Stratford Career Institute

Our school is a private distance learning provider offering self-paced, independent study courses by correspondenceOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur goal is to provide flexible, convenient, and affordable educational programsIndeed, our school has provided educational services to well over one million students during the past twenty years, and our surveys have indicated an extremely high rate of satisfaction amongst our graduate respondentsThe programs are not, however, intended to provide any specific licensing or certification, which may require additional training in keeping with provincial, regional, or professional law and regulationThis information is freely provided to anyone who expresses an interest in the issue, and various qualifying statements are provided as appropriate in the course-specific brochures, course outlines, and in our Tuition Contract and Service GuaranteeThe descriptive brochure for our Real Estate Appraiser program, which the student evidently received, clearly states: "This program is specifically designed to serve as an introduction or enhancement of the theoretical knowledge required for the vocational application of this subjectIt is intended to help individuals in the furtherance of their vocational training, and is not intended as a substitute for licensing or certification requirements, which may include an apprenticeship or additional training, as required by your provincial laws." While our programs are generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Contract and Service Guarantee, which the student signed and returned to the school, and which formed the basis for her enrollmentEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsStudents who do desire to pursue additional education at any other institution are strongly advised to investigate the specific admissions requirements that may be involved, as such requirements are defined by the individual institutions and will vary from place to place as well as over timeOur Tuition Contract and Service Guarantee provides the following advice: "Do not assume that credits you earn at this institution will be transferable to any other college or universityEnsure that you check with the receiving institution." It is our sincere intention that students clearly understand the nature of their program and derive significant benefits from their studyAccess to our representatives is readily available to all prospective, current, and former students, and our employees make every effort to respond courteously, accurately, and effectively to any questions and concerns that are raisedWhile it is certainly unfortunate that the student's program has not apparently met with the student's expectations or assumptions, SCI does not make claims that are inconsistent with the nature of the programs we provide In this case, the student enrolled on September 29, in our Real Estate Appraiser programThe student subsequently requested that her course be discontinued on January 19, 2016, at which time half of the study material involved had already been supplied to the studentShe completed several lessons and exams over the period of her enrollmentAs a result, the student was immediately billed a portion of the tuition calculated in accordance with the tuition contract to which she had agreedThe school is certainly justified in expecting payment of the outstanding account balance SCI provides high-quality distance education programs and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would be happy to address the student's specific concerns about her course and her account should she wish to contact me directly through our Student Services departmentAt the same time, I would certainly invite the student to consider completing her programI would maintain that the education provided through this course of study may very well assist both employment prospects and effectiveness, and it should remain a positive supplement to any other training or educational path the student may wish to followBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandated

Please accept my apologies for any misunderstandingI would reiterate that we are happy to offer the option to withdraw from the program at this point without additional obligation to the schoolNo further charges would apply in that situationThe student is welcome to contact our Student Services department in order to take advantage of that opportunity

Our school is a distance learning provider offering self-paced, independent study courses by correspondence or onlineOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur goal is to provide flexible, convenient, and affordable educational programs.I was able to locate one currently active enrollment for this student, beginning on November 27, The student has, to this date, completed a part of her programThere is no indication in the record that the student has yet chosen to contact the school regarding the option to cancel this program She certainly does have the option to discontinue the course, and she would only be responsible for a portion of the tuition at this stage according to the terms of her enrollment agreementHer account balance upon cancellation would be $If the student has decided to withdraw from the program, as the present communication would seem to suggest, we will certainly accommodate her request.In any event, I would urge the student to contact our Student Services department at her earliest convenience to confirm her intention and to discuss options with respect to payment

Each individual case would, no doubt, be assessed in light of the particular situationWe certainly do our best to resolve any outstanding issues under the best possible terms and as fairly as possibleAs mentioned previously, you are welcome to contact our Student Services department at your convenience to discuss options related to your course and to your tuition account

