We had a good experienceKyle our sales repwas laid back and easy to work withHe even stayed late on a Saturday to try and work out any concerns of oursWhen ever there was any issues Kyle stayed with everything to make sure things got handle until we left with the carKyle was superior customer service, rarely a quality found! Thanks also to auto direct finance to beat a finance rate we already had pre approvedOverall good experienceI would go back to them, just hope I can get a guy like Kyle to deal with*** & *** *
I live in California so it was daunting to buy a car online sight unseenMy sales person Ro *** reassured me of the entire process, especially that after receiving the car I had a seven day period that if I was unsatisfied with the car for any reason I could return at no cost to meRo *** personable yet professional attitude gave me the confidence I needed to complete the transactionRo always responded promptly in answering my questions After being informed the car would come without floor mats and owner manual I was pleasantly surprised to find both items in the carA great car buying experience!
My husband and I went in to TDA in search for an suv and left with a beatiful jeep thanks to the help of ***He was there with us during the whole processWe changed our minds about which car to take twice and he was very patient with us during the whole thingHe kept us updated about how the financing was goingWe were the last people in the dealership and he was still there with us long after closing time to ensure everything was done rightThank you ***! We love our car and will be recommending him to our friends and familyDefinitely coming back for when we purchase our family car and asking for himGreat experience
Bought my car from Texas Direct Auto recently and worked with salesman Eric *** I appreciated his great service and attention given to us which made buying a new used vehicle a quick and easy process!
While the car showed up in less than perfect condition, Ron made it right Paid for the work to be done and threw in a spare key fob to boot Not cheap for a BMW! Will look to use them again
Texas Direct Auto has great customer serviceI worked with Kyle and Michael Mon my order and they went above and beyond to help answer all my questionsWhen making a purchase online, it makes all the difference to get answers to all of your questions! I recommend Texas Direct Auto
Brandon *** at Texas Direct Auto was as good as it gets when dealing with a car dealership (actually a wholesaler in this case) ! He was extremely responsive, attentive to details, very honest about all the details regarding the car I was interested in and the process of reviewing the car and completing the acquisition, No high pressure tactics here, just quality serviceHe is backed up by staff that share his commitment to true customer service !
I highly recommend anyone looking for a great pre-owned car to contact Brandon..you will be very pleasantly surprised that true honest customer service still exists ! All that and backed up by one of the greatest selection of quality pre-owned automobiles I have ever seen !
We just purchased a car from Texas Direct Auto and it was a great experienceOur sales associate, Tian, was extremely knowledgeable, very responsive and an all around likable guyHe worked hard for usWe highly recommend Tian and Texas Direct AutoIt was a quick and enjoyable car buying experience
I was told by salesman that truck was rigorously inspected prior to my purchaseAfter payment, I was then told that it could not be delivered due to requirement of a new turboTen days later, When it was delivered, next to freeway, exhaust was discounnected from engineFixed that then drove home miles to fix properlyThen inspected for coolant, oil, etcno coolant, bone dry, oil on all components barely registeringAgain I fixed all the aboveAll this time, check engine light is onI take to a mechanic, fix & drive homeTransmission making a slight whine noise As it is a fourth vehicle for me, it is intended to use on my ranch, with an occasional drive into town, miles awayCheck engine light goes on againI alert Texas Auto directTake it to a mechanic, get a figure, they agree to fixWhen I take it in to be fixed, mechanic hears the noise, gets under vehicle & advises me NOT to drive it, park itI drive it home, park itI alert Texas auto direct, they sa
This is the second time we have purchased a vehicle from Texas Direct Auto I highly recommend purchasing your next used vehicle from this establishment Thomas *** was our salesman He patiently helped us in selecting a car and was very helpful in going through the inventory until we found the vehicle that suited us
Ro *** was very helpful and kept in contact with me from the beginning of this process I have already told a friend about her great service and recommend her services
Several problems:
1.) When I signed to pay for the car through financing, I was informed that the cat would cost and that by the time I finish payments it would total to about with the interest of the loanNow ai am paying off a loan with interest!?
2.) When checking my credit score, I was informed that the company filed for hard inquiries on my credit score for car purchasehard inquiries is not right for purchaseIt bombed my credit score
3.) When trying to contact the business to ask about this, I emailed my sales rep as well as my finance rep, and the sales rep got back to me and told me to get in touch with the finance oneI have yet to hear from her at least weeks agoI called everyday last week and was given the run aroundI finally got ahold of someone, he was extremely dismissive and unapologetic for their errorsAfter weeks of dealing with all of this I told him to ** *** and I would be contacting the Revdex.com
We had a good experienceKyle our sales repwas laid back and easy to work withHe even stayed late on a Saturday to try and work out any concerns of oursWhen ever there was any issues Kyle stayed with everything to make sure things got handle until we left with the carKyle was superior customer service, rarely a quality found! Thanks also to auto direct finance to beat a finance rate we already had pre approvedOverall good experienceI would go back to them, just hope I can get a guy like Kyle to deal with*** & *** *
I live in California so it was daunting to buy a car online sight unseenMy sales person Ro *** reassured me of the entire process, especially that after receiving the car I had a seven day period that if I was unsatisfied with the car for any reason I could return at no cost to meRo *** personable yet professional attitude gave me the confidence I needed to complete the transactionRo always responded promptly in answering my questions After being informed the car would come without floor mats and owner manual I was pleasantly surprised to find both items in the carA great car buying experience!
