Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, the FCRA states that all information must be validated prior to inclusion in a credit reportThis debt nor the bankruptcy that you speak of has NEVER been validatedYour organization has provided nothing bearing my signature INCLUDING the bankruptcy that you continually reference EVEN THIS DOCUMENT DOES NOT BEAR MY SIGNATURE AND HAS NOT BEEN VALIDATED AS BELONGING TO MEPlease present items that bear my signature or remove these items from my credit report, or face me in court!!!!!!!!!!!!!
Regards,
*** ***
All of Ms*** accounts closed as scheduled in AugustAs part of it's disaster relief policy, none of Ms*** accounts closed in September - meaning no payment was due, and no finance charges were assessedCompany records indicate Ms*** made payments on her accounts in August,
before Harvey made landfall on August However, to the extent that those payments failed to bring or keep Ms*** accounts current, they incurred late payment feesThose late payment fee - for any of Ms*** accounts that were past due BEFORE HARVEY - will not be waivedAs a specific example, Ms*** Monroe and Main account was past due in JulyThe August billing cycle closed on schedule prior to the arrival of HarveyMs*** made a payment on her account on August 31, that did not bring her account currentthis resulted in the assessment of a late payment fee for the August billing cycleThe account was placed in disaster hold after Harvey made landfallAs a result, no billing statement was generated and no payment was due in September, so no late payment fee was assessedHowever, the account will be billed as beginning with the closing of the October billing cycle.-
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** Dear Revdex.com,Thank you for your assistance in this matter. What I am awaiting now is my refund which has not be credited back to the card used to make the payments. Ms***
We are sorry if you did not have the opportunity to see our response to Complaint: ***, which was posted October 14,and states:
We received the correspondence from the Revdex.com in regards to your orders from Seventh Avenue. We are sorry for any disappointment
with your orders and appreciate the opportunity to review your concerns. Please accept our sincere apology for any inconvenience you encountered while waiting to speak with Supervision. Customer satisfaction is very important to us; we are further researching how your call was lost and apologize your concern was not resolved at that time
Our records indicate your orders were placed via phone. The orders were placed from different catalogs. Each catalog is unique with offerings for different seasons and comparative pricing. Merchandising offers can be for extended periods of time, or a pre-season special. Complete portrayals of products in our catalog are listed giving size, color and descriptions. This allows the customer to visualize the item or complete any measuring calculations prior to orderingOur guarantee states, “If any item for any reason does not meet your expectations, just return it to us. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
On the order blank in the center of the catalog is a Mail Opt Out which states, “We may permit reputable companies to send catalogs to our customers. If you prefer not to receive such mailings, write us and enclose your current mailing label.” You may also contact us via phone or email to relay this informationCurrently our records show requests for no additional catalogs from Seventh Avenue and Home at Five. Please allow six to eight weeks, as some catalogs may already be at the distribution center to be mailed at a later dateYour request to not divulge or share information has been issued We received your name on a listing from the Union Workers Advantage in May of 2014. Additionally, you may contact the Direct Marketing Association online at https://dmachoice.org/ to opt out or make changes for any mail preference or additional information
An order acknowledgement is sent to your email address after the completion of the orderThis allows the consumer to review the order along with order totals The balance of $reflected a portion of the balance remaining for the Tribeca Curtain along with shipping and processing of the itemWe have as a courtesy credited your account for the Tribeca Curtain which will return the down payment of $21.16. This will be refunded within the next seven to twenty one days. We are sorry for any inconvenience but appreciate the opportunity to explain. Sincerely, Seventh Avenue
We received the correspondence from the Revdex.com in regards to your order #*** placed via phone on 7/5/2015. We apologize for any confusion regarding your returns and account billing
Our records indicate the Marnie Shoe was returned and processed 7/14/for $and the Lace Trim Gown followed on 8/5/for $62.99. Shipping and processing is not automatically credited, which is a common practice in the catalog industry when a product is returned because the customer didn’t like the product or changed his or her mind or the item did not fit. The Midnight Velvet guarantee is listed on the order blank in the center of the catalog, or online under Customer Service and states, “If any item, for any reason, does not meet your expectations, just return it to us within days. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
