The Brick House Inn

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We spoke with the complainant on October 6, to address these concerns Should the complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called Company Update: [redacted] , which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated On March 29, 2016, we spoke with the complainant and took the appropriate actions to address their concernsWe apologize for any inconvenience this may have causedIf the complainant has further questions they can contact our Senior Manager of Customer Relations, [redacted] [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedbackPlease be advised that we took this matter very seriously and thoroughly investigatedWe apologize for any inconvenience this may have causedWe spoke with the complainant on December 9, to address her concernsIn the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] , which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, Kimberly [redacted] at [redacted]

A refund has been processed on August 6, to the customer, check # [redacted] for $The check was sent by UPS and the expected delivery is August 10th.Thank you for the opportunity to respond to this complaintIt is our belief that this response resolves this issueRespectfully Submitted,Dun & Bradstreet National Customer Relations

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI hate that it had to go this far and wish it could have been resolved without a third party

We at Dun & Bradstreet, Incappreciate the opportunity to further address the concerns raised, as we value feedback We reached out to the complainant on 6/20/17, 6/22/and 6/23/We apologized to the complainant and provided him with further information on his company’s D&B reportIf the complainant has further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We have attempted to... contact complainant to address her concerns, but were unsuccessful. We also left several voice mail messages that were not returned. We have removed the unassociated name of the CEO from her company’s report. In the future, should complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] which allows registered users to view, print, and submit updates to their file at no cost. If complainant has any further questions, she may contact our Senior Manager of Customer Relations, [redacted] at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback Please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have causedWe spoke with the complainant on February 28, and addressed his concernsIn the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, [redacted] at [redacted]

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedbackFurther, please be advised that we took this matter very seriously and thoroughly investigatedWe apologize for any inconvenience this may have causedWe contacted the complainant on
06/15/to confirm that their service has been cancelledIf the complainant has any further questions we ask that they contact Dun & Bradstreet Emerging Businesses directly at ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Rachael has been working on the situation diligently and we believe we have it under control.
Regards,
*** ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have causedWe spoke with the complainant on
June 16, to address her concernsWe are continuing to assist the complainant as neededIn the future, should complainant wish to submit updates to her company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, she may contact our Senior Manager of Customer Relations, Kimberly J*** ** ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have causedWe spoke with the complainant on
March 5, 2018 and March 8, 2018 to address his concernsIf complainant has any further questions, he may contact Dun & Bradstreet Emerging Business directly at ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We spoke with
the complainant on 04/27/to address these concerns and we are continuing to assist the complainant with his requested updates to the D&B Business Directory and Hoovers.com We suggest the complainant contact any third party websites or companies directly, as we may not have the ability to control removal of information that may be held with third party companies If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have causedWe spoke with the complainant
on January 20th to address his concerns and are continuing to work with himIn the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: ***, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, *** *** at ***

We at Dun & Bradstreet, Inc., appreciate the opportunity to
address the concerns raised, and value feedback. Please be advised that
we took this matter very seriously and thoroughly investigated. We
apologize for any inconvenience this may have causedOn December 8, 2015,
and
December 10, 2015, we spoke with the complainant. Her overdue
balance had been voided and no further payment for the cancelled service is
dueAdditionally, her company received a complimentary copy of its Dun
& Bradstreet business credit file, and was provided with iUpdate,
our free portal where companies can view, update, and dispute certain
information contained in Dun & Bradstreet business credit files. If
the complainant has any further questions, we ask that she please contact Dun
& Bradstreet Emerging Businesses directly at ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have causedWe spoke with the complainant
on August 2, to address his concernsIn the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: ***, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verificationIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, Kimberly Johnston-Pyne at ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with
the complainant on December 14th, to address these concerns. Should the complainant wish to submit updates to her company’s Dun & Bradstreet file at no cost, we offer a free service called Company Update: *** which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification. If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at ***

We at *** * *** ***appreciate the opportunity to address the concerns raised, as we value feedback Further, please be advised that we took this matter very seriously and thoroughly investigated We apologize for any inconvenience this may have caused We contacted the
complainant on 05/15/and 05/18/to address his concern, and are continuing to assist the complainant with this matter If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at ***

We at Dun & Bradstreet, Incappreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have causedWe attempted to contact the
complainant on three occasions to address his concerns but were not successfulIf complainant has any further questions, he may contact our Senior Manager of Customer Relations, *** ***-*** at ***-***