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Richardson Insurance Reviews (210)

Sad to learn that Woolley Home is not Revdex.com accredited (Perhaps it is under the name Woolley Home Solutions or Woolley Fuel Company.) I and my parents before me have been dealing with this firm since they were [redacted] They have maintained our furnace with excellent service for over years of conversion from coal to several furnace replacements over the many years of living in the same house I just had my annual furnace tuwith Art Dand Chris They called me ahead of their expected ETA, arrived early and the job was done efficiently, and all was left clean in the furnace room in the basement When my Mother was ill in the hospital in December, 2011, I had to leave the basement open for the techs who were scheduled to install the latest furnace and tank while I was at the hospital daily to oversee Mother's care This major job took about a week I was able to have heat and hot water when I came home in the evenings I cannot tell you how trustworthy and honest the guys were--no problem! I would highly recommend this company to other homeowners--and courtesy, knowledge, honesty, people skills reign supreme

Art Dat Woolley Fuel has been servicing our oil burners/boilers for several years He is the best Friendly, courteous, knowledgeable and does quality workIt is always a pleasure to have him come out to help us and we know the job will be done right We also always appreciate his good advice on how to maintain our system properly Thanks Art

[redacted] *at Woolley Fuel was most professional, courteous, friendly and knowledgeableI recommend him

Art did a great job And he also gave me tips on how to properly maintain the system I would highly recommend him!!!

Dave B. was on time, professional, and friendly. Everything went very smoothly.

I want to share a very positive experience about Woolley Home (Maplewood, NJ)Art Dwas very professional and helpful in determining what was going on with my home's AC Fortunately the issue ended up being something different than the ACI was charged for only a service call I believe some companies may have taken advantage of the situation and charged me significantly more $ I strongly recommend Woolley Home and will ask for Art Dwhen I need Woolley Home's service again

I recently switched to Woolley Fuel for the annual maintenance of my AC and boiler. I highly recommend both Art and Joe. Both of these technicians were on time, polite and competent. I would highly recommend.

Art recently came to perform our annual service and cleaningHe called before arriving to keep us informed and updated on his arrival timeWhile performing the service Art explained some of the features of our boiler and showed me how to perform a check of the system if for some reason it failedThis included how the computer would reset and indicate the problem area so this information could be used when calling for serviceHe conducted himself in a professional and courteous manner the entire time and I would highly recommend both him and this company to anyone

Helpful and quality work on replacement piece we needed for our boiler

Art D showed up as scheduled, always communicated exactly what needed to be done and answered all questions Art exhibited a high degree of knowledge about our heating system and completed the work in a neat and professional mannerWould not hesitate to recommend Art to anyone As a side note, also have our oil delivered by Woolley, and have found Mark to be extremely professional and friendly no matter what the weather or time of year Always a pleasure to have either off these gentlemen show up at our house

Just want to give a 5-star review for the people from Woolley Home Solutions, and in particular Art D. & Chris J. always helpful and great to work with. Art has been here many time and Chris is a first timer with apparently a great future. A lot of years of good service (and repairs when needed)! Hugh W.

Annual boiler check up Ed is a seasoned professional who takes the time do the job right and answer my questions He always does his best to make sure the boiler is operating at peak performance

An extreme cold snap created a heating system problem. Ed from Woolley Home attempted to resolve the issue. Ed who is a highly experienced technician, had never been confronted with this type of problem. He contacted the furnace manufacture’s technical service department. They were stymied by the problem. After a couple of hours, they thought they had a solution. Unfortunately, shortly after leaving the problem continued. Once again, I contacted Woolley Home Solutions and Ed returned first thing the following day. He was relentless in trying to diagnose the problem. After significant effort on his part, was successful in correcting the issue with out the help of the manufacturer. I can not praise Ed highly enough for his analytical and technical skills. Not to mention his persistence. Once resolved he further demonstrated his professionalism by contacting the manufacture service technician to advise them of the solution for which they were grateful. Woolley Home again exceeded my expectations as it relates to their commitment to customer service.

Ed seemed to know immediately what the issue was with our boiler What I thought would be a thermostat replacement was actually something much more simple Ed passed the thermostat went straight to the boiler and found the problem My husband had turned the water temperature up too high so the heat wouldn't shut off minlater, done! Also, what I figured to probably to be an all day wait for service simply did not happen Ed was there by 9:am

Eddie of Woolley Home has done a great job working through the idiosyncrasies HVAC system in the house we just moved into He has been patiently trouble shooting all sorts of noises and control issues It is already improved and we have a good plan for the fix

Excellent and professional service performed by David B Been using Woolley for nearly years Great company

Art  was out for our annual furnace cleaning He was polite and professional and the furnace is running great

Ed came to replace thermostats He was able to come a bit earlier then expected, which was great Put them in quickly and then checked to make sure heat and air worked both downstairs and upstairs before leaving

Ed P was our technicianHe was efficient, professional and friendlyAbove that though, he explained how to care for our system and I felt very secure in his knowledgeYou could tell he had been doing this 30yrs and just all around knew his stuffHe also had a great sense of humorI really liked himHonestly Woolley Oil no matter who I am dealing with are really helpful considering a yer ago I didn't know one end of a furnace from another and know I am quiet proficient thanks to them

Ed P with Woolley Home was helpful and efficient in narrowing down the issue and fixing it

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Address: 544 West First Street, Morehead, Kentucky, United States, 40351

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