I would certainly be happy to assist in any appropriate mannerOur school does maintain records with respect to all students who have enrolled in a study program with usAs an outstanding tuition balance would be the only reason I could suggest for the situation described, I would by no means necessarily conclude in this case that a record does not exist However, we would require sufficient information to locate the specific file with an acceptable degree of certainty in order to provide an effective response to the present inquiryThis is why I had asked that the student contact the school, or otherwise provide additional information, such as an account number, which might assistI would hope for some additional cooperation in resolving the issue at hand

SCI is a distance learning provider offering self-paced, independent study courses by correspondenceOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur school has provided educational services to over one million students during the past twenty years, and our surveys have indicated a high rate of satisfaction amongst our graduate respondentsThe High School program offered by SCI is a general studies course designed to provide students with a sound knowledge of several key subject areas and to help them function more effectively, especially in the job marketProspective and current students are certainly well-advised to ensure that their chosen program is suitable for their own personal or career development objectivesThe High School program is not intended to be a substitute for state-sponsored diploma or equivalency programsThis is explicitly stated in the descriptive program brochure, which students generally receive prior to enrolling in the program: "[this program] is not, nor is it intended to be, a substitute for state-sponsored High School or GED programsBefore enrolling, please ensure that this program meets your personal, educational and career objectives." It is our sincere intention that students clearly understand the nature of their program and derive significant benefits from their studyAccess to our representatives is readily available to all prospective, current, and former students, and our employees make every effort to respond accurately and effectively to any questions and concerns that are raisedWhile the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Protection AgreementEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsStudents who do desire to pursue additional education at any other institution are strongly advised to investigate the specific admissions requirements that may be involved, as such requirements are defined by the individual institutions and will vary from place to place as well as over timeStudents and prospective students may also find it productive to investigate any alternative admissions paths which may be available to them, such as mature student or ability to benefit status, whereby some academic requirements may be waivedOur Tuition Protection Agreement provides the following advice: "Do not assume that credits you earn at this institution will be transferable to any other college or universityEnsure that you check with the receiving institution." Please be aware that SCI does not currently claim any academic accreditation, nor have we ever done soThis information is freely provided to anyone who expresses an interest in the issue, and various qualifying statements are provided as appropriate in the course-specific brochures, course outlines, on our web site, and in our Tuition Protection AgreementWe have certainly never issued any claim that the program would meet the specific requirements for admission to any college or university or for any particular employment opportunityStudents may certainly choose to discontinue their studies at any time over the course of their enrollment with SCI by informing the school of an intention to do soSome charges may apply depending on the duration of enrollment, the specific stage of course completion at the time of withdrawal, and the tuition account statusCancellation policies and procedures are described in detail in our Tuition Protection Agreement, to which the student has signed his agreementWhile it is certainly unfortunate that the course has not met with the student's present expectations or assumptions, SCI does not make claims that are inconsistent with the nature of the programs we provideAt this stage, the student has received and completed a significant proportion of the program, submitting a total of thirty-six exams during the period of his enrollmentHe has been charged in accordance with his tuition agreement, and the school is certainly justified in expecting payment of the outstanding balanceThe student is welcome to contact our Student Services department in order to make payment arrangementsI would, of course, be happy to address the student's specific questions or concerns should he wish to contact me directly through our Student Services departmentSCI provides high-quality diploma programs through distance education, and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would certainly invite the student to consider completing his programBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandated

Stratford Career Institute (SCI) is a distance learning provider offering diploma programs as self-paced, independent study by correspondenceOur programs cover a wide variety of disciplines, and are designed to help individuals in the furtherance of their vocational training or intellectual interestsOur goal is to accommodate adult individuals through flexible, convenient, and affordable educational programs Students may certainly choose to discontinue their studies at any time over the course of their enrollment with SCI by informing the school of an intention to do soSome charges may apply depending on the duration of enrollment, the specific stage of course completion at the time of withdrawal, and the tuition account statusCancellation policies and procedures are described in detail in our Tuition Contract and Service Guarantee, to which terms the student has agreed during her online enrollment process In this case, the student enrolled in two separate study programsThe student has received and completed significant portions of both courses, and she remains responsible for an outstanding balance on both accountsThe school is certainly justified in expecting payment of these outstanding amounts, which have been assessed in keeping with the student's enrollment agreement The student is, however, certainly welcome to contact our Student Services department at her convenience to discuss her options in that regardWe will do our best to resolve the situation under the best possible termsI would certainly invite the student to complete her programsWe are proud to provide high-quality distance education programs and we remain, of course, willing to provide the materials and services required for successful completion

