The Brick House Inn

Complaint: [redacted] I am rejecting this response because: On Dec 4th I was contacted by phone and promised a resolution by early next weekIt is 12/and I have not heard back from D&B Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:There is still and outstanding issue of an incorrect claim of a Past Due amount showing on the file which was not removed when the incorrect UCC Filings were removed I have already sent documents to D & B Regards, [redacted]

The Dun & Bradstreet Business Information Report for [redacted] ( Duns # [redacted] ) has been updated to show that the company is no longer active and has been removed from any marketing and calling listsA complimentary copy of the report is attachedThankyou for the opportunity to respond to this complaint If you have anyquestions or comments, please contact me directly It is our belief thatthis response resolves this issueRespectfully Submitted, Dun & Bradstreet National Customer Relations

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We spoke with the complainant on 01/11/to address these concerns and as a courtesy we provided the complainant with a refund In the future, should the complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called [redacted] , which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have causedWe spoke with the complainant on March 15, and are currently assisting her with this requestIf complainant has any further questions, she may contact our Senior Manager of Customer Relations, Kimberly [redacted] at [redacted]

Results:Issue is resolvedDunn & Brandstreet representative corrected the information in the business listingI was told to wait three business days before verifying the correction had been made on the live D&B websiteAfter business days, I checked the D&B website, and the listing for my company was correctedI appreciate the Revdex.com's help in correcting the information in my business listingWhen Revdex.com became involved and contacted Dunn & Bradstreet, the response was immediate and from a high level D&B representativeI was unable to achieve success on my ownThank you Revdex.com!

Complaint: [redacted] I am rejecting this response because:The information that they provided was self-serving for them They did not address the issues that I have with the visibility of the Evergreen clause in their contract (which, in my opinion, is contrary to Louisiana law RS 9:2716) or the bait-and-switch tone of the entire transaction I am uncertain if I will have to resort to legal remedies to address; but I believe that this contract is illegal and if not illegal, immoralBest Regards, [redacted] Regards, [redacted]

We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedbackFurther, please be advised that we took this matter very seriously and thoroughly investigatedWe apologize for any inconvenience this may have causedAttempts to contact complainant to address his concerns were unsuccessful, the voice mail messages were not returnedWe have removed the unassociated name from his company’s reportShould the complainant wish to submit updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] which allows registered users to view, print, and submit updates to their file at no costIf the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] - [redacted] at [redacted]

We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused Attempts to contact the complainant from February 13, through February 15, to address his concerns were unsuccessfulIn the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] , which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have causedWe spoke with the complainant on June 16, 2017, to address her concernsIn the future, should complainant wish to submit updates to her company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, she may contact our Senior Manager of Customer Relations, Kimberly J [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meIt is so strange the attitude that that D & B had toward my situation They seemed as though they didnt really want my business just wanted to bet rid of me Said they would send a refund waiting on that Who knows with this company Regards, [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We contacted the complainant on May 20th, and provided him with the DUNS number for his company Should the complainant have additional questions or concerns regarding his Dun & Bradstreet file as it relates to working with Apple, he may contact our dedicated Apple team at [redacted] If the complainant has any further questions regarding this concern, we ask that he contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We spoke with the complainant on August 15, to address these concerns and are continuing to assist the complainant with a resolution If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused, and we believe we have taken appropriate steps to address the complainant’s concerns In the future, should the complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] , which allows registered users to view, print, and submit basic updates to their file at no cost Should the complainant have additional questions or concerns regarding her Dun & Bradstreet file as it relates to working with the U.SGovernment, she may contact our dedicated Government Response team at [redacted] If the complainant has any further questions regarding this concern, we ask that she contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedbackFurther, please be advised that we took this matter very seriously and thoroughly investigatedWe are assisting with confirming the company’s contract is not renewed for the following term If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have causedWe spoke with the complainant on August 5, to address his concernsIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted]

Complaint: [redacted] I am rejecting this response because: The respondent notes that they offer an opt-out option I called Dun & Bradstreet with this complaint (thinking I was being scammed because of the marketing calls I was getting) and was presented with this option to opt-out in a phone call on 7/28/at 2:pm I was assured this was changed so that my organization would not receive any calls or emails about marketing services However, I have received a voicemail from the company AGAIN since that date Clearly the company has no problem with continuing to harass and exploit nonprofit information Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused and, as a courtesy, have provided the complainant with a refund We attempted to contact the complainant on 07/02/2017, 07/05/2017, and 07/07/to address these concerns but were unsuccessful If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused Attempts to contact complainant to address her concerns were unsuccessful, the voice mail messages left on January and 21, were not returnedWe have corrected the address per complainant's requestWe have removed the duplicate Duns numbers from our databaseShould the complainant wish to submit updates to their Dun & Bradstreet file at no cost, we offer a free service called [redacted] : [redacted] , which allows registered users to view, print, and submit updates to their file at no cost If the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted] at [redacted]