Sharp Manufacturing and Contracting

Sharp Contracting has left several messages to inform customer of the schedule date we had set for the completion of the project with no response from homeowner prior to 3/11/16 of which using the phone number on complaint we were able to connect with customer where by he stated he will not allow us...

on his property to complete contract. Our position is to complete contract or enter into a settlement with conditions for both parties

Sharp Contracting has a appointment scheduled with home owner to look over concerns and offer solution. Thank you

I upset that you would call not to resolve the issue but harass my husband because I filed a complaint. Then state you will cancel the warranty because if my complaint. You...

harassed him instead of making a appt to fix it and set a date. When the call was done , you still did not inform us when you were scheduling a date; you called my husband to threaten to cancel our warranty and harass my husband. Saying that we need to change it because it's bad business image. We'll change the way you talk to women and be more professional and not threaten to void our warranty because you say so.

To whom it may concern:  I was not aware the business had responded....

 This case should not be closed.  To date I have not been contacted by the business. I tried to resolve this on my own in a professional manner on several occasions but the business never responded and has not responded. I doubt that the business will contact me since they have had several opportunities and were fully aware that I was not satisfied.  Please reflect this in your comments on the website that the business is making promises but has no intention in resolving this issue.  Thank you, [redacted]

Sharp Contracting is aware of customer concerns and already has appointment scheduled with customer at their home on 5/19/2017 to formulate a plan to address customer concerns.

We have addressed all customer concerns. he has communicated he was going to drop the complaint  Thank you Sharp contracting

Sharp contracting visited the customers home to inspect customer concerns and we agreed to address all of their concerns

Sharp Contracting Has a Tec. scheduled to return to customers home to address all of the customers concerns, home owner has been contacted with date and time.
Thank You
Sharp Contracting

I do not accept this response from Sharp contracting, reference complaint #[redacted], as it is misleading. The crux of the matter is Sharp Contracting agreed to landscaping and concrete work at my residence on September 9th, 2015, after accepting my $2,000 deposit. This was after coming to my house to walk the property,go over the work to be done, taking measurements & photos. The project was to be completed the week of November 23, 2015 & it was not. At that time, I over paid Sharp Contracting for the work they did, expecting they would complete the entire project & within a timely fashion. However, this was not the case. Finally, on January 22, 2016, the GM "Alan" came to my house to go over issues with the concrete work & to schedule a completion date for the entire project. The GM was unprofessional, rude, antagonistic & he told me the landscaping work was "too dangerous" for his workers & he did not want to complete the project. Despite this, I tried to work with him, so as the work could be completed, and I even offered a suggestion as to how they could complete the work. He verbally agreed to call me on January 26, 2016, to let me know one way or the other if they could or would do the job or come to an agreement on how much Sharp Contracting owed for the over payment. The 26th came & went & I did not hear from the GM or Sharp Contracting. I waited the rest of the week & still no word. After that, I decided not to do business with this company any longer and to seek a refund of my over payment. The GM called me on March 11, 2016 & I briefly spoke to him on the phone. I advised him, I no longer want to do business with him or Sharp Contracting & we could handle this matter through a third party, the Revdex.com. He stated I had to do business with him & threatened if I would not, then he would just show up at my house. He also threatened to put a lien on my home & stated it could "get messy" if lawyers got involved. At that point, I advised him not to come on my property. I will not tolerate threats or intimidation tactics from him or Sharp Contracting. I have absolutely no problem resolving this matter through the courts if necessary. I do want my over payment refunded. Sharp Contracting can mail me a letter of conditions to end any further business.

In the past 27 years in business with over 18500 customers and having installed more than 5.5 million sq/ft of products in residential homes Sharp Contracting is committed to helping resolve any concerns our customers may have. Our records show that our staff has left 7 messages to inform customer of schedule date to complete contracted work from 1/25/2016 to 2/26/2016 with no  response from customer other than his Revdex.com complaint. Customers not responding to our messages in regards to scheduling is something we have not seen in our 27 years in business. However if the customer feels like the best resolve is a refund for the uncompleted work we are willing to do that, we will send customer a revised contract that will allow for refund of uncompleted work.

