The Company Corporation

The customer had all of his invoices closedThe most recent email that was sent was done so in errorI sent the client the attached zero balance invoices after speaking with him

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowplease include any communication from the Secretary of State to show the filing has been done and it was rejected

Spoke to ***, who only wanted us to refund himI advised him that I was willing to refund himHe submitted the Change of Agent paperwork on Thursday 9-102015 to the state of Florida to remove us as the agent for his companyThere was a chargeback filed by the client, which was
closed by his bank in our favorI have submitted an urgent check refund request to our accounting teamA refund check in the amount of $should be issued to *** this weekAs a result, we have discontinued all services for ***.com, Incin the state of FloridaWe also received a Cease and Desist letter from ***, which has been uploaded to case attachments

Tell us why hereThe State of New York, doesn't require you to list a registered agent, however they will accept a subsequent agent, which was the service that we provided. Along with a registered agent, New York also requires a DOS contact, and we were listed as the contact. The
agent has since been changed, however our address remained as the DOS contact. We have received correspondence from the state and forwarded the same to you as the state's DOS contact. It is unfortunate that you are not happy with our services and have received conflicting information regarding New York requirements. We are not in a position to issue a refund because we did provide service during this time period by forwarding state issued mail and we are currently still listed as the DOS contact. If no longer wish to use our services or to have a relationship with our company, than we strongly recommend that you file the necessary change of DOS document with the state to remove us from their records

The agent service was discontinued in our records on September 11, however, the invoice failed to closeThis was in error as there was no company for the service to be active forI submitted the request to have our accounting team close the invoiceThe client does not owe this invoice
Also, we do not report to credit bureaus so the client's credit should not be affected

We have confirmed the late fee will be waived with *** *** on December 23, 2014. The invoice attached is still open and due, invoice due date was 7/31/14, partial payments have been received totaling $a
balance of $is remaining on the account

I spoke with the vendor on 7/26/16, who advised that the client's trademark was filed 5/13/and emailed the evidence to him on 7/26/and he confirmed receiptHe was also advised within that email that the vendor would contact him immediately with any further responses from the USPTO

I spoke with ***, advised that Corporation Service Company is still listed as the registered agent, reviewed the process to file his annual statement of information, how to change the agent and prepared and emailed the form to him. He will submit to the state and advise me when
completed. Our records will be updated to match the state's records and the account will be closed in our system

Good morning,Unfortunately we cannot advise a client on how to incorporate their business It's unfortunate that the client's venture did not work out as expected We will be happy to assist the client as best as we can with preparing and submitting the forms to the state
In addition we will be happy to waive any service fees to assist with the dissolution of the entitiesThe client will however be responsible for the state fees.Please feel free to reach me with any questions or concerns.Regards,

Revdex.com:
" line-height: 150%">I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

In response to case no*** *** *** *** *** The account has been closed due to a state filing. There are no opening/pending invoices outstanding

Tell us why hereI called the client and left a voice mail at 11:am on 7/28/15. The service was discontinued in our records as the client states above, however we released statements/invoices the next week and this unit was included in that release. Discontinuing the unit does end
the service, it cannot delete an invoice in queue waiting to printed and mailed. After that last invoice generated, which the client is not obligated to pay, all future invoices are ceased. We are no longer listed as the registered agent

In regards to case number ***, we have been in touch with the client many times. A $refund was issued on 2/8/due to the delay in receiving the EIN from the IRS. The IRS implemented new procedures for the EIN process which extended the turn around
time. We did obtain the EIN on 2/12/and this information was sent to the client no additional refunds will be issued

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I want the company corporation toto file and pay for the taxes for tax years they did not warn me about any anual tax and they lied to me saying it was only a business registration and that it would not cost me anything else but the money I paid them to register the llc they started this mess I didnt even have a functional business when they contacted me , they contacted me through a telemarketing call that was all lies just to get money out of me , they are responsible for this!
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
In response to the Company Corporation's explanation,one of their customer service representative or agent mentioned that I am bounded with what I have agreed with their contract and would need to pay every months.It is something that I am unaware of at the time I came for their service,all I wanted is for my name to be out of their system if ever this gets resolve since I will be asking my certified public accountant to be my agent and stop sending such bills to my residence which is double the amount that the state is requesting me to pay $100.00.This was not discuss before and was surprised with the bill I got last May
Regards,

After reading the negative comment on this site I called the company for an explanationThis is concerning automated billing after a certain amount of timeThe representative put me on hold and then proceeded to direct me to the legal page of the site where it does explain:
"You agree that TCC may charge your credit card on file annually for any renewable services you ordered including, without limitation, registered agent, annual report preparation and file services, compliance coaching or any other similar serviceIt is your responsibility to maintain an updated card on file with us in order for us to continue providing the servicesYou must take affirmative action to notify us of your desire to cancel the services and to avoid any future charges by contacting us at (800) 818-6082."
However, there is no direct connection from the terms of agreement to this document, i.e., asterisk or footnoteThe company representative explained this practice by comparing it to Apple, Incpractice of explaining its agreement(s) with its customersThat is not an accurate comparison as Apple, Incas well as many companies does indeed asterisk or footnote information connected to the website's explanation of terms
This practice of hiding the terms of agreement is deceptive at best

A chargeback was done on the agent charge of $There is no amount to refund as the client already has the money

I spoke to the client earlier and we discussed the possibility of us filing the restated articles and he declined. I emailed him the documents so that he would have them for his use. I called today and left a voice mail, that we are issuing a full refund of $

Tell us why hereI spoke to *** after reviewing our order to correct the annual report to include her information. The filing is still pending with the state and will be done soon. I explained to her that I will refund our $service of the $that she paid, but I cannot
refund the $550. These are state fees that she would have paid no matter what. The fee breakdown is $for taxes and $late fee. Her report was due in December and she didn't place the orde with us until April. She understood and agreed to this settlement. She thanked me for my call and resolving the issue for her

I called the client 12/12/at 12:pm and left a voice mail to call me back that day. The company is still active on the state's database, listing us as the agent. He mentions in his complaint that he dissolved the company. We need to know if that process has been started and a
certificate of dissolution filed with the state? If so, he will need to follow up with the state to determine the status of his filing. If the process has not been started and he still desires to dissolve the company, we need to have a conversation as to when that we happen so that we can adjust our records accordingly. We will continue to invoice as long as we're still listed as the agent. I tried calling 1/4/at 2:pm and the number could not be completed as dialed. We need to speak to the client in order to resolve this issue