SCI is a distance learning provider offering self-paced, independent study courses by correspondenceOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur school has provided educational services to over one million students during the past twenty years, and our surveys have indicated a very high rate of satisfaction amongst our graduate respondentsThe High School program offered by SCI is a general studies course designed to provide students with a sound knowledge of several key subject areas and to help them function more effectively in the job marketProspective and current students are certainly well-advised to ensure that their chosen program is suitable for their own personal or career development objectivesThe High School program is not intended to be a substitute for state-sponsored diploma or equivalency programsThis is explicitly stated in the descriptive program brochure, which students generally receive prior to enrolling in the program: "[this program] is not, nor is it intended to be, a substitute for state-sponsored High School or GED programsBefore enrolling, please ensure that this program meets your personal, educational and career objectives." It is our sincere intention that students clearly understand the nature of their program and derive significant benefits from their studyAccess to our representatives is readily available to all prospective, current, and former students, and our employees make every effort to respond accurately and effectively to any questions and concerns that are raisedWhile the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Protection AgreementEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsStudents who do desire to pursue additional education at any other institution are strongly advised to investigate the specific admissions requirements that may be involved, as such requirements are defined by the individual institutions and will vary from place to place as well as over timeStudents and prospective students may also find it productive to investigate any alternative admissions paths which may be available to them, such as mature student or ability to benefit status, whereby some academic requirements may be waivedOur Tuition Protection Agreement provides the following advice: "Do not assume that credits you earn at this institution will be transferable to any other college or universityEnsure that you check with the receiving institution." Please be aware that SCI does not currently claim any academic accreditation, nor have we ever done soThis information is freely provided to anyone who expresses an interest in the issue, and various qualifying statements are provided as appropriate in the course-specific brochures, course outlines, on our web site, and in our Tuition Protection AgreementWe have certainly never issued any claim that the program would meet the specific requirements for admission to any college or university or for any particular employment opportunityStudents may certainly choose to discontinue their studies at any time over the course of their enrollment with SCIUpon enrollment, students are provided with an initial grace period, during which time they have the option of canceling their studies without obligation by informing the school of an intention to do soIn cases where a cancellation request is received after the expiry of the standard withdrawal period and/or where some portion of the program has been completed, charges do apply for materials and services provided up to the time of the cancellationCancellation policies and procedures are described in detail in our Tuition Protection Agreement, to which terms the student agreed during his enrollment processWhile it is certainly unfortunate that the course has not met with the student's present expectations or assumptions, SCI does not make claims that are inconsistent with the nature of the programs we provideAt this stage, the student has received and completed a significant portion of the program, submitting a total of eight exams during the period of his enrollmentHe has been charged a partial amount in accordance with his tuition agreement, and the school is certainly justified in expecting payment of the outstanding balance of $The student is welcome to contact our Student Services department in order to make suitable payment arrangementsI would, of course, be happy to address any additional questions or concerns should the student wish to contact me directly through Student ServicesSCI provides high-quality diploma programs by distance education, and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would certainly invite the student to consider completing his program, or perhaps he would like to consider the option of a transfer to a different course of studyBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandated

