The Brick House Inn

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused. We spoke with the complainant...

on July 19, 2016 to address his concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, Kimberly Johnston-Pyne at [redacted]

The Dun & Bradstreet Business Information Report for [redacted] ( Duns #[redacted]) has been updated to show that the company is no longer active and has been removed from any marketing and calling lists. A complimentary copy of the report is attached. Thankyou for the...

opportunity to respond to this complaint.  If you have anyquestions or comments, please contact me directly.  It is our belief thatthis response resolves this issue. Respectfully Submitted, Dun & Bradstreet National Customer Relations

We at Dun & Bradstreet, Inc., appreciate the opportunity to address the concerns raised, as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused, and we believe we have taken...

appropriate steps to address the complainant’s concerns.  In the future, should the complainant wish to submit basic updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost.  If the complainant has any further questions, he may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. Attempts to contact...

complainant to address his concerns were unsuccessful, the voice mail messages were not returned. We have removed the unassociated name from his company’s report. Should the complainant wish to submit updates to his Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted] which allows registered users to view, print, and submit updates to their file at no cost. If the complainant has any further questions, they may contact our Senior Manager of Customer Relations, [redacted]-[redacted] at [redacted].

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback.  Further, please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused.  We contacted...

the complainant on May 20th, 2016 and provided him with the DUNS number for his company.  Should the complainant have additional questions or concerns regarding his Dun & Bradstreet file as it relates to working with Apple, he may contact our dedicated Apple team at [redacted].  If the complainant has any further questions regarding this concern, we ask that he contact Dun & Bradstreet Emerging Businesses directly at [redacted].

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback.  Further, please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused, and we believe we...

have taken appropriate steps to address the complainant’s concerns.  In the future, should the complainant wish to submit basic updates to her Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and submit basic updates to their file at no cost.  Should the complainant have additional questions or concerns regarding her Dun & Bradstreet file as it relates to working with the U.S. Government, she may contact our dedicated Government Response team at [redacted]  If the complainant has any further questions regarding this concern, we ask that she contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on December...

9, 2016 to address her concerns. In the future, should complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: [redacted], which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, Kimberly [redacted] at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback.  Further, please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused.  We spoke with...

the complainant on August 15, 2017 to address these concerns and are continuing to assist the complainant with a resolution.  If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback. Further, please be advised that we took this matter very seriously and thoroughly investigated. We are assisting with confirming the company’s contract is not renewed for the following term.  If the complainant has any further questions the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback.  Further, please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused.  We spoke with...

the complainant on 3/08/2017 to address these concerns.  Per the complainant’s request, we have cancelled the company’s product and we are continuing to assist the complainant with this matter.  If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised, as we value feedback.  Further, please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused.  We spoke with...

the complainant on 01/11/2017 to address these concerns and as a courtesy we provided the complainant with a refund.  In the future, should the complainant wish to submit updates to his company’s Dun & Bradstreet file at no cost, we offer a free service called [redacted], which allows registered users to view, print, and request basic updates to their file at no cost, subject to D&B verification.  If the complainant has any further questions, the complainant may contact Dun & Bradstreet Emerging Businesses directly at [redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused. We spoke with the complainant...

on August 23rd to address her concerns. If complainant has any further questions, she may contact our Senior Manager of Customer Relations, [redacted].

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated.  On March 29, 2016, we spoke with the complainant and took the appropriate actions to...

address their concerns. We apologize for any inconvenience this may have caused. If the complainant has further questions they can contact our Senior Manager of Customer Relations, [redacted]

Complaint: [redacted]
I am rejecting this response because:I have view this same response to every complaint made against D&B, this is a generic response made and do not believe they take the matter seriously. Due the the nature of the business practices exemplified I am prepared to further this complaint to the Federal Trade Commission based upon the firm belief they emails are created upon the premises of getting a business to sign up for their service. I based this belief upon the fact according to the email I received stated my scores had improved but when log into the D&B website I seen different. But upon logging in the first window that opens is to subscribe to D&B services. I further my belief upon the fact numerous other complains from businesses with similar  issues and more. Lastly I based my belief upon the conversations with [redacted] of the online chat and later phone conversation and also Mrs. [redacted] of the Office of the President, where as I recieved window dressing and excuses as to the true purpose of the emails. Which is not an isolated email, because I have numerous of such emails. It does not take a week for a tech support to figure out how and why an email was sent. And this is first hand knowledge from an over qualified computer & network support technician. Whom I might add is in the top 200 ranked in the world for qualifications. 
So in closing I reject their response as generic and uncaring and restate my complain as to the business practices with deception to consumers!
Regards,
[redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated. We spoke with the complainant on two occasions to address his concerns. The URL's in question have been disabled. We apologize for any inconvenience this may have caused. If complainant has any further questions, he may contact our Senior Manager of Customer Relations, Kimberly J at [redacted].

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback.  Please be advised that we took this matter very seriously and thoroughly investigated.  We apologize for any inconvenience this may have caused. We spoke with the complainant...

on June 16, 2017, to address her concerns. In the future, should complainant wish to submit updates to her company’s Dun & Bradstreet file at no cost, we offer a free service called iUpdate: https://iupdate.dnb.com, which allows registered users to view, print, and request updates to their file at no cost, subject to D&B verification. If complainant has any further questions, she may contact our Senior Manager of Customer Relations, Kimberly J[redacted]

We at Dun & Bradstreet, Inc. appreciate the opportunity to address the concerns raised as we value feedback. Please be advised that we took this matter very seriously and thoroughly investigated. We apologize for any inconvenience this may have caused. We spoke with the complainant on...

two occasions to address their concerns and continue to work with them. If complainant has any further questions, they may contact our Senior Manager of Customer Relations, Kimberly at [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]