The items were returned using the Smart Label option at a cost of $to be applied to your account when returnedThis is a convenience we offer our customers to save time by allowing them to give the return to their postman or by just dropping it off at the post office The information regarding the use of the Smart label are clearly attached to the label prior to the removal and attaching to the box for return. The remaining balance reflects finance charges and late fees, and amount due for the Round Pave Bracelet. Additional charges were incurred as payment was not made in accordance with the credit agreement
As a courtesy, we have credited your account for the Smart Label option, the original shipping and processing of $and removed the late fee and finance charges. Your account balance will reflect the balance of $within the next twenty four to forty eight hours. The balance would be need to be paid prior to November 10th, 2015. We regret any disappointment or inconvenience, but appreciate the opportunity to explain. Sincerely, Midnight Velvet
We received the correspondence from the Revdex.comWe are sincerely sorry for any inconvenience you experienced with the return of your gift items
You received items shipped to you that were purchased on the account of another customerWhen you returned those items the credit
for the return was applied to that accountThe items you ordered as “replacements” could not be charged to the original account without the consent of the account holderUnder these circumstances the request for “replacement items” should have been discarded and the payment you included should have been returnedInstead, a new order was created and processed in your name and a new account was openedWe regret any inconvenience this may have caused
Our guarantee is listed on the order blank in the center of the catalog or online and states, “All items come with a money-back guarantee, only if returned within days of invoice dateYou may request a full merchandise refund or exchange (if available)The refund or credit amount does not include the original shipping charges or return shipping charges.”
Records indicate items returned were considerably past the thirty day return policyThey were delivered June 1st & 3rd of
We have as a courtesy extended credit for merchandise returned beyond our policy, and applied it to your order, even though we had also extended credit to the original buyer for the items returnedYou will receive a refund of the $($& $9.36) you submitted for the difference
Ginny's does not now and has never offered a program that allows consumers to pay $per month for lifeGinny's monthly payment amount is and always has been calculated on the Highest New Balance on an account
More specifically, Ms*** was mailed a Ginny's catalog in the fall of that
included a pre-approved credit offer in the amount of $The offer stated "YOU CAN CHARGE $AND PAY ONLY $A MONTH!"
This exact language appears on the order form Ms*** mailed in with her first order on August 21,
The order form also stated "See terms of credit and pre-approved offer on the back of this form." Ms*** was also sent a copy of the full credit agreement with her first order
Ms*** subsequently received a credit limit increase to $1,and then to $1,200, with monthly payments of $and $indicated on the order formsPlease note that all of these payment amounts apply ONLY
In November of Ms*** placed an order that exceeded her existing credit limitGinny's reviewed her credit history and approved the additional extension of creditAs a result, her monthly payment increased to $in January of and, following another purchase in April, to $in May of
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[This was only included in a bankruptcy filing because it was fraudulently on my credit report, not because this was a debt proven to be validatedInclusion in a bankruptcy proceeding is not validation of a debtPlease produce any application for credit or contract bearing my signature as an obligation to paySince the organization is absent these items, this MUST be removed from my credit file(s) pursuant to the FCRA
Regards,
*** ***
We received the correspondence from the Revdex.com in regards to deliver of an anticipated order, not yet in place
We are sorry for any confusion on specific delivery date confirmation. We strive for customer satisfaction and make every attempt to provide the most
accurate information at the time of order placement. Our representative input the request for November 24th delivery and reviewed the delivery date as an estimated time of arrival. Regretfully, product choices were never disclosed, which may have determined product availability or additional shipping information that could have been provided. The offer of transferring to customer service was declined.