Stratford Career Institute (SCI) is a distance learning provider offering diploma programs as self-paced, independent study by correspondenceOur programs cover a wide variety of disciplines, and are designed to help individuals in the furtherance of their vocational training or intellectual interestsOur goal is to accommodate adult individuals through flexible, convenient, and affordable educational programsStudents may certainly choose to discontinue their studies at any time over the course of their enrollment with SCIUpon enrollment, students are provided with an initial grace period, during which time they have the option of canceling their studies by informing the school of an intention to do soIn cases where a cancellation request is received after the expiry of the standard withdrawal period and/or where some portion of the program has been completed, charges do apply for materials and services provided up to the time of the cancellationCancellation policies and procedures are described in detail in our Tuition Contract and Service Guarantee, to which the student has signed his agreement.In this case, the student enrolled in two separate study programsThe student has received and completed significant portions of both courses, and he remains responsible for an outstanding balance on both accountsThe school is certainly justified in expecting payment of these outstanding amounts, which have been assessed in keeping with the student's enrollment agreement The student is, however, certainly welcome to contact our Student Services department at his convenience to discuss his options in that regardWe will do our best to resolve the situation under the best possible termsI would also invite the student to consider completing his programsWe are proud to provide high-quality distance education programs and we remain, of course, willing to provide the materials and services required for the successful completionTell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I do not accept that response because nowhere at that time it was stated that it wasn't really accredited for businesses or school, if I had known that then I would've done business with them n just got my GED

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I absolutely DID contact student services in regards to my issues with the courseI explained to the representative that the course material was so outdated that I wasn't learning ANYTHINGI explained that I was able to complete the exams without the course materials, because it covered things like sending emails and text messages, which is something that most people have been doing for decadesThe representative was very polite, but was unable to help me in any way other than to advise me on how to cancel the courseHe did advise me that there would be a cancellation feeI, in return, told him that I thought the cancellation fee was not reasonable due to the fact that the course was outdated and not designed to teach an adult what one would expect to learn above a high school educationI then took immediate steps to insure that the "school" would not be able to withdraw further funds from my account and sent a written cancellation request as instructedBefore enrolling for this course, the materials I read ensured that I would learn enough to be able to work in the field for which I was attempting to be educatedThat may have been the case years ago, but all the course materials contained as of the time they were sent to me was common knowledge, that had I not been previously aware of, any high school student (I had three at the time) could've taught me for freeI feel no obligation to this feeI feel, rather, entitled to a refund of what I paidI would settle for having the account removed from my credit report, but due to the fact that the product was not as promised, I will not pay one more dollar to this school Regards, [redacted] ***

Stratford Career Institute (SCI) is a distance learning provider offering diploma programs as self-paced, independent study by correspondenceOur programs cover a wide variety of disciplines, and are designed to help individuals in the furtherance of their vocational training or intellectual interestsOur goal is to accommodate adult individuals through flexible, convenient, and affordable educational programsStudents may certainly choose to discontinue their studies at any time over the course of their enrollment with SCI by informing the school of an intention to do soSome charges may apply depending on the duration of enrollment, the specific stage of course completion at the time of withdrawal, and the tuition account statusCancellation policies and procedures are described in detail in our Tuition Contract and Service Guarantee, to which terms the student has agreedIn this case, the student enrolled in our Art program on October 18, 2016, and study materials were shipped to her the following dayThe student has since completed a portion of her program, submitting three assignments up to and including January 26, The student recently chose to cancel her course, as of February 13, 2017, and is responsible for an outstanding balance assessed in keeping with her enrollment agreementThe student is, however, certainly welcome to contact our Student Services department at her convenience to discuss her options in that regardWe will do our best to resolve the situation under the best possible termsI would also invite the student to consider completing her programWe are proud to provide high-quality distance education programs and we remain, of course, willing to provide the materials and services required for successful completion

