The CCS Companies

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that prior to receiving Mr. [redacted]’s complaint, our creditor-client instructed us to close the account in question. The account was closed with our office...

at that time and Mr. [redacted] has heard nothing further from us since that time. Notwithstanding, please be assured that our creditor-client placed the account with our office for collections. We have forwarded a copy of the complaint to them to review.   We trust this resolves your concerns.

Our office is in receipt of
the complaint filed by Ms. [redacted]. We greatly appreciate this
opportunity to respond.Ms. [redacted] indicates that she
paid the balance in full and that the check was cashed on 11/13/15. If Ms.
[redacted] can please provide our office with a copy of the front and back...

of the
cancelled check, we would be happy to investigate this matter further. We trust this resolves your
concerns.Very truly yours,

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.Mr. [redacted]’ disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 02/27/16 due to...

nonpayment. Mr. [redacted] indicates that he never had an insurance policy with our client. Furthermore, we have no record of having any contact with Mr. [redacted]. Accordingly, we have closed the file with our office and forwarded a copy of the complaint to our client to review.As a courtesy, we have instructed the CRA’s to delete the account. Please note that we cannot control the speed in which the CRA’s act upon our request and we recommend giving them at least thirty (30) days to update their records.We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Mr. [redacted] is concerned that CCS did not report both accounts as paid to the Credit Reporting Agency (CRA). Please be assured that CCS previously instructed the CRA to delete the...

accounts. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. If at that time, the accounts still appear on his credit report, then we would ask that Mr. [redacted] contact us directly and we can again request that the CRA delete the accounts. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. as you can see bellow it was just reported by them again   
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
THIS COMPANY IS THE WORST. I CALLED THEM THE DAY AFTER I FILED THE COMPLAINT, AND THE MANAGER GIRL SAID THE ISSUE WAS SETTLED AND THEY SENT IT BACK TO [redacted] AND I NEEDED TO DO NOTHING. THEY OFFER A NON MONITORED FAX SO I CANT PROVE TO ANYONE I SENT THE FAX. I ASKED THEM FOR AN EMAIL I COULD SCAN AND SEND TO SO I HAD PROOF I SENT IT. I WENT THROUGHT THIS SAME ISSUE WITH THEM BEFORE, AND REPORTED THEM TO YOU BEFORE, AND A COUPLE YEARS AGO THEY SAID IT WAS SETTLED TO, THEN EVERY 2 YEARS THEY SEND ME A LETTER DEMANDING THE MONEY. I BELIEVE THEY ARE A CON AGENCY THAT HARRASSES PEOPLE UNTIL THEY PAY UNJUST THINGS JUST TO GET THEM AWAY.
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be assured that our creditor-client place this account with our office under Mr. [redacted] responsibility. Please note that our client placed this account in our office...

for collections on 7/25/16 in the amount of $594.00. The balance due represents medical laboratory testing performed by our client on 11/6/15.  That being said, we have closed this account with our office and Mr. [redacted] will hear nothing further from us in regard to this matter. However, please note that we cannot control any actions our client may take in regard to this matter. We trust this resolves your concerns.

First, we
would like to thank Mr. [redacted] for providing us with the additional information
that we requested. Please be assured that the telephone number in question was
believed to belong to Mr. [redacted] and his complaint was the very first instance
that we were aware it did not belong to him. As we mentioned in our previous
response, the account has been closed with our office, so there will not be any
additional calls made or letters sent on this account. We trust this resolves
your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] indicates that the creditor-client never notified him about this account, and that he wants documentation from the creditor about the balance due before he will...

pay. Accordingly, we have closed this account with our office and forwarded a copy of the complaint to our client to review. Mr. [redacted] will hear nothing further from us in regard to this matter. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a portion of the balance that is due to our creditor-client. Specifically, she states that she returned the cable equipment, but cannot provide a copy...

of the equipment return receipt that would assist our client in researching her concerns. She also indicates that we told her that she could not dispute the account, but contrary to her assertion, our telephone agent confirmed that the account was being updated as disputed. Notwithstanding the above, we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we have agreed with Mr. [redacted]’s request to delete the account from his credit report. Accordingly, the Credit Reporting Agency (CRA) is being instructed...

to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the very same concerns were raised by Ms. [redacted] in a separate complaint filed with the Consumer Financial Protection Bureau (CFPB). In response to...

that complaint we advised, Ms. [redacted] is concerned that we processed the incorrect payment amount causing her bank account to be overdrawn and is requesting a refund of the difference. Please be advised that Ms. [redacted] is mistaken because in January 2017 she agreed to pay $30.00 as a down payment, with monthly installments thereafter in the amount of $43.68.   We trust this resolves your concerns.

Our
office is in receipt of the complaint filed by Ms. [redacted]. We greatly
appreciate this opportunity to respond.Ms. [redacted] is concerned that CCS
did not remove the account from the Credit Reporting Agency (CRA). Please be
assured that CCS previously instructed the CRA to delete the...

account, but the
CRA apparently did not act upon our previous request. Please be advised that we
are again instructing the CRA to delete the account, but we cannot control the
speed in which the CRA acts upon our request and we recommend giving them at
least thirty (30) days to update their records. We trust this
resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Prior to receipt of this complaint, please be assured that the Credit Reporting Agency (CRA) was previously instructed to delete the account in July 2017, but it...

appears they did not act upon our previous request. Although we have no reason to believe the CRA did not act upon our previous request, we have again instructed the CRA to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.                    As a preliminary matter, Mr. [redacted]’s complaint is not with CCS’...

handling of the account. Instead, he disputes owing a balance to our creditor-client. Our client’s records indicate that the insurance policy in question cancelled on 11/04/15 at the insurer’s request. Mr. [redacted] indicates that he obtained insurance from a new insurance company. If Mr. [redacted] could please provide our office with a copy of the declaration page for his new insurance company that pre-dates the date the policy with our client cancelled, we would happy to forward it to our client to determine if an adjustment is due. Please be assured that we did not send this account to any credit reporting agency. That being said, we have closed this account in our office and Mr. [redacted] will hear nothing further from us in regard to it. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the account in question revolves around an insurance policy that cancelled on 9/05/15. When the policy cancelled there was still a balance due...

for insurance provided from the date of last payment through the cancellation date. That being said, we have closed the account with our office and forwarded a copy of the complaint to our client to review.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. As a preliminary matter, please be advised that Ms. [redacted] was not being contacted by CCS, nor was she being contacted regarding a consumer debt. The purposed of the calls was to...

obtain insurance information, so that we could garner insurance information, so that we could bill her insurance company. That being said, Ms. [redacted] will hear nothing further from us in regard to this matter. We trust this resolves your concerns.