After an order is in place and successfully processed, it is released for shipment. The method of delivery is determined using a variety of factors, being size, weight, supplier, or dimension Customer security is of the utmost importance to us; should an order be placed under another’s account, the owner of the account will have access to the order information. Tracking is provided to the customer once the product is in motion via email, this allows the customer the most current delivery status to make arrangements.
We will have a special Customer Service Liaison contact you to review any additional information within the next several business daysWe appreciate the opportunity to explain and regret any inconvenience Sincerely, Country Door
Ms*** called in April of and indicated that her mother was responsible for payment of the accountA form was sent to her attention to allow for the transfer of the account from her name to her mother'sThe form, which required a notarized signature from the person who would be responsible
for paying the account, was never returnedThe companies did not hear from Ms*** again until August, when she stated she no longer believed her mother was responsibleAn identity theft packet was mailed to Ms*** home address on September 9,
The TransUnion information does not match the information Midnight Velvet has furnished to the consumer reporting agenciesThat does not make the information Midnight Velvet has furnished inaccurate, it makes the information TU is reporting inaccurate
Midnight Velvet responded to an online dispute from Experian in March of 2016, making that the most recent report dateHowever, as stated previously, Midnight Velvet has sent a manual update to the agencies in an effort to correct the inaccurate information being reported by TransUnionThus, the new report date will be June of
The companies' records indicate multiple orders were shipped to *** *** *** *** ** *** and that monthly billing statements and past due notices were mailed to Ms*** attention at that same addressCalls regarding payment of the accounts were made to multiple phone numbers, including
***Each of the companies received one or more payments on the accountsNonetheless, Ms*** alleges that she was unaware of these accounts until she noticed them on her consumer credit report
Based on the information currently available, the companies have a reasonable basis for believing that Ms*** opened the accounts and is responsible for payment of the balances
Montgomery Ward has credited Mr*** account for the missing payment, and adjusted the account to remove all late fees and finance chargesThe account now has a zero balance
Seventh Avenue has sent an identity theft affidavit to Mr*** on two occasions, once in and again in Mr*** has failed to complete and return either affidavit
Mr*** account was opened upon receipt, by mail, of a completed, written order form and request for
extension of creditThe only address associated with the account since it was opened is *** *** *** *** *** **
Based on the information currently available, Seventh Avenue believes the information it has furnished to the consumer reporting agencies accurately reflects the payment history and current status of Mr*** account
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received a response from the company on the 16th stating that electronic deletion was requested and should occur within hrs as agencies update their recordsThis was acceptable to me, yet tomorrow will be a week and the referenced account has still not been removed, nor can any of the agencies confirm to me that they ever received said request.TranslateDesired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:I wish that this company would do as promised in regards to Transunion and Equifax reportingI hate to be a bother but I was promised something very important to me by this company twice now, and I would like to have it expedited quickly so that I can move on, and do what I need to do in regards to getting my home loanI request that this company Please check their records regarding the deletion request against my name, address and account information to make sure it was sent correctly
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below, I did not order everything charge and Seven they have not spoken to since the 1st od nor have I placed orderI would like documentation for each order, time and day they suppose you spoke o me and if they followed the statement on my credit file to make sure it is meIn addition, provided each instance of confirming they actually talking to meThe address is a leased property and my mail is forwards to my new address or PO Box
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***I do not have any contract with this company so the info that is on my credit report should be deleted from this company
Apparently I did not read all the fine print of the many many restrictions Monroe & Main impose on their customersI've never had any bad experiences with any other online shopping and I do most all my shopping online so your company is "unique" in their practices and I'm just glad to not be doing business with you at any time in the futureAlso, please stop sending me catalogThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Ms*** account was credited to a zero balance on July 10, Monroe & Main has reviewed the conversation of July 9, and will take appropriate action with the customer service representative who spoke with Ms***
Applying for credit does not mean that an extension of credit will be approvedMr*** application was reviewed and it was determined that an account could only be approved if part of the order total was paid prior to shipmentIf Mr*** wishes to open a credit account with Seventh Avenue
he will need to make the requested payment
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, the FCRA states that all information must be validated prior to inclusion in a credit reportThis debt nor the bankruptcy that you speak of has NEVER been validatedYour organization has provided nothing bearing my signature INCLUDING the bankruptcy that you continually reference EVEN THIS DOCUMENT DOES NOT BEAR MY SIGNATURE AND HAS NOT BEEN VALIDATED AS BELONGING TO MEPlease present items that bear my signature or remove these items from my credit report, or face me in court!!!!!!!!!!!!!