I have bought several vehicles from here and have always had a positive experience and everyone had been very helpful
My husband and I went in to TDA in search for an suv and left with a beatiful jeep thanks to the help of ***He was there with us during the whole processWe changed our minds about which car to take twice and he was very patient with us during the whole thingHe kept us updated about how the financing was goingWe were the last people in the dealership and he was still there with us long after closing time to ensure everything was done rightThank you ***! We love our car and will be recommending him to our friends and familyDefinitely coming back for when we purchase our family car and asking for himGreat experience
I dealt with Eric *** at the sugar land location and he was great to deal with!
Donna did a really great job handling my purchase transaction for the Expedition
Bought my car from Texas Direct Auto recently and worked with salesman Eric *** I appreciated his great service and attention given to us which made buying a new used vehicle a quick and easy process!
While the car showed up in less than perfect condition, Ron made it right Paid for the work to be done and threw in a spare key fob to boot Not cheap for a BMW! Will look to use them again
Texas Direct Auto has great customer serviceI worked with Kyle and Michael Mon my order and they went above and beyond to help answer all my questionsWhen making a purchase online, it makes all the difference to get answers to all of your questions! I recommend Texas Direct Auto
Nick did a great job He was very helpful and answered all of our questions
Brandon *** at Texas Direct Auto was as good as it gets when dealing with a car dealership (actually a wholesaler in this case) ! He was extremely responsive, attentive to details, very honest about all the details regarding the car I was interested in and the process of reviewing the car and completing the acquisition, No high pressure tactics here, just quality serviceHe is backed up by staff that share his commitment to true customer service !
I highly recommend anyone looking for a great pre-owned car to contact Brandon..you will be very pleasantly surprised that true honest customer service still exists ! All that and backed up by one of the greatest selection of quality pre-owned automobiles I have ever seen !
We just purchased a car from Texas Direct Auto and it was a great experienceOur sales associate, Tian, was extremely knowledgeable, very responsive and an all around likable guyHe worked hard for usWe highly recommend Tian and Texas Direct AutoIt was a quick and enjoyable car buying experience
I was told by salesman that truck was rigorously inspected prior to my purchaseAfter payment, I was then told that it could not be delivered due to requirement of a new turboTen days later, When it was delivered, next to freeway, exhaust was discounnected from engineFixed that then drove home miles to fix properlyThen inspected for coolant, oil, etcno coolant, bone dry, oil on all components barely registeringAgain I fixed all the aboveAll this time, check engine light is onI take to a mechanic, fix & drive homeTransmission making a slight whine noise As it is a fourth vehicle for me, it is intended to use on my ranch, with an occasional drive into town, miles awayCheck engine light goes on againI alert Texas Auto directTake it to a mechanic, get a figure, they agree to fixWhen I take it in to be fixed, mechanic hears the noise, gets under vehicle & advises me NOT to drive it, park itI drive it home, park itI alert Texas auto direct, they sa
Great, honest, and fast service! Eric helped me find exactly what I wanted without wasting my time or his
This is the second time we have purchased a vehicle from Texas Direct Auto I highly recommend purchasing your next used vehicle from this establishment Thomas *** was our salesman He patiently helped us in selecting a car and was very helpful in going through the inventory until we found the vehicle that suited us
Ro *** was very helpful and kept in contact with me from the beginning of this process I have already told a friend about her great service and recommend her services
Ro ***Had an awesome experience purchasing my truck from MsRo
Definitely will be back!
Ro made this so easy! Probably the most pleasant car buying experience I've ever had! Thank you! :)
Several problems:
1.) When I signed to pay for the car through financing, I was informed that the cat would cost and that by the time I finish payments it would total to about with the interest of the loanNow ai am paying off a loan with interest!?
2.) When checking my credit score, I was informed that the company filed for hard inquiries on my credit score for car purchasehard inquiries is not right for purchaseIt bombed my credit score
3.) When trying to contact the business to ask about this, I emailed my sales rep as well as my finance rep, and the sales rep got back to me and told me to get in touch with the finance oneI have yet to hear from her at least weeks agoI called everyday last week and was given the run aroundI finally got ahold of someone, he was extremely dismissive and unapologetic for their errorsAfter weeks of dealing with all of this I told him to ** *** and I would be contacting the Revdex.com
I had a great experience at Texas Direct AutoAndrew was very helpful and made this process really simple