Seterus

[redacted] Please See Attached Documents [redacted] Dear Ms [redacted] :On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, November 12,2015, via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contactwith you, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at [redacted] .Sincerely,Eric K [redacted] Consumer and Government AffairsSeterus, Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacy.However, as the borrower has provided written authorization to provide your office with this information,enclosed is a copy of our response mailed directly to the borrower today, March 3, 2017, via UPS 2DayDeliveryWe believe we have addressed the concerns presented.The enclosed information is for your internal use only and is not to be publically posted.We will remain in contact with you, as our designated Revdex.com representative, should theBureau require any further information

On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, February 10, 2016,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation

[redacted] Please See Attached Documents [redacted] Dear Ms [redacted] :On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyHowever, as the borrower has provided written authorization to provide your office withthis information, enclosed is a copy of our response mailed directly to the borrower today, August 7, 2015, viaUPS 2Day DeliveryWe believe we have addressed the concerns presented.The enclosed information is for your internal use only and is not to be publically posted.We will remain in contact with you, as our designated Revdex.com representative, should theBureau require any further information.If you have any further questions, you may contact me directly at [redacted] Sincerely,Sharron B***Consumer and Government AffairsSeterus, Inc.Enclosure

Here is the release that was requested I have received nothing from Seterus as of today 2/Their response said they had sent an explanation to me on2@/22/which hey mention was sent 2nd day air [redacted] ***

On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy As a result, we sent a detailed response directly to the customer today, December 21, 2016, via UPS 2nd Day Air We believe we have addressed the concerns presented We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

We feel that they a re still not honoring their original bill sent to us which is fraudulent on their partWhich is frustrating because now that means they could send us a bill at any time with any amount and expect us to know what we should pay with no communicationWhile they did forgo the late feeThere is still the issue of not honoring their bill Complaint: [redacted] Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: The bank I am trying to get a loan through states the credit report from Equafax states I am being reported as a "foreclosure", not a deed in lieu of as Seterus claims In addition, Seterus stated at the time I turned back in the property, it would only show up on my credit reports for years, not If it were going to stay on for years anyway, then why would I have opted for the deed in lieu of foreclosure? It seems like, had I made Seterus jump through the hoops and do the full foreclosure it wouldn't have made a difference in the way it is being reported The bottom line is that one of the banks is wrong Either the one I'm applying to can't read a credit report or Seterus is reporting the wrong information Before doing the deed in lieu of foreclosure, I made very sure this was not a problem after years So if that info was wrong then Seterus lied to me just to make it easier on them At the time, this was a very smooth process with Seterus and now they want to change the rules and keep it on for years Again, I request you report the information we agreed to at the time of the deed in lieu of was handled Sincerely, [redacted] ***

[redacted] Please See Attached Documents [redacted] Dear Ms [redacted] :On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, October 15, 2015,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at [redacted] .Sincerely,Damian G***Consumer and Government AffairsSeterus, Inc

[redacted] Please See Attached Documents [redacted] On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases.It is our policy to not publicly disclose borrower specific personal information or circumstances to protect ourborrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, February 1, 2016,via UPS 2nd Day AirWe believe we have addressed the concerns presentedWe will remain in contact withyou, as our designated Revdex.com representative, should the Bureau require any furtherinformation.If you have any further questions, you may contact me directly at [redacted] .Sincerely,Damian G***Consumer and Government AffairsSeterus, Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy However, as the borrower has provided written authorization to provide your office with this information, enclosed is a copy of our response mailed directly to the borrower today, June 8, 2017, via UPS 2Day Delivery We believe we have addressed the concerns presented The enclosed information is for your internal use only and is not to be publically posted We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

I did finally receive the information and this issue currently has been resolved Thank you for your help in this matter, I sincerely appreciate it

On behalf of Seterus, Inc., I am responding to your recent inquiries regarding the above-referenced cases It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy As a result, we sent a detailed response directly to the customer today, August 22, 2016, via UPS 2nd Day Air We believe we have addressed the concerns presented We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

Dear Revdex.com, This inquiry is from a "NON BORROWER" or "UNAUTHORIZED THIRD PARTY" please have them provide us with a borrower who is authorized and (or) on the loan mortgage note, if not available, please provide Seterus with an "AUTHORIZED" right of contact, in order for us to asnwer this inquiryPlease provide a Seterus loan number or valid property address Thanks in advance, Consumer and Government Affairs Dept Seterus, Inc

It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacy As a result, we sent a detailed response directly to the customer today, July 11, 2016, via UPS 2nd Day Air We believe we have addressed the concerns presented We will remain in contact with you, as our designated Revdex.com representative, should the Bureau require any further information

On behalf of Seterus, Inc., I am responding to your recent inquiry regarding the above-referenced case It is our policy to not publicly disclose borrower specific personal information or circumstances to protect our borrowers’ privacyAs a result, we sent a detailed response directly to the borrower today, December 30, 2016, via UPS 2nd Day Air

I had a nice call from a lady saying seterus would not phione me unless my account was overdue - i.epast the 16th of the month HOWEVER I received calls today (not overdue) on both calls I answered there was no one on the other endOne of the calls even directed me to stay on the line because it was an important call!! but no one answered

Seterus is claiming that I am represented by legal counselThis is not the caseI do not have an attorney and have sent them a fax stating thisThey have this fax in my fileI would have not been able to speak with two different Seterus employees if I had legal counsel

Seterus has already sent me a letter stating that they have wonderful customer service but they don't provide any statements or coupon books due to the status of the loan The loan when transferred was up to date as it is now Do you know a mortgage holder that can't even furnish a statement?

Authorization form signed