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Second Nature Brands

333 Fayetteville St STE 600, Raleigh, North Carolina, United States, 27601-1772

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Reviews Heating and Air Conditioning Filters Second Nature Brands

Second Nature Brands Reviews (%countItem)

Great company and great service. definitely recommend them

great ideal + great Service

This company is so awesome, they are timely, and great to work with!!!

Saw the company ad on ***. Have been completely happy with the total experience! Quality products are shipped directly to me cheaper than Walmart and acting as a reminder to change my filter when due.

Very convenient to order and ships timely. We have odd size filter size. Love auto shipping. Great reminder to change filters timely.

I love the ease of having my filters at my doorstep

I've been a customer for about 9 months. The filters have been excellent. The website is easy to navigate. Never had an issue. Highly recommend.

For probably the first time in my life, the furnace filter actually gets changed on time. FilterEasy is a set-it-up-and-forget-it service. The filter gets delivered on schedule, and I install it. Never have to remember the size or remember to go buy it. Probably the best subscription service I've ever paid for.

Very convenient to have this type of business. My filter is one that is very common so finding one in the big box stores became stressful since they were always sold out. By using FilterEasy the filter is delivered to my home every other month and I don't have to worry about not being able to change my filter on time. This helps since I have several animals and changing my filter benefits my unit.

Best thing ever! I never remember to change out my filters. Now I don't worry about it at all. I have it setup that I receive a new filter every two months by mail. Best idea ever love it. And your first filter is free can't beat that.

I have difficult sized filters. Filter Easy has my sizes! I love then I don't have to think about replacing my filters. They just come in the mail every three months.

I found FilterEasy by chance. Wasn't even looking for air filters. I used the cheap .99 filters you get from your local superstore. It was when I read through their website and decided to take a chance and get one. The deal was get your first one free. I jumped at the chance for a good free filter.
I can tell you right now that FilterEasy is the best way to go. They have excellent customer support. Very flexible and willing to assist you with any issues you may have with them. The fact that they come straight to you is a bonus. No going to the store and hoping they have the filter you are looking for, then going to another store because they are out. No buying in bulk and finding a place to stash them until needed. They always have the filter style you want in the size you need, delivered right to your door.
Unless you like driving in traffic and waiting in line to purchase yet another item, just use FilterEasy. Couldn't be easier (unless you could get them to install it for you and take the old one away).

Love my filters and love how I can change them and don't forget too!

I have loved using FilterEasy. I was so bad about remembering when I needed to change my air filters. This has helped to to have a healthier home, just by opening a box on my doorstep!

I have been a customer of FilterEasy and they provide you with the filters automatically as requested and you change your filter every 90 days. First time ordering filters, I ordered the wrong size and next order correctly, with no problems, you can change it with no problems. Thank you so much for quick shipment, reminding me it's time to change the filter. Happy and satisfied customer.

I love this service and the products. It not only sends me high quality filters but manages to remind me that it's time to change them. The only problem with all of this is that I didn't think of it first. Thanks *** (Montgomery, Texas)

Great company!!! Who remembers when to change their air filters. They give you the first month free. Great pricing, great service for a great value.

This is the coolest service ever!! Good prices and I never have to think about when to change my filters again. Customer for life!!

They are cheaper better quality and arrive on time as scheduled

I have never once recevied my filter on time. This service is supposed to be where you never have to think about your air filters, but each month my partner and I have to think about it. We have had to look up the tracking only to find that it has not been shipped (again). Last month, it was backordered but nobody told us until it was over a week late and we looked into it. This month, it was due a week ago and I have been charged, but it has yet to leave their facility. They created a tracking number but FedEx says it has not been handed over to them yet. Did they do that just to appease me? Why is it so hard to send a filter that arrives at my door every 30 days? I am cancelling and trying an alternative to see if it is reliable.

Second Nature Brands Response

Hi ***,

We're so sorry that you have experienced delays in your shipments. For select filter sizes, we have unfortunately had some recent supply issues from our manufacturer. Please know that as soon as we've been able to procure the filters, we have shipped them immediately. We are diligently working on a solution with our manufacturer and the issue is being corrected. With that said, we pride ourselves on being an on time service and understand and appreciate your feedback. As a result, we're looking to make changes to our system to better align the payment with the shipment time, as well as be more proactive with our notifications, should this ever happen again (but we don't intend for it to!). It looks as though your most recent order is set to be delivered today, 9/8. Due to the delay you encountered, we want to make sure your future shipments arrive when you need them. A member of our Member Experience team will follow up with you to further discuss your subscription and the possibility of altering your schedule accordingly. Again, please accept our sincere apologies.

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Address: 333 Fayetteville St STE 600, Raleigh, North Carolina, United States, 27601-1772

Monday:
10:00 AM - 06:00 PM
Tuesday:
10:00 AM - 06:00 PM
Wednesday:
10:00 AM - 06:00 PM
Thursday:
10:00 AM - 06:00 PM
Friday:
10:00 AM - 06:00 PM
Saturday:
Sunday:

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