Sharp Contracting's crew was the hardest working group of guys I have ever had work at my home , they worked nonstopped, and did an excellent job. They were also extremely nice and helpful. The product looks beautiful!

Our Goal is to help the customer with their concerns all we ask was for them to call us so we can rely a schedule date to them. We are happy to give date through the Revdex.com our Tec will be on site 03/04/2014. We would request confirmation for this date. Thank You for your help in this matter

Business has stated they will correct issues but have not done so and issues are not resolved as of this date

This may be a dated review and am not expecting anything to get resolved but am writing this to advise future customers of the shoddy work Sharp Contracting did for our pool deck. Sharp gave us 3 options and we chose to have stamp concrete installed around our pool. Here are the issues that have occurred only months after having it installed. 1. The deck is cracking in spider webbing 2. There is a 1/4 inch gap separating the cantilever and cap tile so the plastic mold can be seen, chunks of concrete canbe pulled out. The deck is so heavy it's making our pool crack down the middle. When asked about these issues the answer was "You have an unusual shaped pool" If the job was so difficult then why did you agree to do it? We've had 3 pool companies out to look at the pool deck including concrete experts and each one states they have never seen this before....we now hard faced with removing the concrete to save the integrity of the pool.

To whom it may concern Sharp Contracting has contacted customer and scheduled a time to address customers concerns Thank You [redacted] Sharp Contracting

Our Goal is to help the customer with their concerns all we ask was for them to call us so we can rely a schedule date to them. We are happy to give date through the Revdex.com our Tec will be on site 03/04/2014. We would request confirmation for this date. Thank You for your help in this matter

Sharp Contracting has a appointment scheduled with home owner to look over concerns and offer solution.
 
Thank you

In the past 27 years in business with over 18500 customers and having installed more than 5.5 million sq/ft of products in residential homes Sharp Contracting is committed to helping resolve any concerns our customers may have. Our records show that our staff has left 7 messages to inform customer of schedule date to complete contracted work from 1/25/2016 to 2/26/2016 with no  response from customer other than his Revdex.com complaint. Customers not responding to our messages in regards to scheduling is something we have not seen in our 27 years in business. However if the customer feels like the best resolve is a refund for the uncompleted work we are willing to do that, we will send customer a revised contract that will allow for refund of uncompleted work.

I do not accept this response from Sharp contracting, reference complaint #[redacted], as it is misleading. The crux of the matter is Sharp Contracting agreed to landscaping and concrete work at my residence on September 9th, 2015, after accepting my $2,000 deposit. This was after coming to my house to walk the property,go over the work to be done, taking measurements & photos. The project was to be completed the week of November 23, 2015 & it was not. At that time, I over paid Sharp Contracting for the work they did, expecting they would complete the entire project & within a timely fashion. However, this was not the case. Finally, on January 22, 2016, the GM "Alan" came to my house to go over issues with the concrete work & to schedule a completion date for the entire project. The GM was unprofessional, rude, antagonistic & he told me the landscaping work was "too dangerous" for his workers & he did not want to complete the project. Despite this, I tried to work with him, so as the work could be completed, and I even offered a suggestion as to how they could complete the work. He verbally agreed to call me on January 26, 2016, to let me know one way or the other if they could or would do the job or come to an agreement on how much Sharp Contracting owed for the over payment. The 26th came & went & I did not hear from the GM or Sharp Contracting. I waited the rest of the week & still no word. After that, I decided not to do business with this company any longer and to seek a refund of my over payment. The GM called me on March 11, 2016 & I briefly spoke to him on the phone. I advised him, I no longer want to do business with him or Sharp Contracting & we could handle this matter through a third party, the Revdex.com. He stated I had to do business with him & threatened if I would not, then he would just show up at my house. He also threatened to put a lien on my home & stated it could "get messy" if lawyers got involved. At that point, I advised him not to come on my property. I will not tolerate threats or intimidation tactics from him or Sharp Contracting. I have absolutely no problem resolving this matter through the courts if necessary. I do want my over payment refunded. Sharp Contracting can mail me a letter of conditions to end any further business.

Sharp Contracting Has a Tec. scheduled to return...

to customers home to address all of the customers concerns, home owner has been contacted with date and time.Thank You
Sharp Contracting