Our school is a distance learning provider offering self-paced, independent study courses by correspondenceOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur school has provided educational services to over one million students during the past twenty years, and our surveys have indicated a very high rate of satisfaction amongst our graduate respondentsThe High School program offered by SCI is a general studies course designed to provide students with a sound knowledge of several key subject areas and to help them function more effectively in the job marketProspective and current students are certainly well-advised to ensure that their chosen program is suitable for their own personal or career development objectivesThe High School program is not intended to be a substitute for state-sponsored diploma or equivalency programsThis is explicitly stated in the descriptive program brochure, which students generally receive prior to enrolling in the program: "[this program] is not, nor is it intended to be, a substitute for state-sponsored High School or GED programsBefore enrolling, please ensure that this program meets your personal, educational and career objectives." It is our sincere intention that students clearly understand the nature of their program and derive significant benefits from their studyAccess to our representatives is readily available to all prospective, current, and former students, and our employees make every effort to respond accurately and effectively to any questions and concerns that are raisedWhile the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Contract and Service Guarantee, to which terms the student has agreedEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsStudents who do desire to pursue additional education at any other institution are strongly advised to investigate the specific admissions requirements that may be involved, as such requirements are defined by the individual institutions and will vary from place to place as well as over timeStudents and prospective students may also find it productive to investigate any alternative admissions paths which may be available to them, such as mature student or ability to benefit status, whereby some academic requirements may be waivedOur Tuition Contract and Service Guarantee, which the student has signed, provides the following advice: "Do not assume that credits you earn at this institution will be transferable to any other college or universityEnsure that you check with the receiving institution."Please be aware that SCI does not currently claim any academic accreditation, nor have we ever done soThis information is freely provided to anyone who expresses an interest in the issue, and various qualifying statements are provided as appropriate in the course-specific brochures, course outlines, on our web site, and in our Tuition Contract and Service Guarantee, which the student has signedWe have certainly never issued any claim that the program would meet the specific requirements for admission to any college or university or for any particular employment opportunity While it is certainly unfortunate that the course has not met with the student's present expectations or assumptions, SCI does not make any claims that are inconsistent with the nature of the programs we provideIn this case, the student's course of study, related services, and completion documents have all been supplied in accordance with the student's enrollment agreement, and the student has paid her tuition in keeping with that agreementThe student has successfully completed the program, graduating on September 10, She did not evidently choose to contact the school with respect to academic accreditation or any related issue at any point prior to her graduation When she later did do so, on two separate occasions in late September 2014, she was accurately advised as to the nature of her course SCI provides high-quality distance education programs and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would maintain that the education provided through this course of study may very well assist both employment prospects and effectiveness, and it should remain a positive supplement to any other training or educational path the student may wish to followBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandatedWe would certainly be pleased to accommodate the student should reference letters or transcripts be required to assist in any future endeavors she may choose to undertake

SCI is a distance learning provider offering self-paced, independent study courses by correspondenceOur diploma programs cover a variety of disciplines and are designed to help adult individuals in the furtherance of their intellectual interests or vocational developmentOur school has provided educational services to over one million students during the past twenty years, and our surveys have indicated a very high rate of satisfaction amongst our graduate respondentsThe High School program offered by SCI is a general studies course designed to provide students with a sound knowledge of several key subject areas and to help them function more effectively in the job marketProspective and current students are certainly well-advised to ensure that their chosen program is suitable for their own personal or career development objectivesThe High School program is not intended to be a substitute for state-sponsored diploma or equivalency programsThis is explicitly stated in the descriptive program brochure, which students generally receive prior to enrolling in the program: "[this program] is not, nor is it intended to be, a substitute for state-sponsored High School or GED programsBefore enrolling, please ensure that this program meets your personal, educational and career objectives." It is our sincere intention that students clearly understand the nature of their program and derive significant benefits from their studyAccess to our representatives is readily available to all prospective, current, and former students, and our employees make every effort to respond accurately and effectively to any questions and concerns that are raisedWhile the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Contract and Service GuaranteeEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsStudents who do desire to pursue additional education at any other institution are strongly advised to investigate the specific admissions requirements that may be involved, as such requirements are defined by the individual institutions and will vary from place to place as well as over timeStudents and prospective students may also find it productive to investigate any alternative admissions paths which may be available to them, such as mature student or ability to benefit status, whereby some academic requirements may be waivedOur Tuition Contract and Service Guarantee provides the following advice: "Do not assume that credits you earn at this institution will be transferable to any other college or universityEnsure that you check with the receiving institution." Please be aware that SCI does not currently claim any academic accreditation, nor have we ever done soThis information is freely provided to anyone who expresses an interest in the issue, and various qualifying statements are provided as appropriate in the course-specific brochures, course outlines, on our web site, and in our Tuition Contract and Service Guarantee, which the student has signedWe have certainly never issued any claim that the program would meet the specific requirements for admission to any college or university or for any particular employment opportunityWhile it is certainly unfortunate that the course has not apparently met with the student's present expectations or assumptions, SCI does not make any claims that are inconsistent with the nature of the programs we provideIn this case, the student's course of study, related services, and completion documents have all been supplied in accordance with the student's enrollment agreement, and the student has paid her tuition in keeping with that agreementThe student has successfully completed the program, graduating on May 27, SCI provides high-quality distance education programs and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would maintain that the education provided through this course of study may very well assist both employment prospects and effectiveness, and it should remain a positive supplement to any other training or educational path the student may wish to followBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandatedWe would certainly be pleased to accommodate the student should reference letters or transcripts be required to assist in any future endeavors she may choose to undertake