Regards,
*** ***
All of Ms*** accounts closed as scheduled in AugustAs part of it's disaster relief policy, none of Ms*** accounts closed in September - meaning no payment was due, and no finance charges were assessedCompany records indicate Ms*** made payments on her accounts in August,
before Harvey made landfall on August However, to the extent that those payments failed to bring or keep Ms*** accounts current, they incurred late payment feesThose late payment fee - for any of Ms*** accounts that were past due BEFORE HARVEY - will not be waivedAs a specific example, Ms*** Monroe and Main account was past due in JulyThe August billing cycle closed on schedule prior to the arrival of HarveyMs*** made a payment on her account on August 31, that did not bring her account currentthis resulted in the assessment of a late payment fee for the August billing cycleThe account was placed in disaster hold after Harvey made landfallAs a result, no billing statement was generated and no payment was due in September, so no late payment fee was assessedHowever, the account will be billed as beginning with the closing of the October billing cycle.-
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** Dear Revdex.com,Thank you for your assistance in this matter. What I am awaiting now is my refund which has not be credited back to the card used to make the payments. Ms***
We are sorry if you did not have the opportunity to see our response to Complaint: ***, which was posted October 14,and states:
We received the correspondence from the Revdex.com in regards to your orders from Seventh Avenue. We are sorry for any disappointment
with your orders and appreciate the opportunity to review your concerns. Please accept our sincere apology for any inconvenience you encountered while waiting to speak with Supervision. Customer satisfaction is very important to us; we are further researching how your call was lost and apologize your concern was not resolved at that time
Our records indicate your orders were placed via phone. The orders were placed from different catalogs. Each catalog is unique with offerings for different seasons and comparative pricing. Merchandising offers can be for extended periods of time, or a pre-season special. Complete portrayals of products in our catalog are listed giving size, color and descriptions. This allows the customer to visualize the item or complete any measuring calculations prior to orderingOur guarantee states, “If any item for any reason does not meet your expectations, just return it to us. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
On the order blank in the center of the catalog is a Mail Opt Out which states, “We may permit reputable companies to send catalogs to our customers. If you prefer not to receive such mailings, write us and enclose your current mailing label.” You may also contact us via phone or email to relay this informationCurrently our records show requests for no additional catalogs from Seventh Avenue and Home at Five. Please allow six to eight weeks, as some catalogs may already be at the distribution center to be mailed at a later dateYour request to not divulge or share information has been issued We received your name on a listing from the Union Workers Advantage in May of 2014. Additionally, you may contact the Direct Marketing Association online at https://dmachoice.org/ to opt out or make changes for any mail preference or additional information
An order acknowledgement is sent to your email address after the completion of the orderThis allows the consumer to review the order along with order totals The balance of $reflected a portion of the balance remaining for the Tribeca Curtain along with shipping and processing of the itemWe have as a courtesy credited your account for the Tribeca Curtain which will return the down payment of $21.16. This will be refunded within the next seven to twenty one days. We are sorry for any inconvenience but appreciate the opportunity to explain. Sincerely, Seventh Avenue
We received the correspondence from the Revdex.com in regards to your order #*** placed via phone on 7/5/2015. We apologize for any confusion regarding your returns and account billing
Our records indicate the Marnie Shoe was returned and processed 7/14/for $and the Lace Trim Gown followed on 8/5/for $62.99. Shipping and processing is not automatically credited, which is a common practice in the catalog industry when a product is returned because the customer didn’t like the product or changed his or her mind or the item did not fit. The Midnight Velvet guarantee is listed on the order blank in the center of the catalog, or online under Customer Service and states, “If any item, for any reason, does not meet your expectations, just return it to us within days. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
