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Richardson Insurance Reviews (210)

Art did a great job with annual tuon boiler I ask a lot of questions and he is very patient providing great feedback and explanations As a relatively new, first time homeowner it is reassuring to know what to expect understanding not only the importance of operations & maintenance, but also how and specifically what to do to get the most life out of my boiler as possible Art D clearly understands the customer's point of view and anticipates needs, addressing concerns proactively and providing a valuable service

What would Woolley do without Ed? He has provided us with reliable, conscientious service for years He was just here to do annual maintenance on our furnace and I have a great deal of confidence that our system will run smoothly under his watch He is knowledgeable and patient when answering questions too Thanks, Ed, for consistently good service!

Ed P has been servicing our account for years and he is wonderful to do business with It just so happened that I had a problem this morning and it was on the day he was scheduled to service our furnace He knew exactly what it was and calmly explained to me and said he could fix it and it was under my current contract He was a pleasure!

The team of Joe F, David B, and Ed P replaced my malfunctioning aged central AC system over a 2-day period They performed the work efficiently and cleanly, leaving the scene (both indoors and outdoors) at least as tidy as it was when they started Initial tests indicate successful functioning of the new equipment but more extended evaluation must await the return of hot weatherSo far I'm very pleased with the results

Oscar B of Woolley Fuel Company came to reset steam radiators at our rental propertyHe was excellentHe had a pleasant attitude, provided all information needed including pricing, and maintained a clean work environmentSuper!

Craig M is awesome! Explained exactly what was wrong and what he was doing to repair issue Been a Woolley customer for almost years - an homes - happy Craig has been a part of that

Art D called before he came, came as scheduled, gave complete service to our furnace He also stayed late to fix a problem during the call so we wouldn't lose heat unexpectedly

Annual boiler check up Ed is a seasoned professional who takes the time do the job right and answer my questions He always does his best to make sure the boiler is operating at peak performance

Had a bad leak in one of my radiatorsCalled Woolley to come over to do my yearly maintanance and fix leakCame right awaySpent extra time fixing my leak and now NO MORE LEAKThis was not an easy place to get to- he just kept tryingThanks David B!

I can not recommend Wooley Home Solutions highly enough My antiquated heated and cooling system had to be replaced It was a big job The technicians from Woolley were outstandingKevin, Joe F, David B, and Ed P were excellent Throughout the process they demonstrated professionalism, competence and patience with me(I am one of those guys who asks a lot of questions) Every went as planned The system is working flawlessly and I could not be happier

Great company! Everyone there is wonderfulHave been with them for many yearsEd was very professional and friendlyWould highly recommendDefinitely A+

Always great service Have relied on Woolley for many years

Although I am a long time customer of Woolley Fuel Company this was the first time I have used them for AC serviceI have stream heat so my AC is a completely separate system with the heat exchanger located in the atticApparently the condensation drain got blocked last session and trapped water in the drainage pipeThe water froze and cracked the pipe resulting in a water leak on the second floor ceilingI called Woolley on the morning of May 31, and was told they could have a technician there that afternoon if that was convenientI agreed and asked if they had any idea about what time I could expect themI was told it would most likely be some time after one or twoThe technician, Joe, showed up just after twoAfter a brief inspection in the sweltering attic he crawled back down confirming what I expectedThe pipe was indeed crackedJoe said because of the inaccessibility the broken pipe in the attic it was a job better suited for people and asked if he could come back the next morning with a helperI agreed and he called his boss to confirm the appointment for nine the next morning, June 1, Just before nine the next morning Joe returned with a helper and all the tools and material needed to do the jobAfter repairing the broken pipe he sent his assistant outside to check on the discharge as he blew the pipe out to clean itAfter confirming both the drainage pipe and the emergency backup pipe was clear he reinstalled the connections to the heat exchanger, with provisions for blowing the pipes out on a regular basis to keep them clearSomething that was not done when the unit was installed by others years agoThe job was completed in an hour as projected at a reasonable priceThe two technicians were polite, insisted on sweeping up the little dirt they made, loose insulation that fell down through the access hole, even though I told them I would sweep upOver all a star rating

Dave Bwas on time, professional, and friendly Everything went very smoothly

The service technician [Craig M.] was punctual, courteous and very informativeHe did an excellent job servicing our oil burner and made sure to clean up

Had Art from Woolley Home Solutions to check our airconditioning unitChecked everything out, explaining what he was doing and what tolook forHe gave a few suggestions on how to keep the unit working better

I can not recommend Wooley Home Solutions highly enough My antiquated heated and cooling system had to be replaced It was a big job The technicians from Woolley were outstandingKevin, Joe F, David B, and Ed P were excellent Throughout the process they demonstrated professionalism, competence and patience with me(I am one of those guys who asks a lot of questions) Every went as planned The system is working flawlessly and I could not be happier

Ed arrived promptly and efficiently diagnosed and repaired a problem with our air conditioningHe had the system up and running with no problemWould definitely recommend this company to others

Craig Mwas thorough and very pleasantdid his work and gat in and out quickly

The entire Woolley team did a tremendous job on replacing our AC Professional and top notch work, from the initial quote to the final steps No wonder we have used them for years! Hats off to Joe, David, Ed, and Craig

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Address: 544 West First Street, Morehead, Kentucky, United States, 40351

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