The CCS Companies

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be assured that Ms. [redacted]’s payment in the amount of $123.19 was properly credited to her [redacted] account with our office. We are not sure why the [redacted] account was...

not referenced by her HSA company, but we are researching that further with our HAS vendor.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
 
Please be
advised that Mr. [redacted] can direct his correspondence to Credit Control
Services, Inc. dba Credit Collection Services. Our license number is [redacted]....


 
Notwithstanding
there being no prohibition from calling on Sunday, we have closed this account
with our office. Mr. [redacted] will hear nothing further from us in regard to this
matter.
 
We trust
this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
Because of this collection agency's practice's my current credit card company with [redacted] just decreased my credit limit from $1800.00 to $500.00, my credit score also took a hit because of this. Simply because they ran a credit review and saw that collection on my credit profile. I went from a score of 716 to 666!!!!!!!!!! I'm in a process of purchasing a home and because of this company and it's shady practices I'm still taking a hit. I'm literally out of mind and I want to know what legal actions I can take AS A CONSUMER against them for their unscrupulous practices! I've been working so hard the past 3 1/2 years to get my FICO score up only to have this company with one stroke of a pen take everything I worked for away. IT'S NOT FAIR AND IT'S NOT RIGHT. I WANT TO TAKE LEGAL ACTIONS AGAINST THEM AND I NEED TO KNOW WHAT STEPS SHOULD I TAKE.  Simply because they ran a credit review and saw that collection on my credit profile.
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted]’s assertion, please be assured that we did send her correspondence indicating that her account was being placed on her credit report. This...

correspondence was sent to the very same address listed in her complaint and we have no reason to believe that she did not receive our previous correspondence as none of the letters were returned by the post office as undeliverable.   That being said, as a courtesy to Ms. [redacted], we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly
appreciate this opportunity to respond.
Please be advised that we cannot locate the file in question
with the information that has been provided to CCS as part of Mr. [redacted]’
complaint. If Mr. [redacted]...

could please provide us with a copy of letters from
CCS indicating a file number we would be happy to investigate his concerns
further. To expedite this matter, he can email the information to [redacted].
We trust
this resolves your concerns.

As we stated
previously, we cannot locate a file with the information provided as part of
Mr. [redacted]’ complaint. If he could fax us a copy of the collection notice he
received to [redacted], we would be happy to investigate his concerns
further. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that Mr. [redacted] was believed to be the person we were attempting to contact. Notwithstanding, we have closed this account in our office and Mr. [redacted] will hear...

nothing further from us in regard to this matter. Please be assured that we did not send this account to any credit reporting agency. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Mr. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 02/08/15 due to...

nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Mr. [redacted] indicates he disputed this debt in August 2016. Contrary to his assertion we never received any previous disputes from Mr. [redacted]. That being said, we have closed the account with our office and forwarded a copy of the complaint to our client to review. Furthermore, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Mr. [redacted]’s concerns, please be assured that validation for both accounts was provided to him on 9/21/16 after we received his request for validation.  We have no reason to believe he did not receive the letters because the letters were never returned by the post office as undeliverable Notwithstanding the above, we have closed these accounts with our office and forwarded a copy of the complaint to our client to review. We are also instructing the Credit Reporting Agency (CRA) to delete the accounts. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. It does not appear that Ms. [redacted] complaint is with CCS’ handling of the account. Instead, she disputes owing a balance to our creditor-client. Ms. [redacted] indicates that she...

currently has service with our creditor-client and her account is in good standing. Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our client. Furthermore, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate the opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint. We would appreciate it if...

Mr. [redacted] could provide us with information on the specific account in question. If he could please upload to his complaint a copy of a letter with a CCS file number and/or a copy of his credit report, we would be happy to investigate the consumer’s concerns further. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] indicates that CCS did not provide her with validation of the debt. Please be advised that this account was previously closed with our office when Ms. [redacted]’...

request for validation was received. Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 05/03/14. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding the above, this account is closed with our office and we have also forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA will act upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
it will take several weeks for my cell phone bills to come to me.  I have tried to send shots of my "RECENT CALLS" on my cell phone to both you and the respondent.  do not know if they went through or not.if you would email me fax #s for both the Revdex.com and the respondent, I will fax the phone page to both of you. would appreciate a quick response
Regards,
[redacted]

Our office
is in receipt of the complaint filed by [redacted]. We greatly appreciate
this opportunity to respond.
 
Although **.
[redacted] did send documentation showing he had other insurance coverage;
unfortunately, the documentation was not sufficient to adjust the balance...

due
since [redacted] new insurance did not pre-date our client’s cancellation
date. Please note that the balance due to our client is for insurance they
provided to **. [redacted] prior to his obtaining new insurance. That being said,
we have closed this account with our office and **. [redacted] will hear nothing
further from us in regard to this matter.
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that prior to receiving this complaint we have agreed with Mr. [redacted]’ request to stop contacting him. Accordingly, this...

account was closed with our office.   Contrary to Mr. [redacted]’ concerns, we have no record of receiving any request for verification from him. Please be advised that the account in question revolves around an insurance policy that cancelled on 10/02/16. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding, we have forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agencies (CRA) to delete the account in question. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
[ For documentation purposes I will need a letter in writing on your companies letterhead stating that you have closed this account and that your company will no longer attempt to resell or re-age this alleged debt that you say that I owe. Please upload the letter to this Revdex.com website and send a copy by way of certified mail at your companies expense.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  CCS Companies billed me wrongly — this bill should be for a different [redacted]. I do NOT owe this bill. They picked the wrong person because I have a very generic Asian name 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised Mr. [redacted] disputes owing a balance to our creditor-client. Mr. [redacted] indicates he previously paid the account directly to our client. On 11/28/16 Mr. [redacted]...

submitted proof of payment via our website which was sent to our creditor-client to review. Please be advised that this account is closed with our office and we have forwarded a copy of the complaint to our creditor-client to review. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] is requesting a refund from our office. Please be advised that we are still investigating this matter, but in the meantime, please note that we have already sent Ms....

[redacted]’s refund in the amount of $301.36 and we are also in the process of sending her a check for her overdraft fees. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Ms. [redacted] indicates she has been attempting to reach our office to validate the debt in question but has not been able to reach anyone. Contrary to Ms. [redacted]’ assertion, the...

one and only time we spoke to her was on 04/15/17. Please be assured that Ms. [redacted] did not request validation of the account during that telephone call.   Please be advised that the account in question revolves around insurance policy that cancelled 01/25/17. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding, we have closed Ms. [redacted]’ account with our office and forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agencies (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.