The items were returned using the Smart Label option at a cost of $to be applied to your account when returnedThis is a convenience we offer our customers to save time by allowing them to give the return to their postman or by just dropping it off at the post office The information regarding the use of the Smart label are clearly attached to the label prior to the removal and attaching to the box for return. The remaining balance reflects finance charges and late fees, and amount due for the Round Pave Bracelet. Additional charges were incurred as payment was not made in accordance with the credit agreement
As a courtesy, we have credited your account for the Smart Label option, the original shipping and processing of $and removed the late fee and finance charges. Your account balance will reflect the balance of $within the next twenty four to forty eight hours. The balance would be need to be paid prior to November 10th, 2015. We regret any disappointment or inconvenience, but appreciate the opportunity to explain. Sincerely, Midnight Velvet
We received the correspondence from the Revdex.comWe are sincerely sorry for any inconvenience you experienced with the return of your gift items
You received items shipped to you that were purchased on the account of another customerWhen you returned those items the credit
for the return was applied to that accountThe items you ordered as “replacements” could not be charged to the original account without the consent of the account holderUnder these circumstances the request for “replacement items” should have been discarded and the payment you included should have been returnedInstead, a new order was created and processed in your name and a new account was openedWe regret any inconvenience this may have caused
Our guarantee is listed on the order blank in the center of the catalog or online and states, “All items come with a money-back guarantee, only if returned within days of invoice dateYou may request a full merchandise refund or exchange (if available)The refund or credit amount does not include the original shipping charges or return shipping charges.”
Records indicate items returned were considerably past the thirty day return policyThey were delivered June 1st & 3rd of
We have as a courtesy extended credit for merchandise returned beyond our policy, and applied it to your order, even though we had also extended credit to the original buyer for the items returnedYou will receive a refund of the $($& $9.36) you submitted for the difference
Ginny's does not now and has never offered a program that allows consumers to pay $per month for lifeGinny's monthly payment amount is and always has been calculated on the Highest New Balance on an account
More specifically, Ms*** was mailed a Ginny's catalog in the fall of that
included a pre-approved credit offer in the amount of $The offer stated "YOU CAN CHARGE $AND PAY ONLY $A MONTH!"
This exact language appears on the order form Ms*** mailed in with her first order on August 21,
The order form also stated "See terms of credit and pre-approved offer on the back of this form." Ms*** was also sent a copy of the full credit agreement with her first order
Ms*** subsequently received a credit limit increase to $1,and then to $1,200, with monthly payments of $and $indicated on the order formsPlease note that all of these payment amounts apply ONLY
In November of Ms*** placed an order that exceeded her existing credit limitGinny's reviewed her credit history and approved the additional extension of creditAs a result, her monthly payment increased to $in January of and, following another purchase in April, to $in May of
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[This was only included in a bankruptcy filing because it was fraudulently on my credit report, not because this was a debt proven to be validatedInclusion in a bankruptcy proceeding is not validation of a debtPlease produce any application for credit or contract bearing my signature as an obligation to paySince the organization is absent these items, this MUST be removed from my credit file(s) pursuant to the FCRA
Regards,
*** ***
We received the correspondence from the Revdex.com in regards to deliver of an anticipated order, not yet in place
We are sorry for any confusion on specific delivery date confirmation. We strive for customer satisfaction and make every attempt to provide the most
accurate information at the time of order placement. Our representative input the request for November 24th delivery and reviewed the delivery date as an estimated time of arrival. Regretfully, product choices were never disclosed, which may have determined product availability or additional shipping information that could have been provided. The offer of transferring to customer service was declined.
