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RockAuto Reviews (2331)

Exelent.

Rock auto rocks! Prices are very good, parts are exact fits, good quality, and shipping was fast and inexpensive. I tell all my friends.

quick and easy to use. price was fair

Items as described, shipped promptly, will recommend to a friend.

Love to work with RockAuto.
I 'm restoring my car in Belgium and every delivery I had was perfectly on time, and always complete.
Never had a failure, no problems at all.
PS: and I like the magnets :)

have had precise & prompt delivery of all items ordered

always good service,get correct parts when ordered. GREAT COMPANY
ALWAYS OUTSTANDING PARTS AND SERVICE

When I can plan ahead for car repairs/maintenance, Rock Auto is my first choice for parts. They have a great selection (so far, every part I have looked for) and much better prices than the local auto part stores. Web site is easy to use and ordering is quick. Nice to go on line, order the parts, and have them delivered in time for weekend repairs.

Quality parts at great prices - this is a great company.

I've been purchasing auto parts from Rock Auto since 2010. They have provided excellent service. I have had one issue- an incorrect clutch pedal pad was shipped due to a part number mistake. Rock Auto corrected the issue without hesitation.
Their website is set up very well and I really like the increased resolution/ zoom feature on the picture of parts. It is really easy to find the parts you need and to see what quality levels are available.
There is a good selection of brands/quality levels and which I think beats local chain parts shops in breadth and depth of selection.
Order history lookup is easy to navigate- I can see what I ordered and when I ordered it. If I'm happy with a part I can reorder it, and if I want a different brand/quality level, I can do that, too. You can drill down in your order history so you can see exactly what you ordered for a specific vehicle instead of searching every single order placed.
Shipping is very good and cost is reasonable. I did use the next day air for one item- an E brake cable and it was shipped and delivered to my door exactly as ordered. I like that business addresses get lower shipping costs.
I haven't ordered using the "minimize shipping" feature since I am particular about which parts I use but I have tried it and it seems useful.
This is a business I have faith in to do things right and if a problem pops up it will get resolved.

One of the finest business that I have ever dealt with. Orders are perfectly filled and the transaction was easy. I have bought here before and will continue to do so.

always does a great job. I have never had an issue so no need for returns. They always have the best price. this is the third or fourth purchase with Rock. also I like the magnets.

Always receive the right part, packaged to prevent damage, shipping is FAST! usually receive in two days. Will continue to shop here for all my future auto-parts needs. Recommend everyone try these guys for great service, parts knowledge and speed of delivery.

Rock auto has always been great. Great prices and great customer service. Very happy with them and will use them again and again.

would you like to bring one of your representative to visit our island to open part of your business here, it is greatly needed, please think about it, you have our wants and needs.

Good prices, good shipping prices. Item arrived earlier than stated, which is always a good thing.

I have been a Rock Auto customer for years and they have never let me down. And they have awesome customer service!

I have ordered 1000's of dollars in parts over the years and never had an order with any mistakes at all. Great prices also. Nice to have a way to avoid the great Canadian rip-off when it cones to the crazy price of car parts in Canada.

Excellent & well thought out website, found it easy to use. The lack of any "live body" site assistance from RockAuto was, initially, disconcerting, but was clearly stated as such in multiple locations throughout site. I needed further information on 2 items after receiving & found manufacturer contact info listed with RockAuto's part description. All the parts I needed were presented with multiple manufacturer info, including warranty, material type, closeout\clearance availability & prices. ALL parts I ordered were @ least 33% LESS than anything I found locally, even when factoring in shipping. All in all, an unexpectedly quick, easy and PLEASANT shopping experience! I WILL be going back!

The transaction I experienced was flawless. The parts I ordered arrived in excellent condition, the return process of cores from the parts I removed was easy to fulfill, and RockAuto promptly credited the value of the returned cores to my account. Painless.

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Description: Auto Parts & Supplies - New, Mail Order & Catalog Shopping, Automotive Parts and Accessories Stores (NAICS: 441310)

Address: Madison, Texas, United States, 53719-1012

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