I would like to clearly reiterate that our school does not claim any academic accreditation, nor have we ever done soWe certainly cannot, and do not, guarantee employment or admission to any other institution based on program completionThis limitation of promise is explicitly stated in the tuition contract which the student has signedOur employees certainly do make every effort to respond to all inquiries in a completely accurate and courteous mannerIt is certainly unfortunate that our course has not apparently met with the student's assumptions or expectationsHowever, neither our school nor our representatives make claims that are inconsistent with the nature of the programs we provideThe student did, on the other hand, proactively choose to request, receive, and complete the entirety of his course of study, and he has paid his tuition in accordance with the contract that he signedI would also suggest that the knowledge provided through this course of study should very well assist the student in preparation for any other study or training he may wish to pursue or may require in order to meet his present goalsFinally, I would like to point out that our school has provided educational services to well over one million students during the past twenty years, and our surveys have indicated an extremely high rate of satisfaction amongst our graduate respondentsIndeed, over 97% of our graduate respondents for this particular program have stated that the course has met or exceeded their expectations

Our school is a distance learning provider offering diploma programs as self-paced, independent study by correspondenceOur programs cover a wide variety of disciplines, and are designed to help individuals in the furtherance of their vocational training or intellectual interestsOur goal is to accommodate adult individuals through flexible, convenient, and affordable educational programsThe school does not claim any academic accreditation, nor have we ever done soIn this case, the student enrolled with the school on July 8, and subsequently completed the large majority of her program, receiving and completing fifteen of eighteen study modules and submitting a total of fifty-eight assignments and examsThere is no indication in the record that the student ever effectively informed the school of an intention to cancel her program, nor is it evident that the issues raised in the present complaint were ever communicated to the schoolIt would appear that the student simply stopped making the required tuition payments after July 10, 2015, the account lapsed into arrears with no apparent response from the student to any inquiry, and the student remains responsible for an outstanding balance in accordance with the terms of her enrollment agreementThe student is, however, certainly welcome to contact our Student Services department at her convenience to discuss options in that regardWe will do our best to resolve the situation under the best possible termsI would also invite the student to consider completing her programsWe are proud to provide high-quality distance education programs and we remain, of course, willing to provide the materials and services required for successful completion

Your student record does not indicate that you have previously brought any concerns about the program to our attentionWe are certainly available to answer any questions you may have about the nature of your course or about your student file, and we would naturally do so as clearly and as accurately as possibleIn general, the sooner we are aware of any issues a student may have, the more options we are able to offerIt is certainly unfortunate that the course has not apparently met with your present expectations or assumptionsHowever, our school does not make claims that are inconsistent with the nature of the programs we provideIn this case, your course of study, related services, and completion documents have all been supplied in accordance with your enrollment agreement, and you have paid your tuition of $in keeping with that agreementYou have successfully completed and graduated from the program on November 15, While the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completionEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsWe have certainly never issued any claim that the program would meet specific requirements associated with any particular employment position or opportunityThe school does not claim any academic accreditation, nor have we ever done soWe certainly do believe that the course offers real benefits to the majority of our students, and our surveys have indicated a very high rate of satisfaction amongst our graduatesWe strive to provide high-quality distance education programs and those programs are accurately describedI would suggest that the education provided through your course may well assist both employment prospects and effectiveness, and should remain a positive supplement to any other training or educational path you may wish to followBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandated or desired

