Sureshot Precision Marking

I placed my original order on November 27, 2016, RageON charged my credit card on November 29, - After two weeks and not receiving confirmation of order I contacted them via email - and was told they would check on it - two days later I received a "confirmation" that order have been placed and I would have to wait for order to be fulfilledI sent email, after email on a weekly basis - once I received order number and tracking number I would daily try and track my orderNoted that on December or so they had sent my order - and tried to track it and saw it was being shipped from POLAND - and then was tied up in customs - and as of today - when I tried to track my order this is the message I received when I entered my tracking number:
NOW this: Now my entire package is missing? I need a refund immediately! *** *** *** Order Number - Tracking Number
Number (Status) Origin (Carrier) Destination (Carrier) ***
Not Found
Poland(Poland Post)
United States

I purchased a shirt from RAGE ON on June 15th and received it on the 27th of JuneI instantly noticed that the image was crooked and the printing quality was terrible and the colors were not distributed evenlyParts of the shirt were/are faded, while the image online is not of a faded or distressed shirt I immediately contacted them via Facebook messenger where all of my order information had been sent, shipping info etcI received a reply the same day requesting order information so that they could better help me with my issueI replied within minutes and After providing the information they replied the following day asking if I would like a reprinted shirt and that they could also issue me gift-cardI replied within minutes and they replied the following day (June 29th) and stated they would reach out to their manager and that I should allow 24-hours for them to create my gift card By July 7th I had not received anything from them or heard back from them so I contacted

Ordered a holiday item (pillow) for my mom over a month ago, in November and still haven' t receivedTracking says it's holded up in customs For weeks now from POLAND even though they advertise as based in the statesThey ignore my emails and I feel like I've been taken advantage of and robbed It was a specific Christmas gift that will absolutely not come anywhere on timeCompany is terrible and all I want now is a refund as I am very poorSo sad

Ordered on 12/2/(Order #***) no shipping confirmation I have emailed and called and keep being told to wait..its in production..was supposed to be days and still hasnt been shipped

I purchased my order number #*** several weeks agoI wrote the customer service team as soon as I placed my order, no responseI wrote the customer service team the next weekNo responseI wrote the customer service team again, detailing out how concerned I was when I got a tracking number that mapped back to exactly ZERO U.Sshipping companiesNo responseNow, I'm here, after paying EIGHTY DOLLARS for a sweatshirt that is nowhere to be found, and a customer service team that doesn't provide customer serviceSeriously concerning how some businesses are run these daysIf I did my job half as bad as the CS team at Rageon does their job, I would live in a van down by the riverWill not be ordering from Rageon again, nor would I ever recommend the service to a friend/colleague/family member/slight acquaintance

Sounds crazy, but I didn't realize the shirt I ordered was custom because it was already made on their site when I searched for the shirtAfter going back in the emails and pretending to order the shirt again, I found that nowhere did it describe the order as being a custom orderOn top of that, I paid $EXTRA for shipping and it was still lateSo when I finally received the shirt the sizing wasn't accurate and the Medium actually fit like an X-SmallI am not able to return the item now because it is apparently a custom orderVery upset that I wasted all that money and can't get a single thing backNever shopping here again

I recently ordered a Christmas sweater on November 29, for a total cost of $USDAfter waiting a few weeks for the package, I contacted the company asking why my package has not been shipped and why I haven't received any information regarding the shipmentThey explained to me that it was delayed due to Christmas and would be sent soonThey also provided me a *** tracking number but when I track the number, it comes up as "Not Trackable" and states it is in PolandI have escalated my dispute to *** and they are reviewing it but I have been waiting over a month for this package and have received no real assistance from the company

I ordered a t-shirt through Rage On as a potential usage for new products with my businessI displayed my business's custom artwork, with my logo on the shirtEverything looked and fits okay until I realized my logo was cropped out of the shirtI checked the original design of the product on their page and the back side was unedited but the front was changedIf both sides were cropped as the front was then I would know how to change the design and work with themBut since they took the time to edit out my company logo I've become very wary of ever using them again, removing my art from their page, and getting a full refundI've contacted them to resolve this problem so we'll see how that turns outVery very unprofessional and sketchy

This company offered guaranteed shipping on purchases made prior to Christmas I made a purchase on Dec 13, I was immediately charged for the merchandise with a standard shipping time of 7-business days which was fine IF I did not rec'd products by Christmas well 1/17/I have contacted this company by email SEVERAL times about not getting my merchandise I advised that I would contact Revdex.com and I rec'd a response Only after that my products were shipped which is a Decoy if this business is in Cleveland Ohio why would they ship it to Poland where a bogus tracking has been saying my package is since 01/03/and now that website has crashed and no information is further available I have sent emails about returning the money that was charged to my credit card to no avail I have not been able to recoup my money or the merchandise it is not fair being that was a Christmas/birthday gift and I have still not received any thing Please help me!!!

