original contract with *** *** is not debt validation. I am attaching my debt validation request letter now for the 3rd time and I need specifically what it asks for or they have proven they can not validate the debt. Also, Junk debt buyers can not be factoring companies. You can not bend the definition. *** *** would be the factoring company, not the junk debt buyer LVNV. If they will not provide exactly what I ask for in my validation request letter, it shows they can not validate this debt. Claiming to have validated it in the past, when they have not, is ridiculous and I'd like return receipt proof they sent me anything. I am using the letter I sent them, with my requests, and the blatant disregard for what I asked for in their response, to contact the Federal Trade Commission. LVNV has shown in the responses here that they will not honor my request for debt validation or acknowledge falsely reporting as a factoring company. I will allow the FTC to investigate what they are doing here and how they have ignored my requests. Should they not immediately provide "WHAT I ASKED FOR" in the attached letter for the third time, they need to stop reporting to the credit bureaus as this debt is not validated. I will await their final response before contacting the FTC and filing a case against them based on their responses
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint. Regards,*** *** This is the classic runaround I have repeatedly asked for information about the title if you are working so closely with *** give me there phone number you have the money give me the title , the phone number to the Department at *** that has the title

Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

November 11,
*** ** ***
Revdex.com of Upstate South Carolina
NChurch StSuite C
Greenville, SC 29601-
RE: *** ** ***; Case/File No
***
Previous Creditor: *** *** ***
Original Creditor: *** *** *** ***
Current Owner: LVNV Funding LLC
Account Number: ***
Reference Number: ***
Dear *** ***
This letter is in response to your correspondence dated November 7, regarding the above referenced account. LVNV Funding LLC ("LVNV") owns the account number ending in*** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV. The account was previously sold by *** *** *** on or about November 17, 2008. Please review the following account information:
This account originated on March 9, with *** *** *** ***
This account charged off on October 15, with a balance of $1,
The last payment in the amount of $was received on January 1,
All ownership rights were transferred to LVNV when this account was purchased from the previous creditor. Those include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”). When the account was settled, status was updated to "settled in full" and a request to update the LVNV tradeline to "account paid in full for less than the full balance" was submitted to the three major consumer reporting agenciesAs a courtesy, a request to delete LVNV tradeline will be submitted to the three major consumer reporting agencies during the next reporting cycle
We do not condone harassment or unprofessional communication with consumers, as is it is our goal to adhere to all state and federal laws and regulations concerning the collection of debts. We have reviewed calls on MsOwens account and determined that the customer service representatives did not act in an unprofessional manner
If you have any further questions, comments or concerns, please contact Customer Service at ***
Sincerely,
** ***
Compliance Department
Resurgent Capital Services L.P

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

March 4, 2015 *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No. *** Previous Creditor: *** *** *** *** Original Creditor: ***
*** *** Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear *** *** This letter is in response to your correspondence dated February 23, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV. Resurgent would like to thank *** ***-*** for bringing this matter to our attentionResurgent does not condone harassment or unprofessional communication with consumers, as is it is our goal to adhere to all state and federal laws and regulations concerning the collection of debtsAccordingly, we expect the same of the servicers collecting on our behalf. After investigating the account, we did not find any evidence of the mishandlings alleged in the complaintDespite these findings, the account has been closed, and *** ***-*** should not be contacted by Resurgent or any affiliate companies regarding this accountCurrently, LVNV is not reporting the account to the major consumer reporting agencies (also known as “credit bureaus”)We apologize for any inconvenience experienced regarding this account. If you have any further questions, comments or concerns, please contact Customer Service at *** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me under the following conditions: Resurgent Capital, Inc., Lvnv funding, et.al (LVNV), upon receipt of payment shall provide a written reply directly to my address of record, stating account paid in full and that they are immediately notifying *** *** *** *** ***, as well as any other third party they may have reported my information to, to have their information removed from my credit file in its entiretyI will be forwarding payment via certified bank funds for $along with a copy of the settlement response provided to the Revdex.com, to be delivered via certified U.Smail to LVNVI will provide LVNV business days upon certified receipt, to provide their written reply to me via U.Smail, complying with the conditions stated hereinIf for any reason LVNV is in disagreement to or fails to adhere to the conditions of settlement, then they may make their response known with a reply, otherwise we are in full agreement and all parties shall move forward to resolution under the terms thereinI will allow business days for any further reply to this open complaint before moving forwardRegards, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

