Sheehy Nissan of Mechanicsville

I am so disappointedI called sheehy about a car that one of they dealer haveThey informed me that for them to have to go get the car from another deal, I will either have to put down a deposit or fill out a credit appI informed adrain that I did not want to fill out a credit application until he insure me that the car was available for me to buy and be secured, because I'm not a local customer and did not WANT more inquiries on my credit for no reason As he knew thatI call him back once again before I push send on the application, to ask was he sureHe stated yes! So I did the applicationI call many times and no answer or replyI had my friend call and he answer so I knew he was avoiding meHe later calls me back and said you are approved and we need a down depositI informed him that was not the deal neither what we previously discussedHe then Says ok, he wasn't worried Bout the deposit they will go get itSo the next day, I look online and see two postfor the pr

The signed vehicle contract we have shows our loan amount with *** *** would be $*** total for the *** *** *** that we purchased from Sheehy Nissan Mechanicsville VA on 10/29/We did not agree to anything more than $***However, the paperwork that *** *** received from the dealership shows the total price of the vehicle as $*** and that is what they started our loan withWe did not agree to $***Our contract shows the total out the door price of the vehicle including all fees was $***Then the dealer gave a $*** manufacturers rebate which brought the loan amount to $***It appears the dealership sent paperwork to *** *** without subtracting the manufacturers rebate of $*** that they promised us and show on the contract they had us sign

Bought a so called certified car days ago I clearly read that part of the criteria was there shouldn't be any excessive rust on the frame body and parts etc I looked underneath the car at my residence and appears the car was at the bottom of the ocean corrosion and heavy rust everywhere I dont find this acceptable and look to seek legal advice also finding out a few days later I could have bought new for a few thousand more!

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

I bought a car from *** *** *** on April 20, Prior to going to the dealership, I spoke with my bank about purchasing and was already preapprovedI went to the dealership and told them that I was going through my bank, *** *** ***We proceeded with the deal and I signed the papersIt came back that I was getting a different interest rate than my bank had originally quotedI signed the papers anyways and said I would call my bankIt wasn't that much of a difference and I did call my bankI got a call the day after purchasing the car, from the finance person I dealt with the day before, he said since they gave me a different interest rate, I needed to come back in and sign the papers with the adjusted interest rateI did
About a week afterwards, I checked my credit to see if the new loan had been added yet, and to my surprise, my credit had four new hard InquiriesOne was on the 20th for my bank and then another companyThen on the 21st, after I had al

I recently purchased a vehicle from Sheehy Nissan I told them in the beginning that I had gotten approved for financing through my credit union prior to test driving the vehicle of choice
I subscribe to *** and within thirty minutes there were three to four credit inquiries on my credit report I was instantly alerted I did bring this to the attention of the sales person I did not want all of these extra hits on my credit report as my credit union had already done all of this

We are aware of Ms*** concerns and they have been addressed by our service manager DougThe vehicle was purchased from an individual owner and outside of Sheehy if the vehicle was purchased from Sheehy it would have come with an additional warranty along with the remaining factory warranty
The factory warranty is * years or *** miles whichever occurs first and in this case the warranty expired on 02/27/or years from the in-service date, thus it was sold to her with no warranty.The vehicle was purchased September 21,with 16,miles and returned to the dealership 04/17/for the first free oil change with 21,miles and again on 04/03/for an oil change with 33,milesThe next and last visit to our service department was on 01/16/to check air bag light blinkingAs you can see we have no obligation to repair the vehicle.Sincerely,Dan C***General ManagerSheehy Nissan Mechanicsville

Sheehy Nissan of Mechanicsville sent my information to Professional Financial Services without my permission in an information mwith another customerThey are not being cooperative with my attempts to fix the issueI asked them to draft a letter to be sent to Professional Financial Services to clear my information, but what I received was a poor two sentence document without proper formalities addressed

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have not used the extended warranty or ***I think I should receive a full refundI have not received anything from ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** They should have provided a sales receipt I have nothing showing my card was refunded anybody can slide a card where's the proof???

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

I purchased a *** *** *** ** from Sheehy Used Cars on January 6, At the time the car had milesIt was recently discovered by another dealership that the vehicle had been in an accident prior to being sold to me, which was not disclosed at the time of saleFollowing the accident, the car was not repaired in a professional manner, including the air bag not being replaced/installed properly, causing a safety issue preventing it from passing state inspectionOn December & on December 11, I called Sheehy and explained the situation and neither person I spoke with was professional and made it clear Sheehy took no responsibility for the situation I was inBoth representatives said a manager w***d call me and I have never received a call or email back from SheehyBecause of the condition of the car and the uncertainty of issues resulting from the accident, and needing to make the decision whether to repair or replace, I decided to trade in the carThe accident an

