The Company Corporation

As stated in our previous response at total of $has been refunded to *** ***, less the agreed $attempt to file fee

We refunded the service fee of $back to the client on November 10, As the order was placed online, we fulfilled the portion of the order that was asked of usWe do charge additional fees to file a DBA and a qualificationThese services are never included in a formation unless we are asked to file after the formation is completed. There are no notes in our system to indicate that the client asked for a DBA or a qualificationAs a service company, we are not able to offer legal or tax adviceWe are not able to advise on how to file or where to fileWe can assist in the filing if asked

I was able to verify that the agent was changed on 10-27-with the state of FloridaI have discontinued services in our records and I had the invoices closedNo other amount will be due from the clientPer our policy, we are not able to discontinue services until we have proof that the agent
was changedIn the last point of contact that we had for this client, the agent was not yet changed (10-20-2015)This is why the calls continued to collect on the open invoiceThis should not happen going forward

As of 10-31-we were still listed as the Registered Agent with the state of TXPer case we resigned as the Registered Agent with the state of TexasThere would be no refund for the years that we were listed as the agent with the state of Texas

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
On behalf of Where Kings And Queens Reside By Sandra, LLC., I Sandra Jones, Owner, am rejecting the response made by the The Company Corporation due to continuous lies and deception
The Company Corporation has no intention on correcting the terrible error they made by their own admission with the Secretary of State. They have lied to me continuously indicating they are going to correct the error and the error still remains to exist on the Secretary of State website listing a complete stranger as the principal owner of my business
The Company Corporation wants the Revdex.com, (Revdex.com) to close this issue and indicate it has been resolved when it has not. To date, I have received another notice from The Company Corporation informing me that they are unable to correct the error they made due to me filing the request for correction on the incorrect form when they are the ones who incompetently submitted my filing on my behalf. I have attached a copy of the notice to my statement
I have completed wasted my $with The Company Corporation and now I have to spend additional monies hiring an attorney to sue them for their error and my $back. “But for” The Company Corporation incorrectly filing my business information in error this situation would not have existed, therefore, they are the cause in fact of my distress, anguish, frustration, and loss of $650.00.
The Company Corporation breached their duty to provide me with professional service that they deem themselves out to render to their customers, which they have failed greatly. I am seeking to receive a full refund of $650.00, such that I can hire another agent to provide me with the professional service I deserve
The last conversation I had was with a gentlemen by the name of *** ***, who once again lied to me by telling me that the error The Company Corporation made will be rectified immediately rather than routinely, it did not happen. This horrible frustration has been going on since April 2015, and this is now the month of June 2015, this really shows how incompetent The Company Corporation is with dealing with their customers
I would not recommend anyone to The Company Corporation ever because it appears to be customary they tell their customers lies to get them off the telephone and when you report them to the Revdex.com, they have someone call you with additional lies. My advice to “all” potential customers who are seeking an agent to go to Legal Zoom or another company besides The Company Corporation. They will lie non-stop and you will find yourself hiring an attorney to further deal with their error when it should have never happened
Sincerely,
*** *** *** *** *** ** *** ***
*** *** ***

In response to case no*** *** *** *** *** * *** *** We spoke to *** *** on 3/4/advised he was in the process of dissolving the company with the state. To date the company is an active entity with Delaware and we listed as the agent
of record. In order to cancel our services, a cancellation or a change of agent would need to filed with the state. If the company is no longer active the state requires the company to be formally cancelled (Certificate of Cancellation)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. With luck they will find this individual and prosecute them for the appropriate fraudulent action
Regards,

Tell us why here...Good morning, I am responding to the Revdex.com Complaint ID: *** We will be happy to pay the state fee for the change of agent to list the agent of choice for the clientOnce the change is completed we will close all open invoices and
close the client’s account. Can the client please provide the name of her new agent and we will begin the process of removing our name as her agent. Thank you in advance. *** ***
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In response to case number ***, please see attached state information. We are currently the agent for the active company and have been providing this service since 12/6/2012. Our invoice dated 8/1/for coverage until 11/30/has been paid, the
new invoice received is for period coverage until 11/30/15. In order to cancel our service a change of agent is required, at that time a new agent will be recorded with the state by *** ***. This change would need to be filed prior to 11/30/in order for the account to be closed in full with no payment due

