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Service Champions Heating & Air Conditioning

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Reviews Service Champions Heating & Air Conditioning

Service Champions Heating & Air Conditioning Reviews (951)

I called in the morning with a strange buzzing coming from my HVAC unit. The call was answered promptly and a same day appointment was scheduled. I received a call about 30 minutes later saying a tech could be at my house in under an hour. Chan arrived and was courteous and professional. He diagnosed the problem and drove to Lakewood to pick up the part. He was very knowledgeable and had great communication skills. I am now enjoying my serviced air conditioning. We are signed up with a service contract.

Very professional and caring about special circumstances. Went out of their way to fix an existing problem prior to doing the job requested.

[redacted] is a very courteous and well mannered representative and worker for Service Champions Heating & Air Conditioning. He is very knowledgeable of the products, it's standards and warranties. [redacted] took the time to explain the condition of the air conditioning unit, took pictures of where the unit needs repair/replacement and explained the cause and effect if not repaired/replaced. He is a credit to Service Champions and I would highly recommend [redacted] and Service Champions.

Mike was very prompt, courteous and did the job in a timely but efficient manner. He also cleaned up his mess after he was done. We always have good service with this company and recommend them to everyone. We've been customers for many, many years and are extremely happy with them.

Excellent company, extremely courteous and professional staff. [redacted]. was very knowledgeable about our old furnace and spent hours breathing new life in to it. Love this company!

My service representative Dean W was very professional. He was prompt and polite during the service call. This company always maintains very high standards, and Dean was right there with them.

I am very pleased with the service of my heater that Jorge C did this morning.
He was very thorough, courteous and explained all that he was going to do and did.
Everything was working great!
Thank you.

I had service champions tune up my a/c for $69.00 in the summer by Mr. J. He did an excellent job and really cleaned up my unit. Asked service champions to do the same to my furnace this winter Mr. C came and started yelling real loud and asked my 4 times
if I wanted to buy his monthly service for $15,99. I told him no every time. He said he calibrated my heaters and took pictures of the furnace. I asked him to show me the pictures because he said I would be having a problem if it over heated again. Yes, It blew up a capacitor 3 years ago and I replaced it . When he showed me the pictures of my furnace he had to scroll down his pictures to show me a burned mark on a furnace. It should of been the first picture in his phone. He tried to sell me a new furnace. His report came back with large case letters again, yelling at me in a report. saying carbon monoxide can kill you if you do not buy a new furnace. I called two A/C companies and they both said Service Champions technicians make a large commission if they sell A/C units and furnaces. Both companies said nothing was wrong with my furnace but my ducting work is old but not leaking. Mr. C. said my ducting was recalled and had leaks all over the place. I went up into the attic when the other companies were up there with Joe and he said he could not find any leaks or even tracks that he walked around up there. I will never trust Service Champions in my house again. If they say you need a new unit. Please have a second opinion on their claim and have them put it in writing not an email. My email document disappeared from my mail box. Look at all the bad reviews and it will show a pattern of how Service Champions wanting to replace units instead of fixing them

Professional, clean and informative.

David O. was prompt, courteous, competent and informative. His service was very good. He was one of the best service people that Service Champions ever sent over to assist us.

Very impressed with the service I received on a new A/C installation.

I had Julian from Service Champions come out to service my air conditioning system. I found him to be very personable and did and excellent and complete job servicing my AC. I will in the future use this company and this service tech to do my future service requirements. I highly recommend this company and this technician if you require AC service.

Excellent Service! Installing radiant barrier on entire attic.

I was assisted by Austin O, an expecting father, to maintain our air conditioning and furnace units. He was appropriately early for his appointment, very clean, professional, and communicated well.
He did suggest we have our a/c duct system be evaluated for replacement based on new building code requirements and pictures of our attic's system he shared with me during his assessment.
Based on his demeanor and information my wife and I have decided to follow his recommendations for improving our a/c system. Once we have input from his company's specialist we will determine if any other needed service is necessary.
Overall the experience was very good.

RE: Christian Z of Service Champions Heating & Air Conditions
Christian was outstanding in all aspects of his service. He was polite and professional. He was especially thorough in completing the service of the heating system. He was an effective communicator and methodical in his work. He represents the highest standards of service that I have grown accustomed to expect from Service Champions Heating & Air Conditioning. He ended his service call with a debrief of what he had done and how to best prepare me for the next service in 6 months. He was excellent!

Steven was very professional and thorough.

First time I used this company; very positive experience. Service Tech was very professional and friendly.

Service Champions' technician [redacted] provided excellent work in servicing our heating unit. He was efficient and thorough in completing the maintenance.

I had the BEST Service. Joe called came on time,, he had a floor rug put down and had shoe covers on his feet . He was friendly and found my problem. Right away . I would tell. All my friends if they asked to go to Service Champions for their heating and air conditioning needs thank you Joe H for keeping me cool

David arrived on time. He was very courteous and explained every thing he was doing very well. A very positive experience.

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Address: 7020 Commerce Dr, Richmond, Ohio, United States, 94588-8021

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