Excellent service work Stacy is very intelligent regarding issues with my problems and corrected them immediately He took some time and instructed me on how to use my cell phone to work my thermostat Great job!
Egan, Mike, Transito and Humberto all represent their company well Egan diagnosed the need for repairs Mike confirmed the diagnosis and explained our options Transito and Humberto installed our new furnace the same day We are pleased with the results and highly recommend Bud Anderson Heating and Cooling
We have been a customer with Bud Anderson for the last years and we couldn't be more satisfied Their staff is professional, courteous and will ensure you are completely satisfied with their work I recently had a new heat pump system replacing and old one and they performed very successfully I am very satisfied with the new unit, their work and the TEAM approach they take
Jessica has consistently contacted me to advise me of our upcoming appointments in a very courteous and professional manner On our most recent appointment, our technician Josh took extra steps to assist with a thermostat programming issue that arose recently, and his knowledgeable actions have given us the consistent comfortable temperature range we had been seeking for some time without having to make frequent visits to the thermostat to compensate for outside temperature changesHe is very well spoken on technical issues and has the ability to communicate them in a manner that is very informative and easily understood His professionalism, knowledge, and dedication to his job resulted in a comfortable and satisfying customer service experience His willingness to go above and beyond the status quo shows his high commitment to the customer as well as his company It is a trait that I am sure the Bud Anderson Company appreciates
Joseph Kwith Bud Anderson was amazing! He took the time to explain what was wrongFixed the problem quicklyWhat an excellent experience, I would certainly use Bud Anderson again and will recommend to my friends and neighbors
Steven H, HVAC Technician, came to our home to do a fall maintenance for our Heat and Air Unit He was on time and did a great job He checked everything and made recommended updates to our wiring as indicated by the manufacturer He put shoe covers on whenever he was in the hours to protect our carpet He was courteous, helpful and efficient He answered all of my questions and we were very pleased with his service We would recommend him to anyone needing a good Heat and Air technician Patricia B
Have been a client of Bud Anderson for about yearsThey are an excellent contractor and their employees are always knowledgeable and do outstanding workOn this visit the tech found that our unit was low on freon and made an appointment for a leak check, which was done the next dayA small leak was found in the coil which will be replacedDevaan Cis an outstanding tech and goes beyond what would be expected on a general check-upHe is always on time, and calls to let you know when he will arriveOur dealing with Bud Anderson heating and cooling has always been outstanding and stress free
The HVAC Technician, Gerson R.,called minutes before he arrived Put on shoe covers before entering the house and promptly and efficiently went to work Within minutes he had checked out my furnace, explained what he had found He was very professional and pleasant I request that Bud Anderson send Gerson to service my heating and cooling unit in the future
The customer service representative, Jannine was pleasant on the phoneShe set up appointment when I requested it and called a day before to remind me
An overall good experience
Thank you to Nick S(Senior HVAC Technician) at Bud Anderson for his professional service call today We have been loyal customers w Bud Anderson since we moved to NWA (10+ years) and have always had great service Especially appreciate Nick, he answers all of our questions, isn't pushy in trying to "sell" us something we don't need but does what is necessary to maintain our "older" unit Having an older unit we discuss what the future might hold in replacing our current setup and he is honest and upfront on our options Amber, CSR, worked with us in setting up our appointment and was very professional Thank you to Nick & Amber for a professional & timely service call today
He was on time, repaired it quickly
Excellent service work Stacy is very intelligent regarding issues with my problems and corrected them immediately He took some time and instructed me on how to use my cell phone to work my thermostat Great job!
Egan, Mike, Transito and Humberto all represent their company well Egan diagnosed the need for repairs Mike confirmed the diagnosis and explained our options Transito and Humberto installed our new furnace the same day We are pleased with the results and highly recommend Bud Anderson Heating and Cooling
Curtis was here this am and was very considerate and did a good job
We have been a customer with Bud Anderson for the last years and we couldn't be more satisfied Their staff is professional, courteous and will ensure you are completely satisfied with their work I recently had a new heat pump system replacing and old one and they performed very successfully I am very satisfied with the new unit, their work and the TEAM approach they take
gersen and kim were both very professional gersen arrived on time was courteous and did the inspection in a timely mannerit was a pleasant experience,
Jessica has consistently contacted me to advise me of our upcoming appointments in a very courteous and professional manner On our most recent appointment, our technician Josh took extra steps to assist with a thermostat programming issue that arose recently, and his knowledgeable actions have given us the consistent comfortable temperature range we had been seeking for some time without having to make frequent visits to the thermostat to compensate for outside temperature changesHe is very well spoken on technical issues and has the ability to communicate them in a manner that is very informative and easily understood His professionalism, knowledge, and dedication to his job resulted in a comfortable and satisfying customer service experience His willingness to go above and beyond the status quo shows his high commitment to the customer as well as his company It is a trait that I am sure the Bud Anderson Company appreciates
Joseph was our technician Very good job, very courteous, efficient and well done
Joseph Kwith Bud Anderson was amazing! He took the time to explain what was wrongFixed the problem quicklyWhat an excellent experience, I would certainly use Bud Anderson again and will recommend to my friends and neighbors
Steven H, HVAC Technician, came to our home to do a fall maintenance for our Heat and Air Unit He was on time and did a great job He checked everything and made recommended updates to our wiring as indicated by the manufacturer He put shoe covers on whenever he was in the hours to protect our carpet He was courteous, helpful and efficient He answered all of my questions and we were very pleased with his service We would recommend him to anyone needing a good Heat and Air technician Patricia B
Eloy was professional, worked efficiently, and kept me posted on his progress
Tommy was very professional and thoroughVery good experienceI will request him for future service calls
Mike and Ryan are assets to the companyVery informative and courteous
Anthony did an exception job doing maintenance on my Amana furnaceHe went above the call of duty and I appreciate you sending him for my service
Have been a client of Bud Anderson for about yearsThey are an excellent contractor and their employees are always knowledgeable and do outstanding workOn this visit the tech found that our unit was low on freon and made an appointment for a leak check, which was done the next dayA small leak was found in the coil which will be replacedDevaan Cis an outstanding tech and goes beyond what would be expected on a general check-upHe is always on time, and calls to let you know when he will arriveOur dealing with Bud Anderson heating and cooling has always been outstanding and stress free
The HVAC Technician, Gerson R.,called minutes before he arrived Put on shoe covers before entering the house and promptly and efficiently went to work Within minutes he had checked out my furnace, explained what he had found He was very professional and pleasant I request that Bud Anderson send Gerson to service my heating and cooling unit in the future
The customer service representative, Jannine was pleasant on the phoneShe set up appointment when I requested it and called a day before to remind me
An overall good experience
Devaan was very police and did a great job!
Thank you to Nick S(Senior HVAC Technician) at Bud Anderson for his professional service call today We have been loyal customers w Bud Anderson since we moved to NWA (10+ years) and have always had great service Especially appreciate Nick, he answers all of our questions, isn't pushy in trying to "sell" us something we don't need but does what is necessary to maintain our "older" unit Having an older unit we discuss what the future might hold in replacing our current setup and he is honest and upfront on our options Amber, CSR, worked with us in setting up our appointment and was very professional Thank you to Nick & Amber for a professional & timely service call today
Joesph did a very good job and always polite and friendly
Service tech Joseph Kwas prompt courteous and friendlyHe did a good job of communicating the problem and what he did to fix it