RockAuto

This place is a true gem, prices are great, website is extremely user friendly and parts arrive on time!

I have purchased parts several times from RockAuto, I have never had any problems receiving my shipments in Northern Alberta , Canada . Just for the record , I was notifed on my last order that there was a less expensive shipping method to my area , resulting in a $ 70.00 savings. The current exchange from Canadian to US dollar is a problem right now , but on most items it still makes sense .

Great place to shop. Excellent quality parts, service and shipping.

Have always had excellent service with Rock Auto.

Easy cite to use and had a lot of options for my vehicle. hands down the best prices in store or online. Would defanetly use them again.

Great parts

I am a backyard mechanic and have used Rock Auto many times for repairs to our family's cars and trucks.. Their prices and service has always been excellent! I live in neighboring Minnesota and the delivery times are always incredible.

I have checked RA prices against local NAPA, AutoZone, OEM Dealer, and other online stores; Rock Auto overwhelmingly was the lower price and had more selections for the same item than many of the retailers checked. Parts ordered mid week expecting them to arrive first of next week with no special shipping request on my part. Surprisingly Saturday morning a FD-EX truck stopped by my house with my parts...! Awesome
The quality of the parts received have been excellent. The orders were complete, checked, verified, with packing slips checked by hand.
I did order spark plugs once and selected a line item with quantities of 4 only when I actually needed 6. I called customer service and wanted to change my order but the order was already filled and about to ship... The agent was quick to recommend a suitable solution and I had 2 more plugs on the way.
There are several people I work with that have shared experiences with the same great outcomes. None have had any negative feedback to my knowledge.
I highly recommend Rock Auto.

Very pleased with the service and products

Always easy to use the catalog, orders are quick, very satisfied

this is the third time that I have ordered parts from rock auto ,they have the parts for my truck when I needed them . My truck is almost 25 years old 1991 dodge p/u with the Cummins diesel and it has been my work truck all this time. I am a self employed landscaper and this truck has done all of my hauling of equipment, mulch, dirt, firewood and what ever I needed to haul. It was hit and totaled and then rebuilt and put back to work. It has never really let me down or left me stranded . the prices at rock auto are very reasonable ,better than I can get at local auto parts stores and dropped at my door to boot.

Very good prices. Fast service. I had 1 improper product.They issued a full credit including shipping. Can not be more reputable than that.

Great parts, service, & best of all -PRICE !!!!!

I purchase most all my required truck parts from this vendor. Rock Auto has carried all needed replacements that are of good quality per my requirements.

Nothing but good things,I had a coil pack on my 2007 hhr,so I went down to my local advance auto parts store to price the pack,it was 45$ not bad I thought,but thought I would check out rockauto,and to my pleasent surprise found it for half the price.I was able to purchase all four coils and replace the plugs for 104 dollars,not the cheap plugs but OEM plugs and the coil packs were Wells no off brand.Thanks Rockauto [redacted]

Price was better than dealer ship part, paid 40$ extra for 1 day shipping, item purchased on a monday, not delivered untill thursday, even with 24 hour processing item shouldn't have been delivered later than Wednesday

The radiator for my 2000 Kia was not a good fit. I made it work, but it wasn't fun ! [redacted]

Their website will charge your credit card incorrectly and customer service is like reasoning with a 10 year old kid. I ordered a radiator assembly and used a 5% off coupon code at checkout. Coupon worked while in the cart however once the order was complete I received an email with an invoice at full price. After going back and forth with customer service they insisted I never used a coupon during the checkout and refused to credit me the few dollars that I was incorrectly charged. It is unbelievable that any company would treat their customers like this. This is [redacted] and I 100% will never order from this company again!

I,m the co -owner of Prestige trade Inc, based in Philadelphia, PA. I did business with Rockauto for a while and always suggested their serviced and products to my customers and friends. My latest experience with their customer service made me think opposite way. They have sent me 2 defective/damaged parts in a row and after all the hassle, charged me $105.69, just because they decided so. No any attempts to notify me as well as no any reasonable explanation of the charges. Their customer service per was ignorant/completely not interested in resolving the issue. He was not able to explain all these charges and said that he decided so, because he was the "manager". Think twice, before doing business with Rockauto. All company is an internet based sales and won't guarantee you anything.

Buyer be ware they do not know what the meaning of customer service is ,shipped the wrong parts and admitted it but wanted me to wait and ship Wrong parts back then they would ship the correct parts. This would take up to 4 to 6days .what am I to drive to work in this time frame .VERY VERY POOR CUSTOMER SERVICE AND PROBLEM RESOLUTION! !!!!