The Bicycle Shop

I recently rejected a response involving case number # [redacted] However since the rejection on 11/15, I have been in contact with the company Ticketcity and found a resolution I would like to close out complaint# [redacted] Thanks [redacted]

We have amicably resolved this issue with our client

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me RegI want to cancel this complain the company refund me the money thanks rewards, Jacqueline Elias

Complaint: [redacted] I am rejecting this response because: There was no resolution Regards, [redacted] ***

This was an unfortunate miscommunicationThe client will be receiving the originally purchased tickets at the originally purchased price

We have worked out this situation amicably with our client

We have come to an agreement with the customer to credit him his service charge back to his credit card used for purchase as a make good

Complaint: [redacted] I am rejecting this response because: I do NOT believed the tickets were EVER "shipped" anywhere The morning OF the event, I was told by Mr [redacted] that he could not tell me which seats we would haveI was also told by him I would have to travel around Las Vegas to pickup the tickets myself, but he could NOT tell me where I would have to pick them upI believe this would have been a wild-goose chaseThe company made FASLE "promises" to us about our tickets for this eventI have read other reviews of this company, and I am not the first person this has happened toThe Revdex.com should downgrade the rating of this company Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Hi: I make a complain here before and I close the dispute trying to trust in this company but they lie to me againI buy tickets for the cup centenary pay dollars February I call several times before and after purchaseBefore buying I was told I could print the tickets at the time of purchaseAfter you buy them they told me I had to wait until arrived by mailWhen the February start a Revdex.com.org complain through them they told me please wait the tickets I promise they arrived in March ..is ending April and still not received the ticketsYesterday I call again and offer me a refund of dollars since they have much higher prices than other companies I buy them at TicketCity because I read good reviews of people who spoke good of the company But I don't have the seem opinion now the lie to me all the time But wait too long I never received a confirmation nothingI made payment through paypalTry to give them a chance and closed the case with you on February I had too much patience and wait too long but I do not want to wait even one more day almost centenarian cup start and I don't have my tickets and pay dollars! For ghost ticketsI want my money back I do not want the tickets even if I send them express the seller by phone say one thing and another thing too different in costumer servicePlease help me get my money is not fair from February 25th to this day I keep lying and staying with my moneyFamily and friends who bought tickets for the same event by other companies already have their readys ticketsMy country which was born never played in Usa and I will going to stay out of tickets because of a lying company play with me and my moneyPlease help me I need my money back a soon is possible Ithanks have a good day They ask me to close the case MrFeldan promise to me the tickets in March and he is only worry about the my feedback I trust and I close the disputefiled February 10:Am Is was a mistake close the case they still lying to meI want the refund my money I don't want the tickets I don't trust antmore Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I have not received any resolution from the business and they have not communicate with meI have not getting any response from them and I am not sure what they are referring that the resolution was made.Can someone please let me know what they have agree or compensate me for this complain as for sure I am not aware of any compensation or refund of my moneyAlthough, the lost of events can not be recover as well Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It's been refunded Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, *** [redacted]

The refund of $was processed on 3/22/back to the customer's VISA card used for purchaseA copy of the credit memo for the refund was emailed directly to the customer as proofI left a voicemail with the customer to ensure that they received the email and that the refund is reflected on their bank statementAttached to this message is a copy of the credit memo showing proof of the refund being processed on 3/22/

The client agreed to pay a total of $for the two ticketsThat is exactly what was charged and what the confirmation email received statedA technical glitch caused $of the $not to be itemized correctly but the total order amount was listed correctly as the agreed upon $TicketCity greatly values our clients so as a courtesy we will be refunding $and will consider this matter closed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution will be satisfactory to me I am still awaiting a refund to my debit purchase; I am told that will take several daysI have received the refund for my Paypal purchase through the companyI will update the Revdex.com as to whether or not I receive the rest of the refund as promised Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you so very much for your quick responseI greatly appreciate what your company does to get businesses to respond in when they have no been professional! Regards, [redacted] ***

I spoke on the phone with [redacted] this morning on her phone number ###-###-#### at approximately 9:am PT regarding her ordersWe resolved the complaint, and we have replaced her tickets with upgraded seats at no additional cost that will ship to her at her address at [redacted] ** [redacted] ***Best, [redacted] , ###-###-####

The customer was refunded $for the service and delivery fees for this order back on 12/29/16, and we have offered to provide a significant discount on a future order as an additional make-good

Date Sent: 2/14/8:29:AMComplaint: [redacted] I am rejecting this response because: The order number was in the original complaint Original order # [redacted] What other information do you require?Regards, [redacted] ***