The Company Corporation

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your assistance in this matter Regards,

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Please attach this to the response to business representative's statement.Executive Command Dynamics Inc., does reject the statement by TCC as a resolution to this complaint because the statement does not address either of the two elements of the complaint filedThe complaint addresses the following two matters:TCC had not filed the application when promised, and when I phoned to check months later, they did not know where it was For hiring specialized service for filing application to USPTO US Patent & Trademark Office, this is about as bad as it can getHowever, The Corporation Company did one more thing that is actually worse in the area of intellectual property, and they went ahead and had their vendor they subcontract this work to file the application when it did turn up very late from the promised filing date, directly against the instruction of Executive Command Dynamics TCC handled intellectual property currently in use by a firm directly against instructions and without authorizing permission This is truly illegal and very bad customer serviceThe comments from TCC in reply to the complaint in no way address the two matters in the complaint The filing is now pending with USPTO and that is not the issue of the complaintTCC must take responsibility for these two serious customer service issues - Revdex.com of Delaware please with consideration to future customers of TCC do lower their score substantially if they do not make an effort to make right and address these two issues It is important that future potential customers have access to true insight into what they can expect in dealing with TCCRequest for resolution: We request from TCC an explanation of how these two service issues happened OR an offer of some type of making up for the errors - this could take the form of credit for future services; we have more Trademark applications to file, and could use other services from TCC if they are a company that stands behind their products and services and make good when unfortunate errors occur.Thank you Revdex.com for addressing this complaint! It is a valuable service and forum that you provide When I saw the A+ rating you assign to TCC I trusted them to treat the company right I hope they do the right thing and earn to keep that rating, otherwise - please lower it so future potential clients may beware [redacted]

We unfortunately are not able to meet Mr [redacted] ’s demand to pay his back taxes from through We have resigned as agent, and the entity formed by Mr [redacted] has been canceled by the California Secretary of StateWe have closed out any outstanding invoices; and are not taking any action to pursue any amounts he may have owed us for registered agent services As stated previously, we do not report any information directly to credit bureaus, and we do not have any ability to directly impact his credit score, one way or the other

In response to the above case, the account for [redacted] has been closed due to a change of agent filed with the state. There are no open/pending invoices.

Revdex.com: I have reviewed the response made by The Company Corporation in reference to complaint ID [redacted] , and find that since The Company Corporation stated in their response that "no invoices are due to the state filing" which means that I owe them zero dollars ($0), I will accept their responseHowever, since I have never, ever received any correspondance from them until in the form of an invoice with a balance dueThe invoices they refer to are not legitimate in the first place because The Company Corporation never, ever acted or received on my behalf any forms of legal official documents required each year for tax and legal purposes, such as franchise tax notices and annual report formsThe Company Corporation never, ever forwarded any documents or notices to SWPRegistered Agents generally will also notify business entities if their state government filing status is in "Good Standing" or not The Company Corporation never, ever provided any services of any kind to me or my company ?Regards,

Good morning,The full amount of $was refunded to the client's credit card on 5/5/2015.Please feel free to reach me with any questions.Regards,

I was able to verify that the agent was changed on 10-27-2015 with the state of Florida. I have discontinued services in our records and I had the invoices closed. No other amount will be due from the client. Per our policy, we are not able to discontinue services until we have proof that the... agent was changed. In the last point of contact that we had for this client, the agent was not yet changed (10-20-2015). This is why the calls continued to collect on the open invoice. This should not happen going forward.

Tell us why hereI spoke to the client today after checking Oregon's database and we are still listed as the agent I explained to him that the state requires him to have a registered agent, but that requirement doesn't mandate that we be the agent He says that this conflicts with what his accountant told him His accountant told him that he doesn't need an agent at allThat is incorrect I offered to resign as agent and explained that the state would close the company if he doesn't appoint a new agent He stated that he would call me back later today

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I respectfully request that this case remains open until I receive my refundI have not received a letter from The Company Corporation stating; that the alleged balance was removed from their billing department

I spoke to the client after checking the database again today and the company is still active, listing us as agent He sent the dissolution in and the state has cashed his check, which he has record of and they're researching the location of the document I updated records to reflect the dissolution and closed the account and invoice We don't know how long this could drag on before the state finds the documents He will continue to follow up with them