December 2,
*** ** ***
Revdex.com of Upstate South Carolina
NChurch StSuite C
Greenville, SC 29601-
RE: *** ***; Case/File No***
Reference Number: ***
Dear *** ***
This letter is in response to the additional concerns submitted by *** *** dated November 25, regarding the above referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV
All ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNVThe original creditor may also continue to report the history of this account from the origination date to the time of sale
In accordance with the Fair Credit Reporting Act, the LVNV tradeline is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed
Resurgent follows all applicable federal and state laws regarding collections activities
In the previous response dated November 19, 2014, the letter containing debt validation dated October 20, was attachedThe letter was sent to the same address that *** *** provided on her initial Revdex.com inquiryLetters are sent through U.SPostal Service First Class mail, which does not offer proof of mailing or delivery. However, our account records indicate that the letter was sent to *** *** and it has not been returned to us as undeliverable
If you have any further questions, comments or concerns, please contact Customer Service at ***
Sincerely,
** ***
Compliance Department
Resurgent Capital Services L.P.%

** *** *** *** *** ** *** Toll Free Phone*** Greenville, SC Toll Free Fax*** Hours of Operation Monday-Thursday 8:00AM-7:00PM Friday 8:00AM-5:00PM November 18, *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C
Greenville, SC 29601-RE: *** ** ***; Case/File No*** Previous Creditor: *** *** Current Owner: *** *** Account Number:*** Reference Number: ***
Dear *** ***
This letter is in response to your correspondence dated November 12, regarding the above referenced account*** *** owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by *** *** The account was previously sold by *** *** on or about April 29, The last payment on this account was received on October 28, in the amount of $15,The account was updated to “settled in full” on November 7, On November 7, 2014, *** *** was notified that the account was considered settledIn an effort to further assist *** ***, correspondence was sent on November 14, and November 17, Copies of these letters are enclosed for your reviewAdditionally, we have been in frequent contact with *** *** in an effort to resolve her issuesIf you have any further questions, comments or concerns, please contact Customer Service at*** *** Sincerely, ** *** Compliance Department Resurgent Capital Services L.PEnclosures %

March 2, 2015 *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ** ***; Case/File No. *** Previous Creditor: *** *** ***, LLC Original Creditor: *** ***
*** ***, Inc. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $44,675.34 Dear *** ***: This letter is in response to your correspondence dated February 24, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** ***, LLC ("***") on or about September 23, As of the date of this communication, the account balance is $44,Please review the following account information: This account originated on May 17, with *** *** *** ***, Incand was opened with *** *** ***, Inc. This account charged off on September 19, 2005. The last payment in the amount of $was received on November 15, 2004. No payments have been received on this account since Resurgent started servicing it in September 2011. Enclosed is an account summary for your review. All ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Currently, LVNV is not reporting the account to the major consumer reporting agencies. Receipt of this complaint is the first communication, written or otherwise, that Resurgent has received from *** ** *** regarding the above-referenced accountOur records indicate *** ** ***’ complaint includes a notice demanding that we cease communication with herWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customer. If, after review of the above-referenced information, *** ** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud, or a notarized fraud or identity theft affidavit, in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf. If this account was paid or settled in full, the settlement offer, cancelled check(s), and/or confirmation of payment in full would help us resolve this complaint. In addition, if *** ** *** has any correspondence to/from *** *** ***, LLC, *** *** *** ***, Incand/or *** *** ***, Incconcerning her dispute, it may help with our investigation, so please have her forward it to: Compliance Department or Fax: *** ** *** *** *** *** Greenville, SC 29603 If you have any further questions, comments or concerns, please contact Customer Service at ***-*** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P. Enclosure