After an order is in place and successfully processed, it is released for shipment. The method of delivery is determined using a variety of factors, being size, weight, supplier, or dimension Customer security is of the utmost importance to us; should an order be placed under another’s account, the owner of the account will have access to the order information. Tracking is provided to the customer once the product is in motion via email, this allows the customer the most current delivery status to make arrangements.
We will have a special Customer Service Liaison contact you to review any additional information within the next several business daysWe appreciate the opportunity to explain and regret any inconvenience Sincerely, Country Door
Ms*** called in April of and indicated that her mother was responsible for payment of the accountA form was sent to her attention to allow for the transfer of the account from her name to her mother'sThe form, which required a notarized signature from the person who would be responsible
for paying the account, was never returnedThe companies did not hear from Ms*** again until August, when she stated she no longer believed her mother was responsibleAn identity theft packet was mailed to Ms*** home address on September 9,
The TransUnion information does not match the information Midnight Velvet has furnished to the consumer reporting agenciesThat does not make the information Midnight Velvet has furnished inaccurate, it makes the information TU is reporting inaccurate
Midnight Velvet responded to an online dispute from Experian in March of 2016, making that the most recent report dateHowever, as stated previously, Midnight Velvet has sent a manual update to the agencies in an effort to correct the inaccurate information being reported by TransUnionThus, the new report date will be June of
The companies' records indicate multiple orders were shipped to *** *** *** *** ** *** and that monthly billing statements and past due notices were mailed to Ms*** attention at that same addressCalls regarding payment of the accounts were made to multiple phone numbers, including
***Each of the companies received one or more payments on the accountsNonetheless, Ms*** alleges that she was unaware of these accounts until she noticed them on her consumer credit report
Based on the information currently available, the companies have a reasonable basis for believing that Ms*** opened the accounts and is responsible for payment of the balances
Montgomery Ward has credited Mr*** account for the missing payment, and adjusted the account to remove all late fees and finance chargesThe account now has a zero balance
Seventh Avenue has sent an identity theft affidavit to Mr*** on two occasions, once in and again in Mr*** has failed to complete and return either affidavit
Mr*** account was opened upon receipt, by mail, of a completed, written order form and request for
extension of creditThe only address associated with the account since it was opened is *** *** *** *** *** **
Based on the information currently available, Seventh Avenue believes the information it has furnished to the consumer reporting agencies accurately reflects the payment history and current status of Mr*** account
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received a response from the company on the 16th stating that electronic deletion was requested and should occur within hrs as agencies update their recordsThis was acceptable to me, yet tomorrow will be a week and the referenced account has still not been removed, nor can any of the agencies confirm to me that they ever received said request.TranslateDesired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:I wish that this company would do as promised in regards to Transunion and Equifax reportingI hate to be a bother but I was promised something very important to me by this company twice now, and I would like to have it expedited quickly so that I can move on, and do what I need to do in regards to getting my home loanI request that this company Please check their records regarding the deletion request against my name, address and account information to make sure it was sent correctly
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below, I did not order everything charge and Seven they have not spoken to since the 1st od nor have I placed orderI would like documentation for each order, time and day they suppose you spoke o me and if they followed the statement on my credit file to make sure it is meIn addition, provided each instance of confirming they actually talking to meThe address is a leased property and my mail is forwards to my new address or PO Box
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***I do not have any contract with this company so the info that is on my credit report should be deleted from this company
Apparently I did not read all the fine print of the many many restrictions Monroe & Main impose on their customersI've never had any bad experiences with any other online shopping and I do most all my shopping online so your company is "unique" in their practices and I'm just glad to not be doing business with you at any time in the futureAlso, please stop sending me catalogThanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Ms*** account was credited to a zero balance on July 10, Monroe & Main has reviewed the conversation of July 9, and will take appropriate action with the customer service representative who spoke with Ms***
Applying for credit does not mean that an extension of credit will be approvedMr*** application was reviewed and it was determined that an account could only be approved if part of the order total was paid prior to shipmentIf Mr*** wishes to open a credit account with Seventh Avenue
he will need to make the requested payment