Initially, on Thursday I went to test drive a white *** *** ***I wanted the vehicle, so I was willing to purchase itHowever, I stated MULTIPLE times to my sales person, that I did not wish to have my credit ran, because I'd already been approved for a loan with the *** *** ***I also stated MULTIPLE times that I wanted the loan to go directly through the credit union, not the CUDL system, due to my loyalty with my financial institutionSince the bank was currently closed, I ensured the sales person, James, that I would come back the following day to potentially get the vehicleOnce I returned, the vehicle was sold, which I was fine with because I was aware the car still had the potential to be soldSo, I found another vehicle with James, which was a grey *** *** ***I once again, decided this was the vehicle I wanted to purchase, so we started discussing the price of the vehicleI can not stress enough how many times I informed James that I did NOT want my credit ran again, because I already had a pre-approval at a great interest rate with my financial institutionHowever, when I brought the purchase order to *** *** ***, they informed me that my credit actually WAS ran through the CUDL system, so I would therefore not be able to have my loan go directly through the credit union without Nissan removing the applicationThat is COMPLETELY unacceptable that it was ever ran! That cost me an additional hour at the bank, waiting for the application to be removed so they could process and close my loanBut this was not the main issueI closed the loan, and went back to Nissan to speak with the Financing Department, to complete the loan and receive my carSo, this around in the evening, and I've signed everything I needed to sign with Rojer in FinancingGreat! I'm excited, ready to put the plates on my car, and get rolling! Then, James proceeds to tell me that I can't get my car today because its a CPO vehicle, so they needed to do an inspection and detail the vehicleI was a bit disappointed that it wasn't already ready for me (as it should have been), but I was willing to wait until the morningJames informed me that I could come pick up my vehicle around or 11am the following day, which is todayWhen I called the dealership this afternoon (giving them additional time) James informed me that I could not pick up my vehicle until 3:30pm! I said ok, because I was in the middle of another business conversationThere is NO possible way it takes nearly hours to do an inspection and detail, which should have been done before I even finished signing all of my documents the night before! But once I called back (ten times), no one answered, and I even left a voicemail for the Sales ManagerWhen I received no return call, I drove all the way back to Nissan to discuss the issue in personI got to Nissan at 1:and waited minutes for James to finally come and assist meI asked him if there was a problem with the vehicle, since it was taking so longHe assured me nothing was wrong, but that he wasn't sure why the car wasn't serviced by 11amI told him that was unacceptable and that I wanted my car as quickly as possible, and he asked me "Why do you feel like your car should be serviced before anyone elses?"So, at this point, he's basically telling my that me waiting on a car that I purchased the night before, isn't priority over the vehicles that were brought in to be serviced todayEven after all this disrespect and HORRIBLE service, I still said that I would wait until 2:00pm for my car, or I would not be purchasingJames laughed and said he would try to expedite the process, but he went outside and started helping another customer!!!
At about 2pm, the woman (I don't remember her name) who had previously offered me the service of having my car waxed and seats replaced, etc, came over to me and said she would try to expedite the process as wellShe was a very nice lady, however I don't think she was able to speed it up muchAt 2:30, James finally comes over and hands me the keys, telling me it's readyI told him I did not want the vehicle any more, due to the service I'd received, so his boss comes overHis boss asks me why I don't want the car, my girlfriend (who was with me the entire time), tried to answer him and he continuously interrupted herHe proceeded to say it would take another business days for them to cut a check so I can return the funds to Virginia Credit UnionThis is by far the worst service I've received with any business

MY HUSBAND AND I PURCHASED A BRAND NEW NISSAN *** AND CERTAIN CONDITIONS MADE HAVE NOT BEEN FULFILLED GLOVE BOX AND DRIVER'S SIDE SEAT BELT WERE NOT FIXED, SCRATCHES ON CAR THAT WERE TO BE BUFFED OUT WERE TOUCHED UP WITH MISMATCH BLACK PAINT DURING SERVICE APPOINTMENT ON 9/ THE ONLY ITEM THAT WAS COMPLETED WAS THE INSTALLATION OF THE FOG LIGHTS

We replaced her oil pan on 5/8/at no expense to her. SincerelyDan C***

I purchased his vehicle back and sold him a new vehicle last week Dan

They continue to call me regularly on my cell phone and my office phoneThey call weekly and sometime daily for over a year nowI have asked the caller several times to place me on their "do not call list", but they still callI will never purchase from them again, simply because I feel houndedThey also mail me regular letters, but that's not as much of a disruption as having them call all of the timeThey need to stop

Hello, I have a Nissan Maxima and my ABS actuator/pump went badI had this problem diagnosed and fixed at Nissan of Richmond in one visit
However, this was after thrice going to Sheehy Nissan of Mechanicsville to get the problem diagnosed and spending $*** with them for new brakes, rotors, fluid flush, as well as being charged for a diagnostic (which I was told would be waived) while attempting to determine the issue and solution to fix my problem
I tried reaching out to Nissan at the corporate level twice but was told this could only be solved by this franchiseThis was especially a problem because I have repeatedly been avoided, passed along, and lied to by that particular dealershipNeither the General Manager Dan C*** nor the Service Department Manager Doug T*** would meet with me after multiple requests via email and voicemailBoth kept referring me to service associatesOne service associate in particular, Darren G*** lied repeatedlyI told and s

As stated by Mr*** we are responsible for VA state inspection which was completed I offered to pay for the *** state inspection which was $117.69, Mr*** decided to replace the battery for $and an additional brake service which was not needed to pass state
inspection in the amount of $The taxes were underpaid in the amount of $which was deducted from the checkMr*** arranged his own transportation and it was never promised at any time.In closing I feel we have done everything that we stated we would do and more with a payment of $considering it was only $to state inspect the vehicle in *** which we are not responsible forSincerely,*** ***