I purchased my order number #*** several weeks agoI wrote the customer service team as soon as I placed my order, no responseI wrote the customer service team the next weekNo responseI wrote the customer service team again, detailing out how concerned I was when I got a tracking number that mapped back to exactly ZERO U.Sshipping companiesNo responseNow, I'm here, after paying EIGHTY DOLLARS for a sweatshirt that is nowhere to be found, and a customer service team that doesn't provide customer serviceSeriously concerning how some businesses are run these daysIf I did my job half as bad as the CS team at Rageon does their job, I would live in a van down by the riverWill not be ordering from Rageon again, nor would I ever recommend the service to a friend/colleague/family member/slight acquaintance

I ordered items on December 1st from this company and have left numerous phone messages as well as sent emails regarding my shipment or a refund of my monies and have been given the run-around

This business needs to be taken to task for their terrible customer service and their sub par products I have purchased from RageOn twice now The first time I ordered, I never received the item because of an in-house printing problem The second time I did received the item I ordered, but the quality of the material (shiny 100% polyester) and the horrible printing job (ink bleeding into the fabric) were not anywhere worth the $that I paid for it! They offered me another hoodie with the same image, but they would not guarantee it would be any better than the one they'd already sent me They informed me they could send me another hoodie, or they would send me a gift card for RageOn! This was to be a gift for my granddaughter that I've been trying to obtain since July! I am very disappointed!

I purchased a shirt from RAGE ON on June 15th and received it on the 27th of JuneI instantly noticed that the image was crooked and the printing quality was terrible and the colors were not distributed evenlyParts of the shirt were/are faded, while the image online is not of a faded or distressed shirt I immediately contacted them via Facebook messenger where all of my order information had been sent, shipping info etcI received a reply the same day requesting order information so that they could better help me with my issueI replied within minutes and After providing the information they replied the following day asking if I would like a reprinted shirt and that they could also issue me gift-cardI replied within minutes and they replied the following day (June 29th) and stated they would reach out to their manager and that I should allow 24-hours for them to create my gift card By July 7th I had not received anything from them or heard back from them so I contacted

Your products will come within the window of weeks to neverTry talking to Customer Service for a refund and all they keep saying is to wait and keep checking the trackingMeanwhile the tracking is going backwards! The product was in my home state and now it's back in PolandSame responses every time, just waitNo real people, just automated responsesSuch a joke

I created an order on 11/10/The website indicated that my items would bet received well before 12/By 11/I had yet to receive a shipping confirmation or any update to my order and I reached out to customer service asking for an order number and status update as none had been sentOn 11/customer service sent an email saying they had my order number but did not include it in the email back to meI wrote them back again on 11/and they returned an order number to me that day but no status update and Shana from customer service indicated she notified the production team for an updateI did not hear back from her so on 12/I again reached out for an update on the status of my order as my order number did not provide any more informationI did not receive a reply back and I contacted customer service again on 12/and 12/with no repliesOn 12/I received an automated shipping number that did not link to USPSOn 12/I contacted customer service again and Shana re

On 12/6/I placed an order a shirt On 12/13/the order was finally shippedI used the tracking number provided to check the status of the deliverOn 12/31/I got an email that my shirt was deliveredI went to check the tracking and it says returned to sender
I called RagOn a couple of times to find out where my shirt wasThey told me to check with *** and file a missing item reportThey refused to help me find the package and blamed *** for the delay plus me not receiving my shirtThey assured me that RageOn did provide a correct shipping label and they have proofThe agent said I would get an email with the proofI am still waiting for that
I have constantly emailed them trying to get a refund since I did not receive the itemI have not received any feedback

This company offered guaranteed shipping on purchases made prior to Christmas I made a purchase on Dec 13, I was immediately charged for the merchandise with a standard shipping time of 7-business days which was fine IF I did not rec'd products by Christmas well 1/17/I have contacted this company by email SEVERAL times about not getting my merchandise I advised that I would contact Revdex.com and I rec'd a response Only after that my products were shipped which is a Decoy if this business is in Cleveland Ohio why would they ship it to Poland where a bogus tracking has been saying my package is since 01/03/and now that website has crashed and no information is further available I have sent emails about returning the money that was charged to my credit card to no avail I have not been able to recoup my money or the merchandise it is not fair being that was a Christmas/birthday gift and I have still not received any thing Please help me!!!

I recently ordered a Christmas sweater on November 29, for a total cost of $USDAfter waiting a few weeks for the package, I contacted the company asking why my package has not been shipped and why I haven't received any information regarding the shipmentThey explained to me that it was delayed due to Christmas and would be sent soonThey also provided me a *** tracking number but when I track the number, it comes up as "Not Trackable" and states it is in PolandI have escalated my dispute to *** and they are reviewing it but I have been waiting over a month for this package and have received no real assistance from the company

I ordered some short from them on May 10th period it is now almost a month later I have not received any information or guarding my order except for the original tracking numberI have called customer service or email them because they don't even have a calling and received the exact same response from different people And it sucks because the shorts were cool but anyway I would never order from them

Placed an order(sweater) 1st week of December that was "guaranteed" to arrive in time for ChristmasAs it got closer to the holiday the tracking status had not updated at allAfter several inquiries, I asked for a refund and was told "lets see when the package arrives" firstI thought this was a weird response but I let it goWell, it is now January 22nd and the package has just arrivedHere is the kicker.....it is the wrong sweaterCompletely different from what I originally orderedVery unprofessional and misleading company that cannot guarantee shipping and denies refund requestsDo not recommend at all