October 24,
*** ** ***
Revdex.com of Upstate South Carolina
NChurch StSuite C
Greenville, SC 29601-
RE: *** ** ***;
Case/File No***
Original Creditor: *** *** *** ***
Current Owner: LVNV Funding LLC
Account Number: ***
Reference Number: ***
Current Balance: $
Dear *** ***:
This letter is in response to your correspondence dated October 20, regarding the above referenced account. LVNV Funding LLC ("LVNV") owns the account number ending in*** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV. The account was previously sold by *** *** *** *** on or about November 18, 2008. As of the date of this communication, the account balance is $861.62. Please review the following account information:
This account originated on June 17, with *** *** *** *** and was opened with *** *** ***
This account charged off on November 16, with a balance of $The last payment in the amount of $1,was received on April 14, No payments have been received on this account since Resurgent started servicing it in November All ownership rights were transferred to LVNV when this account was purchased from the previous creditor. Those include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”). Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNV. The original creditor may also continue to report the history of this account from the origination date to the time of sale
Receipt of this complaint is the first communication, written or otherwise that Resurgent has received from *** *** regarding the above referenced account. In accordance with the Fair Credit Reporting Act, a request to update the LVNV tradeline as “disputed” will be submitted to the three major consumer reporting agencies during the next reporting cycle
Enclosed is an account summaryIf, after review of the above referenced information, *** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud, or a notarized fraud or identity theft affidavit in order to help us resolve this matter. Blank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf.
If this account was paid or settled in full, the settlement offer, cancelled check(s), and/or confirmation of payment in full would help us resolve this complaint.
In addition, if *** *** has any correspondence to/from *** *** *** *** and/or *** *** *** concerning her dispute, it may help with our investigation, so please have her forward it to:
Compliance Department or Fax: ***
** *** *** *** ***
Greenville, SC
If you have any further questions, comments or concerns, please contact Customer Service at ***
Sincerely,
** ***
Compliance Department
Resurgent Capital Services L.P.
Enclosure(s)

February 2, 2015 *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No. *** Previous Creditor: *** *** *** Original Creditor: *** *** ***
*** Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $1,578.85 Dear *** *** This letter is in response to your correspondence dated January 28, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** *** on or about February 18, As of the date of this communication, the account balance is $1,Please review the following account information: This account originated on July 26, with *** *** *** *** This account charged off on January 6, with a balance of $807.56. The last payment in the amount of $was received on May 6, 2008. No payments have been received on this account since Resurgent started servicing it in February 2009. Please find a bill statement and an account summary for your review. All ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Since the legal time limit for bureau reporting is approaching on this account, a request to delete LVNV tradeline will be submitted to the three major consumer reporting agencies during the next reporting cycle. Resurgent utilizes third party collection agencies to service accounts on its behalfThis account has been placed with various collection agencies since LVNV’s acquisitionAny notification requirements for this account would have been met by these collection agencies. Our records indicate that *** *** *nquiry to the Revdex.com contained a notice demanding that we cease communication with herWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customer. If, after review of the above-referenced information, *** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud, or a notarized fraud or identity theft affidavit, in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf. If this account was paid or settled in full, the settlement offer, cancelled check(s), and/or confirmation of payment in full would help us resolve this complaint. In addition, if *** *** has any correspondence to/from *** *** *** *** and/or MHC *** *** concerning her dispute, it may help with our investigation, so please have her forward it to: Compliance Department or Fax* *** ** *** *** *** *** Greenville, SC 29603 If you have any further questions, comments or concerns, please contact Customer Service at ***
*** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P. Enclosure(s)

October 7,
*** ** ***
Revdex.com of Upstate South Carolina
NChurch StSuite C
Greenville, SC 29601-
RE: *** *** ***; Case/File
No***
Dear*** ***:
This letter is in response to your correspondence dated October 6, regarding the above referenced account. LVNV Funding LLC ("LVNV") owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV.
Resurgent would like to thank you for bringing this matter to our attention. After investigating the account, we did not find any evidence of the mishandlings alleged in the complaint. Despite these findings, the following account has been closed. The LVNV tradeline is not reporting to the three major consumer reporting agencies. We apologize for any inconvenience experienced regarding this account
Acct No.***
Reference No***
Original Creditor: *** *** ***
If you have any further questions, comments or concerns, please contact Customer Service at ***
Sincerely,
** ***
Compliance Department
Resurgent Capital Services L.P