This order was very ordinary in both the handling time and the way that the order was processedThe order was placed online at the end of business on 8-17-We handled the order, as we typically do, the next morningThe filing was sent to the state and processed as a routine filingThe company was filed on 8-19-and the evidence delivered to the client through our Compliance Watch program on 8-20-When the evidence is uploaded in Compliance Watch, the client receives an email to let them know to log in and download the documentsWe fulfilled the other additional parts of the order such as sending the compliance kit, preparing the company bylaws, and emailing the partially-completed SSapplication to obtain EINClient was upset that the documents were not physically sent in his kit – the kits are sent from a 3rd party vendor, and the client was upset that he needed to sign and write his social security number on the SSapplicationClient contacted us on 8-and 9-On 8-21, we physically emailed the evidence to the client while we had him on the phoneOn 9-15, we became aware that the client was unsatisfied with the order and a case was put in to have a supervisor reach out and discuss concerns with the clientWe attempted to call the client on 9-16, 9-17, and 9-with no response from the clientWe don’t feel that a refund is warranted as we did complete the filing and we attempted to address the client’s concerns

In response to case number [redacted] We processed the order for [redacted] on June 10, requested by [redacted] in the state of California All documents were sent on June 10, to [redacted] This entity is active with the state and we are listed as the agent of record [redacted] also has Your [redacted] filed with the state as well (see attached) we did not assist with this filing and are not the agent We are unsure of the request within this case, if [redacted] could advise further details

We have verified with the state of Delaware that [redacted] LLC has been cancelledIn accordance we have cancelled registered agent services

I spoke with the client, who expressed her concerns and I heard themI was able to answer her questions and resolve her issuesWe are refunding our service fee, the EIN fee and our registered agent feeThat is total refund of $As discussed, we're not able to refund the state fee and the fees associated with products and/or services already completedWe were in agreement and came to this amicable resolutionAlthough the EIN fee was refunded, we're still going to do the filing for the clientShe will contact a designated contact person, who will answer her questions and oversee the filingThe client has submitted a change of agent filing with the state of Florida and will advise me when that filing is completedI will in turn update our records accordinglyI have emailed this information/agreement to the client along with our internal case numbers associated with her refunds

No refund is dueThe service contract was extended on our end for the first year as promised by the websiteSince a chargeback was filed with your bank, the funds were placed back in to your accountThis should have been done between November and November

Tell us why here...Good morning,The client is still in collections because we are still listed with the Secretary of State of New York as the party resoponsible for receiving this client's Service of Process Once the client removes our names as the responsible party the invoice will be closed I have enclosed a screen shot obtained today from the Secretary of State of New York showing us as the responsible party.Can the client contact us as soon as this has been changed so we can close any open invoicesI have contacted the collections agency and removed the client's name from the calling list.Thank you

Went to Incorporate.com because of the ease of use Was happy while I used them I went to then because I was a small business not sure how to navigate the process Towards renewal time I got bombarded with emails and calls, I would answer them but get a template response back I had no idea I had to remove them from the state to not get charged a feeNot one time did someone in the of calls and email I got in the rest of the months say the reason why you are being charged is you need to remove usI just kept telling them I was not interested I then got a live body to respond to my request and then they sold me a dissolution I had lost my father and unable to get signatures from the partners in the company required but they cancelled my order, did not refund my money and the proceeded to send my case over to Joseph, Mann and Creed for collections I got a real person there and he was only trying to do his job but I was asking for credit off of the final bill for the money that I had spent and never got the dissolution and never got a response I do not want to get a collection on my credit but I will never use this service again

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me %

In response to case No [redacted] [redacted] *** [redacted] [redacted] In confirming with the state, we are listed as the agent of record for the active entity The invoice in question dated 5/10/due by 8/31/for $ In order to cancel our service as agent and void the invoice a change of agent is required to be filed with the state This can be completed on the annual report which is due to New Jersey

Emailed the clientAttached is copy of the refund receipt that was processed on 3/7/ Based upon the complaint, you still haven’t received the money Please let me know if that’s still the case and I’ll research this further I’ve been advised that we haven’t received a rejection of the refund, and the process was completed on our end