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I only completed one lessonI was not sent any additional course material, laterI should not have to pay for course material that I have never receivedI no longer have interest in pursuing this career pathI have notified you within writing that I wish to cancel my programI have seen other complaints very similar to mine that have been resolved to the consumer's satisfactionI do not understand why you can't do the same for me

The High School course offered by Stratford Career Institute is a general studies program designed to provide students with a sound knowledge of several key subject areas and to help them function more effectively, especially in the employment marketThe program is not, however, intended to substitute for state-sponsored diploma or equivalency programsParticular schools and employers may not recognize completion of the program as high school equivalencySCI does not currently claim any academic accreditation, nor have we ever done soWhile the program is generally intended for employment purposes, the school cannot guarantee employment as a result of completion, a limitation of promise that is explicitly stated in our Tuition Contract and Service Guarantee, which the student has signedEmployment prospects will, of course, depend on local demand and requirements, applicant quality, and many other factorsWe have certainly never issued any claim that the program would meet specific requirements associated with an application for any work permit.While it is unfortunate that the course has not apparently met with the student's present expectations or assumptions, in this case, the student's course of study, related services, and completion documents have all been supplied in accordance with the student's enrollment agreementThe student has paid her tuition in keeping with that agreementSince her enrollment in the program on February 19, 2004, the student has successfully completed all course requirements, and she graduated on January 16, SCI provides high-quality distance education programs and we remain committed to maintaining a reasonable level of support for students and graduates in their efforts to reach their own career objectivesI would maintain that the education provided through this course of study may very well assist both employment prospects and effectiveness, and it should remain a positive supplement to any other training or educational path the student may wish to followBeyond the academic achievement involved, any education a student receives is likely to provide a competitive advantage and increased effectiveness and opportunity, even where additional training or requirements may be mandatedWe would certainly be pleased to accommodate the student should reference letters or transcripts be required to assist in any future endeavors she may choose to undertake

Thank you for your messageOur school is a private distance learning provider offering diploma programs as self-paced, independent study by correspondenceOur programs cover a variety of disciplines, and are designed to help individuals in the furtherance of their vocational training or intellectual interestsOur goal is to accommodate adult students through flexible, convenient, and affordable educational programsAccording to our records, this student requested that monthly payments be processed from the credit card she supplied during her online enrollment processI would point out that students are provided with two clear options during the online enrollment process, a single payment in full or, alternatively, a time payment planThe latter choice features the statement: "Charge my down payment of [down payment amount] and then charge [monthly payment amount] each month for [number of months] months." This is immediately followed by additional explanation: "If you choose monthly payments, your first monthly payment will be charged to your credit card one month after your enrollment has been accepted by the schoolYour credit card will be charged every month until your tuition is paid in full." In the next step, an applicant is required, by typing an electronic signature, to verify the details entered, including the following statement which reiterates the payment method, amounts, and schedule: "Please bill my credit card [down payment amount] as a down payment and [monthly payment amount] per month for [number of months] months for a total tuition of [total tuition amount]." Prior to submission of the form data, a complete statement of terms is then provided for the applicant's review, including a detailed description of the cancellation policies and proceduresIn addition, the applicant is further requested to "Please print a copy of this agreement for your records." This enrollment process is by no means unclear, nor did the student chose to make the required monthly payments by any other means during the period to which she refers, specifically November through February For that reason payments were processed from the card automatically in accordance with her clear request and authorizationThe student did not choose to contact the school to raise any concerns regarding payments, or to request the automatic payments discontinued, until March 1st, As a result, no future payments will be processed by that means