Please see Resurgent's attached response to the referenced complaint as well as any relevant documents.March 18, 2015 *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No
*** Previous Creditor: *** *** ** ** Original Creditor: C*** *** ** ** Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $3,164.48 Dear *** *** This letter is in response to your correspondence dated March 12, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** ** ** ("***") on or about April 20, As of the date of this communication, the account balance is $3,Please review the following account information: This account originated on July 1, with *** *** ** ** and was opened with ***. This account charged off on October 6, with a balance of $1,897.27. The last payment in the amount of $was received on March 5, 2004. No payments have been received on this account since Resurgent started servicing it in April 2005. All ownership rights were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect and report to the consumer reporting agencies (also known as “credit bureaus”)Currently, LVNV is not reporting the account to the major consumer reporting agencies. Resurgent received the multiple electronic disputes that *** *** submitted through the consumer reporting agenciesResurgent responded to each one in the adequate time by providing the corresponding information to the respective consumer reporting agencies. Resurgent utilizes third party collection agencies to service accounts on its behalfThis account has been placed with various collection agencies since LVNV’s acquisitionAny notification requirements for this account would have been met by these collection agencies. A judgment was obtained July 3, in the County Court of *** County, *** with case number ***Our records indicate that *** *** was served the summons and complaint on May 29, Enclosed is a copy of the judgment and proof of service for *** ***’ reviewWe are not the source of public record information reported by consumer reporting agenciesIf *** *** wishes to dispute or challenge public record entries, we recommend that he contact the consumer reporting agency that is reflecting the judgment, ask them for the source of that information, and then direct your dispute or challenge to the source of the information. If, after review of the above-referenced information, *** *** believes this account is fraudulent, we ask that he provide a completed police/incident report regarding the fraud, or a notarized fraud or identity theft affidavit, in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf. If this account was paid or settled in full, the settlement offer, cancelled check(s), and/or confirmation of payment in full would help us resolve this complaint. In addition, if *** *** has any correspondence to/from *** *** ** ** and/or *** concerning his dispute, it may help with our investigation, so please have him forward it to: Compliance Department or Fax: *** ** *** *** *** *** Greenville, SC 29603 If you have any further questions, comments or concerns, please contact Customer Service at ***
*** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P. Enclosure ?

** *** *** *** *** ** *** Toll Free Phone *** Greenville, SC Toll Free Fax*** Hours of Operation Monday-Thursday 8:00AM-7:00PM Friday 8:00AM-5:00PM November 18, *** ** *** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-RE: *** ** ***; Case/File No.*** Previous Creditor: *** *** Current Owner: *** *** Account Number: *** Reference Number:***
Dear *** ***
This letter is in response to your correspondence dated November 12, regarding the above referenced account.*** *** owns the account number ending in *** Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by *** *** The account was previously sold by *** *** on or about April 29, The last payment on this account was received on October 28, in the amount of $15,The account was updated to “settled in full” on November 7, On November 7, 2014, *** *** was notified that the account was considered settledIn an effort to further assist *** ***, correspondence was sent on November 14, and November 17, Copies of these letters are enclosed for your reviewAdditionally, we have been in frequent contact with *** *** in an effort to resolve her issuesIf you have any further questions, comments or concerns, please contact Customer Service at *** *** Sincerely, ** *** Compliance Department Resurgent Capital Services L.PEnclosures %

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
The letter resurgent sent as their "proof"only supports meNo where in that letter does it tell me that mailing invoices to me is optional or only a coutesyIt does give me the option to set up automatic payments taken directly from my account, but that is not really an option for me as I do not get paid on the same day every month to know the money would be thereTherefore I chose to stick with the paper invoices. Even after resurgent responded in saying all the glitches associayed with my account had been taken care of, my invoice due november 15, was post marked November 19th and didn't arrive until the 23rdIt also states on the invoice to detach payment coupon and return it with paymentNow since resugents last response was I should send payment whether I get an invoice or not, I had already sent my payment alone without the corrisponding payment couponI have checked and Iit was put in the mail on november 19th and has not yet been depositedprobably because without yhe payment coupon they don't have the info they need in order to know what to do with it and I suspect they will use that as an excuse to charge another unwarranted late fee I spoke to a few other friends with loans that were taken over by resurgent who are also unhappyI will encourage them to also file a complaint with the Revdex.com &/or refinance with a different company
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***