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and find that this resolution is satisfactory to me.
Regards,
*** ***
If they truly do stop contacting me and consider that I did in multiple instances request that they no longer serve (and they never offered to submit the agent resignation) and therefore do not attempt to charge me further then we can consider this issue resolvedI have submitted paperwork personally to dissolve LLC and am working with the state independently to make that happen

We have been in contact with *** *** on 12/and discussed the additional state fee due to complete his order and review the cancellation process. The state of Maryland requires all annual reports to be current prior to filing for dissolution, each annual report state fee
is $300.00. The annual report was not filed, this information was advised by the state once we submitted for dissolution. When we advised *** *** of the additional state fees required he advised to cancel the order and he will continue the process directly with the state. Our attempt to file fee is $for services completed, after speaking to *** *** we agreed to only kept half of the fee and refunded $less $service fee totaling $ There will be no additional refund for this order

Revdex.com:
"line-height: 150%;">I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thank you for the full refundHad they told me they would refund fully in the phone, I would not need to file a complaint with Revdex.com in the first place

Tell us why hereWe recognize that the filing mishap is our error and refunded our service fee to the client. We cannot refund the state fees of $550, because those are state fees and she would have paid them no matter who did or does the filing. We are making every attempt to correct the filing for her. I have left *** two messages, 6/4/at 4:pm and 6/5/at 11:am. As of today, 6/8/at 12:pm, I have not received a returned call. The state has rejected the certificate of correction and requested a certificate of amendment instead. Due to the state's mandate and statutes, the certificate of amendment requires ***'s signature. This too has been the reason for my calls to her. We are paying the state fees to file the certificate of amendment, however we need her cooperation in order to accomplish that

Tell us why here...Good morning,We have closed all open invoices for this client as well as closed the client's account in our system. We are seeking no payments from the clientA request was made for the client's receipt for the fees she claimed she paid to the state.We will be happy to refund that feeHowever, no payment will be made to the client since we indicated that we would handle the changes with the state but she opted to do it herself.Thank you.?

Tell us why here*** *** Va, LLC still shows us as being the Agent in VA and *** *** MD, LLC still shows us as the Agent in DCOnce we are removed as agent, we can cancel this serviceAll other invoices have been closed and our collections departmnet has been contacted and told
to cease contacting you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
My company filed a complaint against The company corporation over months ago, no accountability has been required by the company to investigate their harrassment of my businessWe have an agent which we used to replace this company and they continue to bill usWhy do you take complaints and never do anything to ensure the consumer is aware of the poor business practices of this businessUpon review of the complaints on this business there is substantial evidence of misdeanor and felony offenses all a result of their billing practices and desire to extort money from businesses who never sign up for thier serviceThe Revdex.com should be a means to avoid court not encourage the waste of tax payer dollars. Please resolve my issue with follow from the business to prove they are legally agents for my company and proof there is agreement to do business beyond the initial filing of the incorporation papers in the stateOtherwise the Revdex.com is aiding this businesses abuse of a system set up to protect consumers and businesses alike -- *** *** ***
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Spoke to ***, who only wanted us to refund himI advised him that I was willing to refund himHe submitted the Change of Agent paperwork on Thursday 9-102015 to the state of Florida to remove us as the agent for his companyThere was a chargeback filed by the client, which was
closed by his bank in our favorI have submitted an urgent check refund request to our accounting teamA refund check in the amount of $should be issued to *** this weekAs a result, we have discontinued all services for ***.com, Incin the state of FloridaWe also received a Cease and Desist letter from ***, which has been uploaded to case attachments

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowplease include any communication from the Secretary of State to show the filing has been done and it was rejected

Good morning, I am responding to Revdex.com compliant-Case *** submitted by Ms*** *** Ms*** called in to our company on 8/27/for assistance to incorporate her business in Illinois
class=""> The representative went over in detail that our Starter Package included months of Registered Agent serviceThe representative defined the role of the Registered Agent. She further explained to Ms*** that she would receive a bill from us after the months of service was up. It was further explained to Ms*** that she had the option of changing the agent to herself, a friend, a neighbor or whomever she choose. Ms*** at that point said she would then be her own agent Our representative was clear in explaining that once the change was made the invoice would be cancelled but it we remained on file as agent the invoice would standShe acknowledged that she understood I have begun the process of resigning as the Registered Agent for Ms***’s company and closing any open invoices Please feel free to reach me with any questions or concerns *** ***
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The customer had all of his invoices closedThe most recent email that was sent was done so in errorI sent the client the attached zero balance invoices after speaking with him