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RockAuto Reviews (2331)

Have been dealing with Rock Auto for about 10 years now. The site is extremely fun to use, and with the shipping site assistance, quite convenient. Have no comment on their return policy as I have not yet had a need for a part return. I have six vehicles and they keep me informed on parts clearances for them....not always something I need but nice to have on hand for the price!

Best price, Quick service, Easiest and Quickest rebates I ever had. Will definitely buy again and recommend to anyone.

used for years. no complaints

Excellent prices! My parts got here in a few days and kudos to whoever packaged my parts... They arrived in perfect condition. As a matter of fact it took longer to unwrap the parts than to install them!
All joking aside you guys "ROCK"!

excellent service

I ordered some parts a few days ago. Boy was I shocked when two of the parts showed up the next day by FedEx. Everything ordered was selected to ship ground, so yes, I was very pleased. I wanted to call and thank you all but your phone number is not on the fridge magnets you always send with every order. Might want to add that to your magnets, suggestion.
I also want to say I've been using RockAuto.com for a few years now. There's a good reason for that. You live up to your motto, All The Parts Your Car Will Ever Need... I have never received a wrong part or a bad part and have saved a lot of money. You all rock, no pun intended... [redacted]

Spoke to customer service and was directed to the websight.Placed my order and will be expecting my order in 2-3 business days.Quite an easy task to perform.

Excelente servicio, he comprado anteriormente y todo perfecto.

I shop here all the time. They have GREAT service and super good parts with fast shipping. I tell everyone where I get my parts.

Rock Auto is fair, fast and efficient. I felt strongly enough to take the time to do this survey and give credit where it's due. I have yet to have a bad experience doing business with them. I wholeheartedly recommend them. As long as you send the correct info, you'll get the correct part.

Parts ordered were correct and on time. Wish I would have found this place sooner. I trust Rockauto and have passed along their site to many others.

prices & shipping beats others

I found Rockauto sometime ago and have found that their service is excellent and their prices literally can be beat.

This is by far the best online parts dealer. Every order I have placed was received correct and on time. Most of the parts I order are for factory replacement parts and I am glad that I can count on RockAuto to deliver. The price cannot be beat. I recommend this site to everyone who is looking for parts.

I was a parts person for 40 years retail and dealership now retired. you cant beat rock auto prices and service. I have had many orders always happy

Everytime I order from this company, I get my parts fast they are correct and I haven't had any issues.. Great job RockAuto....

always the cheapest price in town. but shipping is extremely slow

Best parts store ever!

RockAuto has provided a grate web site, from brand name companies and a grate
low price on some of the best parts that you'll need to keep your car up and running and some of the best shipping offers that work with you. I am defiantly keeping this site as my new auto store and telling people about RockAuto.

I wanted to inform you all that I ordered a water pump on July 17 for my 1987 chevy truck. I was advised it would arrive on July 20, It did not, it arrived on the morning of the 18th of July at 10:30 to be exact. I was simply amazed that a part I ordered on line at 11:39 on the morning of the 17th could possibly arrive the morning of the 18th. I don’t even know how it is possible to do that especially using the US mail and especially the mail out here in the country where I live.
This is the second order of parts I ordered from Rock Auto, a few weeks ago I ordered a clutch kit for my Land Rover and it arrived in three days which also astounded me. [redacted]
You guys at Rock Auto do truly ROCK, kudos to all involved in getting my orders out so quickly and above all the correct parts the first time. I will never order parts anywhere else again. Please keep up the outstanding work you do. You make American workers proud once again, and I do not say that lightly.
Sincerely,
[redacted] P.S. I tell everyone I meet what an amazing company you are and not to order their parts anywhere but ROCK AUTO! You guys are even better than dealing with the local Napa who usually takes at least 2 days to get parts in and not always the right ones. Again simply amazing Rock Auto !!!!

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Description: Auto Parts & Supplies - New, Mail Order & Catalog Shopping, Automotive Parts and Accessories Stores (NAICS: 441310)

Address: Madison, Texas, United States, 53719-1012

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